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  • Page 1: User Guide

    user guide hp LaserJet 1200 series products...

  • Page 3

    HP LaserJet 1200 Series Printer and Print•Copy•Scan Products User Guide...

  • Page 4

    ® ® Arial , Monotype , and Times A user of the Hewlett-Packard ® New Roman are U.S. printer associated with this user registered trademarks of the guide is granted a license to: a) Monotype Corporation.

  • Page 5: Table Of Contents

    Contents 1 Getting to know the printer Understanding the printer’s features and benefits ..12 Print with excellent quality ......12 Save Time .

  • Page 6: Table Of Contents

    Getting to know the software ......35 HP LaserJet Director (Windows 98, 2000, Millennium, NT 4.0, and Mac OS) .

  • Page 7: Table Of Contents

    4 Media Optimizing print quality for media types ....62 Printing transparencies and labels ..... . 63 Printing envelopes .

  • Page 8: Table Of Contents

    Adding annotations to scanned images ....90 Accessing the annotation features....90 Canceling scan jobs .

  • Page 9: Table Of Contents

    10 Troubleshooting the copier/scanner Finding the solution ....... . 138 Scanning problems .

  • Page 10: Table Of Contents

    Service information form ......190 Hewlett-Packard Support ......191 Customer Support and product repair assistance (U.S.

  • Page 11: Table Of Contents

    Hewlett-Packard software license agreement ... . 252 Hewlett-Packard limited warranty statement ... . . 254 Limited warranty for toner cartridge life ....256...

  • Page 12: Table Of Contents

    Appendix H Scanner resolution and color Overview ........264 Resolution and color guidelines .

  • Page 13: The Printer

    Getting to know the printer This chapter provides information on the following topics: Understanding the printer’s features and benefits Identifying the printer’s components Choosing paper and other media Loading media into the input trays Turning the power off Understanding voltage conversions Accessing the printer properties (driver) and help Printing a configuration page Note...

  • Page 14: Understanding The Printer's Features And Benefits, Print With Excellent Quality, Save Time, Save Money

    Understanding the printer’s features and benefits Congratulations on the purchase of your new product. The HP LaserJet 1200 series provides the following benefits. Print with excellent quality Print 1200 dots per inch. PCL-5e, PCL-6, and Postscript Level 2 emulation are already installed on the printer.

  • Page 15: Expand Your Printer

    Expand your printer You can add functionality to your HP LaserJet product in the following ways: Add copy/scan functionality with the HP copy/scan attachment (C7046A). Make your printer or Print Copy Scan product available on the network with the HP JetDirect print server (J6035A). Add memory using the memory DIMM slot: •...

  • Page 16: Identifying The Printer's Components

    Identifying the printer’s components 1. Printer control panel 2. Long media extension (output bin) 3. Toner door 4. Priority input tray 5. Side media guides for the main input tray 6. Long media support for the main input tray 7. Main input tray 8.

  • Page 17: Printer Control Panel

    Printer control panel The printer control panel is comprised of two lights and one lighted button. These lights produce patterns that identify your printer’s status. Ready light (green) button and light (green) Attention light (amber) Go button and light: To print a configuration page or to continue printing while in manual feed mode, press and release the Go button.

  • Page 18: Printer Input Trays

    Printer input trays Main input tray The enclosed main input tray, located in front of the printer, holds up to 250 sheets of 20 lb paper, multiple envelopes, or other media. Priority input tray You should use the priority input tray when feeding up to 10 sheets of 20 lb paper or when printing single envelopes, postcards, labels, or transparencies.

  • Page 19: Printer Media Guides

    Printer media guides Both input trays have side media guides. The main input tray also has a rear media guide. Media guides ensure that the media is correctly fed into the printer and that the print is not skewed (crooked on the media). When loading media, adjust the media guides to match the width and length of the media that you are using.

  • Page 20: Printer Output Paths

    Printer output paths Output bin The output bin is located on the top of the printer. Printed media is collected here in the correct sequence when the straight-through output door is closed. Use the output bin when printing normal and large, collated documents. Pull out for long media.

  • Page 21: Toner Door

    Toner door The toner door is located on the front of the printer. You must open the toner door to access the toner cartridge, clear jams, and clean the printer. To open the toner door, firmly grasp the left and right sides and pull the toner door toward you. Note You will feel some resistance when opening the toner door.

  • Page 22: Choosing Paper And Other Media

    Choosing paper and other media HP LaserJet printers produce excellent print quality documents. You can print on a variety of media, such as paper (including up to 100% recycled fiber content paper), envelopes, labels, transparencies, and custom-sized media. The following are the supported media sizes: Minimum: 76 by 127 mm (3 by 5 in.) Maximum: 216 by 356 mm (8.5 by 14 in.)

  • Page 23: Loading Media Into The Input Trays, Main Input Tray, Priority Input Tray

    Loading media into the input trays Main input tray The main input tray holds up to 250 pages of 20 lb paper or fewer pages of heavier media (25 mm or less stack). Load media with the top forward and the side to be printed facing up. To prevent jams and skewing, always adjust the side and rear media guides.

  • Page 24: Turning The Power Off, Understanding Voltage Conversions

    U.S. version of the HP LaserJet family of printers for foreign use. If you plan on using the equipment outside of the United States, Hewlett-Packard advises you to purchase the products in the country/region where you will use them.

  • Page 25: Accessing The Printer Properties (driver) And Help, Printer Properties (driver), Printer Properties (driver)

    Accessing the printer properties (driver) and help This section provides information on the following topics: Printer properties (driver) Printer online help Printer properties (driver) Printer properties control the printer. You can change the default settings, such as media size and type, printing on both sides of the paper (manual duplexing), printing multiple pages on a single sheet of paper (N-up printing), resolution, and watermarks.

  • Page 26: Software For Macintosh Computers, Hp Laserjet Utility

    Software For Macintosh Computers PostScript Printer Description Files (PPDs) PPDs, in combination with the LaserWriter 8 driver, access the printer features and allow the computer to communicate with the printer. An installation program for the PPDs is provided on the HP LaserJet 1200 Series CD.

  • Page 27: Printer Online Help

    Printer online help Printer properties online help The printer properties (driver) online help includes specific information about the functions in the printer properties. This online help guides you through the process of changing your printer’s default settings. To access the printer properties help system, open the printer properties and click Help.

  • Page 28: Printing A Configuration Page

    Printing a configuration page Among other items, the configuration page provides all of the printer configuration settings, verification that the scanner is attached, a sample of the print quality, and information about the printer’s page counts. You can also use the configuration page to verify that the printer is printing correctly.

  • Page 29

    Getting to know the copier/scanner This chapter provides information on the following topics: Understanding the copier/scanner’s features and benefits Identifying the copier/scanner’s components Supported media sizes and types Precautions for copying and scanning Loading originals in the copier/scanner Getting to know the software Accessing the online help Note See the HP LaserJet Getting Started Guide that came with your...

  • Page 30: Understanding The Copier/scanner's Features And Benefits, Scan, Copy

    Understanding the copier/scanner’s features and benefits Scan You can use HP software to perform the following tasks, increasing your efficiency: Easily attach documents to e-mail with one click Edit text (Optical Character Recognition) Store and manage documents electronically with HP LaserJet Document Manager Enhance scanned photos with HP LaserJet Photo Center Copy You can make Quick Copies when copying your most frequently...

  • Page 31: Identifying The Copier/scanner's Components

    Identifying the copier/scanner’s components 1. Media input tray guides 2. Copier/scanner door 3. Straight-through media path door 4. Door release button 5. Long media extensions 6. Output bin 7. Copier/scanner control panel 8. Media input tray Note Removing the copier/scanner for more information about removing the copier/scanner from the printer.

  • Page 32: Copier/scanner Control Panel

    Copier/scanner control panel The copier/scanner control panel is comprised of two buttons. Copy Scan Copy: To perform Quick Copies, even if your computer is powered off, press the Copy button. Scan: To launch HP LaserJet Director, press the Scan button. If HP LaserJet Director is configured correctly, you can perform the following tasks: •...

  • Page 33: Media Input Tray, Guides, And Output Bin, Copier/scanner Door

    Media input tray, guides, and output bin The media input tray (1) is located on the front, top side of the scanner. The media guides (2), which are located on the media input tray, ensure that the media is correctly fed into the scanner and prevent skewing (crooked image).

  • Page 34: Supported Media Sizes And Types

    Supported media sizes and types The copier/scanner for the HP LaserJet 1220 printer can handle a broader range of media sizes and types than the printer itself can. The following are the supported media sizes: Minimum: 50.8 by 90 mm (2 by 3.5 in.) Maximum: 216 by 762 mm (8.5 by 35 in.) In addition, you can scan and copy many different types of media that are typically not used for printing, such as newsprint,...

  • Page 35: Precautions For Copying And Scanning

    Precautions for copying and scanning You should not put anything in the copier/scanner that might jam or damage the feed mechanism. To minimize the possibility of jamming or damaging the feed mechanism, observe the following precautions: Remove self-stick notes. Remove staples and paper clips. Straighten any curls or wrinkles in the original that you are scanning.

  • Page 36: Loading Originals In The Copier/scanner

    Loading originals in the copier/scanner To load originals in the copier/scanner Load the original with the side to be scanned facing up. If you are using the straight-through output path, load business cards with the long side forward. See Precautions for copying and scanning for more information.

  • Page 37: Getting To Know The Software

    Getting to know the software HP LaserJet Director (Windows 98, 2000, Millennium, NT 4.0, and Mac OS) HP LaserJet Director is not available under Windows 95. Note HP LaserJet Director is a quick and convenient desktop tool palette that you can use to facilitate many of your routine office tasks, including the following: Copying Storing or managing scanned text and images...

  • Page 38: To Turn Off The Hp Laserjet Director

    To turn off the HP LaserJet Director Use the following steps to close the HP LaserJet Director. Windows Open the HP LaserJet Director. Click the right mouse button on the toolbar. Select Exit from the context menu. Note To restart the HP LaserJet Director after turning it off, click Start, point to Programs, point to HP LaserJet 1220, and then click HP LaserJet Director.

  • Page 39

    Send scanned images to e-mail (you must install an e-mail software application on your computer) Use Optical Character Recognition (OCR) to send scanned text to a word processing application where you can edit it Enhance the image Add annotations Note You can print (electronically) to HP LaserJet Document Manager from any software application.

  • Page 40: Quick Copy Settings, Hp Laserjet Copier (copy Plus)

    Quick Copy settings You can use the Quick Copy feature to make consistent and convenient copies, even when your computer is turned off. Once you have adjusted the settings to reflect the most common type of original that you copy, you do not have to change the settings again.

  • Page 41: Hp Laserjet Device Configuration

    HP LaserJet Device Configuration Adjusting settings from the software is sometimes the easiest method. To gain access to default settings, follow these steps: Windows 9x, 2000, Millennium, and NT 4.0 Click Start. Click Programs. Click HP LaserJet 1220 Series. Click Tools. Click HP LaserJet Device Configure.

  • Page 42: Hp Laserjet Photo Center

    HP LaserJet Photo Center (Windows 9x, 2000, Millennium, and NT 4.0) HP LaserJet Photo Center is an easy-to-use program for editing digital photographs. With HP LaserJet Photo Center, you can perform the following tasks: Open existing photos Create new files Scan images Adjust the size and layout of the images Add text and simple shapes...

  • Page 43: Accessing The Online Help

    Accessing the online help To access the HP LaserJet 1200/1220 online Help, use one of the following methods. Windows 9x, 2000, Millennium, and NT 4.0 In the Windows system tray, click Start. Click Programs. Click HP LaserJet 1220 Series. Click HP LaserJet 1220 Online Help. HP LaserJet Director Click Toolbox.

  • Page 44

    42 Chapter 2 Getting to know the copier/scanner...

  • Page 45: Print Server

    Getting to know the print server This chapter provides information on the following topics: Understanding the print server’s features and benefits Using network protocols Identifying the print server’s components Installing the print server Installing and configuring the network software Using the embedded web server Starting the embedded web server Using HP Web JetAdmin Additional configuration and management tools...

  • Page 46: Understanding The Print Server's Features And Benefits, Using Network Protocols

    Understanding the print server’s features and benefits If you purchased an HP JetDirect 175X with your HP LaserJet 1200 printer, you can perform the following tasks: Enhance workgroup productivity by placing your printer at a convenient location on the network while improving network printer performance.

  • Page 47: Identifying The Print Server's Components, Installing The Print Server

    Identifying the print server’s components 1. Test button 2. Network cable port 3. Power receptacle 4. USB port 5. Status indicator lights Installing the print server The HP JetDirect 175X has a single USB port and an RJ-45 network port (10Base-T or 100Base-T) for connecting to a network.

  • Page 48

    To install the HP JetDirect 175X hardware Use a network cable to connect the 175X to the network. Use the USB cable to connect the 175X to your printer. Attach the power module to the print server. Plug the module’s power cord into a power receptacle.

  • Page 49: Installing And Configuring The Network Software, Install The Software On A Network

    Installing and configuring the network software The installation program on the printer CD-ROM provides the easiest and fastest way to set up your print server, along with your printer. The CD-ROM contains software, documentation, and registration for your print server as well as your printer. Using this information, you can perform the following tasks: Quickly install the print server software View documentation for your print server...

  • Page 50: Using The Embedded Web Server, Prerequisites

    When the installation is nearly complete, a setup screen appears that asks if you want to print a test page. Click Yes. Note If you purchased a print server separately, make sure that you install the print server software found on the CD-ROM that came with your printer.

  • Page 51: Compatible Web Browsers, Starting The Embedded Web Server, Using Hp Web Jetadmin

    You can obtain this software from HP Customer Care Online at http://www.hp.com/support/net_printing. Hewlett-Packard recommends that you use HP Web JetAdmin version 6.0 or later for operation with the print server’s embedded web server. Starting the embedded web server 49...

  • Page 52: Additional Configuration And Management Tools, Using Bootp, Benefits Of Using Bootp

    Additional configuration and management tools The rest of this chapter includes information about other network configurations that you can use to attach your HP LaserJet 1200 or 1220 series product to a network. Using BOOTP This section describes how to configure the print server using Bootstrap Protocol (BOOTP) services on servers in some operating systems.

  • Page 53: Configuring The Bootp Server

    Configuring the BOOTP server Note Hewlett-Packard recommends that the BOOTP server be located on the same subnet as the printers it serves. Routers cannot forward BOOTP broadcast packets unless the routers are properly configured. Note If the HP JetDirect print server does not receive its IP configuration within two minutes, a default IP address is automatically assigned: 192.0.0.192.

  • Page 54: Bootptab File Entries

    Bootptab file entries The following is an example of a /etc/bootptab file entry for an HP JetDirect print server: picasso:\ :hn:\ :ht=ether:\ :vm=rfc1048:\ :ha=0001E6123456:\ :ip=192.168.45.39:\ :sm=255.255.255.0:\ :gw=192.168.40.1:\ :lg=192.168.40.3:\ :T144=“hpnp/picasso.cfg”: Note that the configuration data contains tags that identify the various HP JetDirect parameters and their settings. The following table describes these tags.

  • Page 55

    Description The IP address tag (required). This is the HP JetDirect print server’s IP address. The gateway IP address tag. This is the IP address of the default gateway (router) that the HP JetDirect print server uses to communicate with other subnets.

  • Page 56: Using Dhcp, Unix Systems

    (dhcptab) in the /etc directory. Since HP-UX presently does not provide Dynamic Domain Name Services (DDNS) for its DHCP implementations, Hewlett-Packard recommends that you set all print server lease durations to infinite. This ensures that print server IP addresses remain static until dynamic name services are provided.

  • Page 57: Windows Systems, Windows Nt 4.0 Server

    Note To avoid problems resulting from IP addresses that change, Hewlett-Packard recommends that you assign IP addresses with infinite leases or reserved IP addresses to all of you printers. Windows NT 4.0 server To set up a DHCP scope on a Windows NT 4.0 server, perform...

  • Page 58

    In the Lease Duration section, select Unlimited, and select OK. To avoid the problems that result when IP addresses change, Hewlett-Packard recommends that you assign infinite leases to all of your printers. Be aware, however, that selecting an unlimited lease duration for the scope causes all of the clients in that scope to have infinite leases.

  • Page 59: Windows 2000 Server

    To provide the WINS server’s IP address, perform the following steps: Select Value, and Edit Array. From the IP Address Array Editor, select Remove to delete any undesired addresses previously set. Type the WINS server’s IP address, and select Add. Once the address appears in the list of IP addresses, select OK.

  • Page 60

    Next. Type the IP address lease duration for your DHCP clients, and click Next. Hewlett-Packard recommends that you assign reserved IP addresses to all of your printers. You can do this after you set up the scope.

  • Page 61: Enabling Or Disabling Dhcp

    Specify another reserved client, or click Close. The reserved clients added are displayed in the Reservations folder for this scope. 12 Close the DHCP manager utility. Enabling or disabling DHCP If you do not want your HP JetDirect print server configured via DHCP , you must disable DHCP configuration.

  • Page 62: Moving To Another Network

    Moving to another network When you move an HP JetDirect print server that is configured with an IP address to a new network, make sure that the IP address does not conflict with the IP addresses on the new network. You can change the print server’s IP address to one that can be used on the new network, or you can erase the current IP address and configure another IP address after you install the print server on the new network.

  • Page 63

    Media This chapter provides information on the following topics: Optimizing print quality for media types Printing transparencies and labels Printing envelopes Printing letterhead or preprinted forms Printing custom-sized media or cardstock...

  • Page 64: Optimizing Print Quality For Media Types

    Optimizing print quality for media types Media type settings control the temperature of your printer’s fuser. You can change the settings for the media that you are using to optimize the print quality. The following are the media types that you can optimize: Plain paper Bond paper Cardstock...

  • Page 65: Printing Transparencies And Labels

    Printing transparencies and labels Only use transparencies and labels that are recommended for use in laser printers, such as HP transparency film and HP LaserJet labels. See Printer media specifications for more information. CAUTION Inspect the media to make sure that it is not wrinkled or curled and that it does not have any torn edges or missing labels.

  • Page 66: Printing Envelopes

    Printing envelopes Printing one envelope Only use envelopes that are recommended for laser printers. See Printer media specifications for more information. Note Use the priority input tray for printing one envelope. Use the main input tray for printing multiple envelopes. To prevent the envelopes from curling as they print, open the straight-through output door.

  • Page 67

    Printing multiple envelopes Only use envelopes that are recommended for laser printers. See Printer media specifications for more information. Note Use the priority input tray for printing one envelope. Use the main input tray for printing multiple envelopes. To prevent the envelopes from curling as they print, open the straight-through output door.

  • Page 68: Printing Letterhead Or Preprinted Forms

    Printing letterhead or preprinted forms To print letterhead or preprinted forms Load the paper with the top forward and the side to be printed facing up. Adjust the media guides to fit the width of the paper. Print the document. Note To print a single-page cover letter on letterhead, followed by a multiple-page document, load the letterhead in the priority input tray...

  • Page 69: Printing Custom-sized Media Or Cardstock

    Printing custom-sized media or cardstock The HP LaserJet 1200 Series can print on custom-sized media or cardstock between 76 by 127 mm (3 by 5 in.) and 216 by 356 mm (8.5 by 14 in.). Depending on the media, you can print up to 10 sheets from the priority input tray.

  • Page 70

    68 Chapter 4 Media...

  • Page 71: Printing Tasks

    Printing tasks This chapter provides information on the following topics: Printing with manual feed Printing on both sides of the paper (manual duplexing) Printing watermarks Printing multiple pages on a single sheet of paper (N-up printing) Printing booklets Canceling a print job Understanding print quality settings Using EconoMode (Save Toner)

  • Page 72: Printing With Manual Feed

    Printing with manual feed You can use manual feed when printing mixed media, for example, an envelope, then a letter, then an envelope, and so on. Load an envelope in the priority input tray and load letterhead in the main input tray. You can also use manual feed to protect your privacy when printing to a network printer.

  • Page 73: Printing On Both Sides Of The Paper (manual Duplexing)

    You can print using the media output bin or the straight-through output path. Hewlett-Packard recommends that you use the media output bin for lightweight paper and use the straight-through output path for any heavy media or media that curls when printed.

  • Page 74

    Manual duplex using the output bin Make sure that the straight-through output door is closed. Access the printer properties. See Printer properties (driver) instructions. On the Finishing tab, click Print on Both Sides, select the Flip Pages Up check box, and click OK.

  • Page 75

    Manual duplex on heavy media or card stock For heavy media, such as card stock, use the straight-through output path. Load the media, and open the straight-through output door. Access the printer properties. See Printer properties (driver) instructions. On the Finishing tab, click Print on Both Sides, select the Straight Paper Path check box, and click OK.

  • Page 76: Printing Watermarks, Accessing The Watermark Feature

    Printing watermarks You can use the watermark option to print text “underneath” (in the background) of an existing document. For example, you might want to have large gray letters reading Draft or Confidential printed diagonally across the first page or all of the pages of a document.

  • Page 77

    Printing multiple pages on a single sheet of paper (N-up printing) You can select the number of pages that you want to print on a single sheet of paper. If you choose to print more than one page per sheet, the pages appear smaller and are arranged on the sheet in the order that they would otherwise be printed.

  • Page 78: Printing Booklets

    Printing booklets You can print booklets on letter, legal, executive, or A4 paper. Load the paper, and make sure that the straight-through output door is closed. Access the printer properties. See Printer properties (driver) instructions. On the Finishing tab (Windows) or the Layout screen (Macintosh), select Print on Both Sides, and select Letter (Left Binding) or Letter (Right Binding)

  • Page 79

    Place the pages from side one back in the input tray. Side one should be facing down with the top edge toward the printer. Click OK (on screen), and wait for side two to print. Fold and staple the pages. Printing booklets 77...

  • Page 80: Canceling A Print Job

    Canceling a print job You can cancel a print job from a software application or a print queue. To stop the printer immediately, remove the remaining paper from the printer. After the printer stops, use one of the following options. Printer control panel: To cancel the print job, press and release the Go button on the printer control panel.

  • Page 81: Understanding Print Quality Settings

    Understanding print quality settings Print quality settings affect how light or dark the print is on the page and the style that the graphics are printed. You can also use the print quality settings to optimize the print quality for a specific media type.

  • Page 82: Using Economode (save Toner)

    Using EconoMode (Save Toner) An excellent way to extend the life of your toner cartridge is by using EconoMode. EconoMode uses substantially less toner than normal printing. The printed image is much lighter, but it is adequate for printing drafts or proofs. To enable EconoMode, access the printer properties.

  • Page 83: Scanning Tasks

    Scanning tasks This chapter provides information on the following topics: Starting a scan Scanning to e-mail Editing scanned text (Optical Character Recognition) Storing scanned text or images Acquiring an image Adjusting the contrast Enhancing the scanned image in HP Document Manager Adding annotations to scanned images Canceling scan jobs Note...

  • Page 84: Starting A Scan

    Starting a scan You can start the scanning process from the HP LaserJet Director. Note The HP LaserJet Director is not supported for Microsoft Windows 95. If you are using Windows 95, see Acquiring an image. Windows Place the item into the copier/scanner media input tray. Press the Scan button on the copier/scanner, or open the HP LaserJet Director by clicking the HP LaserJet Director icon located on the taskbar and clicking Scan.

  • Page 85: Working With Scanned Items, Scanning To E-mail

    Select whether you want to scan all pages at once or scan page-by-page. If you choose to scan all pages at once, click Scan. The edits are saved and the rest of the pages are scanned automatically. The entire document is sent to the destination. If you send a scanned document to a file, a printer, or an e-mail application, a secondary dialog box appears and prompts you for additional information.

  • Page 86: Using The E-mail Feature (mac Os)

    Using the e-mail feature (Windows 98, 2000, Millennium, NT 4.0) Load the original with the narrow side forward and the side to be scanned facing up. Adjust the media guides. Press the Scan button on the scanner. HP LaserJet Director launches automatically unless you change the default settings or are networked.

  • Page 87: Editing Scanned Text (optical Character Recognition)

    Editing scanned text (Optical Character Recognition) You can use the Edit feature to edit faxes, letters, newspaper clippings, and many other documents. When you edit scanned text, an Optical Character Recognition (OCR) application reads the text, and you can import the text into a word processing program for editing.

  • Page 88

    The original is scanned, and your word processing software application launches automatically. The scanned image has been optically read and is now ready to edit. Edit your document. Note If the word processing icon is not present or active, either you do not have a word processing software application installed on your computer or the scanner software did not recognize the application during the installation.

  • Page 89: Storing Scanned Text Or Images

    Storing scanned text or images HP software provides direct access to your file management system, which means that you can quickly store scanned images in any directory you choose. You can use HP LaserJet Director or HP LaserJet Document Manager to store scanned images. See HP LaserJet Director (Windows 98, 2000, Millennium, NT 4.0, and Mac OS) HP LaserJet Document Manager (Windows 98,...

  • Page 90: Acquiring An Image, Adjusting The Contrast, Accessing The Contrast Feature

    Acquiring an image Note If you are using Windows 95 and want to scan documents, you will have to use TWAIN-compliant software. For all other operating systems, using TWAIN-compliant software is optional. The product is TWAIN-compliant and works with Windows- and Macintosh-based programs that support TWAIN-compliant scanning devices.

  • Page 91: Enhancing The Scanned Image In Hp Document Manager, Accessing The Image Enhancement Features

    Enhancing the scanned image in HP Document Manager You can use HP LaserJet Document Manager to make the following enhancements to scanned images: Adjust the contrast Enhance Annotate Rotate and flip Straighten Invert Sharpen Clean Convert to grayscale Crop Note The online help provides instructions on how to use these features.

  • Page 92: Adding Annotations To Scanned Images, Accessing The Annotation Features, Canceling Scan Jobs

    Adding annotations to scanned images You can use HP software to modify and annotate your scanned images. You can perform any of the following tasks on your scanned image: Add text Add electronic sticky notes Highlight text or graphics Rubber stamp the image (for example, Confidential) Draw lines and arrows Add hyperlinks Note...

  • Page 93

    Copying tasks This chapter provides information on the following topics: Understanding copying features Using the Quick Copy feature Using HP LaserJet Copier Adjusting the contrast Canceling copy jobs...

  • Page 94: Understanding Copying Features, Using The Quick Copy Feature

    Understanding copying features You can use the Quick Copy feature or HP LaserJet Copier to make copies. You use each method for different purposes. See the following sections for more information: Using the Quick Copy feature Using HP LaserJet Copier Using the Quick Copy feature You can use the Quick Copy feature to quickly make a single copy of a document (up to 30 pages), even if your computer is...

  • Page 95

    Quick Copy settings You can change the default Quick Copy settings when your computer is turned on. Quick Copy settings remain the same for all future Quick Copy jobs, even when your computer is turned off, until you change the defaults again. Quick Copy settings include the following defaults: Number of copies = 1 Collation = On...

  • Page 96: Using Hp Laserjet Copier, Accessing Hp Laserjet Copier, Accessing Hp Laserjet Copy Plus

    Using HP LaserJet Copier You can use HP LaserJet Copier to perform any of the following tasks when you copy your original: Print multiple copies of the same document (up to 30 pages) Enable or disable collation Reduce or enlarge the image Adjust the contrast Specify the copy quality Make color copies by sending to a color printer...

  • Page 97

    Windows 9x, 2000, Millennium, and NT 4.0 Access HP LaserJet Copy Plus from the following locations: HP LaserJet Director: Click Copy Plus. Program Group (Windows only): Click Start, Programs, HP LaserJet 1220, and HP LaserJet Copier. Select the I want to copy to another printer option. Using HP LaserJet Copier 95...

  • Page 98: Adjusting The Contrast, Accessing The Contrast Feature, Canceling Copy Jobs

    Adjusting the contrast When you copy originals that have a colored background and text that does not stand out well (contrast-sensitive originals), you might need to adjust the contrast. For example, if you copy a yellow receipt with light gray print, the text might not be legible.

  • Page 99: Managing The Toner Cartridge

    Managing the toner cartridge This chapter provides information on the following subjects: Using HP toner cartridges Storing toner cartridges Recycling toner cartridges Saving toner Redistributing toner Changing the toner cartridge...

  • Page 100: Using Hp Toner Cartridges, Hp Policy On Non-hp Toner Cartridges, Storing Toner Cartridges

    Using HP toner cartridges HP policy on non-HP toner cartridges Hewlett-Packard Company cannot recommend the use of non-HP toner cartridges, either new, refilled, or remanufactured. Since they are not HP products, HP cannot influence their design or control their quality.

  • Page 101: Recycling Toner Cartridges, Saving Toner

    Recycling toner cartridges To reduce landfill waste, Hewlett-Packard has adopted a recycling program for empty toner cartridges. A postage-paid shipping label is inside the new HP LaserJet toner cartridge box. Since 1990, the HP LaserJet Toner Cartridge Recycling Program has collected more than 25 million used HP LaserJet toner cartridges that otherwise might have been discarded in the world’s landfills.

  • Page 102: Redistributing Toner

    Redistributing toner When toner is low, faded or light areas appear on the printed page. You might be able to temporarily improve print quality by redistributing the toner, which means that you might be able to finish the current print job before replacing the toner cartridge.

  • Page 103: Changing The Toner Cartridge

    Changing the toner cartridge Note You will feel some resistance when you open the toner door. Opening the toner door conveniently lifts the toner cartridge for removal. Open the toner door, and remove the old toner cartridge. See Recycling toner cartridges or the recycling information inside the toner cartridge box.

  • Page 104

    Pull the tab until all the tape is removed from the cartridge. Put the tab in the toner cartridge box to return for recycling. Insert the toner cartridge in the printer, making sure that the toner cartridge is in position. Close the toner door.

  • Page 105: Troubleshooting

    Clearing printer media jams Changing the pickup roller Cleaning the pickup roller Changing the printer separation pad Note See Hewlett-Packard’s Web site for software and printer driver updates, frequently asked questions, and additional troubleshooting information. Online services for the appropriate Web address.

  • Page 106: Finding The Solution, Pages Did Not Print, Pages Printed, But There Was A Problem

    Finding the solution You can use this section to find the solution to common printer problems. For copying or scanning problems, see Finding the solution. Pages did not print Light patterns: What light pattern is displayed on the printer control panel? See Printer light patterns for more information.

  • Page 107: Printer Light Patterns

    Printer light patterns Light status legend Symbol for “light off” Symbol for “light on” Symbol for “light blinking” Control panel light message Light status Condition of the printer Action Ready No action is necessary. To print a The printer is ready to print. configuration page, press and release the Go button on the printer control panel.

  • Page 108

    Control panel light message (continued) Light status Condition of the printer Action Door open, media out, no toner Check the following: cartridge, or media jam The toner door is completely closed. The printer is in an error state Media is loaded. See Loading media into that requires operator the input trays...

  • Page 109: Error Messages On The Screen

    Error messages on the screen Error messages on the screen Error message Solution Printer not responding/error Check the following: writing to LPT1 The Ready light is on. The power cord and parallel or USB cable are correctly connected. Try the following: Disconnect the power cord and parallel or USB cable at both ends and reconnect them.

  • Page 110

    Error messages on the screen (continued) Error message Solution Illegal operation/General A problem with your computer system resources (memory or protection fault/Spool 32 error hard disk) occurred in Windows. To clear this error, restart your computer. To help prevent this error from occurring in the future, use some or all of the following recommendations: Run fewer applications at the same time.

  • Page 111: Common Macintosh Problems

    Common Macintosh Problems Symptom Possible Cause Solution Problems in the Chooser Printer driver icon does not Software not installed The LaserWriter 8 driver should be appear in the Chooser (the correctly. present as a part of the Mac OS. LaserWriter 8 driver is used Make sure that the LaserWriter driver for the HP LaserJet 1200 is in the Extensions folder within the...

  • Page 112

    Symptom Possible Cause Solution Printer name does not Make sure the cables are connected appear in the “Select a correctly, the printer is on, and the PostScript Printer” box in Ready light is on. the Chooser. Make sure the correct printer driver has been selected in the Chooser.

  • Page 113

    Symptom Possible Cause Solution Printing Errors A print job was not sent to Another printer with the Check the AppleTalk name of the your desired printer. same or similar name may printer displayed on the self-test have received your print page.

  • Page 114

    Symptom Possible Cause Solution The HP LaserJet USB This problem is caused by Software troubleshooting printer does not appear in either a software or Check that your Macintosh the Macintosh Chooser hardware component. supports USB. after the driver is selected. Verify if your Macintosh has Mac OS 8.6 or later.

  • Page 115: Description (ppd)

    Selecting an Alternate PostScript Printer Description (PPD) Open the Chooser from the Apple menu. Click the LaserWriter icon. If you are on a network with multiple zones, select the zone in the AppleTalk Zones box where the printer is located. Click the printer name you want to use in the Select a PostScript Printer box.

  • Page 116: Troubleshooting Postscript (ps) Errors

    Troubleshooting PostScript (PS) Errors The following situations are PS language specific and may occur when several printer languages are being used. Note To receive a printed or screen displayed message when PS errors occur, open the Print Options dialog box and click the desired selection next to the PS Errors section.

  • Page 117

    PS Errors (continued) Symptom Possible Cause Solution Specific Errors Limit Check Error Print job too complex. You may need to print your job at 600 dots per inch, reduce the complexity of the page, or install more memory. VM Error Font Error Select unlimited downloadable fonts from printer driver.

  • Page 118: Paper Handling Problems

    Paper handling problems Paper handling problems Problem Solution Paper jam Clearing printer media jams for more information. Make sure that you are printing with media that meets specifications. See Printer media specifications for more information. Make sure that you are printing with media that is not wrinkled, folded, or damaged.

  • Page 119

    Paper handling problems (continued) Problem Solution The printed media does not exit Open or close the straight-through output door to reflect the to the correct path output path that you want to use. See Printer output paths more information. Print job is extremely slow The maximum speed of the printer is 15 pages per minute for letter size and 14 pages per minute for A4 size.

  • Page 120: Printed Page Is Different Than What Appeared On Screen

    Printed page is different than what appeared on screen Printed page problems Problem Solution Garbled, incorrect, or The parallel or USB cable might be loose or defective. Try the incomplete text following: Disconnect the cable and reconnect it at both ends. Try printing a job that you know works.

  • Page 121

    Printed page problems (continued) Problem Solution Page format is different than on If you used an older or different printer driver (printer software) another printer to create the document or the printer properties settings in the software are different, the page format might change when you try to print using your new printer driver or settings.

  • Page 122: Improving Print Quality, Light Print Or Fade, Toner Specks

    Light print or fade The toner supply is low. See Managing the toner cartridge more information. The media might not meet Hewlett-Packard’s media specifications (for example, the media is too moist or too rough). See Printer media specifications for more information.

  • Page 123: Vertical Lines, Gray Background, Toner Smear

    Vertical lines Make sure that the priority input tray is in place. The photosensitive drum inside the toner cartridge has probably been scratched. Install a new HP toner cartridge. Changing the toner cartridge for instructions. Gray background Make sure that the priority input tray is in place. Decrease the print density setting through HP LaserJet Device Configuration.

  • Page 124: Loose Toner, Vertical Repetitive Defects, Misformed Characters

    Loose toner Clean the inside of the printer. See Cleaning the printer instructions. Check the media type and quality. See Printer media specifications for more information. Try installing a new HP toner cartridge. See Changing the toner cartridge for instructions. Select Optimize for: in the Paper tab of your printer driver, and choose the media that you are using.

  • Page 125: Page Skew, Curl Or Wave, Wrinkles Or Creases

    Page skew Make sure that the media is loaded correctly and the media guides are not too tight or too loose against the media stack. Loading media into the input trays for more information. The input bin might be too full. See Loading media into the input trays for more information.

  • Page 126: Toner Scatter Outline

    Toner scatter outline If large amounts of toner have scattered around the characters, the media might be resisting the toner. (A small amount of toner scatter is normal for laser printing.) Try a different media type. See Printer media specifications more information.

  • Page 127: Cleaning The Printer

    Cleaning the printer During the printing process, paper, toner, and dust particles can accumulate inside the printer. Over time, this buildup can cause print quality problems, such as toner specks or smearing. To correct and prevent these types of problems, you can clean the toner cartridge area and the printer media path.

  • Page 128: Cleaning The Toner Cartridge Area

    Cleaning the toner cartridge area You do not need to clean the toner cartridge area often. However, cleaning this area can improve the quality of your printed sheets. WARNING! Before cleaning the printer, turn the printer off by unplugging the power cord, and wait for the printer to cool.

  • Page 129: Cleaning The Printer Media Path

    Cleaning the printer media path If you are experiencing toner specks or dots on the printouts, clean the printer media path. This process uses a transparency to remove dust and toner from the media path. Do not use bond or rough paper. Load a transparency in the priority input tray.

  • Page 130: Clearing Printer Media Jams

    Clearing printer media jams Occasionally, media becomes jammed during a print job. Some of the causes include the following: The input trays are loaded improperly or too full. See Loading media into the input trays for more information. The media does not meet HP specifications. See Printer media specifications for more information.

  • Page 131

    Removing a jammed page CAUTION Media jams might result in loose toner on the page. If you get any toner on your clothes, wash them in cold water. Hot water will permanently set the toner into the fabric. Open the toner door and the straight-through output door.

  • Page 132

    With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the printer. When you have removed the jammed media, replace the toner cartridge, and close the toner door and the straight-through output door.

  • Page 133: Changing The Pickup Roller

    Changing the pickup roller If the printer regularly mispicks (no media feeds through or more than one sheet feeds through), you might need to change or clean the pickup roller. See Accessories and ordering information order a new pickup roller. CAUTION Failure to complete this procedure might damage the printer.

  • Page 134

    Gently pull the pickup roller up and out. Position the new or cleaned part in the slot of the previous pickup roller. Cleaning the pickup roller instructions. Note Circular and rectangular pegs on each side prevent you from incorrectly positioning the pickup roller. Rotate the top of the new pickup roller away from you until both sides snap into place.

  • Page 135: Cleaning The Pickup Roller

    Cleaning the pickup roller If you want to clean the pickup roller rather than replace it, follow the instructions below: Remove the pickup roller as described in steps 1 through 5 of Changing the pickup roller. Dab a lint-free cloth in isopropyl alcohol, and scrub the roller.

  • Page 136: Changing The Printer Separation Pad

    Changing the printer separation pad Note Before you change the separation pad, clean the pickup roller. See Cleaning the pickup roller for instructions. If your input tray feeds more than one page at a time, you might need to change the printer separation pad. Recurring feed problems indicate that the printer separation pad is worn.

  • Page 137

    Reach in through the opening, push the spring-loaded base down with one hand, and pull the separation pad up with the other hand. With one hand, position the new separation pad in the slot of the previous separation pad (A). With the other hand, reach through the input tray opening, and push the spring-loaded base down (B).

  • Page 138

    136 Chapter 9 Troubleshooting the printer...

  • Page 139

    Troubleshooting the copier/scanner This chapter provides information on the following subjects: Finding the solution Improving copy/scan quality Cleaning the copier/scanner Clearing copier/scanner jams Replacing the copier/scanner separation pad Removing the copier/scanner Closing the left side panel...

  • Page 140: Scanning Problems, Finding The Solution, Copying Problems

    Finding the solution You can use this section to find the solution to common copier/scanner problems. Scanning problems The scanner did nothing No preview appeared on the screen Scanned image is of poor quality Part of the image did not scan or text is missing The text cannot be edited The scan takes too long Error messages appear on the screen...

  • Page 141: The Scanner Did Nothing

    The scanner did nothing Solution Description Is the scanner correctly The scanner must be connected and the cable must be connected and latched to the attached. See the Getting Started Guide for attachment instructions. See Removing the copier/scanner for instructions printer? on removing the scanner.

  • Page 142

    You might need to add another interface card. Hewlett-Packard strongly recommends an ECP parallel interface card. See the documentation that came with your computer for information about installing an additional parallel interface card or resolving device conflicts.

  • Page 143: No Preview Appeared On The Screen

    No preview appeared on the screen Solution Description Are you currently copying or Wait for the copy or print job to complete before trying to scan. printing? Is the original loaded Make sure that the original is loaded correctly: narrow side correctly? first, top forward in the scanner media input tray with the side to be scanned facing up.

  • Page 144: Scanned Image Is Of Poor Quality

    Scanned image is of poor quality Solution Description Is the original a second Reprinted photographs, such as those in newspapers or generation photo or picture? magazines, are printed using tiny dots of ink that make an interpretation of the original photograph, which dramatically decreases the quality.

  • Page 145

    Solution Description Do graphics appear different The graphics settings might not be suitable for the type of scan job that you are performing. Try changing the graphics from the original? settings. Access these settings through the printer properties (driver). See Printer properties (driver) for more information.

  • Page 146: Part Of The Image Did Not Scan Or Text Is Missing

    Part of the image did not scan or text is missing Solution Description Make sure that you loaded the original correctly. See Loading Was the original loaded correctly? originals in the copier/scanner for instructions. Does the original have a Colored backgrounds can cause images in the foreground to colored background? blend too much.

  • Page 147: The Text Cannot Be Edited

    The text cannot be edited Solution Description Have you specified either Text remains as a single image until the Optical Character HP LaserJet Director or Recognition (OCR) application converts the single image into text that you can edit. See Editing scanned text (Optical HP LaserJet Document Manager to Edit text (OCR)? Character Recognition)

  • Page 148: The Scan Takes Too Long

    The scan takes too long Solution Description Do you have your resolution If you set the resolution and grayscale too high, the scan job and grayscale set too high? takes longer and results in larger files. To obtain good results when scanning or copying, it is important that you use the correct resolution and grayscale settings for your job.

  • Page 149: Error Messages Appear On The Screen

    You might need to add another parallel interface card. Hewlett-Packard strongly recommends an ECP parallel interface card. See the documentation that came with your computer for more information about installing an additional parallel interface card or resolving device conflicts.

  • Page 150: Did Nothing

    No copy came out of the printer or the scanner did nothing Solution Description Load media in the printer. See Loading media into the input Is media loaded in the input tray? trays for more information. Is the original loaded Make sure that the original is loaded correctly: narrow side correctly? first, top down in the scanner input tray, and the side to be...

  • Page 151: Copies Are Blank, Missing Images, Or Faded

    Copies are blank, missing images, or faded Solution Description Are you making a Quick The Quick Copy settings might not produce good results for Copy when you should be the type of copy job you are attempting. See Understanding copying features for more information.

  • Page 152: Improving Copy/scan Quality, Preventing Problems

    Improving copy/scan quality This section provides information on the following topics: Preventing problems Identifying and correcting copy/scan defects Preventing problems The following are a few simple steps that you can take to improve copy and scan quality: Use quality originals. Load the media correctly.

  • Page 153: Identifying And Correcting Copy/scan Defects, Vertical White Stripes, Blank Pages, Too Light Or Dark

    Identifying and correcting copy/scan defects Vertical white stripes The media might not meet Hewlett-Packard’s media specifications (for example, the media is too moist or too rough). See Printer media specifications for more information. The toner might be low. See Redistributing toner instructions.

  • Page 154: Unwanted Lines, Black Dots Or Streaks, Unclear Text

    Unwanted lines Make sure that the priority input tray is in place. Ink, glue, correction fluid, or an unwanted substance might be on the scanner sensor. Try cleaning the copier/scanner. Cleaning the copier/scanner for instructions. The photosensitive drum inside the toner cartridge has probably been scratched.

  • Page 155

    Toner scatter outline If large amounts of toner are scattered around the characters, the media might be resisting the toner. (A small amount of toner scatter is normal for laser printing.) Try a different media type. See Printer media specifications more information.

  • Page 156

    Paper handling problems Paper handling problems Problem Solution Paper jam Clearing copier/scanner jams for more information. Make sure that you are scanning with media that meets specifications. See Media for more information. Make sure that you are scanning with media that is not wrinkled, folded, or damaged.

  • Page 157: Cleaning The Copier/scanner

    Cleaning the copier/scanner You might need to clean the copier/scanner after scanning or copying items that have ink that smudges or that have excessive dirt or dust. Unplug the printer to turn the power off, and wait for the scanner to cool. Open the scanner door.

  • Page 158: Clearing Copier/scanner Jams

    The original exceeds the maximum page length. See Supported media sizes and types for more information. The media does not meet Hewlett-Packard specifications. Printer media specifications for more information. An error message appears on your computer screen when a jam occurs.

  • Page 159: Clearing Jams

    Clearing jams Open the straight-through output door, and press the door release button to open the scanner door. Find and grasp the original from the straight-through output door or copier/scanner door, whichever side sticks out further. Pull gently and steadily. Note When you add new originals, always remove the originals from the input tray...

  • Page 160: Replacing The Copier/scanner Separation Pad

    Replacing the copier/scanner separation pad If your copier/scanner input tray feeds more than one page at a time, you might need to change the copier/scanner separation pad. Recurring problems indicate that the copier/scanner separation pad is worn. See Accessories and ordering information to order a new copier/scanner separation pad.

  • Page 161: Removing The Copier/scanner

    Removing the copier/scanner To remove the copier/scanner from the printer, follow the instructions below: CAUTION If you remove the copier/scanner before you unplug the printer, you might damage your printer and scanner. You must also unplug the printer before you reinstall the copier/scanner on the printer.

  • Page 162

    Replace the left side panel. See Closing the left side panel instructions. Replace the copier/scanner access panel. 160 Chapter 10 Troubleshooting the copier/scanner...

  • Page 163: Closing The Left Side Panel

    Closing the left side panel To close the left side panel, attach it at the front of the printer first. There are two hinges that hold the front of the panel in place. Then swing the panel in until it clicks into place. Note Make sure the left side panel is completely closed.

  • Page 164

    162 Chapter 10 Troubleshooting the copier/scanner...

  • Page 165

    Troubleshooting the print server This chapter provides information on the following subjects: Finding the solution Understanding the print server’s light patterns Using a print server configuration page Understanding the print server configuration page Verifying your hardware...

  • Page 166

    To diagnose and correct problems associated with the HP JetDirect 175X print server, you might need the following items: For Internet users, access Hewlett-Packard’s Web site for troubleshooting HP JetDirect print servers: www.hp.com/support/net_printing Select your product type and number, and when displayed, select Support Documents, and Troubleshooting.

  • Page 167: Hp Jetdirect 175x Configuration Page

    DHCP Server:192.168.40.1 SNMP Set Cmty Name:Specified TFTP Server:192.168.5.113 Config File: USB Port 1 * _______________________________ /export/client/stand/uxboot/jumbalaya.cfg Device Name:LaserJet 1200 Domain Name:Not Specified Manufacturer:Hewlett-Packard DNS Server:192.168.40.2 Serial Number:US16SK0KD WINS Server:1192.168.40.1 Mode:1284.4 Syslog Server:Not Specified Idle Timeout:90 sec ______________ Network Statistics _________________ SLP:Enabled...

  • Page 168: Understanding The Print Server's Light Patterns

    Understanding the print server’s light patterns LED light patterns Behavior Meaning Status The print server is not receiving power. Slow blink (green) A fault occurred during the self-test or operation. The server might be faulty. Contact HP . Slow blink (amber) A fault occurred during the self-test or operation.

  • Page 169: Using A Print Server Configuration Page, Printing A Print Server Configuration Page

    Using a print server configuration page The information on the print server configuration page reveals the status of your network and the HP JetDirect 175X print server. If you can print a configuration page, your hardware is working correctly. Printing a print server configuration page Press the Test button on the rear panel of the print server.

  • Page 170: Page Sections And Messages

    Page sections and messages Section Description General HP JetDirect Provides general print server status and identification information information. USB port information Provides the USB printer class descriptors for the device that is connected to the port. Network statistics Provides the current values for various network parameters that the print server monitors.

  • Page 171: General Hp Jetdirect Information

    General HP JetDirect information Message Description Status The current state of the print server: I/O Card Ready: The print server has successfully connected to the network and is waiting for data. I/O Card Initializing: The print server is initializing the network protocols.

  • Page 172

    Message Description Auto Negotiation Specifies if IEEE 802.3u Autonegotiation on the 10/100TX port is enabled (on) or disabled (off): On: The print server tries to automatically configure itself onto the network at the proper speed (10 or 100 Mbps) and mode (half or full duplex).

  • Page 173: Usb Port Information

    USB port information Message Description Device Name The name of the attached USB printing device. The manufacturer supplies this name. Manufacturer The manufacturer of the attached printing device. Serial Number The serial number of the attached printing device. Mode The USB communication mode: Bidirectional: Two-way printer communication –...

  • Page 174: Network Statistics

    Network statistics Message Description Total Packets Received The total number of frames (packets) that the print server received without error. This includes broadcasts, multicast packets, and packets specifically addressed to the print server. This number does not include packets specifically addressed to other nodes.

  • Page 175: Tcp/ip Protocol Information

    TCP/IP protocol information Message Description Status The current TCP status: Ready: The print server is waiting for data over TCP/IP . Disabled: TCP/IP was manually disabled. Initializing: The print server is searching for the BOOTP server or trying to get the configuration file through TFTP . An additional status message might also display.

  • Page 176

    Message Description Config By Specifies how the print server obtained its IP configuration: BOOTP: Automatic configuration via a BOOTP server. BOOTP/TFTP: Automatic configuration via a BOOTP server and TFTP configuration file. DHCP: Automatic configuration via a DHCP server. DHCP/TFTP: Automatic configuration via a DHCP server and TFTP configuration file.

  • Page 177

    Message Description Domain Name The Domain Name System (DNS) name of the domain where the print server resides (for example, support.company.com). It is not the fully qualified DNS name because the host printer name is not included (for example, printer1.support.company.com). Not Specified: A domain name has not been configured on the print server.

  • Page 178

    Message Description Web JetAdmin URL If HP Web JetAdmin finds the print server on the network, the URL of the host system used for HP Web JetAdmin services displays. The URL is limited to two lines and might be truncated. Not Specified: The URL of the HP Web JetAdmin host system could not be identified or is not configured.

  • Page 179: Ipx/spx Protocol Information

    IPX/SPX protocol information Message Description Status The current IPX/SPX protocol status: Ready: The print server is waiting for data over IPX/SPX. Disabled: IPX/SPX was manually disabled. Initializing: The print server is registering the node address or name. An additional status message might also display. Note If the print server is not ready, an error code and message displays.

  • Page 180

    Message Description Network The first column, Network, specifies the network number XXXXXX associated with a protocol frame type used for communication XXXXXX between a server and the print server. XXXXXX Unknown: The print server is still trying to determine which XXXXXX network number to use.

  • Page 181: Appletalk Protocol Information

    AppleTalk protocol information Message Description Status The current AppleTalk configuration status: Ready: The print server is waiting for data. Disabled: AppleTalk was manually disabled. Initializing: The print server is registering the node address or name. An additional status message might also display. Note If the print server is not ready, an error code and message displays.

  • Page 182: Error Messages

    Error messages Error Code and Message Description LAN ERROR – During a self-test, the print server detected an internal INTERNAL LOOPBACK loopback test error. The print server might be faulty. If the error persists, replace the print server. LAN ERROR – The print server is incorrectly connected to your network or it EXTERNAL LOOPBACK is defective.

  • Page 183

    Error Code and Message Description LAN ERROR – There might be a problem with your network cabling or the TRANSMITTER OFF print server. Check the cabling and connectors on your Ethernet network. If you cannot find a problem with your network cabling, run the power-on self-test: remove and re-attach the power module connector on the print server.

  • Page 184

    Error Code and Message Description INVALID IP ADDRESS The IP address specified for the print server (through BOOTP) is an invalid IP address for specifying a single node. Check your Bootptab file for the proper entries. INVALID SUBNET MASK The IP subnet mask specified for the print server (through BOOTP) is an invalid subnet mask.

  • Page 185

    Error Code and Message Description CF ERR – ACCESS LIST The TFTP configuration file specified too many access list EXCEEDED entries using the “allow:” keyword. CF ERR – TRAP LIST The TFTP configuration file specified too many trap EXCEEDED destination list entries using the “trap-destination:” keyword. TFTP REMOTE ERROR The TFTP transfer of the configuration file from the host to the print server failed with the remote host sending a TFTP...

  • Page 186

    Error Code and Message Description UNABLE TO CONNECT The print server received IP parameters from a DHCP server, DHCP SVR but communication with the DHCP server has been lost. Check the status of the DHCP server. If you assigned an infinite lease, the print server uses the IP address of the most recent DHCP server used, but operation might be degraded until a DHCP server responds.

  • Page 187: Verifying Your Hardware, The Printer, The Print Server

    Verifying your hardware Your print server might not work if the printer, print server, or connections are not functioning properly. The printer You can print a printer configuration page to verify that the printer is printing correctly. See Printing a configuration page instructions.

  • Page 188: Verify Printing When Attached To A Computer, Verify Scanning Over The Network

    Verify printing when attached to a computer CAUTION Hewlett-Packard recommends that only network administrators troubleshoot configurations problems with the HP JetDirect print server. Use a USB cable to temporarily attach the printer to a computer locally, instead of to the print server.

  • Page 189: Service And Support

    Service and support This chapter provides information on the following topics: Availability Hardware service Extended warranty Guidelines for repacking the printer Service information form Hewlett-Packard Support Worldwide country/region sales and service offices...

  • Page 190: Availability, Hardware Service, Extended Warranty

    Availability Hewlett-Packard provides a variety of service and support options around the world. The availability of these programs varies depending upon your location. Hardware service If your hardware fails during the warranty period, Hewlett-Packard offers the following support options: Hewlett-Packard repair services: Hewlett-Packard will arrange to pick up the unit, repair it, and return it to you within 5 to 10 days, depending on your location.

  • Page 191: Guidelines For Repacking The Printer

    Include a completed copy of the service information form. Service information form. Hewlett-Packard recommends that you insure the equipment for shipment. Guidelines for repacking the printer 189...

  • Page 192: Service Information Form

    Service information form Service information form Who is returning the equipment? Date: Person to contact: Phone: Alternate contact: Phone: Return shipping address: Special shipping instructions: What is being sent? Model number: Serial number: Please attach any relevant printouts when returning equipment. Do not ship accessories that are not required to complete the repair (for example, media trays, manuals, and cleaning supplies) What needs to be done? 1.

  • Page 193: Hewlett-packard Support

    Hewlett-Packard Support Thank you for your purchase. Along with your product, you receive a variety of support services from Hewlett-Packard and our support partners that are designed to give you the results you need, quickly and professionally. Please have the model number, serial number, date of purchase, and description of the problem ready for your Hewlett-Packard Support representative.

  • Page 194: European Customer Support Center

    Open Monday through Friday 8:30 to 18:00 CET Hewlett-Packard provides a free telephone support service during the warranty period. By calling a telephone number listed below, you will be connected to a responsive team waiting to help you.

  • Page 195: In-country/region Support Numbers

    0800 445-543 (toll free) Philippines (63) (2) 867-3551 Poland (48) (22) 519-0600 Portugal (351) (1) 301-7330 Russia (Moscow) (7) (095) 797-3520 Russia (St. Petersburg) 7-812 346 7997 Singapore (65) 272-5300 South Africa (inside RSA) 086 000 1030 Hewlett-Packard Support 193...

  • Page 196

    South Africa (outside RSA) 27-11 258 9301 Taiwan (886) (02) 2717-0055 Thailand 66 (2) 661-4000 Turkey (90) (212) 221 6969 Ukraine 7 (380-44) 490-3520 United Arab Emirates 971-4-8839292 Vietnam 84 (8) 823-4530 194 Chapter 12 Service and support...

  • Page 197: Online Services

    Germany, and U.K. Printer drivers, updated HP printer software, and support documentation to help answer your questions about which Hewlett-Packard products are available. Use Keyword HP to start your tour or call 1-800-827-6364 and use preferred customer #1118 to subscribe. In Europe, call the following...

  • Page 198: Obtaining Software Utilities And Electronic Information, Or Supplies

    (91) (11) 682-6035. Europe In the U.K., call (44) (142) 986-5511. For Ireland and outside of the U.K., call (44) (142) 986-5511. Hewlett-Packard direct ordering for accessories or supplies In the U.S., call 1-800-538-8787. In Canada, call 1-800-387-3154. 196 Chapter 12 Service and support...

  • Page 199: Hewlett-packard Support Assistant Compact Disc, Hewlett-packard Service Information, Hewlett-packard Supportpack, Hp First

    Hewlett-Packard Support Assistant compact disc This support tool offers a comprehensive online information system designed to provide technical and product information about HP products. To subscribe to this quarterly service in the U.S. or Canada, call 1-800-457-1762. In Hong Kong SAR, Indonesia, Malaysia, and Singapore, call Fulfill Plus at (65) 740-4477.

  • Page 200

    France 0800-905900 Germany 0130-810061 Hong Kong SAR (852) 2506-2422 Hungary (36) (1) 252-4647 India +91 (0) 11 682 6031 Indonesia +62 (0) 21 352 2044 Italy 1678-59020 Korea +82 (0) 02 769 0543 Malaysia +60 (0) 3 298 2478 Netherlands 0800-0222420 New Zealand +64 (0) 09 356 6642...

  • Page 201: Worldwide Country/region Sales And Service Offices

    Worldwide country/region sales and service offices Before calling a Hewlett-Packard Sales and Service office, make sure that you contact the appropriate Customer Support Center number listed in Hewlett-Packard Support. Do not return products to the following offices. Argentina Hewlett-Packard Argentina S.A.

  • Page 202

    Phone: (385) (1) 488-1000 Fax: (0xx11) 829-0018 Fax: (385) (1) 488801010 Canada Czech Republic Hewlett-Packard (Canada) Ltd. Hewlett-Packard s. r. o. 17500 Trans Canada Highway Novodvorská 82 South Service Road CZ-14200 Praha 4 Kirkland, Québec H9J 2X8 Phone: (42) (2) 613-07111...

  • Page 203

    Customer Care Center Phone: Fax: (30) (1) 619-6512 (972) (0) 0 52 48 48 Hong Kong SAR Italy Hewlett-Packard Asia Pacific Ltd. 17-21/F Shell Tower, Times Square Hewlett-Packard Italiana S.p.A 1 Matheson Street, Causeway Bay V. G. di Vittorio, 9...

  • Page 204: New Zealand

    Miami, FL 33126,USA Phone: (64) (9) 0800-651651 Phone: (1) (305) 267-4220 Norway México Hewlett-Packard Norge A/S Hewlett-Packard de México, S.A. de C.V. Postboks 60 Skøyen Prolongación Reforma No. 700 Drammensveien 169 Lomas de Santa Fe N-0212 Oslo 01210 México, D.F.

  • Page 205: South Africa

    Romania Spain Hewlett-Packard Romania SRL Hewlett-Packard Española, S.A. Boulevard Carol I 34-36 Carretera de la Coruña km 16.500 NBC Modern, 10th floor E-28230 Las Rozas, Madrid Bucharest Phone: (34) 91-6311600 Phone: (40) (1) 205-33-00 Fax: (34) 91-6311830 Fax: (40) (1) 250-60 95...

  • Page 206: United Kingdom, United States

    Turkey Venezuela Hewlett-Packard Company Hewlett-Packard de Venezuela S.A. Bilgisayar Ve ölçüm Sistemleri AS Los Ruices Norte 19 Mayis Caddesi Nova 3A Transversal Baran Plaza Kat: 12 Edificio Segre Caracas 1071 80220 Sisli-Istanbul Phone: (58) (2) 239-4244 Phone: (90) (212) 224-5925...

  • Page 207: Printer Specifications

    Printer specifications This chapter provides information on the following topics: Specifications FCC compliance Environmental Product Stewardship Program Material safety data sheet Regulatory statements...

  • Page 208: Specifications

    Specifications Printer specifications Environmental specifications Operating environment Printer plugged into an AC outlet: Temperature: 10° C to 32.5° C (50° F to 90.5° F) Humidity: 20%–80% (no condensation) Storage environment Printer unplugged from an AC outlet: Temperature: 0° C to 40° C (32° F to 104° F) Humidity: 10%–80% (no condensation) Acoustics Noise level...

  • Page 209

    Printer specifications (continued) Physical specifications Dimensions Width: 415 mm (16.3 in.) Depth: 486 mm (19.1 in.) Height: 253 mm (10.0 in.) Weight (cartridge installed) 7.3 kg (16.1 lb) Printer capacities and ratings Print speed 15 pages per minute for letter size paper and 14 pages per minute for A4 size paper First page out in less than 10 seconds Main input tray capacity...

  • Page 210

    Printer specifications (continued) Duty cycle 10,000 single-sided pages per month (maximum) 1,000 single-sided pages per month (average) Level 5e and 6 PostScript Level 2 Memory specifications DIMMs 100 pin, 66 MHz minimum speed Port availability Parallel IEEE 1284 level 2 device with an IEEE 1284-B receptacle Set host computer to ECP 208 Appendix A Printer specifications...

  • Page 211: Fcc Compliance

    Consult your dealer or an experienced radio/TV technician. Note Any changes or modifications to the printer that are not expressly approved by Hewlett-Packard could void the user’s authority to operate this equipment. Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of FCC rules.

  • Page 212: Environmental Product Stewardship Program, Protecting The Environment

    Environmental Product Stewardship Program Protecting the Environment Hewlett-Packard Company is committed to providing quality products in an environmentally sound manner. This product has been designed with several attributes to minimize the impact on our environment. This HP LaserJet product eliminates...

  • Page 213

    In many countries/regions, this product’s printing supplies (such as toner cartridge, drum, and fuser) can be returned to Hewlett-Packard through the HP Printing Supplies Environmental Program. This easy-to-use, free takeback program is available in over 25 countries/regions. Multi-lingual program information and instructions are included in every new HP Toner Cartridge and Consumables box.

  • Page 214: Material Safety Data Sheet

    Paper This printer is suited for the use of recycled papers when the paper meets the guidelines in the Guideline for Paper and Other Print Media. See Accessories and ordering information ordering information. This product is suitable for the use of recycled paper according to DIN 19 309.

  • Page 215: Regulatory Statements, Declaration Of Conformity

    Low Voltage Directive 73/23/EEC, and carries the CE-marking accordingly. 1) The product was tested in a typical configuration with Hewlett-Packard Personal Computer Systems. 2) This Device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

  • Page 216: Laser Safety Statement, Canadian Doc Regulations, Korean Emi Statement

    Laser safety statement The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration has implemented regulations for laser products manufactured since August 1, 1976. Compliance is mandatory for products marketed in the United States. The printer is certified as a “Class 1” laser product under the U.S.

  • Page 217: Laser Statement For Finland

    Laser statement for Finland LASERTURVALLISUUS LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT HP LaserJet 1200 -laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite. Normaalissa käytössä kirjoittimen suojakotelointi estää lasersäteen pääsyn laitteen ulkopuolelle. Laitteen turvallisuusluokka on määritetty standardin EN 60825-1 (1993) mukaisesti. VAROITUS! Laitteen käyttäminen muulla kuin käyttöohjeessa mainitulla tavalla saattaa altistaa käyttäjän turvallisuusluokan 1 ylittävälle...

  • Page 218

    216 Appendix A Printer specifications...

  • Page 219

    Printer and copier/scanner specifications This chapter provides information on the following topics: Specifications FCC compliance Environmental Product Stewardship Program Regulatory statements...

  • Page 220

    Specifications HP LaserJet 1220 Print•Copy•Scan specifications Environmental specifications Operating environment Printer plugged into an AC outlet: Temperature: 10° C to 32.5° C (50° F to 90.5° F) Humidity: 20%–80% (no condensation) Storage environment Printer unplugged from an AC outlet: Temperature: 0° C to 40° C (32° F to 104° F) Humidity: 10%–80% (no condensation) Acoustics Noise level...

  • Page 221

    HP LaserJet 1220 Print•Copy•Scan specifications (continued) Physical specifications Dimensions Width: 415 mm (16.3 in.) Depth: 486 mm (19.1 in.) Height: 416 mm (16.4 in.) Weight (including scanner 8.7 kg (19.2 lb) module and toner cartridge installed) Printer capacities and ratings Print speed 15 pages per minute for letter size paper and 14 pages per minute for A4 size paper...

  • Page 222

    HP LaserJet 1220 Print•Copy•Scan specifications (continued) Duty cycle 10,000 single-sided pages per month (maximum) 1,000 single-sided pages per month (average) Memory specifications DIMMs 100 pin, 66 MHz minimum speed. Port availability Parallel IEEE 1284 level 2 device with an IEEE 1284-B receptacle.

  • Page 223

    Consult your dealer or an experienced radio/TV technician. Note Any changes or modifications to the printer that are not expressly approved by Hewlett-Packard could void the user’s authority to operate this equipment. Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of FCC rules.

  • Page 224: Protecting The Environment, Environmental Product Stewardship Program

    Environmental Product Stewardship Program Protecting the environment Hewlett-Packard Company is committed to providing quality products in an environmentally sound manner. This HP LaserJet copier/scanner has been designed with several attributes to minimize the impact on our environment. The design of this HP LaserJet copier/scanner...

  • Page 225: Declaration Of Conformity, Regulatory Statements

    Directive 73/23/EEC, and carries the CE-Marking accordingly. 1) The product was tested in a typical configuration with Hewlett-Packard Personal Computer Systems. 2) This Device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

  • Page 226: Canadian Doc Regulations, Laser Safety Statement, Korean Emi Statement

    Laser safety statement The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration has implemented regulations for laser products manufactured since August 1, 1976. Compliance is mandatory for products marketed in the United States. The printer is certified as a “Class 1” laser product under the U.S.

  • Page 227

    Laser statement for Finland LASERTURVALLISUUS LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT HP LaserJet 1200-laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite. Normaalissa käytössä kirjoittimen suojakotelointi estää lasersäteen pääsyn laitteen ulkopuolelle. Laitteen turvallisuusluokka on määritetty standardin EN 60825-1 (1993) mukaisesti. VAROITUS! Laitteen käyttäminen muulla kuin käyttöohjeessa mainitulla tavalla saattaa altistaa käyttäjän turvallisuusluokan 1 ylittävälle...

  • Page 228

    226 Appendix B Printer and copier/scanner specifications...

  • Page 229: Print Server Specifications

    Print server specifications This chapter provides information on the following topics: Specifications FCC compliance European community Regulatory statements...

  • Page 230

    Specifications HP JetDirect 175X print server specifications Supported networks Network Supports Ethernet or IEEE 802.3 Type 10Base-T and 100Base-T networks using unshielded twisted-pair cable and RJ-45 connectors. Requires a 10Base-T or 100Base-T network hub or concentrator that supports link beat (link test pulse) signals.

  • Page 231

    HP JetDirect 175X print server specifications (continued) Electrical specifications Power requirements Input voltage • 175X – 13 vDC • Power module – (see Power module chart) Nominal output voltage • 175X – N/A • Power module – 13 vDC Input current •...

  • Page 232

    HP JetDirect 175X print server specifications (continued) Physical specifications Dimensions Width: 92 mm (3.6 in.) Height: 36 mm (1.4 in.) Length: 129 mm (5.1 in.) Width: 97 mm (3.8 in.) With clip attached Height: 45 mm (1.8 in.) Length: 129 mm (5.1 in.) Weight 108 g (3.9 oz.) USB Port...

  • Page 233: European Community, Fcc Compliance

    Pursuant to Part 15.21 of the FCC rules, any changes or modifications to this equipment not expressly approved by Hewlett-Packard could cause interference and void the FCC authorization to operate this equipment. Note Attaching this product in an FCC Level B product results in an FCC Level A Composite System as defined in the FCC rules and regulations.

  • Page 234

    Regulatory statements Declaration of Conformity The following Declaration of Conformity complies with ISO/IEC Guide 22 and EN45014. It identifies the product, manufacturer’s name and address, and applicable specifications recognized in the European community. 232 Appendix C Print server specifications...

  • Page 235

    The product herewith complies with the requirements of the Low Voltage Directive 73/23/EEC and the EMC Directive 89/336/EEC and carries the CE marking accordingly. This product was tested in a typical configurations with Hewlett-Packard Co. products. Roseville, February 28, 2001...

  • Page 236: Canada Doc Regulations, Japan Vcci Class 1 Regulations, Korean Emi Statement, Taiwan Class A Notice

    Canada DOC regulations This equipment complies with Canadian EMC Class A requirements. Japan VCCI Class 1 regulations Korean EMI statement Taiwan Class A notice 234 Appendix C Print server specifications...

  • Page 237: Chinese Safety Statement

    Chinese safety statement Regulatory statements 235...

  • Page 238

    236 Appendix C Print server specifications...

  • Page 239: Media Specifications

    Media specifications This chapter provides information on the following topics: Printer media specifications Supported media sizes (printer) Guidelines for using media...

  • Page 240: Printer Media Specifications

    Always test media before you purchase a large quantity. CAUTION Using media that does not meet Hewlett-Packard’s specifications might cause problems for the printer, requiring repair. This repair is not covered by the Hewlett-Packard warranty or service agreements. 238 Appendix D Media specifications...

  • Page 241: Supported Media Sizes (printer), Guidelines For Using Media, Paper

    Supported media sizes (printer) The following are the supported media sizes: Minimum: 76 x 127 mm (3 x 5 in.) Maximum: 216 x 356 mm (8.5 x 14 in.) Guidelines for using media Paper For best results, use conventional 20 lb (75 g/m ) paper.

  • Page 242

    Paper usage (continued) Symptom Problem with paper Solution Problems with feeding. Ragged edges. Use good quality paper. Note Do not use letterhead that is printed with low-temperature inks, such as those used in some types of thermography. Do not use raised letterhead. The printer uses heat and pressure to fuse toner to the paper.

  • Page 243: Labels, Transparencies

    Labels Label construction When selecting labels, consider the quality of the following components: Adhesives: The adhesive material should be stable at 200° C (392° F), the printer’s maximum temperature. Arrangement: Only use labels with no exposed backing between them. Labels can peel off sheets that have spaces between the labels, causing serious jams.

  • Page 244: Envelopes

    Envelopes Envelope construction Envelope construction is critical. Envelope fold lines can vary considerably, not only between manufacturers, but also within a box from the same manufacturer. Successful printing on envelopes depends upon the quality of the envelopes. When selecting envelopes, consider the following components: Weight: The weight of the envelope paper should not exceed 28 lb (105 g/m ), or jamming might result.

  • Page 245: Card Stock And Heavy Media

    Envelope storage Proper storage of envelopes contributes to good print quality. You should store envelopes flat. If air is trapped in an envelope, creating an air bubble, the envelope might wrinkle during printing. Card stock and heavy media You can print many types of card stock from the paper input tray, including index cards and postcards.

  • Page 246

    244 Appendix D Media specifications...

  • Page 247

    Memory (DIMM) This chapter provides information on the following topics: Installing a DIMM (memory) Testing the DIMM installation Removing a DIMM...

  • Page 248: Installing A Dimm (memory)

    Installing a DIMM (memory) If you add memory (RAM only) to the HP LaserJet 1200, you can print more complex print jobs. To install a DIMM, follow the instructions below: CAUTION Handling a DIMM chip (memory) without wearing a grounded, antistatic device might damage the DIMM chip.

  • Page 249

    Position the DIMM chip in front of the slot located inside the I/O door. The gold contacts should be pointing toward the printer and the cutouts should be at the top and bottom. Carefully press the DIMM chip into the slot, making sure that it is straight and all the way in (A).

  • Page 250: Testing The Dimm Installation

    Testing the DIMM installation To test the DIMM installation, print a configuration page and check the Memory Available specified on the page. See Printing a configuration page for more information. If the DIMM installation was unsuccessful, see Printer light patterns for DIMM troubleshooting steps.

  • Page 251: Removing A Dimm

    Removing a DIMM To remove a DIMM, follow the instructions below: CAUTION Handling a DIMM chip (memory) without wearing a grounded, antistatic device might damage the DIMM chip. Turn off the power switch (220v models only), and unplug the printer. To open the left side panel, gently pull it out.

  • Page 252

    250 Appendix E Memory (DIMM)

  • Page 253

    Warranty and licensing This chapter provides information on the following topics: Hewlett-Packard software license agreement Hewlett-Packard limited warranty statement Limited warranty for toner cartridge life...

  • Page 254: Hewlett-packard Software License Agreement

    Software unless you have a separate signed agreement with Hewlett-Packard. License Grant. Hewlett-Packard grants you a license to use one copy of the Software. “Use” means storing, loading, installing, executing, or displaying the Software. You may not modify the Software or disable any licensing or control features of the Software.

  • Page 255

    You have only those rights provided for such Software and any accompanying documentation by the applicable DFARs or FAR clause or the HP standard software agreement for the product involved. Hewlett-Packard software license agreement 253...

  • Page 256: Hewlett-packard Limited Warranty Statement

    Hewlett-Packard limited warranty statement DURATION OF WARRANTY: One year from date of purchase. 1. HP warrants to you, the end-user customer, that HP hardware, accessories, and supplies, will be free from defects in materials and workmanship after the date of purchase, for the period specified above.

  • Page 257

    WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU. Hewlett-Packard limited warranty statement 255...

  • Page 258: Limited Warranty For Toner Cartridge Life

    The HP toner is depleted when faded or light type appears on the printed page. What will Hewlett-Packard do? Hewlett-Packard will, at its option, either replace products that prove to be defective or refund the purchase price. If possible, please attach a printout sample illustrating what the defective toner cartridge is printing.

  • Page 259

    This limited warranty is the sole warranty on the HP toner cartridge and supersedes any other warranty relating to this product. IN NO EVENT SHALL HEWLETT-PACKARD COMPANY BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, INDIRECT, PUNITIVE, OR EXEMPLARY DAMAGES OR LOST PROFITS FROM ANY BREACH OF THIS WARRANTY OR OTHERWISE.

  • Page 260

    258 Appendix F Warranty and licensing...

  • Page 261: Ordering Information

    Accessories and ordering information You can increase the printer’s capabilities with optional accessories and supplies. Use accessories and supplies specifically designed for the HP LaserJet 1200 Printer and the HP LaserJet 1200 Print•Copy•Scan to ensure optimum performance. Ordering information Item Description or use Order number Printer...

  • Page 262

    Ordering information (continued) Item Description or use Order number Cables and Parallel cables Method of connectivity from printer interface to computer. accessories 2 meter IEEE-1284 cable C2950A C2951A 3 meter IEEE-1284 cable USB cable Method of connectivity from printer to computer. 2 foot cable 8121-0549 2 meter cable...

  • Page 263

    Ordering information (continued) Item Description or use Order number Supplementary Guidelines for Paper A guide to using paper and other 5963-7863 documentation and Other Print print media with HP LaserJet Media printers. Replacement Paper pickup roller Used to pick the paper from the RF0-1008CN parts paper input tray and advance it...

  • Page 264

    Power module chart Note If two parts are listed for one country/region, you can use either part regardless of the output rating. Country/region Part Numbers Input Rating Output Rating Australia, New Zealand, 0950-3172 240 Vac 50 Hz 13 VDC @ 300 ma and Argentina 0950-3358 240 Vac 50 Hz...

  • Page 265: Scanner Resolution And Color

    Scanner resolution and color This chapter provides information on the following topics: Overview Resolution and color guidelines Resolution Color...

  • Page 266: Overview

    Overview If you are printing a scanned image or copying an image and the quality is not as you expected, you might have selected a resolution or color setting in the copier/scanner software that does not match your needs. Resolution and color affect scanned and copied images in the following ways: Image clarity Texture of gradations (smooth or rough)

  • Page 267: Resolution And Color Guidelines

    Resolution and color guidelines Intended use for scan Recommended Recommended color resolution setting settings 150 dpi Black and White E-mail 150 dpi Black and White if the image does not require smooth gradation Grayscale if the image requires smooth gradation Color if the image is in color Edit text...

  • Page 268: Resolution

    Resolution Generally, the ideal scanning resolution is 150 dots per inch (dpi). Changing the size of the image after you have scanned it affects the resolution. Therefore, before you set the scanner resolution, determine what the final image size will be. For example, you might want to scan an original that is 76 x 127 mm (3 x 5 in.), but there is only room for a 38 x 63.5 mm (1.5 x 2.5 in.) image in your document.

  • Page 269: Color

    Color You can set the color values when copying or scanning to the following settings. Setting Recommended use Where you set the color value Best Color High quality color and black and Scanner software Photograph white photographs or when printing on specialty photo paper. Normal Color High quality color and black and Scanner software...

  • Page 270

    268 Appendix H Scanner resolution and color...

  • Page 271

    Index TRAP LIST EXCEEDED 183 UNKNOWN KEYWORD 182 Access List Cleaning host access control list 175 printer 125– 127 Accessories and ordering printer paper path 127 information 259 Scanner 155 part numbers 259 client-server 44 Acquire an image 88 Color 267 AppleTalk guidelines 265 Name 179...

  • Page 272: Table Of Contents

    Default settings print quality 79 hardware address printer properties (driver) 23 Bootptab file 52 Quick Copy 93 identifying 169 DHCP 174 Help, online 25 enabling or disabling 59 accessing 41 UNIX systems 54 HOST NAME 173 using 54 HP FIRST 197 Windows servers 55 HP JetDirect DHCP NAK 183...

  • Page 273

    Installation printer 11, 43 Macintosh scanner 27 printer drivers 24 INVALID printing errors 111 GATEWAY ADDRESS 182 selecting alternate PPD 113 IP ADDRESS 182 software for 24 SERVER ADDRESS 182 troubleshooting 109 SUBNET MASK 182 Manual duplexing 71 SYSLOG ADDRESS 182 Manual duplexing, card stock 73 TRAP DEST ADDRESS 182 Manual feed 70...

  • Page 274

    Online help, accessing 41 Printer OUT OF BUFFERS 181 components 14– 19 control panel 15 default settings 23 driver 23 PACKETS TRANSMITTED 172 drivers, Macintosh 24 Paper features and benefits 12 choosing 20, 237 installation 11, 43 loading light patterns 105 Copier/Scanner 34 loading paper (media) 21 printer 21...

  • Page 275

    renaming the printer 113 Software Resolution 266 Copier Control Panel 38 guidelines 265 Document Assistant 35 HP LaserJet Utility for Macintosh 24 LaserJet Document Desktop 36 LaserJet Toolbox 38 Sales license agreement 252 office locations 199 Macintosh 24 Sales and service offices 199 Macintosh printer drivers 24 Save toner printer properties (driver) 23...

  • Page 276

    Troubleshooting configuration page error messages 180 Copier/Scanner finding the solution 138 Macintosh printing problems 109 pickup roller 131, 133 print quality 123 printer 103 error messages 107 finding the solutions 104 image defects 120 light patterns 105 paper handling 116, 154 paper jams 128 PS problems 114 scan/copy quality 150–...

  • Page 278

    © 2002 Hewlett-Packard Company www.hp.com/support/lj1200 www.hp.com/support/lj1220 hp LaserJet 1200 series products...

This manual also for:

1200 - laserjet b/w laser printer

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