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CIAT POWERCIAT LX Service Manual

CIAT POWERCIAT LX Service Manual

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CONTROL SERVICE GUIDE
CONNECT TOUCH BLACK Control
POWERCIAT LX AIR-COOLED chillers
HYDROCIAT LW WATER-COOLED chillers
Document number ECG-SG-19-005, Ver. F
This document is the property of CIAT and is delivered on the express condition that it is not to be disclosed,
reproduced in whole or in part, or used for manufacture by anyone other than CIAT without its written consent,
and that no right is granted to disclose or so use any information contained in this document.
It is highly recommended to read the whole document prior to starting any installation, configuration or
maintenance procedures. CIAT reserves the right to change any information in this document at any time without
prior notice.

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  • Page 1 Document number ECG-SG-19-005, Ver. F This document is the property of CIAT and is delivered on the express condition that it is not to be disclosed, reproduced in whole or in part, or used for manufacture by anyone other than CIAT without its written consent, and that no right is granted to disclose or so use any information contained in this document.

  • Page 2: About This Document

    • ProView Service Tool: Used for software upload, translation files download/upload and many others. • Service tools: Used to refer to a set of tools used by CIAT service, including Network Service Tool, CIAT comfortview, ProView and PCDCT. Advisory Advisory messages are used to warn you about conditions that could cause messages unwanted results and provide guidance on how to perform certain procedures.

  • Page 3: Revisions History

    ECG-SG-19-005 version F Connect Touch Black Page 04/2024 Powerciat LX / Hydrociat LW 3/250 SERVICE GUIDE REVISIONS HISTORY DATE DESCRIPTION DONE BY • Original document 08/2019 MBCD • References updated • Best practice for RS485 connection added 09/2020 • Menu tables updated •...
  • Page 4 SERVICE GUIDE ABBREVIATIONS Abbreviation Definition Local Equipment Network: Protocol for the controlled exchange of data between two or more intelligent control devices within the geographic confines of single CIAT equipment Discharge Pressure Suction Pressure Saturated Suction Temperature Saturated Condensing Temperature...

  • Page 5: Table Of Contents

    ECG-SG-19-005 version F Connect Touch Black Page 04/2024 Powerciat LX / Hydrociat LW 5/250 SERVICE GUIDE CONTENTS INTRODUCTION ..............................11 ................................11 URPOSE .............................. 12 RODUCT OVERVIEW ............................. 13 ONTROL FUNCTIONS PRODUCT COMPONENTS ..........................14 1.4.1 Main controller ............................. 14 1.4.2...
  • Page 6 ECG-SG-19-005 version F Connect Touch Black Page 04/2024 Powerciat LX / Hydrociat LW 6/250 SERVICE GUIDE CONNECT TOUCH ACCESS CONTROL (LOGIN) ....................54 ..............................54 CCESS CONTROL 7.1.1 Login procedure ............................54 7.1.2 Service login with SMARTservice ........................ 55 7.1.3 Login screen lockout............................
  • Page 7 ECG-SG-19-005 version F Connect Touch Black Page 04/2024 Powerciat LX / Hydrociat LW 7/250 SERVICE GUIDE Hardware Info – HWINFO ......................... 130 9.6.8 Usb Log – USB_LOG ..........................130 9.6.9 Network Diagnostic – NETDIAG ....................... 130 9.6.10 Cloud Diagnostics – CLOUDDIAG ......................131 9.6.11...
  • Page 8 ECG-SG-19-005 version F Connect Touch Black Page 04/2024 Powerciat LX / Hydrociat LW 8/250 SERVICE GUIDE LEAD/LAG CIRCUIT ............................157 ENERGY MANAGEMENT MODULE ........................158 23.1 ............................... 158 NALOGUE INPUTS 23.2 ........................... 158 USTOMER DIGITAL INPUTS 23.3 ............................158 RY CONTACT OUTPUTS 23.4...
  • Page 9 ECG-SG-19-005 version F Connect Touch Black Page 04/2024 Powerciat LX / Hydrociat LW 9/250 SERVICE GUIDE 37.4.2 Installing Software Activation Key via user interface ................. 188 37.5 ............................189 EPLACEMENT MO 37.6 ..........................190 ONTROLLER ADDRESS 37.6.1 Checking controller MAC address via CONNECT TOUCH ............... 190 37.6.2...
  • Page 10 ECG-SG-19-005 version F Connect Touch Black Page 04/2024 Powerciat LX / Hydrociat LW 10/250 SERVICE GUIDE APPENDIX ................................239 47.1 A: SIOB/CIOB A ......................239 PPENDIX BOARD MAPPING 47.2 B: SIOB/CIOB B ......................240 PPENDIX BOARD MAPPING 47.3 C: SIOB/CIOB C ......................

  • Page 11: Introduction

    4.3 “Home screen: Connect Touch 2.0“ to learn more about the user interface. This manual is to be used by Service organisations inside CIAT. It is delivered on the express condition that it is not to be disclosed, reproduced in whole or in part, or used for manufacture by anyone other than CIAT.

  • Page 12: Product Overview

    INTRODUCTION PRODUCT OVERVIEW Powerciat LX air-cooled chillers and Hydrociat LW water-cooled chillers are equipped with a Connect Touch control that that serves as the user interface and configuration tool for CIAT communicating devices. Connect Touch is a system used for controlling Powerciat LX air-cooled and Hydrociat LW water-cooled chillers. It controls compressors to maintain the desired entering and leaving chilled water setpoints.

  • Page 13: Control Functions

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 13/250 SERVICE GUIDE INTRODUCTION CONTROL FUNCTIONS Unit control functions are divided into two categories, i.e. standard and premium. The optional functions may require the hardware upgrade; however, the same software is used.

  • Page 14: Product Components

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 14/250 SERVICE GUIDE INTRODUCTION Hardware Factory Service User FUNCTION Option Configuration Configuration Configuration Metric unit or imperial unit display Heat reclaim (full or partial) Dry cooler free cooling...

  • Page 15: Touch Screen Connection: Connect Touch

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 15/250 SERVICE GUIDE INTRODUCTION 1.4.2 Touch screen connection: Connect Touch 4.3-INCH TOUCH SCREEN DISPLAY (STANDARD) 7-INCH TOUCH SCREEN DISPLAY (OPTIONAL) 1.4.3 Touch screen connection: Connect Touch 2.0 4.3-INCH TOUCH SCREEN DISPLAY (STANDARD)

  • Page 16: Siob/Ciob Board

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 16/250 SERVICE GUIDE INTRODUCTION 1.4.4 SIOB/CIOB board The SIOB/CIOB board is used to manage all major inputs and outputs of the controller. Energy Management Module requires the installation of an additional SIOB/CIOB board.

  • Page 17: Open Protocol Over Ip

    SERVICE GUIDE INTRODUCTION 1.5.3 Open Protocol over IP The CONNECT TOUCH controller can be connected to a non-CIAT system thanks to the following protocols: • PC browser connected in HTTPS to PIC6 WEB (limited to 3 sessions) • BACnet IP (software protection key required) , Modbus TCP/IP, Modbus RS •...
  • Page 18 Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 18/250 SERVICE GUIDE INTRODUCTION No. 2 RS485 wiring diagram (CORRECT) No. 3 RS485 wiring diagram (CORRECT) No. 4 RS485 wiring diagram (INCORRECT- Do not use!) Go to – Table of Contents...

  • Page 19: Rs485 Wiring: 7-Inch Controller

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 19/250 SERVICE GUIDE INTRODUCTION No. 5 RS485 wiring diagram (INCORRECT- Do not use!) 1.6.2 RS485 wiring: 7-inch controller The following diagrams illustrate possible RS485 wiring schemes for 7-inch controllers.
  • Page 20 Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 20/250 SERVICE GUIDE INTRODUCTION No. 2 RS485 wiring diagram (CORRECT) No. 3 RS485 wiring diagram (CORRECT) No. 4 RS485 wiring diagram (INCORRECT- Do not use!) Go to – Table of Contents...

  • Page 21: Rs485: Daisy Chain Configuration

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 21/250 SERVICE GUIDE INTRODUCTION No. 5 RS485 wiring diagram (INCORRECT- Do not use!) 1.6.3 RS485: Daisy chain configuration The following illustration shows proper 3-wire cable with a shield in a daisy chain configuration.

  • Page 22: Connect Touch Software

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 22/250 SERVICE GUIDE CONNECT TOUCH SOFTWARE 2. CONNECT TOUCH SOFTWARE The software is referenced under the 16 digits software reference number: ECG-SR-20W47100 for 7-inch controllers and ECG-SR-20V47100 for 4.3-inch.
  • Page 23 SERVICE GUIDE CONNECT TOUCH SOFTWARE Go to the tree structure and click the ‘plus’ symbol next to “Home” and then the one next to “Ciat Service” to expand (show all). Expand “Software update” and then “Service tools” to find ProView.
  • Page 24 Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 24/250 SERVICE GUIDE CONNECT TOUCH SOFTWARE To download the software with the Service Tool, please do the following: Open Service Tool (Carrier ProView). Log in to the Service Tool by providing the following credentials. Click...
  • Page 25 Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 25/250 SERVICE GUIDE CONNECT TOUCH SOFTWARE Then, select the PIC6 controller from the drop-down menu (“Select Controller”). Provide unit credentials and click Unit credentials: • Device IP: 169.254.1.1...
  • Page 26 Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 26/250 SERVICE GUIDE CONNECT TOUCH SOFTWARE Find the software package. Once the required file is selected, click 10. The “File contents” message will be displayed. Click Select “Erase all configurations in target (including FACTORY)”...
  • Page 27 Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 27/250 SERVICE GUIDE CONNECT TOUCH SOFTWARE 12. Software update is in progress. 13. Once the software update process is completed, the “Success” message will be displayed. The controller will reboot.

  • Page 28: Software Installation With Usb Flash Drive

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 28/250 SERVICE GUIDE CONNECT TOUCH SOFTWARE 2.2.2 Software installation with USB flash drive The service technician may use a USB flash drive in order to install the software package on the controller.
  • Page 29 Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 29/250 SERVICE GUIDE CONNECT TOUCH SOFTWARE Once the flash drive is ready to be used, it’s necessary to follow three steps given in the table below. Note: To install the software, it is required to power cycle the controller manually (power off and on the controller).
  • Page 30 Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 30/250 SERVICE GUIDE CONNECT TOUCH SOFTWARE When the controller is powered on, the system will go into the USB firmware upgrade mode. Do not remove USB at this stage! The board will be upgraded first, and then the system will be restarted.

  • Page 31: Controller Communication

    • IP Network Interface J16 (eth1): This connector is recommended to be used for SERVICE access, customer connection or options BACnet IP (149), Modbus IP (149B) or CIAT Connect (298). COMMUNICATION TYPE: NETWORK VS. STANDALONE CONNECT TOUCH can work autonomously as a stand-alone control system or it can be interfaced with the network (Proprietary Protocol, BACnet/IP, Modbus TCP/IP or RTU) to BMS (Building Management System).

  • Page 32: Connect Touch User Interface

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 32/250 SERVICE GUIDE CONNECT TOUCH USER INTERFACE 4. CONNECT TOUCH USER INTERFACE GENERAL INFORMATION The main control interface is a 4.3-inch (standard) or 7-inch (optional) touch screen allowing for easy and effective management of the control functions.

  • Page 33: Home Screen : Connect Touch 2.0

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 33/250 SERVICE GUIDE CONNECT TOUCH USER INTERFACE HOME SCREEN: CONNECT TOUCH 2.0 Connect Touch 2.0 touch screen comes with a refreshed home screen design. You can control the touch screen with a bare finger or a suitable pen (a capacitive stylus pen).
  • Page 34 Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 34/250 SERVICE GUIDE CONNECT TOUCH USER INTERFACE Refrigeration cycle: A. Evaporator Evaporator absorbs heat from the fluid (pure water or brine), it does the opposite of the condenser which is rejecting the heat out of the unit.

  • Page 35: Header Buttons

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 35/250 SERVICE GUIDE CONNECT TOUCH USER INTERFACE HEADER BUTTONS Home button Back button Main Menu button System Menu button Home screen Go back to the Main Menu...

  • Page 36: System Of Measurement

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 36/250 SERVICE GUIDE CONNECT TOUCH USER INTERFACE SYSTEM OF MEASUREMENT The Connect Touch / Connect Touch 2.0 control allows users to select metric or imperial (US) system of measurement.

  • Page 37: Custom1 Language

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 37/250 SERVICE GUIDE CONNECT TOUCH USER INTERFACE 4.7.2 Custom1 language If necessary, it is possible for a service technician to add an additional language which is not by default available on the controller.
  • Page 38 Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 38/250 SERVICE GUIDE CONNECT TOUCH USER INTERFACE Click at the bottom of the left-side panel in order to open the File Transfer/Firmware Update menu. Then, select the PIC6 controller from the drop-down menu (“Select Controller”).
  • Page 39 Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 39/250 SERVICE GUIDE CONNECT TOUCH USER INTERFACE The File Transfer / Firmware Update menu will be displayed. Before uploading the file on the computer, it’s necessary to specify the folder path.
  • Page 40 Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 40/250 SERVICE GUIDE CONNECT TOUCH USER INTERFACE Click the Retrieve Log/files(s) from Controller field, and then select Custom1 from the “Language File” drop-down menu. Click 10. The file will be automatically saved in the selected folder (PIC6 file upload folder path).
  • Page 41 Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 41/250 SERVICE GUIDE CONNECT TOUCH USER INTERFACE 4.7.2.2 Step 2 (translating file) • You may use Notepad++ to translate the text into the target language (free tool available on the Internet).
  • Page 42 Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 42/250 SERVICE GUIDE CONNECT TOUCH USER INTERFACE 4.7.2.3 Step 3 (downloading file) The translated file must be downloaded on the controller using the Carrier “ProView” Service Tool.
  • Page 43 Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 43/250 SERVICE GUIDE CONNECT TOUCH USER INTERFACE Click at the bottom of the left-side panel in order to open the File Transfer/Firmware Update menu. Then, select the PIC6 controller from the drop-down menu (“Select Controller”).
  • Page 44 Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 44/250 SERVICE GUIDE CONNECT TOUCH USER INTERFACE Click the Send file to controller field. Select Language and click Choose File. 10. Locate the translated custom1.csv file on your computer and click Open.
  • Page 45 Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 45/250 SERVICE GUIDE CONNECT TOUCH USER INTERFACE 11. Once the correct file has been selected [custom1.csv], click Download to download the custom1 translation file on the controller.

  • Page 46: User Interface: Web Interface

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 46/250 SERVICE GUIDE USER INTERFACE: WEB INTERFACE 5. USER INTERFACE: WEB INTERFACE INTRODUCTION Connect Touch control provides the functionality to access and control unit parameters from the web interface.

  • Page 47: Web Browser Interface (Connect Touch Touch Screen )

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 47/250 SERVICE GUIDE USER INTERFACE: WEB INTERFACE WEB BROWSER INTERFACE (CONNECT TOUCH TOUCH SCREEN) Three users can be connected simultaneously with no priority between them. The last modification is taken into account.

  • Page 48: Web Browser Interface

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 48/250 SERVICE GUIDE USER INTERFACE: WEB INTERFACE WEB BROWSER INTERFACE (CONNECT TOUCH 2.0) Connect Touch 2.0 touch screen comes with the user-friendly web interface that provides a much more convenient way to monitor, set up or update the control system.

  • Page 49: Technical Documentation (Connect Touch 2.0)

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 49/250 SERVICE GUIDE USER INTERFACE: WEB INTERFACE 5.4.2 Technical documentation (Connect Touch 2.0) When using the Connect Touch web interface, you may easily access all technical documents related to the product and its components.

  • Page 50: Smart Service

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 50/250 SERVICE GUIDE SMART SERVICE 6. SMART SERVICE GENERAL INFORMATION SMARTService is a platform used to generate service and factory passwords. There are two versions of SMARTService available: •...
  • Page 51 Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 51/250 SERVICE GUIDE SMART SERVICE After creating the new account or logging in, the list of applications that the user has access to will be displayed. Select the SMARTService application for the platform that you’re using (Android or iOS).
  • Page 52 Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 52/250 SERVICE GUIDE SMART SERVICE Click the Install button to install SMARTService on your mobile device. After installation, click OPEN to open the AppCenter page (AppCenter website will show all in-app updates).

  • Page 53: Smartservice Installation (Website)

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 53/250 SERVICE GUIDE SMART SERVICE 6.1.2 SmartService installation (website) To install the Carrier Smart App, do the following: Go to https://abound-hp.carrier.com Select in the navigation pane. Scan the QR code and follow the link to the Android or Apple stores.

  • Page 54: Connect Touch Access Control (Login)

    Connect Touch Black ECG-SG-19-005 version F Powerciat LX / Hydrociat LW Page 04/2024 CONNECT TOUCH ACCESS CONTROL 54/250 SERVICE GUIDE (LOGIN) 7. CONNECT TOUCH ACCESS CONTROL (LOGIN) ACCESS CONTROL The CONNECT TOUCH controller provides four access control levels, i.e. basic access control without any password, user level for building manager, advanced access control for service technicians, and factory level.

  • Page 55: Service Login With Smartservice

    Connect Touch Black ECG-SG-19-005 version F Powerciat LX / Hydrociat LW Page 04/2024 CONNECT TOUCH ACCESS CONTROL 55/250 SERVICE GUIDE (LOGIN) 7.1.2 Service login with SMARTservice QR code (rolling password) functionality is enabled only if the following conditions are met: Step 1: The unit must be electrically supplied for at least 48 hours (continuously/without interruption).
  • Page 56 Connect Touch Black ECG-SG-19-005 version F Powerciat LX / Hydrociat LW Page 04/2024 CONNECT TOUCH ACCESS CONTROL 56/250 SERVICE GUIDE (LOGIN) 7.1.2.1 SMARTservice mobile application To generate the service password Once logged in, the dashboard view will be on your mobile application .
  • Page 57 Connect Touch Black ECG-SG-19-005 version F Powerciat LX / Hydrociat LW Page 04/2024 CONNECT TOUCH ACCESS CONTROL 57/250 SERVICE GUIDE (LOGIN) 7.1.2.2 SMARTservice web application The service password can also be obtained via the Abound HVAC Performance web application (previously known as Carrier SMARTService).
  • Page 58 Connect Touch Black ECG-SG-19-005 version F Powerciat LX / Hydrociat LW Page 04/2024 CONNECT TOUCH ACCESS CONTROL 58/250 SERVICE GUIDE (LOGIN) The Generate Password window will show up. • Enter the QR code reference generated in the Service Login screen on the controller.

  • Page 59: Login Screen Lockout

    Connect Touch Black ECG-SG-19-005 version F Powerciat LX / Hydrociat LW Page 04/2024 CONNECT TOUCH ACCESS CONTROL 59/250 SERVICE GUIDE (LOGIN) 7.1.3 Login screen lockout • When the user provides incorrect password more than 5 times, the Login screen will be locked for about 5 minutes.

  • Page 60: Changing User Password

    Connect Touch Black ECG-SG-19-005 version F Powerciat LX / Hydrociat LW Page 04/2024 CONNECT TOUCH ACCESS CONTROL 60/250 SERVICE GUIDE (LOGIN) CHANGING USER PASSWORD It is possible to change user password via the User Login screen or the Configuration menu.
  • Page 61 Connect Touch Black ECG-SG-19-005 version F Powerciat LX / Hydrociat LW Page 04/2024 CONNECT TOUCH ACCESS CONTROL 61/250 SERVICE GUIDE (LOGIN) If the customer forgets “user password”, please log in at higher access level, and then change the user password. Type Service password as “Current password” and enter the new password (“New password”) and retype the password (“Confirm Password”).

  • Page 62: Unit Configuration

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 62/250 SERVICE GUIDE UNIT CONFIGURATION 8. UNIT CONFIGURATION Appropriate unit configuration is critical to ensure that all chiller operations are performed effectively. The system control can distinguish three configuration levels, i.e. factory configuration, service configuration and user configuration.

  • Page 63: User Configuration

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 63/250 SERVICE GUIDE UNIT CONFIGURATION USER CONFIGURATION Many configuration parameters such as circuit lead/lag sequence, cooling/heating setpoints, demand limit setpoints can be modified by users. The parameters can be configured through the user display (Connect Touch) or service tools (Network Service Tool).

  • Page 64: Menu Structure

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 64/250 SERVICE GUIDE MENU STRUCTURE 9. MENU STRUCTURE Most menus can be accessed via the CONNECT TOUCH user interface; however, due to security reasons, some menus can be accessed only via the Service Tool.
  • Page 65 Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 65/250 SERVICE GUIDE MENU STRUCTURE ICON MENU NAME DESCRIPTION ACCESS TRENDING Trendings OPT_STA Software Options USER ACCESS TO MENUS Basic password required None USER User password is required...

  • Page 66: General Parameters - Genunit

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 66/250 SERVICE GUIDE MENU STRUCTURE General Parameters – GENUNIT 9.1.1 Point Name Displayed text * Status Default Unit CTRL_TYP Local=0 Net.=1 Remote=2 0 to 2 STATUS Run Status CHIL_S_S Net.: Cmd Start/Stop...

  • Page 67: Temperatures - Temp

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 67/250 SERVICE GUIDE MENU STRUCTURE Temperatures – TEMP 9.1.2 Point Name Displayed text * Status Default Unit COOL_EWT Cooler Entering Fluid °C / °F COOL_LWT Cooler Leaving Fluid °C / °F...

  • Page 68: Pressures - Pressure

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 68/250 SERVICE GUIDE MENU STRUCTURE Pressures – PRESSURE 9.1.3 Point Name Displayed text * Status Default Unit DP_A Discharge Pressure A ±nnn.n ±nnn.n kPa / PSI SP_A Main Suction Pressure A ±nnn.n...

  • Page 69: Inputs - Inputs

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 69/250 SERVICE GUIDE MENU STRUCTURE Inputs – INPUTS 9.1.4 Point Name Displayed text * Status Default Unit ONOFF_SW Remote On/Off Switch open/close HC_SW Remote HeatCool Switch open/close...

  • Page 70: Outputs - Outputs

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 70/250 SERVICE GUIDE MENU STRUCTURE Outputs – OUTPUTS 9.1.5 Point Name Displayed text * Status Default Unit COMP_A Compressor A off/on OIL_SL_A Oil Solenoid Output A off/on...

  • Page 71: Alarm Out

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 71/250 SERVICE GUIDE MENU STRUCTURE Point Name Displayed text * Status Default Unit iso_refb Ball Valve Position B close/open iso_refc Ball Valve Position C close/open ALARMOUT Alarm Relay Status...

  • Page 72: Pump Status - Pumpstat

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 72/250 SERVICE GUIDE MENU STRUCTURE Pump Status – PUMPSTAT 9.1.6 Point Name Displayed text * Status Default Unit SET_FLOW Cooler Flow Setpoint Out no/yes CPUMP_1 Cooler Pump #1 Command...

  • Page 73: Run Times - Runtime

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 73/250 SERVICE GUIDE MENU STRUCTURE Run Times – RUNTIME 9.1.7 Point Name Displayed text * Status Default Unit HR_MACH Machine Operating Hours hour st_mach Machine Starts Number...

  • Page 74: Modes - Modes

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 74/250 SERVICE GUIDE MENU STRUCTURE Modes – MODES 9.1.8 Point Name Displayed text * Status Default Unit m_delay Start Up Delay In Effect no/yes m_2stpt Second Setpoint In Use...

  • Page 75: Reclaim - Reclaim

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 75/250 SERVICE GUIDE MENU STRUCTURE Reclaim – RECLAIM 9.1.9 Point Name Displayed text * Status Default Unit RECL_SEL Heat Reclaim Select no/yes HR_EWT Reclaim Entering Fluid °C/°F...

  • Page 76: Dc Free Cooling Status - Dcfc_Sta

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 76/250 SERVICE GUIDE MENU STRUCTURE DC Free Cooling Status – DCFC_STA 9.1.10 Point Name Displayed text * Status Default Unit OAT Free Cooling °C/°F FC Leaving Water Temp °C/°F...

  • Page 77: Trendings

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 77/250 SERVICE GUIDE MENU STRUCTURE 9.1.11 Trendings Point Name Status Unit * TEMP_COOL_LWT 0 to 20.0 °C TEMP_COOL_EWT 0 to 20.0 °C TEMP_COND_LWT 20.0 to 50.0 °C TEMP_COND_EWT 20.0 to 50.0...

  • Page 78: Setpoint Table - Setpoint

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 78/250 SERVICE GUIDE MENU STRUCTURE Setpoint Table – SETPOINT 9.1.12 Point Name Displayed text * Status ** Default Unit -28.9 to 26.0 °C csp1 Cooling Setpoint 1 -20.0 to 78.8...

  • Page 79: Software Options - Opt_Sta

    The Software Activation Key is an individual license key based on machine MAC address. • Please contact your CIAT service representative for more information about Software Activation Keys. In case the control panel is replaced, the Software Activation Key(s) will have to be installed again.

  • Page 80: Configuration Menu

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 80/250 SERVICE GUIDE MENU STRUCTURE CONFIGURATION MENU Menus accessed via the Configuration menu are as follows: ICON MENU NAME DESCRIPTION ACCESS GEN_CONF General Configuration USER PUMPCONF Pump Configuration...
  • Page 81 Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 81/250 SERVICE GUIDE MENU STRUCTURE ACCESS TO MENUS Basic password required none USER User password is required (default password = 11) QR code rolling password SERVICE Service password is required...

  • Page 82: Factory Configuration

    VLT Fan Drive Select 0 to 2 Unit type: Evaporator heater selection: 1 = Air-cooled unit / Powerciat LX (cooling only) 0 = No heater selected 2 = Not used 1 = Evaporator heater with thermistor 3 = Water-cooled unit / Hydrociat LW (cooling only)
  • Page 83 Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 83/250 SERVICE GUIDE MENU STRUCTURE Point Name Displayed text * Status Default Unit vlt_rpm VLT Fan Drive RPM 0 to 1200 highcond High Condensing Select no/yes max_clwt...
  • Page 84 Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 84/250 SERVICE GUIDE MENU STRUCTURE 9.2.1.2 Factory2 Parameters – FACTORY2 Point Name Displayed text * Status Default Unit Compressor A Config cpa_mtac Must Trip Amps 0 to 1500...

  • Page 85: Service Configuration

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 85/250 SERVICE GUIDE MENU STRUCTURE 9.2.2 Service configuration The service configuration tables include a number of parameters that can be set by service technicians only. 9.2.2.1 Service Parameters – SERVICE1...
  • Page 86 Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 86/250 SERVICE GUIDE MENU STRUCTURE Point Name Displayed text * Status Default Unit fastload Fast loading sequence 0 to 4 ewt_cirA EWT Probe on cir A side...
  • Page 87 Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 87/250 SERVICE GUIDE MENU STRUCTURE 9.2.2.2 Compressor Unable – CP_UNABL Point Name Displayed text * Status Default Unit FOR DISABLE COMPRESSORS no/yes un_cp_a Compressor A Disable no/yes...
  • Page 88 Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 88/250 SERVICE GUIDE MENU STRUCTURE 9.2.2.4 Update Running Hour – UPDTHOUR Point Name Displayed text * Status Default Unit USED FOR RETROFIT ONLY hr_mach Machine Operating Hours...
  • Page 89 Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 89/250 SERVICE GUIDE MENU STRUCTURE 9.2.2.5 DryCooler Configuration – DRYC_CFG Point Name Displayed text * Status Default Unit dc_dryco Dry Cooler Option? no/yes dc_vfan Dry Cooler Variable Fan?
  • Page 90 Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 90/250 SERVICE GUIDE MENU STRUCTURE 9.2.2.6 DC Free Cooling Config – DCFC_CFG Point Name Displayed text * Status Default Unit 5.0 to 20.0.0 10.0 °C oat_s OAT Selection 41.0 to 68.0...
  • Page 91 The Add Options menu is used to install the Software Activation Key(s) required to activate options such as Brine and BACnet (see section 37 Software options activation). Please use the software key provided by CIAT representative in order to enable the software-protected option. Go to section 37 SOFTWARE OPTIONS ACTIVATION to learn more about Software Activation Keys.

  • Page 92: Service Configuration Overview - Compressors / Exv / Fans Arrangement

    Service configuration embraces setting parameters that can be configured only by service technicians. This section provides the overview of compressor / EXV / fans arrangement for a range of Powerciat LX air-cooled and Hydrociat LW water-cooled chillers. 9.2.3.1 Air-cooled units (50 Hz) AIR COOLED, COOLING 50HZ UNITS, COMPRESSOR, FANS &...
  • Page 93 Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 93/250 SERVICE GUIDE MENU STRUCTURE 9.2.3.2 Water-cooled units (50 Hz) WATER COOLED, 50HZ UNITS, COMPRESSOR & EXVs ARRANGEMENT comp_a fan_a fan_a shared exv_a setps economizer A exv steps...

  • Page 94: User Configuration

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 94/250 SERVICE GUIDE MENU STRUCTURE 9.2.4 User configuration User configuration tables include all unit parameters which can be configured by the user. For further information on user configuration, please refer to the relevant product IOM.
  • Page 95 Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 95/250 SERVICE GUIDE MENU STRUCTURE 9.2.4.2 Pump Configuration – PUMPCONF Point Name Displayed text * Status Default Unit hpumpseq Condenser Pumps Sequence 0 to 4 cpumpseq Cooler Pumps Sequence...
  • Page 96 Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 96/250 SERVICE GUIDE MENU STRUCTURE 9.2.4.3 Reset Configuration – RESETCFG Point Name Displayed text * Status Default Unit cr_sel Cooling Reset Select 0 to 4 hr_sel Heating Reset Select...
  • Page 97 Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 97/250 SERVICE GUIDE MENU STRUCTURE 9.2.4.4 Schedule menu – SCHEDULE The control incorporates two time schedules, where the first one (OCCPC01S) is used for controlling the unit start/stop, whereas the second one (OCCPC02S) is used for controlling the dual setpoint.
  • Page 98 Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 98/250 SERVICE GUIDE MENU STRUCTURE Variable Displayed text * Status Default Unit OCCTOD6 Occupied From 0:00-24:00 00:00 UNOCTOD6 Occupied To 0:00-24:00 00:00 DOW7 Period 7 DOW (MTWTFSSH)
  • Page 99 Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 99/250 SERVICE GUIDE MENU STRUCTURE 9.2.4.6 OCCPC02S schedule: Setpoint control This timer program (schedule 2, OCCPC02S) provides a means to automatically switch the active setpoint from an occupied setpoint to an unoccupied setpoint.
  • Page 100 Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 100/250 SERVICE GUIDE MENU STRUCTURE 9.2.4.6.2 OCCPC02S: Setpoint control maintenance table Parameters given in the OCCPC02S maintenance table are read-only and cannot be modified. Parameters given in the following table cannot be accessed via the touch screen.
  • Page 101 Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 101/250 SERVICE GUIDE MENU STRUCTURE 9.2.4.7 Holiday Menu – HOLIDAY The control allows the user to set 16 holidays which are defined by day, month and duration in days. There is one submenu for each holiday period (HOLDY_01 to HOLDY_16).
  • Page 102 Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 102/250 SERVICE GUIDE MENU STRUCTURE 9.2.4.8 Date/Time – DATETIME Displayed text Status Default Unit Daylight Saving Time on/off Greenwich Mean Time (UTC) Eastern Time(US and Canada)(UTC-05.00) Location Brussels,Copenhagen,Madrid,Paris(UTC+01.00)
  • Page 103 Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 103/250 SERVICE GUIDE MENU STRUCTURE 9.2.4.9 Control identification – CTRLID Displayed Text Description Status Unit Element Number 1 to 239 Bus Number 0 to 239 Baud Rate...
  • Page 104 The Add Options menu is used to install the Software Activation Key(s) required to activate options such as Brine, BACnet or Modbus (see section 37 SOFTWARE OPTIONS ACTIVATION). Please use the license key provided by CIAT ERCD in order to enable the software-protected option. Go to section 37 SOFTWARE OPTIONS ACTIVATION to learn more about Software Activation Keys.

  • Page 105: Network Parameters Menu

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 105/250 SERVICE GUIDE MENU STRUCTURE NETWORK PARAMETERS MENU Menus accessed via the Network Parameters menu are as follows: ICON MENU NAME DESCRIPTION ACCESS MODBUSRS ModbusRTU Config. USER MODBUSIP ModbusTCP/IP Config.

  • Page 106: Modbusrtu Config. - Modbusrs

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 106/250 SERVICE GUIDE MENU STRUCTURE ModbusRTU Config. – MODBUSRS 9.3.1 Point Name Displayed text * Status Default Unit modrt_en RTU Server Enable no/yes ser_UID Server UID 1 to 247...

  • Page 107: Modbustcp/Ip Config. - Modbusip

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 107/250 SERVICE GUIDE MENU STRUCTURE ModbusTCP/IP Config. – MODBUSIP 9.3.2 Point Name Displayed text * Status Default Unit modip_en TCP/IP Server Enable no/yes ser_UID Server UID 1 to 247...

  • Page 108: Email Configuration - Emailcfg

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 108/250 SERVICE GUIDE MENU STRUCTURE Email configuration – EMAILCFG 9.3.4 Point Name Displayed text * Status Default Unit senderP1 Sender Email Part1 senderP2 Sender Email Part2 recip1P1...

  • Page 109: Maintenance Menu

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 109/250 SERVICE GUIDE MENU STRUCTURE MAINTENANCE MENU The maintenance menu provides access to a wide variety of chillers/heat pumps parameters, including capacity control; fans drive configuration and many more.

  • Page 110: Last Poweron Reset - Last_Por

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 110/250 SERVICE GUIDE MENU STRUCTURE Last PowerOn reset – LAST_POR 9.4.1 Point Name Displayed text * Status Default Unit date_on1 Power On 1 :day-mon-year time_on1 Power On 1 :hour-minute...

  • Page 111: Exv Control - Exv_Ctrl

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 111/250 SERVICE GUIDE MENU STRUCTURE EXV control – EXV_CTRL 9.4.2 Point Name Displayed text * Status Default Unit EXV Control ExvCtrlA Exv Control Cir A EXV_A EXV Position Circuit A...

  • Page 112: Capacity Control - Loadfact

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 112/250 SERVICE GUIDE MENU STRUCTURE Capacity control – LOADFACT 9.4.3 Point Name Displayed text * Status Default Unit CAPACITY CONTROL ctrl_avg Average Ctrl Water Temp °C/°F diff_wt Differential Water Temp °C/°F...

  • Page 113: Master Slave Control - M_Mstslv

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 113/250 SERVICE GUIDE MENU STRUCTURE Master Slave Control – M_MSTSLV 9.4.4 Point Name Displayed text * Status Default Unit MASTER/SLAVE CONTROL mstslv Unit is Master or Slave...

  • Page 114: Defrost Control - Defrostm

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 114/250 SERVICE GUIDE MENU STRUCTURE Defrost control – DEFROSTM 9.4.5 Point Name Displayed text * Status Default Unit CIR A DEFROST CONTROL frost_a Exchanger Frost Factor 0 to 100...

  • Page 115: Defrost Temperature - Defrost2

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 115/250 SERVICE GUIDE MENU STRUCTURE Defrost temperature – DEFROST2 9.4.6 Point Name Displayed text * Status Default Unit DEFRT_A Defrost Temperature A 1 °C/°F defrt_a2 Defrost Temperature A 2 °C/°F...

  • Page 116: Fan Control - Fan_Ctrl

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 116/250 SERVICE GUIDE MENU STRUCTURE Fan control – FAN_CTRL 9.4.7 Point Name Displayed text * Status Default Unit sct_sp_a Cir A SCT Control Point °C/°F sct_fu_a Cir A SCT Candidate °C/°F...

  • Page 117: Board Part Number - Board_Pn

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 117/250 SERVICE GUIDE MENU STRUCTURE Board Part Number – BOARD_PN 9.4.8 Point Name Displayed text * Status Default Unit cpa_vers TCPM Board Comp A cpa_mtam Must Trip Amps cpa_s1_m S1 Config Switch (8 ->1)

  • Page 118: Fan Drive Maintenance - Fan_Drv

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 118/250 SERVICE GUIDE MENU STRUCTURE Fan Drive Maintenance – FAN_DRV 9.4.10 Point Name Displayed text * Status Default Unit fd_pwra1 Fan Drive Power A1 fd_Ia1 Fan Drive Amps A1...

  • Page 119: Fan Drive Addressing - Fan_Drv2

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 119/250 SERVICE GUIDE MENU STRUCTURE Point Name Displayed text * Status Default Unit fd_HSTb2 Fan Drive Heat Sink T B2 °C/°F fd_CCTb2 Fan Drive Ctrl Card T B2 °C/°F...

  • Page 120: Control Limits - Limits

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 120/250 SERVICE GUIDE MENU STRUCTURE Control limits – LIMITS 9.4.12 Point Name Displayed text * Status Default Unit fldpacta Fan low dp_act A kPa/PSI fldpstpa Fan low dp_stp A...

  • Page 121: Quick Test Menu

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 121/250 SERVICE GUIDE MENU STRUCTURE QUICK TEST MENU The main control gives access to three Quick Test tables allowing users and technicians to test all unit outputs. This function is allowed only when the unit is in Local Off operating type.
  • Page 122 Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 122/250 SERVICE GUIDE MENU STRUCTURE Point Name Displayed text * Status Default Unit Q_OILS_C Circuit C Oil Solenoid 0 to 1 Q_SLI_1C Circuit C Slide Valve 1...

  • Page 123: Quick Test Table 2 - Qck_Tst2

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 123/250 SERVICE GUIDE MENU STRUCTURE Quick Test Table 2 – QCK_TST2 9.5.2 Point Name Displayed text * Status Default Unit Q_HREA_A Air Cond Enter Valve A off/on...

  • Page 124: Quick Test Table 3 - Qck_Tst3

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 124/250 SERVICE GUIDE MENU STRUCTURE Quick Test Table 3 – QCK_TST3 9.5.3 Point Name Displayed text * Status Default Unit Free Cooling circuit A Q_FCPMPA Free Cool refrig Pump A...

  • Page 125: System Menu

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 125/250 SERVICE GUIDE MENU STRUCTURE SYSTEM MENU The System menu provides access to a collection of tables giving the most fundamental information about the control system. ICON...

  • Page 126: Cpu Load - Cpuload

    0 to 100 FLASH Memory utilization 0 to 100 * If the value displayed is close or equal to 100%. A note could be reported to the CIAT quality department. EOL Resistor – EOLRES 9.6.2 The End of line resistor can be useful to improve RS485 communication signals. On the communication bus, only the last equipment in the RS485 bus shall have its EOL closed (enable).

  • Page 127: Network - Network

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 127/250 SERVICE GUIDE MENU STRUCTURE Network – NETWORK 9.6.3 4.3-inch controller Displayed text Status Default Unit Connect Touch Connect Touch 2.0 IP Network Interface J5 (eth0): Ethernet 0 (J5)

  • Page 128: Date/Time - Datetime

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 128/250 SERVICE GUIDE MENU STRUCTURE Date/Time – DATETIME 9.6.4 Displayed text Status Default Unit Connect Touch Connect Touch 2.0 Daylight Saving Time on/off Greenwich Mean Time (UTC) Eastern Time(US and Canada)(UTC-05.00)

  • Page 129: Language & Unit - Langunit

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 129/250 SERVICE GUIDE MENU STRUCTURE Language & Unit – LANGUNIT 9.6.5 Displayed text Status Default Unit (Languages) English System of measurement: US Imp/Metric Metric Brightness – BRIGHTNS 9.6.6...

  • Page 130: Hardware Info - Hwinfo

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 130/250 SERVICE GUIDE MENU STRUCTURE Hardware Info – HWINFO 9.6.8 Displayed text Status Default Unit Board Variant Board Revision Screen size 43 or 70 Usb Log – USB_LOG 9.6.9...

  • Page 131: Cloud Diagnostics - Clouddiag

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 131/250 SERVICE GUIDE MENU STRUCTURE Cloud Diagnostics – CLOUDDIAG 9.6.11 Point Name Displayed text Status Default Unit Task to perform Select a test Last node reached Cloud Diagnostics / TASKS:...

  • Page 132: Alarms Menu

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 132/250 SERVICE GUIDE MENU STRUCTURE ALARMS MENU The Alarms tables allow technicians to view and reset current alarms as well as display the alarm history. The alarm history display shows the list of 50 recent alarms and 50 major alarm resets. When the alarm is reset, the alarm is removed from the Current alarms menu and it is displayed in the alarm history.

  • Page 133: Current Alarms - Cur_Alm

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 133/250 SERVICE GUIDE MENU STRUCTURE Current Alarms – CUR_ALM 9.7.2 Name Date Hour Alarm text Alarm YYYY/MM/DD HH:MM Alarm text Alarm YYYY/MM/DD HH:MM Alarm text Alarm YYYY/MM/DD...

  • Page 134: Operating Modes

    This section provides an overview of the CONNECT TOUCH control functionalities together with some configuration instructions. It explores the control logic of each function available for the series of Powerciat LX / Hydrociat LW units and should be used as a guide for facilitating the configuration of control options.

  • Page 135: Start/Stop Selection

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 135/250 SERVICE GUIDE START/STOP SELECTION 11. START/STOP SELECTION The unit may operate in one of the following modes: • ON: The unit start is allowed, but not required. It is started in the case of cooling / heating demand.

  • Page 136: Delay At Unit Start-Up

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 136/250 SERVICE GUIDE START/STOP SELECTION UNIT STATE The control type and the unit state determine the actual running state of the unit Unit is stopped manually Override...

  • Page 137: Runtimes Management

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 137/250 SERVICE GUIDE RUNTIMES MANAGEMENT 12. RUNTIMES MANAGEMENT Connect Touch control allows users to monitor unit How to access the run times runtimes. Runtimes are the running hours of a particular The runtimes can be accessed in the Run Times menu part of the unit, for example, pump, compressor, etc.

  • Page 138: Heating/Cooling Control

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 138/250 SERVICE GUIDE HEATING/COOLING CONTROL 13. HEATING/COOLING CONTROL Heat/Cool mode function determines the state of the unit. By default, the unit is set to operate in Cooling mode. For units configured in the heat pump mode, heating/cooling selection can be controlled in various ways, depending on the active operating type.

  • Page 139: Heat/Cool Mode - Manual Selection

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 139/250 SERVICE GUIDE HEATING/COOLING CONTROL 13.2.1 Heat/Cool mode - manual selection The Heat/Cool mode can be selected manually be setting [hc_sel] (local operating mode), [onsw_ctr] (remote operating mode) or [HC_SEL] protocol point (network operating mode).

  • Page 140: Water Exchanger Pumps Control

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 140/250 SERVICE GUIDE WATER EXCHANGER PUMPS CONTROL 14. WATER EXCHANGER PUMPS CONTROL The Connect Touch control system enables to manage one or two water exchanger pumps. The active pump can be selected manually or automatically (PUMPCONF –...

  • Page 141: Periodical Pump Start-Up

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 141/250 SERVICE GUIDE WATER EXCHANGER PUMPS CONTROL 14.3 PERIODICAL PUMP START-UP The periodical pump start-up function is used to control the pumps when the unit is stopped for a long period of time, e.g.

  • Page 142: External Variable Speed Pump (Evsp)

    Connect Touch Black ECG-SG-19-005 version F Powerciat LX / Hydrociat LW Page 04/2024 EXTERNAL VARIABLE SPEED PUMP 142/250 SERVICE GUIDE (EVSP) 15. EXTERNAL VARIABLE SPEED PUMP (EVSP) The control provides the option to control one variable speed customer pump. •...

  • Page 143: Control Point Determination

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 143/250 SERVICE GUIDE CONTROL POINT DETERMINATION 16. CONTROL POINT DETERMINATION The control point represents the water temperature that the unit must produce. The control distinguishes between two control points: Cooling control point and Heating control point.

  • Page 144: Active Setpoints

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 144/250 SERVICE GUIDE CONTROL POINT DETERMINATION 16.1.3 Active setpoints Active setpoint is the setpoint that is currently active on the unit. • Cooling setpoint 1 (occupied) / cooling setpoint 2 (unoccupied) / ice setpoint (unoccupied + ice production) are used in Cooling mode.
  • Page 145 Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 145/250 SERVICE GUIDE CONTROL POINT DETERMINATION Reset is a linear function based on three parameters. A: The maximum reset value. B: A reference at which reset is zero (No reset value).

  • Page 146: Cooler Flow Switch

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 146/250 SERVICE GUIDE COOLER FLOW SWITCH 17. COOLER FLOW SWITCH To ensure that the compressor is not started before the flow rate is correctly established, the water flow control is required.

  • Page 147: Flow Switch Setpoint

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 147/250 SERVICE GUIDE COOLER FLOW SWITCH 17.2 FLOW SWITCH SETPOINT Flow switch setpoint [flow_sp] is displayed How to change the water flow setpoint in the Configuration menu The water flow setpoint can be modified in the Service (SERVICE1 –...

  • Page 148: Flow Switch Setpoint (Hfo Option)

    Flow switch setpoint [flow_sp] is displayed in the Configuration menu (SERVICE1 – Service Configuration). The setpoint is set automatically based on the unit size and the cooler fluid type. The cooler flow setpoint can be modified only by CIAT service. The following table includes default HFO configuration. WATER COOLED, COOLING 50HZ HFO UNITS...

  • Page 149: Exv Control

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 149/250 SERVICE GUIDE EXV CONTROL 18. EXV CONTROL The system constantly monitors the position of the valves, ensuring the unit is operating properly. EXV control is based on the saturated suction temperature.

  • Page 150: Capacity Control Function

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 150/250 SERVICE GUIDE CAPACITY CONTROL FUNCTION 19. CAPACITY CONTROL FUNCTION Capacity control comprises two types of control, i.e. regular and override control. By cycling compressors, this function allows for easy control of the leaving fluid temperature, the entering fluid temperature and the common leaving or entering fluid temperature.

  • Page 151: Disabling Compressors

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 151/250 SERVICE GUIDE CAPACITY CONTROL FUNCTION 19.4 DISABLING COMPRESSORS The control allows compressor disabling. Each compressor can be stopped manually when the unit is running. How to disable a compressor manually...
  • Page 152 16/17/18 High pressure 1899.5 kPa for air-cooled units; 1350 kPa for water-cooled units Powerciat LX pressure limit: 1980 kPa Standby mode No compressor can run when the unit is in standby mode. This override prevents the unit from operating outside the compressor envelope.
  • Page 153 Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 153/250 SERVICE GUIDE CAPACITY CONTROL FUNCTION Override name Notes It prevents the compressor from starting with motorized ball valve still closed. The delay (from closed to fully opened) is 2.30 min.

  • Page 154: Low Inrush Current Function

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 154/250 SERVICE GUIDE LOW INRUSH CURRENT FUNCTION 20. LOW INRUSH CURRENT FUNCTION The low inrush current function can be activated by technicians in the Service1 configuration menu (SERVICE1).

  • Page 155: Capacity Limit Function

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 155/250 SERVICE GUIDE CAPACITY LIMIT FUNCTION 21. CAPACITY LIMIT FUNCTION • The capacity limitation function determines the unit maximum allowable capacity that can be run. • Limitation value is given in percentage, where 100% means that no unit capacity limitation is required.

  • Page 156: Ma Controlled Demand Limiting (Emm Option)

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 156/250 SERVICE GUIDE CAPACITY LIMIT FUNCTION 21.1.2 4-20 mA controlled demand limiting (EMM option) 4-20 mA controlled demand limiting applies to units with the energy management module installed (EMM SIOB/CIOB board required).

  • Page 157: Lead/Lag Circuit

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 157/250 SERVICE GUIDE LEAD/LAG CIRCUIT 22. LEAD/LAG CIRCUIT The controller determines the lead and the lag circuit of the unit (multi-circuit units). • The lead circuit is the one that starts first when the unit is turned on.

  • Page 158: Energy Management Module

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 158/250 SERVICE GUIDE ENERGY MANAGEMENT MODULE 23. ENERGY MANAGEMENT MODULE The energy management module offers extended remote control possibilities. • Energy Management Module (EMM) allows for better energy management control. It allows for minimising chiller energy consumption.

  • Page 159: Trending

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 159/250 SERVICE GUIDE TRENDING 24. TRENDING The Trending function is used to visualise the unit's operations that are displayed in the form of a bar graph accessed via the Connect Touch user interface or any modern web browser with Java installed.

  • Page 160: Compressor Sequence Function

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 160/250 SERVICE GUIDE COMPRESSOR SEQUENCE FUNCTION 25. COMPRESSOR SEQUENCE FUNCTION The capacity of each circuit can be changed by controlling the operation of compressors and slide valves.

  • Page 161: Dual Circuit Unit: Staged Loading

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 161/250 SERVICE GUIDE COMPRESSOR SEQUENCE FUNCTION 25.2 DUAL CIRCUIT UNIT: STAGED LOADING LOADING SEQUENCE UNLOADING SEQUENCE LEAD CIRCUIT (%) LAG CIRCUIT (%) LEAD CIRCUIT (%) LAG CIRCUIT (%)

  • Page 162: Triple Circuit Unit: Equal Loading

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 162/250 SERVICE GUIDE COMPRESSOR SEQUENCE FUNCTION 25.3 TRIPLE CIRCUIT UNIT: EQUAL LOADING LOADING SEQUENCE UNLOADING SEQUENCE LEAD CIRCUIT (%) LAG1 CIRCUIT (%) LAG2 CIRCUIT (%) LEAD CIRCUIT (%)

  • Page 163: Triple Circuit Unit: Staged Loading

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 163/250 SERVICE GUIDE COMPRESSOR SEQUENCE FUNCTION 25.4 TRIPLE CIRCUIT UNIT: STAGED LOADING LOADING SEQUENCE UNLOADING SEQUENCE LEAD CIRCUIT (%) LAG1 CIRCUIT (%) LAG2 CIRCUIT (%) LEAD CIRCUIT (%)

  • Page 164: Cooler Heater

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 164/250 SERVICE GUIDE COOLER HEATER 26. COOLER HEATER When the ambient outside temperature is low (close to or below 0°C/32°F), the moisture in the air may freeze on the outdoor coil when the fan blows the air across it.

  • Page 165: Cooling Head Pressure Control

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 165/250 SERVICE GUIDE COOLING HEAD PRESSURE CONTROL 27. COOLING HEAD PRESSURE CONTROL For air-cooled units, the condensing pressure of each circuit is generated by 10 fans maximum. As an option, a speed variator can be used to control up to four fans so that the speed of the fans is adjusted to maintain the head pressure setpoint.

  • Page 166: Fan Drive Addressing

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 166/250 SERVICE GUIDE FAN DRIVE ADDRESSING 28. FAN DRIVE ADDRESSING To perform fan drive addressing, do the following: Step 1. Switch off all drives or disconnect all the LEN wiring, except for the drive to address.

  • Page 167: Water-Cooled Head Pressure Control

    Connect Touch Black ECG-SG-19-005 version F Powerciat LX / Hydrociat LW Page 04/2024 WATER-COOLED HEAD PRESSURE 167/250 SERVICE GUIDE CONTROL 29. WATER-COOLED HEAD PRESSURE CONTROL For water-cooled units, condensing pressure control is assured if the three-way valve option is selected. The saturated condensing temperature is controlled based on a user-configurable fixed setpoint (SETPOINT menu).

  • Page 168: Heat Reclaim Operation (Optional)

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 168/250 SERVICE GUIDE HEAT RECLAIM OPERATION (OPTIONAL) 30. HEAT RECLAIM OPERATION (OPTIONAL) Heat reclaim is used to reclaim heat in the condenser in order to produce hot water. Units with the heat reclaim option are equipped with two condensers.

  • Page 169: Dry Cooler Option

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 169/250 SERVICE GUIDE DRY COOLER OPTION 31. DRY COOLER OPTION The Connect Touch control system may also control the dry cooler if installed. The dry cooler is normally used to cool the water used in the air-conditioning system (fans are used to cool the water down).

  • Page 170: Dry Cooler Free Cooling Control

    DRY COOLER FREE COOLING CONTROL 32. DRY COOLER FREE COOLING CONTROL Powerciat LX and Hydrociat LW units may be fitted with a dry cooler that enables power consumption reduction which amounts to energy and cost savings. The installation of a dry cooler allows for "free cooling"...

  • Page 171: Dc Free Cooling Temperatures

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 171/250 SERVICE GUIDE DRY COOLER FREE COOLING CONTROL 32.2 DC FREE COOLING TEMPERATURES How to verify FC water loop temp. How to set Free Cooling START Valve threshold...

  • Page 172: Master/Slave Control

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 172/250 SERVICE GUIDE MASTER/SLAVE CONTROL 33. MASTER/SLAVE CONTROL 33.1 MASTER/SLAVE CONTROL FOR TWO CHILLERS This function is used to perform master/slave control between two chillers linked by the network. Master and slave chillers must operate on the same bus.

  • Page 173: Lead/Lag Chiller Selection

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 173/250 SERVICE GUIDE MASTER/SLAVE CONTROL 33.3 LEAD/LAG CHILLER SELECTION The control automatically determines which chiller is configured as the lead chiller and which chiller is configured as the lag chiller.

  • Page 174: Master/Slave Operation Overview

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 174/250 SERVICE GUIDE MASTER/SLAVE CONTROL 33.4 MASTER/SLAVE OPERATION OVERVIEW When the lead/lag function is active, then LAG_LIM (master demand limit) amounts to chiller capacity limit. Heat/Cool select and the control point are the same for both master and slave chiller. Master chiller operating type is MASTER, whereas the Slave chiller operating type is Network.

  • Page 175: Master/Slave Assembly Error

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 175/250 SERVICE GUIDE MASTER/SLAVE CONTROL 33.6 MASTER/SLAVE ASSEMBLY ERROR Errors that emerged during the master/slave operation may affect the whole system. In the event of the master/slave error (ms_error), information is displayed in the Master Slave Control menu in the Maintenance menu (M_MSTSLV).

  • Page 176: Master/Slave Assembly

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 176/250 SERVICE GUIDE MASTER/SLAVE CONTROL 33.7 MASTER/SLAVE ASSEMBLY The figures below illustrate master/slave application for the most common plant layouts. Two chillers must be connected using a shielded cable in order to avoid communication problems.

  • Page 177: Series Master/Slave Chillers

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 177/250 SERVICE GUIDE MASTER/SLAVE CONTROL Figure 3: Dedicated primary pumping, variable flow: Entering water control Figure 4: Common primary pumping, variable flow: Entering water control 33.7.2 Series Master/Slave chillers Figure 5: dedicated primary pumping, constant flow: Leaving water control Go to –...

  • Page 178: Chilled Water Fluid Type

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 178/250 SERVICE GUIDE CHILLED WATER FLUID TYPE 34. CHILLED WATER FLUID TYPE 34.1 COOLER FLUID TYPE LXLW chillers offer the selection of chiller fluid types, Cooler Fluid Type [flui_typ] can be set to: •...

  • Page 179: Freeze Setpoint Setting

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 179/250 SERVICE GUIDE CHILLED WATER FLUID TYPE 34.3.2 Freeze setpoint setting For Cooler Fluid Type set to water (flui_typ = 1): Brine Freeze Setpoint [freezesp] value is ignored.

  • Page 180: Bacnet Option

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 180/250 SERVICE GUIDE BACNET OPTION 35. BACNET OPTION The CONNECT TOUCH control provides BACnet routing capabilities. BACnet is a data communication protocol for building automation and control networks. BACnet is based on a client- server model and BACnet messages are referred to as "service requests".

  • Page 181: Modbus Option

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 181/250 SERVICE GUIDE MODBUS OPTION 36. MODBUS OPTION 36.1 MODBUS INSTALLATION The Modbus option can be factory-installed or installed on site. Modbus option does not require the installation of the Software Activation Key.

  • Page 182: Modbus Documentation

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 182/250 SERVICE GUIDE MODBUS OPTION 36.3 MODBUS DOCUMENTATION Modbus documentation can be access via the web interface. How to access the Modbus user guide Open CONNECT TOUCH controller with a web browser: Type the unit IP in the address bar of your web browser.

  • Page 183: Software Options Activation

    *If it happens that a functionality that requires Software Activation Key had been factory-installed, the Software Activation Key associated with that option can also be delivered by your local CIAT Service representative. For example, in case the controller CONNECT TOUCH is replaced, it is mandatory to install the software activation key; otherwise, the software- protected functionality would be disabled (see also section 37.5).

  • Page 184: List Of Software Activation Keys

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 184/250 SERVICE GUIDE SOFTWARE OPTIONS ACTIVATION 37.3 LIST OF SOFTWARE ACTIVATION KEYS Provided that one of the following software activation keys is installed, then the following configuration is possible.
  • Page 185 Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 185/250 SERVICE GUIDE SOFTWARE OPTIONS ACTIVATION Once logged in, the home screen will be displayed. Click Firmware Update. Click at the bottom of the left-side panel in order to open the File Transfer/Firmware Update menu.
  • Page 186 Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 186/250 SERVICE GUIDE SOFTWARE OPTIONS ACTIVATION The File Transfer / Firmware Update menu will be displayed. Click the Send file to controller field. Select Software Protection Key (*.txt) and click Locate the softprotect_options.txt file containing the installation key(s) and click Open.
  • Page 187 Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 187/250 SERVICE GUIDE SOFTWARE OPTIONS ACTIVATION 10. Click 11. As soon as the download process is completed, the following notification message will be displayed. 12. Once softprotect_options.txt has been loaded, the controller will be rebooted automatically.

  • Page 188: Installing Software Activation Key Via User Interface

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 188/250 SERVICE GUIDE SOFTWARE OPTIONS ACTIVATION 37.4.2 Installing Software Activation Key via user interface Before installing the software activation key, please make sure that the unit state is "Off".

  • Page 189: Replacement Mode

    The Replacement mode ends when the new Software Installation Key is added or the period of 7 days elapsed (7 days since the first compressor start). Contact CIAT ERCD to get your Software Activation Key and please remember that controller MAC address will be requested.

  • Page 190: Controller Mac Address

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 190/250 SERVICE GUIDE SOFTWARE OPTIONS ACTIVATION 37.6 CONTROLLER MAC ADDRESS When requesting the Software Activation Key, the controller MAC address must be provided. The Controller MAC address can be checked with the following methods: •...

  • Page 191: Checking Controller Mac Address By Running The Arp -A Command

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 191/250 SERVICE GUIDE SOFTWARE OPTIONS ACTIVATION 37.6.2 Checking controller MAC address by running the arp -a command How to verify the MAC address Open Command Prompt. Type the “arp –a” command at a command prompt.

  • Page 192: Service Maintenance

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 192/250 SERVICE GUIDE SERVICE MAINTENANCE 38. SERVICE MAINTENANCE The Connect Touch control comes with a service How to enable the "service maintenance" option maintenance functionality that allows users to schedule The service maintenance alert option can be set in the critical service maintenance operations.

  • Page 193: F-Gas Maintenance Control

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 193/250 SERVICE GUIDE SERVICE MAINTENANCE mth_freq when mntn_typ is set to "1" The new value for Next Service Maintenance (SERMAINT\s_date, and SERMAINT\s_hour) will be calculated based on the current date, increased by the selected number of months (at 00:00).

  • Page 194: Quick Test Function And Run Test Case

    Connect Touch Black ECG-SG-19-005 version F Powerciat LX / Hydrociat LW Page 04/2024 QUICK TEST FUNCTION AND RUN TEST 194/250 SERVICE GUIDE CASE 39. QUICK TEST FUNCTION AND RUN TEST CASE The quick test function is used to drive a quick test, giving the possibility of verifying that all unit controlled outputs are operating properly.

  • Page 195: Chiller Capacity

    Connect Touch Black ECG-SG-19-005 version F Powerciat LX / Hydrociat LW Page 04/2024 QUICK TEST FUNCTION AND RUN TEST 195/250 SERVICE GUIDE CASE 39.8 CHILLER CAPACITY Q_CATO parameter can be used to set chiller capacity (0 to 100%). 39.9 HEAT RECLAIM TEST Heat reclaim test enables to examine all parameters necessary to perform the heat reclaim operation.

  • Page 196: Other Outputs Tests

    Connect Touch Black ECG-SG-19-005 version F Powerciat LX / Hydrociat LW Page 04/2024 QUICK TEST FUNCTION AND RUN TEST 196/250 SERVICE GUIDE CASE After the High Pressure test is completed, the unit leaves the Quick Test mode. As soon as the last compressor is stopped, the electronic expansion valve will be closed to avoid the risk of fluid migration.

  • Page 197: Diagnostic Function

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 197/250 SERVICE GUIDE DIAGNOSTIC FUNCTION 40. DIAGNOSTIC FUNCTION The diagnostic function protects the unit against any damages. It controls the unit state and warns against any abnormal conditions that could result in the failure of the unit.

  • Page 198: Alarm Codes

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 198/250 SERVICE GUIDE ALARM CODES 41. ALARM CODES 41.1 GENERAL ALARMS Code Alarm name / Description Cause Action taken Reset type Thermistor failure Automatic, if thermistor The water exchanger entering fluid temperature...
  • Page 199 Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 199/250 SERVICE GUIDE ALARM CODES Code Alarm name / Description Cause Action taken Reset type Applies to units with the heat reclaim option: Reclaim Condenser Leaving 15009...
  • Page 200 Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 200/250 SERVICE GUIDE ALARM CODES Code Alarm name / Description Cause Action taken Reset type Applies to units with the heat reclaim option; Circuit A Condenser Subcooling...
  • Page 201 Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 201/250 SERVICE GUIDE ALARM CODES Code Alarm name / Description Cause Action taken Reset type Automatic, if suction The compressor is stopped and the pressure pressure reading returns to...
  • Page 202 Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 202/250 SERVICE GUIDE ALARM CODES Code Alarm name / Description Cause Action taken Reset type Circuit A Free Cooling Pump Outlet Free cooling stopped and circuit A...
  • Page 203 Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 203/250 SERVICE GUIDE ALARM CODES Code Alarm name / Description Cause Action taken Reset type Loss of communication with Communication with SIOB/CIOB board #2 is lost 4902...
  • Page 204 Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 204/250 SERVICE GUIDE ALARM CODES Code Alarm name / Description Cause Action taken Reset type Loss of Communication with Fan VLT 4705 Communication loss Circuit A shuts down...
  • Page 205 Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 205/250 SERVICE GUIDE ALARM CODES Code Alarm name / Description Cause Action taken Reset type Condenser flow switch closed: No alarm Condenser flow switch open: Alarm tripped...
  • Page 206 Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 206/250 SERVICE GUIDE ALARM CODES Code Alarm name / Description Cause Action taken Reset type same condition occurred within the last 24 hours, the circuit shuts down.
  • Page 207 Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 207/250 SERVICE GUIDE ALARM CODES Code Alarm name / Description Cause Action taken Reset type The difference between Circuit Discharge The affected compressor is Circuit A Max Oil Filter Differential...
  • Page 208 Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 208/250 SERVICE GUIDE ALARM CODES Code Alarm name / Description Cause Action taken Reset type Configuration failure Automatic, if the master/slave configuration Master/Slave assembly control 90-nn Master/slave configuration error See section 41.4...
  • Page 209 Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 209/250 SERVICE GUIDE ALARM CODES Code Alarm name / Description Cause Action taken Reset type Water-cooled units (60Hz only): Frequency = 60Hz (US) AND Fluid = Water AND 60Hz water-cooled units: CondFlow = open AND Capacity >...
  • Page 210 Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 210/250 SERVICE GUIDE ALARM CODES Code Alarm name / Description Cause Action taken Reset type circuit is OFF, the timer is decreased. lowest MAP compressor The alarm is launched when the timer reaches SCT.
  • Page 211 Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 211/250 SERVICE GUIDE ALARM CODES Code Alarm name / Description Cause Action taken Reset type The unit is in Heating mode and it is not fitted with additional electric heater stages (ehs_sel = 0).
  • Page 212 Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 212/250 SERVICE GUIDE ALARM CODES Code Alarm name / Description Cause Action taken Reset type 10083 Circuit C Suction valve closed As above Circuit C shuts down...
  • Page 213 Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 213/250 SERVICE GUIDE ALARM CODES Code Alarm name / Description Cause Action taken Reset type The unit is running and the leaving temperature is Water Exchanger Temperature...
  • Page 214 Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 214/250 SERVICE GUIDE ALARM CODES Code Alarm name / Description Cause Action taken Reset type Variable speed controller A2 alert See section 41.2 “Drive alarms/alerts” 39nnn None...
  • Page 215 Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 215/250 SERVICE GUIDE ALARM CODES Code Alarm name / Description Cause Action taken Reset type EXV failure Main EXV stepper motor Failure – 57020 EXV driver fault...
  • Page 216 Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 216/250 SERVICE GUIDE ALARM CODES Code Alarm name / Description Cause Action taken Reset type Power failure Power Condenser 1 Temperature 54011 Power capacitor temperature failure Unit shuts down...

  • Page 217: Alarm Codes

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 217/250 SERVICE GUIDE ALARM CODES 41.2 DRIVE ALARMS/ALERTS Drive alarms are displayed as follows: Drive alerts are displayed as follows: 20-nnn VLT Fan Drive A1 Failure 38-nnn...
  • Page 218 Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 218/250 SERVICE GUIDE ALARM CODES Code Alarm/Alert Description Action to be taken (-nnn) Option configuration has Alarm changed Alarm Emergency stop Alarm PTC 1 emergency stop Alarm...
  • Page 219 Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 219/250 SERVICE GUIDE ALARM CODES Code Alarm/Alert Description Action to be taken (-nnn) Alert Heat sink temperature low Space temperature too low Alert PTC1 emergency stop Alert Emergency stop 90†...

  • Page 220: Compressor Alarms

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 220/250 SERVICE GUIDE ALARM CODES 41.3 COMPRESSOR ALARMS Alarm Description Reset type Probable cause XX-01 Motor temperature too high Manual Motor/wiring fault XX-02 Motor temperature outside the range...

  • Page 221: Master/Slave Configuration Failures

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 221/250 SERVICE GUIDE ALARM CODES 41.4 MASTER/SLAVE CONFIGURATION FAILURES Alarm Description Reset type Probable cause Reset shall be automatic when the Master chiller master/slave configuration returns to...

  • Page 222: Technical/Developer Log Files

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 222/250 SERVICE GUIDE TECHNICAL/DEVELOPER LOG FILES 42. TECHNICAL/DEVELOPER LOG FILES 42.1 USB LOG SCREEN The Usb Log screen can be accessed in the System menu when logged in at service or factory level. This menu can be used to retrieve technical/developer log files from the controller.
  • Page 223 Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 223/250 SERVICE GUIDE TECHNICAL/DEVELOPER LOG FILES USB connectors on Connect Touch 2.0 controllers USB connectors (J9, J3) on Connect Touch controller (4.3-inch touch screen) USB connector (J5) on Connect Touch controller (7-inch touch screen) Go to the System menu, and then select Usb Log.

  • Page 224: Network Diagnostic

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 224/250 SERVICE GUIDE NETWORK DIAGNOSTIC 43. NETWORK DIAGNOSTIC 43.1 GENERAL INFORMATION The Network Diagnostic menu allows the service technician to ping a device in order to check if this device is reachable from the controller.

  • Page 225: Cloud Diagnostics

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 225/250 SERVICE GUIDE CLOUD DIAGNOSTICS 44. CLOUD DIAGNOSTICS 44.1 GENERAL INFORMATION The Cloud Diagnostics menu can be used by service technicians to check the following points: •...

  • Page 226: Black Box Function

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 226/250 SERVICE GUIDE BLACK BOX FUNCTION 45. BLACK BOX FUNCTION The Black box function provides an option to track all failures that occurred on the unit. •...
  • Page 227 Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 227/250 SERVICE GUIDE BLACK BOX FUNCTION Click at the bottom of the left-side panel in order to open the File Transfer/Firmware Update menu. Then, select the PIC6 controller from the drop-down menu (“Select Controller”).
  • Page 228 Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 228/250 SERVICE GUIDE BLACK BOX FUNCTION Before uploading the file on the computer, it’s necessary to specify the folder path. • Paste the PIC6 file upload folder path.
  • Page 229 Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 229/250 SERVICE GUIDE BLACK BOX FUNCTION The file will be uploaded in your destination folder. Example: The destination folder will be the Carrier ProView Service Tool installation path “…/UTC/CST/Upload/ “.

  • Page 230: Event Collects

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 230/250 SERVICE GUIDE BLACK BOX FUNCTION 45.2 EVENT COLLECTS Depending on configuration in the Service Configuration menu (SERVICE1), the collected data can be stored in Metric or Imperial format, [metric] in the Service Configuration menu (SERVICE1).
  • Page 231 Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 231/250 SERVICE GUIDE BLACK BOX FUNCTION Point Name Description Note FAN_ST_A Fan stage circuit A FAN_ST_B Fan stage circuit B Active if circuit B is available FAN_ST_C...
  • Page 232 Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 232/250 SERVICE GUIDE BLACK BOX FUNCTION Alarms collected by the black box are as follows: Alarm code Alarm text description and network message 12004 Circuit A Suction Transducer (during operation only)

  • Page 233: Troubleshooting

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 233/250 SERVICE GUIDE TROUBLESHOOTING 46. TROUBLESHOOTING 46.1 HARDWARE PROBLEMS Symptoms Possible causes Checks to be made Solution The unit does not respond to Problem at the RS485 Check the cable connections.
  • Page 234 Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 234/250 SERVICE GUIDE TROUBLESHOOTING UNCHECK The unit cannot automatically obtain the network parameters via a DHCP server. Go to – Table of Contents...

  • Page 235: Ethernet/Ip Troubleshooting

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 235/250 SERVICE GUIDE TROUBLESHOOTING 46.3 ETHERNET/IP TROUBLESHOOTING The unit is point-to-point connected to a PC The cable can be either crossed or uncrossed. The unit is energised. It may be necessary to check the Ethernet connection and/or carry out the PC network board configuration (see also section 46.5).

  • Page 236: Unit Connected To The Local Network

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 236/250 SERVICE GUIDE TROUBLESHOOTING If it is still impossible to access the unit, open the command prompt. In order to open the Command Prompt, please perform the following steps: Open a command prompt under Windows using one of the following methods: •...

  • Page 237: Positive Response

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 237/250 SERVICE GUIDE TROUBLESHOOTING 46.4.1 Positive response If the responses are positive, the source of the problem may be the web browser configuration. Check the system parameters to determine if a proxy server or an automatic configuration script has been configured.

  • Page 238: Negative Response

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 238/250 SERVICE GUIDE TROUBLESHOOTING 46.4.2 Negative response If the response to the ping command is negative, verify the IP address of the PC and the unit. 46.5 ETHERNET CONNECTION In order to check the Ethernet connection on the PC, perform the following steps: Open the Control Panel.

  • Page 239: Appendix

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 239/250 SERVICE GUIDE APPENDIX 47. APPENDIX 47.1 APPENDIX A: SIOB/CIOB A BOARD MAPPING Address = 0,49 (Bus #0 – Element #49) SIOB/CIOB BOARD DIP Switch =0000 Item...

  • Page 240: Appendix B: Siob/Ciob Bboard Mapping

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 240/250 SERVICE GUIDE APPENDIX 47.2 APPENDIX B: SIOB/CIOB B BOARD MAPPING Address = 0,50 (Bus #0 – Element #50) SIOB/CIOB BOARD DIP Switch =0001 Item In/Out Type...

  • Page 241: Appendix C: Siob/Ciob Cboard Mapping

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 241/250 SERVICE GUIDE APPENDIX 47.3 APPENDIX C: SIOB/CIOB C BOARD MAPPING Address = 0,51 (Bus #0 – Element #51) SIOB/CIOB BOARD DIP Switch =0010 Item In/Out Type...

  • Page 242: Appendix D: Aux1 Board #1 Mapping

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 242/250 SERVICE GUIDE APPENDIX 47.4 APPENDIX D: AUX1 BOARD #1 MAPPING Address = 0,83 (Bus #0 – Element #83) AUX1 BOARD #1 (0x52) = (0101 0010)b Parameter...

  • Page 243: Appendix F: Aux1 Board #3 Mapping

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 243/250 SERVICE GUIDE APPENDIX 47.6 APPENDIX F: AUX1 BOARD #3 MAPPING AUX1 Board #3 MAPPING for air-cooled units Address = 0,85 (Bus #0 – Element #85) AUX1 BOARD #3...

  • Page 244: Appendix G: Aux1 Board #4 Mapping (Dry Cooler Free Cooling Option)

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 244/250 SERVICE GUIDE APPENDIX 47.7 APPENDIX G: AUX1 BOARD #4 MAPPING (DRY COOLER FREE COOLING OPTION) Address = 0,86 (Bus #0 – Element #86) AUX1 BOARD #4...

  • Page 245: Appendix I: Tcpm Board #2 Mapping

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 245/250 SERVICE GUIDE APPENDIX 47.9 APPENDIX I: TCPM BOARD #2 MAPPING Address = 0,151 (Bus #0 – Element #151) (0x97) = (0100)b TCPM BOARD #2 Channel In/Out Type...

  • Page 246: Appendix K: Siob/Ciob Reclaim Board Mapping

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 246/250 SERVICE GUIDE APPENDIX 47.11 APPENDIX K: SIOB/CIOB RECLAIM BOARD MAPPING Address = 0,53 (Bus #0 – Element #53) SIOB/CIOB BOARD DIP Switch =0100 Item In/Out Type...

  • Page 247: Appendix L: Siob/Ciob Emm Board Mapping

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 247/250 SERVICE GUIDE APPENDIX 47.12 APPENDIX L: SIOB/CIOB EMM BOARD MAPPING Address = 0,54 (Bus #0 – Element #54) SIOB/CIOB BOARD DIP Switch =0101 Item In/Out Type...

  • Page 248: Appendix M: 5K Resistor, Resistance Vs. Temperature Curve

    Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 248/250 SERVICE GUIDE APPENDIX 47.13 APPENDIX M: 5K RESISTOR, RESISTANCE VS. TEMPERATURE CURVE Temp. Resistance Temp. Resistance Temp. Resistance Temp. Resistance Temp. Resistance (°C) (°F) (OHM) (°C) (°F) (OHM) (°C)
  • Page 249 Connect Touch Black ECG-SG-19-005 version F Page Powerciat LX / Hydrociat LW 04/2024 249/250 SERVICE GUIDE APPENDIX Temp. Resistance Temp. Resistance Temp. Resistance Temp. Resistance Temp. Resistance (°C) (°F) (OHM) (°C) (°F) (OHM) (°C) (°F) (OHM) (°C) (°F) (OHM) (°C) (°F)

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