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10. Troubleshooting
Problem
Nothing happens when the
[Check Status] key or the
[Energy Saver] key is
pressed.
"Please wait." appears.
"Please wait." appears.
"Please wait." appears.
"Memory is full. Do you
want to store scanned file?"
appears.
The user code entry screen is
displayed.
The Authentication screen
appears.
158
Causes
The main power switch is
turned off.
This message appears when
you press the [Energy Saver]
key.
This message appears when
the machine is warming up.
This message appears when
you change the toner
cartridge.
The scanned originals
exceed the number of
sheets/pages that can be
stored on the hard disk.
Users are restricted by User
Code Authentication.
Basic Authentication,
Windows Authentication,
LDAP Authentication or
Integration Server
Authentication is set.
Solutions
Turn on the main power switch.
Wait for a while. If the machine does
not get ready in five minutes, contact
your service representative.
• Wait for a while. If the machine
does not get ready in five minutes,
contact your service
representative.
• Wait until the message
disappears. Do not turn off the
main power switch while the
message is showing.
Wait for a while. If the message does
not disappear in five minutes, contact
your service representative.
• Press [Yes] to store pages that
have been scanned. Delete
unnecessary files by pressing
[Delete File].
• Press [No] if you are not storing
pages that have been scanned.
Delete unnecessary files by
pressing [Delete File].
For details about how to log in when
User Code Authentication is enabled,
see "When the Authentication Screen is
Displayed", Getting Started
Enter your login user name and user
password. For details about the
Authentication screen, see "When the
Authentication Screen is Displayed",
Getting Started
.
.
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