Motorola XPR 4500 User Manual
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Motorola XPR 4500 User Manual

Motorola XPR 4500 User Manual

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XPR 4500 / XPR 4550
Mobile Radio
User's Guide
6816817H01
MOTOROLA, the Stylized Logo and CommPort are registered in the U.S.
Patent & Trademark Office. All other product or service names are the
property of their respective owners.
© Motorola, Inc. 2006. All Rights Reserved.

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  • Page 1 Mobile Radio User’s Guide 6816817H01 MOTOROLA, the Stylized Logo and CommPort are registered in the U.S. Patent & Trademark Office. All other product or service names are the property of their respective owners. © Motorola, Inc. 2006. All Rights Reserved.
  • Page 2 All manuals and user guides at all-guides.com...

  • Page 3: Computer Software Copyrights

    No duplication or distribution of this document or any portion thereof shall take place without the express written permission of Motorola. No part of this manual may be reproduced, distributed, or transmitted in any form or by any means, electronic or mechanical, for any purpose without the express written permission of Motorola.

  • Page 4: Notations Used In This Manual

    All manuals and user guides at all-guides.com Notations Used in This Manual Throughout the text in this publication, you will notice the use of WARNINGS, CAUTIONS, and Notes. These notations are used to emphasize that safety hazards exist, and care that must be taken or observed. WARNING: An operational procedure, practice, or other WARNING condition, which might result in injury or death if not carefully...

  • Page 5: Table Of Contents

    All manuals and user guides at all-guides.com Contents Declaration of Conformity ..............ii Computer Software Copyrights ............iii Documentation Copyrights ..............iii Disclaimer ..................iii Notations Used in This Manual ............iv Introduction ........1 Using Your Radio: The Basics ............
  • Page 6 All manuals and user guides at all-guides.com Initiating an Emergency Call .............20 Initiating an Emergency Call and Alarm ........21 Initiating a Silent Emergency Alarm ..........22 Special Considerations for Emergencies ........22 Scan Operation ................23 Turning On Scan ...............24 Turning Scan On While Disregarding the Squelch Code (Conven- tional Modes Only) ..............25 Viewing a Scan List ..............26 Transmitting While Scan Is On ..........27...
  • Page 7 Index ........99 XPR 4500 / XPR 4550 Mobile Radio...
  • Page 8 All manuals and user guides at all-guides.com viii...

  • Page 9: Introduction

    • Turning On the Radio (page 5) • Setting the Volume (page 6) • Adjusting the Display Brightness (page 6) • Display Status (page 8) • Feature Control (page 8) • Alert Tones (page 8) XPR 4500 / XPR 4550 Mobile Radio...

  • Page 10: Getting Started

    These channels provide maximum communications capability under varying operating conditions. One of the newest in a long line of quality Motorola products, the XPR 4500 / XPR 4550 Mobile Radio provides improved voice quality across more of your coverage area. The digital process called...

  • Page 11: Identifying Your Radio

    Introduction Identifying Your Radio The XPR 4500 / XPR 4550 Mobile Radio has two major components: the radio unit installed in your vehicle and the control head that is used to activate various radio features. Keep the foldout page opened for reference as you read this manual.
  • Page 12 All manuals and user guides at all-guides.com Introduction Check with your dealer for a complete list of the functions your radio’s programmable buttons support. • Left and Right navigation Buttons: For navigating through the radio menu. • Back/Home button: Used to back up one level in the Menu hierarchy (short press);...

  • Page 13: Turning On The Radio

    If ERROR ##/## appears, some non-critical data has been changed. If either of these displays appear, if the display goes blank, or if the unit appears to be locked up, refer to the “Troubleshooting” section. XPR 4500 / XPR 4550 Mobile Radio...

  • Page 14: Setting The Volume

    All manuals and user guides at all-guides.com Introduction Setting the Volume Rotate the Volume knob clockwise to increase the volume and counterclockwise to decrease the volume. Adjusting the Display Brightness The backlight allows the radio's display to be illuminated from the rear to allow you to see the display in any light condition.

  • Page 15: Trunked Modes Or Conventional Channels

    You can see all the key operating information, including the mode selected or being scanned, and the on/off status of various features. The operating conditions are shown either by the display or by visual/ audio indicators, or by both. XPR 4500 / XPR 4550 Mobile Radio...

  • Page 16: Display Status

    All manuals and user guides at all-guides.com Introduction Display Status The control head display indicates your selected mode, or the currently active receive mode when scan is on. Feature Control You can turn the various radio features on or off, change modes, and adjust the volume.
  • Page 17 ID assignment has been made. Brief low- Time-Out Timer Indicates that your present transmission pitched tone Warning will soon be disabled. XPR 4500 / XPR 4550 Mobile Radio...
  • Page 18 All manuals and user guides at all-guides.com Introduction Tone Type Name Description Single, short, Valid Key Indicates that you pressed a valid key, or high-pitched you entered a feature configuration tone state, or you are receiving or transmitting in the clear mode on secure models (with TX Clear Alert Tones enabled).

  • Page 19: Basic Operating Procedures

    Transmitting (Conventional Modes Only) (page 15) • Transmitting (Trunked Modes Only) (page 15) • Selecting the Transmit Level (page 16) • Monitoring Conventional Mode Activity (page 16) • Adjusting the Squelch Level (page 17) XPR 4500 / XPR 4550 Mobile Radio...

  • Page 20: Selecting The Zone Or Mode

    All manuals and user guides at all-guides.com Basic Operating Procedures Selecting the Zone or Mode A zone is a grouping of modes. A mode is a group of characteristics such as transmit/receive frequencies, Private-Line™ codes, radio parameters, and an alphanumeric name. Note: Your radio supports up to a maximum of 50 zones.

  • Page 21: Selecting Or Changing A Mode In The Current Zone

    This feature must first be enabled by a qualified radio technician. Press the HOME button to select the home mode contained within the home zone, from any other zone and mode in the radio. XPR 4500 / XPR 4550 Mobile Radio...

  • Page 22: Transmitting (Conventional Modes Only)

    All manuals and user guides at all-guides.com Basic Operating Procedures Transmitting (Conventional Modes Only) Lift the microphone off-hook, and listen for activity on that mode. If you hear no activity, press and hold the microphone PTT button. Transmitting (Trunked Modes Only) Select a desired zone and mode.

  • Page 23: Monitoring Conventional Mode Activity

    Pressing MON softkey momentarily toggles between MONITOR ON and MONITOR OFF. MONITOR ON shown on the display indicates that the radio is monitoring. Pressing MON softkey again turns monitor off and you don’t hear all channel traffic. XPR 4500 / XPR 4550 Mobile Radio...

  • Page 24: Adjusting The Squelch Level

    All manuals and user guides at all-guides.com Basic Operating Procedures Adjusting the Squelch Level Your radio’s ability to transmit or receive signals varies as you move away from or close to your base station. You can adjust your radio’s squelch to improve its ability to receive transmissions. Do the following: Press the programmable button.

  • Page 25: General Radio Features

    All manuals and user guides at all-guides.com General Radio Features Often-Used Features This chapter shows you how to access the most frequently used features. The following topics are covered: • Emergency Call and Alarm (page 19) • Scan Operation (page 23) •...

  • Page 26: Emergency Call And Alarm

    EMER A radio configured for SmartZone RECEIVED whenever it receives an emergency call. The display alternates with the selected-mode display as long as the radio is unmuted to the emergency call. XPR 4500 / XPR 4550 Mobile Radio...

  • Page 27: Initiating An Emergency Alarm

    All manuals and user guides at all-guides.com General Radio Features Initiating an Emergency Alarm The emergency alarm feature sends a data transmission to alert the dispatcher of your emergency condition and identify your unit ID. Press the emergency button. A tone sounds and the display alternates EMERGENCY with the current zone/channel.

  • Page 28: Initiating An Emergency Call And Alarm

    To exit from the emergency state altogether, press and hold the emergency button until a tone sounds. The alternating EMERGENCY display disappears, and the radio returns to normal operation. Note: Turning the radio off also cancels the emergency state. XPR 4500 / XPR 4550 Mobile Radio...

  • Page 29: Initiating A Silent Emergency Alarm

    All manuals and user guides at all-guides.com General Radio Features Initiating a Silent Emergency Alarm Press the emergency button to activate the silent alarm feature. During a silent emergency alarm, there are no display changes, and the receiver audio mutes so that no indication is given that an emergency alarm has been sent.

  • Page 30: Scan Operation

    The XPR 4500 / XPR 4550 Mobile Radio supports automatic scanning (autoscan), which can be programmed into the radio by a qualified radio technician.

  • Page 31: Turning On Scan

    All manuals and user guides at all-guides.com General Radio Features Turning On Scan Do the following: Press the button to scroll to the SCAN softkey. Press the button below SCAN. The Scan indicator lights and a list of modes is scanned for activity.

  • Page 32: Turning Scan On While Disregarding The Squelch Code (Conventional Modes Only)

    Private Conversation/Call Alert calls. Respond to these types of calls as you would normally on the selected mode. However, when scanning different modes while in talkgroup scan, incoming Private Conversation/Call Alert calls may be missed. XPR 4500 / XPR 4550 Mobile Radio...

  • Page 33: Viewing A Scan List

    All manuals and user guides at all-guides.com General Radio Features Viewing a Scan List Press and hold the SCAN softkey until the Scan indicator blinks and a beep is heard. The radio suspends scanning while a scan list is being reviewed.

  • Page 34: Transmitting While Scan Is On

    PAGE or CALL softkey. The call is entered on the selected mode and scanning is halted until the call is exited by pressing the HOME button or pressing either the PAGE or CALL softkey. XPR 4500 / XPR 4550 Mobile Radio...

  • Page 35: Temporarily Deleting A Nuisance Mode With Scan On

    All manuals and user guides at all-guides.com General Radio Features Temporarily Deleting a Nuisance Mode with Scan On To temporarily delete a mode that you do not wish to hear (nuisance mode), press the NUIS softkey by searching for it with the help of You can delete undesired modes.

  • Page 36: Changing Mode Priorities While Scan Is On

    To restore the original mode priorities in a scan list, do one of the following: Press RCL softkey. • • Turn scan off, then on. • Change modes. • Turn off the radio, and then turn it back on. XPR 4500 / XPR 4550 Mobile Radio...

  • Page 37: Programming A Scan List

    All manuals and user guides at all-guides.com General Radio Features Programming a Scan List To program a scan list, operator-selectable scan list members first must be enabled in the radio programming by a qualified radio technician. Adding a Channel to the Scan List button to scroll to the PROG softkey.
  • Page 38 Press the HOME button to exit scan list programming and return to normal scan operation. XPR 4500 / XPR 4550 Mobile Radio...

  • Page 39: Hang Up Box (Hub)

    All manuals and user guides at all-guides.com General Radio Features Hang Up Box (HUB) To temporarily suspend Scan Mode operation, remove the microphone from the Hang Up Box (HUB). You are allowed to use the microphone while scan is suspended. Priority Member scanning is not suspended, however.

  • Page 40: Changing The Selected Alarms

    H/L softkey - HORN/LITES ON (both horn and lights) • LGTS softkey - LIGHTS ON • HORN softkey - HORN ON • Press the H/L softkey to select the desired alarm and return to normal operation. XPR 4500 / XPR 4550 Mobile Radio...

  • Page 41: Receiving A Call While Alarms Are Turned On

    All manuals and user guides at all-guides.com General Radio Features Receiving a Call While Alarms Are Turned On When a call is received, the vehicle’s horn sounds for four seconds, and/or the car lights turn on for 60 seconds. The time interval can be modified by a qualified radio technician.

  • Page 42: Time-Out Timer

    All manuals and user guides at all-guides.com General Radio Features Time-Out Timer Your XPR 4500 / XPR 4550 Mobile Radio provides a time-out timer function that prevents locking up a repeater or channel by prolonged keying of the transmitter. You cannot transmit longer than the preset timer setting.

  • Page 43: Telephone Interconnect List (Conventional And Trunking)

    All manuals and user guides at all-guides.com General Radio Features Telephone Interconnect List (Conventional and Trunking) With any of the control heads, you can initiate and receive telephone calls if the system is properly equipped. All calls between the mobile operator and the land line are private, regardless of who initiates the call.

  • Page 44: Initiating A Telephone Call From The List

    You must hang up and try again. When your party answers, press the PTT button to talk, and release it to listen. When the call is completed, press the PHON softkey to hang up and return to normal operation. XPR 4500 / XPR 4550 Mobile Radio...

  • Page 45: Unlimited Telephone Interconnect

    All manuals and user guides at all-guides.com General Radio Features Unlimited Telephone Interconnect Calling a Phone Number Not in the List button to access the PHON feature. Press the Press the softkey under the phone feature. Enter the desired phone number from the optional keypad mic. The display updates as the numbers are entered.

  • Page 46: Storing A Number In The List

    Press the SEL softkey to store the new number. Do one of the following: • Press the HOME button to return to normal radio operation. Press the PHON softkey to return to normal phone operation. • XPR 4500 / XPR 4550 Mobile Radio...

  • Page 47: Editing A Name In The List

    All manuals and user guides at all-guides.com General Radio Features Editing a Name in the List Press and hold the PHON softkey to enter the phone ID list programming. The Phon indicator flashes and a high-pitched tone sounds. Use the navigation keys, to locate the list member you want to change.
  • Page 48 Repeat steps 2 through 4 until you have modified all the desired names, Do one of the following: • Press the HOME button to return to normal radio operation. Press the PHON softkey to return to normal phone operation. • XPR 4500 / XPR 4550 Mobile Radio...
  • Page 49 All manuals and user guides at all-guides.com General Radio Features Table 1: Entering Characters Using the Keypad Number of times the key is pressed...

  • Page 50: Call Alert Page (Conventional And Trunking-Digital Modes Only)

    The Controller Head is capable of responding to a Call Alert initiated by another radio. It features a unique list of up to 100 preprogrammed ID numbers. A name can be assigned to each ID in the list for your convenience. XPR 4500 / XPR 4550 Mobile Radio...

  • Page 51: Sending A Call Alert Page

    All manuals and user guides at all-guides.com General Radio Features Sending a Call Alert Page Press the PAGE softkey. The Page indicator lights and a valid-key chirp sounds. The display shows the last transmitted/received unit ID number. Select a radio in one of the following ways: •...
  • Page 52 NO ACK. Try again by pressing the PTT button or the SEL softkey, Press the HOME button or the PAGE softkey to exit. XPR 4500 / XPR 4550 Mobile Radio...
  • Page 53 All manuals and user guides at all-guides.com General Radio Features Notes...

  • Page 54: Conventional Radio Features

    The following topics are covered: • Status Calls (Digital Modes Only) (page 48) • Smart PTT (page 50) • Conventional Talkgroup Calls (page 50) • Conventional Talkaround (page 52) • Selective Calls (Digital Modes Only) (page 52) XPR 4500 / XPR 4550 Mobile Radio...

  • Page 55: Status Calls (Digital Modes Only)

    All manuals and user guides at all-guides.com Conventional Radio Features Status Calls (Digital Modes Only) Radio status calls are used to inform the dispatcher of the present state of the mobile unit. For example, a status might be ENROUTE or AT SITE.
  • Page 56 Conventional Radio Features • If there is no acknowledgment, do one of the following: Press the microphone PTT button to resend the status transmission. Press the HOME button to return to normal dispatch operation. XPR 4500 / XPR 4550 Mobile Radio...

  • Page 57: Smart Ptt

    All manuals and user guides at all-guides.com Conventional Radio Features Smart PTT Smart PTT is a per-mode feature that gives the system manager better control of radio operations. When smart PTT is enabled in your radio, you will not be able to transmit on an active mode. If you try to transmit (press the PTT button) on a busy or active smart PTT channel, a continuous tone sounds until you release the PTT button, and the transmission is inhibited.

  • Page 58: Selecting A Conventional Talkgroup

    KEY FAIL and a momentary tone is generated. If the encryption key that is slaved to the new talkgroup is not allowed, the display shows ILLEGAL KEY and a momentary tone is generated. XPR 4500 / XPR 4550 Mobile Radio...

  • Page 59: Conventional Talkaround

    All manuals and user guides at all-guides.com Conventional Radio Features Conventional Talkaround Talk Direct (Mobile-To-Mobile) To talk directly to another unit without going through the conventional repeater system: Press the DIR softkey momentarily. The Dir indicator lights, indicating that the radio is now transmitting directly to another unit.

  • Page 60: Answering A Selective Call

    Note: If you do not press the CALL softkey before pressing the PTT button, your conversation will be heard by all members of the talk group. XPR 4500 / XPR 4550 Mobile Radio...

  • Page 61: Initiating A Selective Call

    All manuals and user guides at all-guides.com Conventional Radio Features Initiating a Selective Call To initiate a Selective Call, select a unit to call, then place the call. Press the CALL softkey. The Call indicator lights, and the display shows the last transmitted/received unit ID number.
  • Page 62 Note: If you do not press HOME to hang up, your unit will remain in the Selective Call state with the other unit. You will miss all subfleet traffic and incoming phone calls. XPR 4500 / XPR 4550 Mobile Radio...

  • Page 63: Viewing Your Unit Id Number

    All manuals and user guides at all-guides.com Conventional Radio Features Viewing Your Unit ID Number Press the CALL softkey momentarily to select the Selective Call feature. The Call indicator lights. Do one of the following: Use the left navigation key to locate the MY ID display. •...

  • Page 64: Storing A Unit Id Number In The List

    Do one of the following: • Press the HOME button to return to normal radio operation. • Press PTT to exit the feature. Note: The maximum number of characters permitted in a text line is 14. XPR 4500 / XPR 4550 Mobile Radio...

  • Page 65: Editing A Name In The List

    All manuals and user guides at all-guides.com Conventional Radio Features Editing a Name in the List The Selective Call and Call Alert page features share the same prestored list of unit IDs. Press and hold the CALL or PAGE softkey to enter the Call ID list. The Call indicator flashes and a high-pitched tone sounds.
  • Page 66 Repeat steps 2 through 5 until you have modified all the desired names. Do one of the following: • Press the HOME button to return to normal radio operation. • Press PTT to exit the feature. XPR 4500 / XPR 4550 Mobile Radio...
  • Page 67 All manuals and user guides at all-guides.com Conventional Radio Features Notes...

  • Page 68: Troubleshooting

    Similar problems indicate a system malfunction rather than a radio failure. If symptoms persist or, if your unit exhibits other problems, contact a qualified radio technician. XPR 4500 / XPR 4550 Mobile Radio...
  • Page 69 All manuals and user guides at all-guides.com Troubleshooting...

  • Page 70: Accessories

    All manuals and user guides at all-guides.com Accessories Motorola provides the following approved accessories to improve the productivity of your XPR 4500 / XPR 4550 mobile two-way radio. For a list of Motorola-approved antennas and other accessories, visit the following web site: http://www.motorola.com/governmentandenterprise...

  • Page 71: Cables

    All manuals and user guides at all-guides.com Accessories Cables Part No. Description RKN4135_ 15ft Speaker Cable (for Public Address Speaker) RKN4136_ Ignition Switch Cable HKN4137_ Power Cable (to Battery) - 10 Ft. HKN4192_ Power Cable (to Battery) - 20 Ft. Desktop Part No.

  • Page 72: Microphones

    Mic Hang-up clip (no installation required) HKN9557_ PL259/Mini-U Antenna Adapter - 8" cable Mounting Kits Part No. Description GLN7324_ Low Profile Mounting bracket GLN7317_ High Profile Mounting bracket RLN4779_ Key Lock Mt RLN5933_ DIN Mount XPR 4500 / XPR 4550 Mobile Radio...

  • Page 73: Speakers

    All manuals and user guides at all-guides.com Accessories Speakers Part No. Description RSN4002_ 13 Watt External Loudspeaker RSN4003_ 7.5 Watt External Speaker RSN4004_ 5 Watt External Speaker HSN1000_ 6-Watt Public Address Speaker (weather resistant)

  • Page 74: Glossary

    Squelch Dispatcher An individual who has radio system management duties. Failsoft A back-up system allowing you to communicate in a non-trunked, conventional mode should the trunked system fail. Federal Communications Commission. XPR 4500 / XPR 4550 Mobile Radio...
  • Page 75 Radio Frequency. A part of the general frequency spectrum between the audio and infrared light regions (about 10 kHz to 10,000,000 MHz). RSSI Received Signal Strength Indicator. XPR 4500 / XPR 4550 Mobile Radio...
  • Page 76 All manuals and user guides at all-guides.com Glossary Squelch The muting of audio circuits when received signal levels fall below a pre-determined threshold. With carrier squelch, you hear all channel activity which exceeds the radio’s preset squelch level. Standby An operating condition whereby the radio’s speaker is muted but still continues to receive data.
  • Page 77 ....... 52 talkgroup calls ......50 basic operation ......11 conventional mode, monitoring box, hang up (HUB) ....32 activity ........16 button current zone PTT .........27 change mode ......13 select mode ......13 call XPR 4500 / XPR 4550 Mobile Radio...
  • Page 78 All manuals and user guides at all-guides.com Index mode, selecting ....... 14 horn and lights alarms ....32 delete HUB (hang up box) ..... 32 nuisance mode ......28 scan list channel ......31 display, brightness adjustment ..5 identification, radio ......3 indicator N PRI (non-priority) ....
  • Page 79 ......5 Push-to-Talk zone ........12 identification (PTT-ID) ....35 send Call Alert page ......44 status call ........ 48 service ........97 radio identification ......3 slaved programming ..... 6 rearmable external alarms ..34 XPR 4500 / XPR 4550 Mobile Radio...
  • Page 80 All manuals and user guides at all-guides.com Index slaving, mode ........6 interconnect ......38 smart PTT ........50 squelch, adjusting level ....17 status calls VHF frequency ......2 description .......48 viewing scan list ......26 sending ........48 volume, adjusting ......5 status display, control head ...7 store phone number in list ...39 warranty ........

  • Page 81: Commercial Warranty And Service

    Product Accessories One (1) Year Motorola, at its option, will at no charge either repair the Product (with new or reconditioned parts), replace it (with a new or reconditioned Product), or refund the purchase price of the Product during the warranty period provided it is returned in accordance with the terms of this warranty.
  • Page 82 Product item, transportation and insurance prepaid, to an authorized warranty service location. Warranty service will be provided by Motorola through one of its authorized warranty service locations. If you first contact the company which sold you the Product, it can facilitate your obtaining warranty...
  • Page 83 E) A Product subjected to unauthorized Product modifications, disassemblies or repairs (including, without limitation, the addition to the Product of non-Motorola supplied equipment) which adversely affect performance of the Product or interfere with Motorola's normal warranty inspection and testing of the Product to verify any warranty claim.
  • Page 84 A) that MOTOROLA will be notified promptly in writing by such purchaser of any notice of such claim; B) that MOTOROLA will have sole control of the defense of such suit and all negotiations for its settlement or compromise; and C) should the Product or parts become, or in MOTOROLA’s...

  • Page 85: Service

    All manuals and user guides at all-guides.com Commercial Warranty and Service Product. The foregoing states the entire liability of MOTOROLA with respect to infringement of patents by the Product or any parts thereof. Laws in the United States and other countries preserve for...
  • Page 86 All manuals and user guides at all-guides.com Commercial Warranty and Service Notes...
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  • Page 92 All manuals and user guides at all-guides.com 2006 6816817H01 Draft 2 - 8th of Mar 2006...

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