Netflix Faq - Sanyo DP42861 User Manual

NETFLIX FREQUENTLY
ASKED QUESTIONS
For Netflix questions and information:
Call 1-866-716-0414 or 1-866-636-3076
or visit http://www.netflix.com/
Q: Is Netflix free?
No, a Netflix user account must be created in order
to download Netflix content.
Q: What are the basic requirements that must be in
place to view Netflix online content using my
HDTV?
To view Netflix Watch Instantly content on your
HDTV, you need an active Netflix account that allows
the viewing of unlimited online content, and a high-
speed Internet connection (recommended 1.5
Mbps).
Q: I'm new to Netflix, how do I create a Netflix
account?
Open your HDTV's NETFLIX App to start a FREE 1
month trial, or using your home computer visit the
website www.netflix.com and fill out the required
information.
Q: Does the HDTV need to be connected to the Internet
at all times?
When watching Netflix online content, yes. If you
lose Internet connectivity while watching Netflix
online content, you'll receive a status message indi-
cating that you've lost connection to the Internet.
Q: My Internet connection
Netflix streamed video content appears to be dis-
played in low resolution. What should I do?
Your connection may be affected by other online
activity on your network, such as online gaming, file
sharing or other video streaming. Lastly, your ISP
could be delivering a slower connection to you then
they should be.
Q: Where is activation screen on my account? How do
you get to it?
It's available under the 'Your Account' page in the
Netflix Ready Device Activation section.
Activation page: http://www.netflix.com/activate
is fast, but my
Need help?
Q: What is an "instant queue"?
As a Netflix customer you create a queue, or list, of
"DVDs" you want to receive. The instant queue is a
list of movies you want to have available on your
HDTV to play instantly. Once you add a title to your
instant queue, it's available on your TV for playback
at any time.
Q: Are there parental controls on my HDTV?
Yes, you have to use your PC to set the Netflix
parental lock feature which allows filtering of rated
BD and DVD content.
be set on the Netflix account page in order to filter
rated Netflix content. The HDTV's V-Guide does not
control or filter Netflix content.
Q: How do I remove movies and shows from my
instant queue?
You can remove titles from your instant queue by
using the Instant Queue page on the Netflix website.
You can always add those titles back again. There is
no extra charge for watching them again.
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