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NOTE: Accessories may vary depending on the model.
The images shown here are for illustrative purposes only and may be subject to change.
The Self-Empty Base charges your robot and holds dirt and debris from up to 30 days of cleaning.
NOTE: Do not place base against heating elements or baseboards, or in direct sunlight.
NOTE: The robot will make a loud noise when it empties its debris into the base. This is normal and not a cause for concern
Snap the 2 included Side Brushes onto the square pegs on the bottom of the robot.
The Shark iQ Robot has a pre-installed rechargeable battery. Charge the battery completely before using the robot. It may take up to 6 hours to fully charge.
To charge, place the robot with its BACK side against the base. The metal Charging Pads on the bottom of the robot must be touching the Charging Contacts on the base. Make sure the power switches on BOTH the robot and the base are turned to the (I) ON position.
When charging begins, the robot will beep. The BLUE Charging Indicator Light on the base will PULSE, and the Battery Indicator Light on the robot will flash blue. When the robot is fully charged, the battery light on the robot and the blue charging indicator light on the base will illuminate steadily.
When the cleaning cycle is complete, or if the battery is running low, the robot will search for the base. If your robot doesn't return to the base, its charge may have run out. Make sure that all the protective film has been removed from the base, and recharge the robot.
NOTE: When manually placing the robot on the base, make sure the charging contacts on the bottom of the robot are touching the ones on the base and the robot's dust bin is touching the debris intake on the base. When the robot is fully charged, the battery light on the robot and the indicator light on the base will both turn solid blue.
NOTE: When picking up the robot be careful not to place fingers between the bumper and the base of the robot.
ROBOT BATTERY INDICATOR LIGHT
The battery indicator light on the robot shows how much charge is remaining. When the robot is charging, the battery light will flash blue. When charging is complete, the light will illuminate steadily in blue.
NOTE: If the battery indicator light on the robot is blinking red, there is not enough charge for the robot to return to the base. Manually place the robot on the base.
There are 2 indicator lights on the front of the base, the green power indicator light and the blue charging indicator light. When the base is plugged in and the power switch is turned on, the GREEN power light(!) will illuminate. When the robot is charging on the base, the BLUE light will pulse. When charging is complete, the blue light will illuminate steadily.
CHARGE INDICATOR LIGHTS
Display the amount of charge remaining in the battery.
"!" ERROR INDICATOR
See Troubleshooting section for full list of error codes.
Wl·FI INDICATOR
NAVIGATION MODULE
Please keep clear and do not cover. Upward-facing sensor aids advanced navigation.
DOCK BUTTON
Press to stop cleaning and send robot back to the charging base.
EVACUATE & RESUME
Press and hold the DOCK button for 15 seconds to turn Evacuate & Resume ON or OFF.
Turn ON Evacuate & Resume for homes with pets. Your robot will return to the base to empty the dust bin after 30 minutes, then resume cleaning where it left off.
CLEAN BUTTON
Press to begin a cleaning session. Press again to stop.
RECHARGE & RESUME
Press and hold the CLEAN button for 15 seconds to turn Recharge & Resume ON or OFF.
The Recharge & Resume function is turned OFF by default. Turn ON Recharge & Resume for complete coverage if your home's floor plan is bigger than 1500 sq. ft. Your robot will return to the base, recharge, and can pick up cleaning where it left off.
NOTE: If your floor plan is smaller than 1000 sq. ft., we recommend that you DO NOT use the Evacuate & Resume function.
Your robot uses an array of sensors to navigate around walls, furniture legs, and other obstacles while it cleans. To prevent the robot from bumping into objects or navigating to areas you don't want it to, use BotBoundary strips. For best results, prepare your home as indicated below, and schedule a daily cleaning to ensure all floor areas are regularly maintained.
NOTE: Scheduling is one of many features that are only available in the app.
OBSTRUCTIONS
Clear cords and small objects from floors and open interior doors to ensure a complete map of your home.
THRESHOLDS
Your robot may have some trouble clearing thresholds higher than an inch. Block off high thresholds with the included BotBoundary strips.
STAIRS
Your robot's cliff sensors will prevent it from falling off, ledges. For the cliff sensors to work properly, all runners, rugs, or carpets must be at least 8 inches from any stairs (or extend over the edge of the stairs).
AVOID MOVING THE ROBOT OR BASE
While your robot is cleaning, do not pick it up and move it, or move the charging base-this could impact the robot's ability to map your home.
CHECK BASE FILL LEVEL
During the first few weeks, your robot will empty more debris than usual. Check the fill level regularly. The dust bin is designed to hold up to 30 days' worth of debris, but home environments vary, and the bin may fill up quicker in some homes.
LIGHTING CONDITIONS
For best results, run your robot in well-lit conditions. If you run your robot at night, keep the lights on in the areas to be cleaned.
As it cleans, your robot will create a map of your home. It may take several cleanings for the robot to finish its mapping Once mapping is complete, an Interactive Map of your floor plan will be available on the app.
The interactive map in the app allows you to name rooms, then select which rooms to clean, and send the robot to immediately clean one specific location.
As cleanings continue, the robot will update and refine its path to provide optimized cleaning coverage. After each use, a cleaning report will be available in the app.
MANUAL CLEANING MODE
To manually start a cleaning cycle, press the Clean button on the robot or on the mobile app To stop the robot before it finishes cleaning and automatically returns to the base, press the Dock button.
NOTE: Be sure to charge the robot completely before its first cleaning so that it can explore, map, and clean as much of your home as possible. It may take up to 6 hours to fully charge the robot.
NOTE: Avoid picking up and moving the robot or base. If either are relocated, the robot may not be able to follow its intelligent cleaning path, or find its way back to the base. If the robot is picked up or moved for any reason, it should be returned to whhin 6 inches of its last location.
Get the most out of your Shark iQ Robot' with these app features:
Search for SharkClean in the app store and download the app to your iPhoneTM or AndroidTM.
SETTING UP VOICE CONTROL WITH THE GOOGLE ASSISTANT OR AMAZON ALEXA
Visit sharkclean.com/app for setup instructions which include how to enable Shark Skill for Amazon Alexa and using with Google Assistant.
Google Assistant:
"OK Google, tell Shark to start cleaning
"OK Google, tell Shark to pause my robot."
"OK Google, tell Shark to send my robot to the dock."
Amazon Alexa:
"Alexa, tell Shark to start cleaning."
"Alexa, tell Shark to pause my robot."
"Alexa, tell Shark to send my robot to the dock."
Restart your phone
Reboot your robot
Reboot your router
ERROR CODE | PROBLEM |
! (RED) + Wi-Fi indicator (RED Flashing) | Wrong password for WiFi |
! (Flashing red) + Wi-Fi (RED) | SSID cannot be found, try connecting again |
! + Wi-Fi (Flashing RED alternately) | Wrong user name or password for your Shark account |
! + Wi-Fi (Flashing RED at the same time) | Cannot connect to Wi-Fi |
Turn off power before performing any maintenance.
Press the Dust Bin Release Tabs and slide out the dust bin.
Empty debris and dust into trash.
To avoid spills, be sure to hold the dust bin in an upright position. Pinch and lift to open the lid.
Look between the filter and plastic shield and make sure there is no debris buildup. Remove and clean any debris build-up as needed with a dry cloth or soft brush.
The Base Dust Bin holds up to 30 days' worth of dust and debris. Empty the bin when the debris level approaches the max fill line. To detach it, press the Release button on top of the handle, then slide out the bin.
To empty the bin, hold it over a trash can and press the Empty button on the side.
For optimal suction power, regularly clean and replace the filter inside the robot's dust bin.
DO NOT use water to clean the robot filter.
Remove and empty the robot dust bin. Clean any hair or debris off the Anti-Tangle Comb on the back of the dust bin.
Lightly tap the filter to remove dust and debris.
Pull filter out of the dust bin by the tabs.
Reinsert the filter into the robot dust bin, then slide the dust bin back into the robot.
NOTE: Make sure to insert the dust bin completely, until it clicks into place.
For best results, regularly clean and replace the filters In the base.
To clean filters, rinse with cold water ONLY to prevent damage from cleaning chemicals. Allow all filters to air-dry for at least 24 hours before reinstalling them to prevent liquid from being drawn into electric parts.
DO NOT use soap when cleaning the filters
CLEAN PRE-MOTOR FILTERS ONCE A MONTH
To access the pre-motor filters, remove the cover on the side of the base. Press both slots at the same time and pull off the cover. Lift out the foam filter by the handle, and then remove the felt filter underneath.
Tap the filters clean over the trash, then rinse them with cold water only, as soap or other cleaners may damage them. Allow the filters to air-dry for 24 hours before reinstalling.
The filters must be installed correctly for the base to work properly. Reinsert the felt filter first, then the foam filter. To reattach the cover, align the bottom of the cover with the slot on the base and press firmly until it clicks into place.
CLEAN POST-MOTOR FILTER EVERY YEAR
Press the button at the top of the Filter Door, then tilt the door and lift it off. Remove the Post-Motor Filter from the base. To reinstall the post-motor filter, insert it into the base and replace the filter door.
NOTE: The pre-motor foam and felt filters should be replaced every 2.5 years. The post-motor filter should be replaced every 3 years.
NOTE: Clean the mesh filter inside the dust bin with a small brush once a month.
The Multi-Surface Brushroll removes debris over time as it cleans. If some debris remains wrapped around the brushroll, continue cleaning to allow the brushroll to remove it. If some debris remains on the brushroll after continued cleaning, follow the steps below to remove it.
To access the brushroll, push up on the tabs on the brushroll access door, then lift off the door.
Lift out the brushroll, and clean off any debris. Reinstall the brushroll, inserting the flat end first. Close the brushroll access door and press down until both sides click into place.
NOTE: When cutting away debris, be sure not to cut the brushroll. NOTE: Replace brush roll every 6 to 12 months, or when visibly worn.
CLEAN SENSORS AND CHARGING PADS AS NEEDED.
With a dry cloth, gently dust off the sensors and pads located on the bottom of the robot and on the base.
The robot uses cliff sensors to avoid stairs and other steep drops. Sensors may work less effectively when they are dirty. For best results, clean sensors regularly.
CLEAN SIDE BRUSHES AS NEEDED.
Carefully unwind and remove any string or hair wrapped around brushes. Gently wipe brushes with a dry cloth. To reinstall, snap the brushes over the pegs. Spin the brushes manually to make sure they are installed correctly.
NOTE: Remove and replace any side brushes that are bent or damaged. To remove a brush, lift it off its peg.
REMOVE AND CLEAN THE FRONT CASTER WHEEL AS NEEDED.
Pull the Front Caster Wheel from its housing and remove any debris buildup.
Clean the wheel housing then reinsert the caster wheel.
NOTE: Tools may be required to pry off front caster wheel.
NOTE: Brush not included.
Periodically clean the drive wheels and the housing around them. To clean, rotate each drive wheel while dusting.
If any error lights are illuminated or flashing on your Shark iQ Robot' see the error code chart below:
ERROR CODE | ERROR NUMBER | SOLUTION |
CLEAN (RED) flashing | 10 | Robot may be stuck on an obstacle. Move robot to a new location on a level surface. |
DOCK (RED) flashing | 6 | Front bumper may be jammed. Clean the bumper and make sure it moves in and out freely |
CLEAN (BLUE) + DOCK (RED) solid | 14 | BotBoundary• error. Move your robot to a flat surface away from the magnetic boundary strip and try cleaning again, |
CLEAN (RED) + DOCK (BLUE) flushing | 7 | Cliff sensor error. Move your robot to a new location and clean its cliff sensors. |
CLEAN (RED) + DOCK (RED) flashing | 9 | Robot dust bin needs to be reinstalled Insert the dust bin until it clicks in place. |
DOCK (RED) +! (RED) flashing | 2 | Side brush is stuck. Remove any debris from around the Side brushes so they move freely. |
CLEAN (RED) + DOCK (RED) +! (RED) flashing | 2 | A drive wheel is stuck. Clean the wheels and remove any debris wrapped around the axles so they can move freely, |
CLEAN (RED) + DOCK (BLUE) alternating | 16 | Robot is stuck. Move your robot to a new location and make sure the front bumper moves in and out freely. |
CLEAN (BLUE) +! (RED) flashing | 2 | Blockage in brushroll. Remove any debris from around the brushroll so that it can spin freely. |
CLEAN (RED) + DOCK (BLUE) +! (RED) flashing | 21 | Robot has encountered an error while booting. Please turn the power Off and back on. |
CLEAN (BLUE) + DOCK (RED) flashing | 23 | Make sure your base indicator light turns blue to confirm your robot is placed on the base correctly. |
BATTERY ICON (RED) flashing | 24 | Battery is critically low and needs recharging. Please pick up your robot and place it on the base. Make sure the base indicator light turns blue to confirm your robot is placed on the base correctly. |
CLEAN (RED) +! (RED) alternating | 2 | Blockage in brushroll. Remove any debris from around the brushroll so that it can spin freely: |
DOCK (RED) FLASHING +! (RED) solid | 26 | Blockage in dust bin. Check base and robot dust bin for dogs. Clear any debris and reinstall the dust bin, ensuring that it clicks into place. |
DOCK (BLUE) +! (RED) flashing | 24 | Robot has encountered an error while charging, Please make sure you are using the correct power cord for the base. |
CLEAN (RED) +! (RED) flashing | 3 | Suction motor failure. Remove and empty the dust Din, clean the filters, and remove blockages. |
CLEAN (SLUE) + DOCK (RED) +! (RED) flashing | 2 | Wheel motor encoder failure, |
For all other issues, please contact a service center.
What should I do if my robot won't connect to Wi-Fi, or loses connection with Wi-Fi or the app?
Your robot may temporarily lose connectivity when it goes under furniture, moves far from your router, or enters a zone that blocks Wi-Fi. Your robot should automatically reconnect to Wi-Fi on its own. If your robot loses connectivity and does not reconnect:
To reconnect your robot:
If the robot still won't connect:
How do I select specific rooms to clean?
Use the SharkClean™ app. From the home screen of the app, select Clean. If your map is complete and you have defined app. and named the rooms on the app, map, a list of the rooms will map appear. You can choose up to 3 rooms from the list to clean immediately. Select Start Cleaning to begin.
Or you can use voice commands through Amazon Alexa or Google Home to clean one room at a time:
For more hello. contact a service center.
Why isn't my robot charging?
When charging begins, the robot will beep. The BLUE charging indicator light on the base will PULSE, and the battery light on the robot will flash blue.
When charging is complete, the battery light on the robot and the blue charging indicator light on the base will both illuminate steadily.
NOTE: Charge the battery completely before first use. A full charge may take up to 6 hours. When charging is complete, the battery indicator light on the robot and the blue charging indicator light on the base will illuminate steadily.
How long will it take my robot to generate an interactive map?
It may take several cleanings for the robot to finish building the interactive map in the app. Make sure your robot is fully charged before sending it out to clean. It may take 4-6 hours to reach a full charge. If the robot has a problem when mapping, resolve the issue and restart the robot from the same spot. Make sure to open interior doors in rooms to be cleaned and that the robot is operating in well-lit areas. If the robot is running at night, make sure to turn on the lights in all rooms to be cleaned.
NOTE: Avoid picking up or moving the robot or the base. If either are relocated, the robot may not be able to generate a map or find its way back to the base.
If you need service on your unit and this product requires repair during the 90 days warranty period; please go to www.ConsumerServiceRefurbish.com
or call the Refurbished Product Service Center at 562-946-3531 to obtain the required return authorization (RA) number.
Please read this manual carefully before operating your unit and retain for future reference.
PLEASE READ CAREFULLY BEFORE USE
FOR HOUSEHOLD USE ONLY
If the charging cable plug does not fit fully into the outlet, reverse the plug. If it still does not fit, contact a qualified electrician. DO NOT force into outlet or try to modify to fit.
To reduce the risk of fire, electric shock, injury, or property damage:
When using an electrical appliance, basic precautions should always be followed, including the following:
SAVE THESE INSTRUCTIONS
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
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