KitchenAid BCG111OB Use & Care Manual page 9

Hassle-Free Replacement Warranty – Canada
We're so confident the quality of our
products meets the exacting standards of
®
the KitchenAid brand that, if your coffee
grinder should fail within the first year of
ownership, KitchenAid Canada will replace
your coffee grinder with an identical or
comparable replacement. Your replacement
unit will also be covered by our one year
limited warranty. Please follow these
instructions to receive this quality service.
If your KitchenAid
within the first year of ownership, take the
coffee grinder or ship collect to an
Authorized KitchenAid Service Centre.
How to Arrange for Warranty Service in Puerto Rico
Your KitchenAid ®
by a one-year limited warranty from the date
of purchase. KitchenAid will pay for
replacement parts and labor costs to correct
defects in materials and workmanship.
Service must be provided by an Authorized
KitchenAid Service Center.
How to Arrange for Service after the Warranty Expires – All Locations
For service information in the 50 United
States, District of Columbia, and Puerto
Rico, call toll-free 1-800-541-6390.
Or write to:
Customer Satisfaction Center
KitchenAid Portable Appliances
P.O. Box 218
St. Joseph, MI 49085-0218
How to Arrange for Service Outside these Locations
Consult your local KitchenAid dealer or the
store where you purchased the coffee
grinder for information on how to obtain
service.
How to Order Accessories and Replacement Parts
To order accessories or replacement
parts for your coffee grinder in the 50
United States, District of Columbia, and
Puerto Rico, call toll-free 1-800-541-6390
Monday through Friday, 8 a.m. to 8 p.m.
(Eastern Time), or Saturday, 10 a.m. to
5 p.m.
Or write to:
Customer Satisfaction Center
KitchenAid Portable Appliances
P.O. Box 218
St. Joseph, MI 49085-0218
® coffee grinder should fail
coffee grinder is covered
In the carton, include your name and
complete shipping address along with a
copy of the proof of purchase (register
receipt, credit card slip, etc.). Your
replacement coffee grinder will be returned
prepaid and insured. If you are unable to
obtain satisfactory service in this manner
call our toll-free Customer eXperience
Centre at 1-800-807-6777.
Or write to us at:
Customer eXperience Centre
KitchenAid Canada
200 - 6750 Century Ave.
Mississauga, ON L5N 0B7
Take the coffee grinder or ship prepaid and
insured to an Authorized KitchenAid Service
Center. Your repaired coffee grinder will be
returned prepaid and insured. If you are
unable to obtain satisfactory service in this
manner, call toll-free 1-800-541-6390 to
learn the location of a Service Center near
you.
Or contact an Authorized Service Center
near you.
For service information in Canada, call
toll-free 1-800-807-6777.
Or write to:
Customer eXperience Centre
KitchenAid Canada
200 - 6750 Century Ave.
Mississauga, ON L5N 0B7
For service information in Mexico,
call the KitchenAid line 01-800-002-2767
To order accessories or replacement
parts for your coffee grinder in Canada,
call toll-free 1-800-807-6777.
Or write to:
Customer eXperience Centre
KitchenAid Canada
200 - 6750 Century Ave.
Mississauga, ON L5N 0B7
To order accessories or replacement
parts for your coffee grinder in Mexico,
call the KitchenAid line 01-800-002-2767
9