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Summary of Contents for HP OMEN 32x
- Page 1 Maintenance and Service Guide OMEN 32x model SUMMARY This guide provides information about spare parts, removal and replacement of parts, diagnostic tests, problem troubleshooting, and more.
- Page 2 AMD is a trademark of Advanced Micro sure to read “Important Safety Information”. Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by HP Inc. under license. NVIDIA is a trademark and/or registered trademark of NVIDIA Corporation in the U.S.
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Page 3: Table Of Contents
Table of Contents 1 Getting started ................................... 2 Important safety information .............................. 2 Important service information and precautions ........................2 RoHS (2002/95/EC) requirements ............................3 General descriptions ................................3 Firmware updates ................................. 3 Before returning the repaired product to the customer ...................... 3 2 Monitor features .................................. -
Page 4: Getting Started
Getting started Read this chapter to learn about safety information and where to find additional HP resources. Important safety information Carefully read the cautions and notes within this document to minimize the risk of personal injury to service personnel. The cautions and notes are not exhaustive. Proper service methods are important to the safe, reliable operation of equipment. -
Page 5: Rohs (2002/95/Ec) Requirements
Level 2: Circuit board or standard parts replacement Firmware updates Firmware updates for the monitor are available at support.hp.com. If no firmware is posted, the monitor does not need a firmware update. Before returning the repaired product to the customer Perform an AC leakage current check on exposed metallic parts to be sure the product is safe to operate without the potential of electrical shock. -
Page 6: Monitor Features
• Removable stand for flexible monitor head mounting solutions • HP Quick Release 2 device to quickly attach the monitor head to the stand with a simple click, and then remove it with the convenient sliding tab release NOTE: For safety and regulatory information, refer to the Product Notices provided in your documentation kit. -
Page 7: Rear Components
Rear components To identify the components on the rear of the monitor, use this illustration and table. - Page 8 The host device must be able to support DisplayPort Alt Mode (video, charging, and USB 2.0) over the USB Type-C connector. HP recommends that you connect a host device directly to this port. Connect accessories to a USB Type-A port to ensure functionality.
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Page 9: Locating The Serial Number And Product Number
Depending on the product, the serial number and product model number are located on a label on the rear of the monitor or on a label under the front bezel of the monitor head. You might need these numbers when you contact HP for support. -
Page 10: Illustrated Parts Catalog
Illustrated parts catalog To identify the monitor major components, use this illustration and table. Item Description LCD ME315QUM-NF1 5941 FQ BOE MIDDLE_FRAME L315W-Ghp3c-p3 WIFI ANT NA 300 2.4+5+6GHz WIFI ANT NA 150 2.4+5+6GHz HEAT SINK 124mm 70mm 16.65mm BPR&MI 0 IR BOARD WF SP 3W 12x32x5.8 BOX WF SP 3W 36x10.5 BOX... -
Page 11: How To Order Parts
SCREW D3 5 SCREW M4 6 SCREW M4 10 SCREW Q2 3.4 SCREW M2 4 How to order parts The HP authorized repair center can purchase the power board from HP. Power board Description HP spare part number Manufacturer part number P36530-001... - Page 12 Internal and External Power Supplies are available for purchase from the following EU distributor: EET https://www.eetgroup.com/en-eu/ NOTE: HP continually improves and changes product parts. For complete and current information about supported parts for your product, go to https://partsurfer.hp.com/Search.aspx, select your country or region, and then follow the on-screen instructions.
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Page 13: Removal And Replacement Procedures
Removal and replacement procedures Adherence to these procedures and precautions is essential for proper service. Preparation for disassembly Use this information to properly prepare to disassemble and reassemble the monitor. 1) Read the “Important safety information” and “Important service information and precautions” sections in the “Getting started”... -
Page 14: Rear Cover
Rear Cover Before removing the Rear Cover, follow these steps: ▲ Prepare the monitor for disassembly. See Preparation for disassembly on page 11. Remove the Rear Cover: 1) Remove four screws from the rear case. 2) Insert the scraper bar tool into the gap between the middle frame and rear case, and then rotate. The hook opens. - Page 15 3) Disassemble Rear Cover. 4) Tear off the tapes and disconnect the pins. 5) Release the connector to remove the Speaker.
- Page 16 6) Remove IR Board. 7) Remove the screws to disassemble the main frame/middle frame from panel...
- Page 17 8) Disassemble 9 screws from the board. 9) Disassemble all the boards from housing. 10) Disconnect all the wires from the board.
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Page 18: Power Board
Before removing the power board, follow these steps: ▲ Prepare the monitor for disassembly. See Preparation for disassembly on page 11. Remove the power board: 1) The HP omen 32x power board connector position is as follows: Warning: After unplugging the CN9101... -
Page 19: Connector Repair
Locate the part number location on the board Connector repair This procedure includes HDMI, DisplayPort and audio connectors. The connectors are on the main board (board part number CBPR4NAH0Q2). The connector identifiers are as follows: Connector Location Audio CN6002 RJ45 CN3003 USB 2 CN704... -
Page 20: Main Board
CN6002 CN3003 CN704 Main Board CN703 CN1001 CN1002 CN1004 CN1003 Before repairing connectors, follow these steps: ▲ Prepare the monitor for disassembly. See Preparation for disassembly on page 11. IMPORTANT: • Repair Condition: Connector repair is only for out of warranty. •... -
Page 21: Audio Connector Cn6002
AUDIO connector CN6002 Repair the AUDIO connector: 1） Use a soldering iron and a de-soldering pump to remove as much solder as possible from the pin. 2) Lift the AUDIO connector from the circuit board. 3) Place the new component on the circuit board. Be sure that it matches the circuit board footprint. 4) Solder the new component. -
Page 22: Rj45 Connector Cn3003
RJ45 connector CN3003 Repair the RJ45 connector: 1） Use a soldering iron and a de-soldering pump to remove as much solder as possible from the pin. 2) Use a hot air gun to melt the solder on the pins. 3) Lift the RJ45 connector from the circuit board. 4) Place the new component on the circuit board. -
Page 23: Usb 2 Connector Cn704
USB 2 connector CN704 Repair the USB 2connector: 1） Use a soldering iron and a de-soldering pump to remove as much solder as possible from the pin. 2) Use a hot air gun to melt the solder on the pins. 3) Lift the USB 2 connector from the circuit board. -
Page 24: Usb 1 Connector Cn703
USB 1 connector CN703 Repair the USB 1 connector: 1） Use a soldering iron and a de-soldering pump to remove as much solder as possible from the pin. 4) Use a hot air gun to melt the solder on the pins. 5) Lift the USB 1 connector from the circuit board. -
Page 25: Dp1 Connector Cn1001
DP1 connector CN1001 Repair the DP1 connector: 1) Use a soldering iron and a de-soldering pump to remove as much solder as possible from the pin. 2) Use a hot air gun to melt the solder on the pins. 3) Lift the DP1 connector from the circuit board. 4) Place the new component on the circuit board. -
Page 26: Type-C 1 Connector Cn1002
TYPE-C 1 connector CN1002 Repair the TYPE-C 1 connector: 1） Use a soldering iron and a de-soldering pump to remove as much solder as possible from the pin. 2) Use a hot air gun to melt the solder on the pins. 3) Lift the TYPE-C 1 connector from the circuit board. -
Page 27: Hdmi 2 Connector Cn1004
HDMI 2 connector CN1004 Repair the HDMI 2 connector: 1) Use a soldering iron and a de-soldering pump to remove as much solder as possible from the pin. 2) Use a hot air gun to melt the solder on the pins. 3) Lift the HDMI connector from the circuit board. -
Page 28: Hdmi 1 Connector Cn1003
HDMI 1 connector CN1003 Repair the HDMI1 connector: 1) Use a soldering iron and a de-soldering pump to remove as much solder as possible from the pin. 2) Use a hot air gun to melt the solder on the pins. 3) Lift the HDMI connector from the circuit board. -
Page 29: Function Test
Function test After repair, be sure to confirm that all functions are working. Table 4-1: Function test Test item Operating description Tool used HDMI test Confirm whether image displays and sound plays Computer or DVD player correctly on the monitor. DP test Confirm whether image displays and sound plays Computer or DVD player... - Page 30 power is off while connecting the video cable. Input Signal Out of Video resolution, refresh rate, or Change the settings to a supported Range is displayed on both, are set higher than the monitor setting. See Preset display resolutions screen. supports.
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Page 31: Index
Index components rear components, 5 rear, 5 removal connector repair, 17 power board, 16 features, 4 RC, 11 removal and replacement procedures, 11 firmware updates, 3 returning to customer, 3 function test, 25 RoHS (2002/95/EC) requirements, 3 how to order parts, 9 safety information, 2 illustrated parts catalog, 8 serial number location, 7...
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