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Ruijie Networks reserves the right to modify the content of the document without any notice or prompt. This manual is designed merely as a user guide. Ruijie Networks has tried its best to ensure the accuracy and reliability of the content when compiling this manual, but it does not guarantee that the content of the manual is completely free of errors or omissions, and all the information in this manual does not constitute any explicit or implicit warranties.
Intended Audience This document is intended for: Network engineers Technical support and servicing engineers Network administrators Technical Support Official Website of Ruijie Reyee: https://reyee.ruijie.com Technical Support Website: https://reyee.ruijie.com/en-global/support Case Portal: https://www.ruijienetworks.com/support/caseportal Community: https://community.ruijienetworks.com ...
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Notes This manual presents installation instructions, troubleshooting techniques, technical specifications, cable and connector requirements, and usage guidelines. It is intended for users who want to gain insight into the above content and have some experience in installing and maintaining network hardware. It is assumed that users are already familiar with relevant terms and concepts.
Contents Preface ..............................I 1 Overview ............................1 1.1 About the RG-RAP72 ........................ 1 1.2 Package Contents........................1 1.3 Product Appearance ........................2 1.3.2 Front Panel ........................2 1.3.3 Rear Panel ........................3 1.4 Technical Specifications ......................4 1.5 Power Supply ..........................6 1.6 Cooling ............................
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2.3 Tools ............................11 3 Installing the AP..........................12 3.1 Before You Begin ........................12 3.2 Safety Precautions During Installation ..................12 3.3 Installing the AP ........................13 3.3.1 Mounting the AP on a Ceiling or Wall ................13 3.3.2 Mounting the AP in an 86 mm Junction Box ..............17 3.4 Removing the AP ........................
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6.2.2 Ethernet Port Is Not Working After the Ethernet Cable Is Plugged In ......24 6.2.3 A Client Cannot Discover the AP ................. 24 7 Appendix ............................26 7.1 Connectors and Media ......................26 7.1.1 10/100/1000/2.5GBASE-T Port ................... 26 7.2 Cabling Recommendations...................... 28 7.2.1 Requirements for the Minimum Bend Radius of Ethernet Cables ......
Overview About the RG-RAP72 The RG-RAP72 is a Wi-Fi 7 dual-band, ceiling-mounted wireless access point (AP) launched by Ruijie Reyee, designed for indoor environments such as offices, hotels, and schools. It supports IEEE 802.3af/at-compliant Power over Ethernet (PoE) and a 12 V/1.5 A local power supply, allowing you to choose the most suitable power supply mode based on your needs.
Ruijie Reyee RG-RAP72 Access Point Installation Guide Overview Product Appearance Figure 1-1 Appearance of the RG-RAP72 1.3.2 Front Panel Figure 1-2 Front Panel of the RG-RAP72...
Ruijie Reyee RG-RAP72 Access Point Installation Guide Overview Table 1-2 LEDs Item Status Description Solid blue The AP is operating normally without any alarms. The AP is not receiving power. Fast blinking blue (8 Hz) The AP is starting up.
Ruijie Reyee RG-RAP72 Access Point Installation Guide Overview Table 1-3 Components on the Rear Panel Component Description Reset button Press and hold it for less than 2s to restart the AP. Press and hold it for more than 5s to restore the AP to factory settings.
When the AP is powered by a DC power adapter, the power adapter should have a voltage of 12 V and a current of 1.5 A. If you require a DC power adapter, it can be purchased separately from Ruijie. Dimensions of the DC power connector (outer diameter x inner diameter x depth): 5.5 mm x 2.1 mm x 10 mm (0.22 in.
Ruijie Reyee RG-RAP72 Access Point Installation Guide Overview When the AP is powered by a DC power adapter, you are advised to use the power adapter that comes with the Ruijie device. Ruijie-certified PoE adapters are recommended. Cooling The RG-RAP72 adopts a fanless design with natural cooling.
Ruijie Reyee RG-RAP72 Access Point Installation Guide Preparing for Installation Preparing for Installation Safety Guidelines Note To avoid personal injury or equipment damage, review the safety guidelines in this chapter before you begin the installation. The following safety guidelines may not include all the potentially hazardous situations.
Ruijie Reyee RG-RAP72 Access Point Installation Guide Preparing for Installation Make sure that the equipment is powered off when you cut off the power supply. Do not place the equipment in a damp/wet location. Do not let any liquid enter the chassis.
Ruijie Reyee RG-RAP72 Access Point Installation Guide Preparing for Installation 2.2.5 Cleanliness Requirements Dust poses a major threat to the equipment. The indoor dust takes on a positive or negative static electric charge when falling on the switch, causing poor contact of the metallic joint. Such electrostatic adhesion may occur more easily when the relative humidity is low, not only affecting the service life of the equipment, but also causing communication faults.
Ruijie Reyee RG-RAP72 Access Point Installation Guide Preparing for Installation To prevent damage from static electricity, pay attention to the following: Keep the indoor installation environment clean and free of dust; and Maintain appropriate temperature and humidity conditions.
Ruijie Reyee RG-RAP72 Access Point Installation Guide Installing the AP Installing the AP The AP is required to be fixed indoors. Caution Before installing the equipment, ensure that guidelines and requirements in Chapter 2 have been met. Before You Begin Carefully plan and arrange the installation position, networking mode, power supply, and cabling before installation.
Ruijie Reyee RG-RAP72 Access Point Installation Guide Installing the AP Installing the AP Note For indoor environments, ceiling mounting is preferred because it offers a broader coverage area than wall mounting. This installation guide is for reference only. The actual installation procedure may differ depending on the specific product.
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Ruijie Reyee RG-RAP72 Access Point Installation Guide Installing the AP Caution The plane deviation of the wall in the installation area should be within 2 mm (0.08 in.), and the recommended torque for installation is 4kgf.cm. In case of an uneven installation area, mount the AP on a protruding wall using screws.
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Ruijie Reyee RG-RAP72 Access Point Installation Guide Installing the AP The installation is complete. ○ Exposed wiring: Remove the knockout from the cable inlet opening and route the cable through it.
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Ruijie Reyee RG-RAP72 Access Point Installation Guide Installing the AP Align the slots on the rear of the AP with the square feet on the mounting bracket, and slide the AP into the mounting bracket slowly to ensure that the AP is secured.
Ruijie Reyee RG-RAP72 Access Point Installation Guide Installing the AP Caution Before securing the AP to the mounting bracket, connect the cables first. Align the slots on the rear of the AP and slid them into the square feet on the mounting bracket. Do not press the slots into the square feet by force.
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Ruijie Reyee RG-RAP72 Access Point Installation Guide Installing the AP Note Select a mounting bracket with different hole combinations based on junction box specifications. (3) Connect cables according to the actual topology. The following describes how to connect cables on the AP side.
Ruijie Reyee RG-RAP72 Access Point Installation Guide Installing the AP (5) The installation is complete. Caution Before securing the AP to the mounting bracket, connect the cables first. Align the slots on the rear of the AP and slid them into the square feet on the mounting bracket. Do not press the slots into the square feet by force.
Ruijie Reyee RG-RAP72 Access Point Installation Guide Installing the AP (2) Slide down the AP as indicated by the arrow. Connecting Cables Connect twisted pairs with the LAN/PoE port on the AP. See Connectors and Media for supported wiring of twisted pairs.
Ruijie Reyee RG-RAP72 Access Point Installation Guide Installing the AP (1) Bundle the hanging part of the twisted pairs using cable ties and lead them to the LAN/PoE port of the AP by convenience. (2) Fasten the twisted pair cables to the cable trough of the mounting bracket.
Ruijie Reyee RG-RAP72 Access Point Installation Guide Commissioning Commissioning Setting Up the Configuration Environment After powering on the AP through a DC power adapter or a PSE, ensure that the power cord is properly connected and meets safety requirements. Powering on the AP 4.2.1...
Ruijie Reyee RG-RAP72 Access Point Installation Guide Monitoring and Maintenance Monitoring and Maintenance Monitoring When the RG-RAP72 is operating, you can monitor the device running status by observing the LED. For LED status description, see Table 1-2 LEDs. Hardware Maintenance...
Ruijie Reyee RG-RAP72 Access Point Installation Guide Common Troubleshooting Common Troubleshooting Troubleshooting Flowchart Start Check whether the AP is installed properly. Check whether the power supply is properly connected. Check whether the LED is normal. Check whether cables are properly connected with ports.
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Ruijie Reyee RG-RAP72 Access Point Installation Guide Common Troubleshooting (3) Verify that the AP is correctly configured. (4) Move the client closer to the AP.
Ruijie Reyee RG-RAP72 Access Point Installation Guide Appendix Appendix Connectors and Media 7.1.1 10/100/1000/2.5GBASE-T Port A 10/100/1000/2.5GBASE-T port supports four rates with auto-negotiation, and supports the automatic MDI/MDIX crossover function at these four rates. Compliant with IEEE 802.3bz, the 2.5GBASE-T port requires Cat5e or higher 100-ohm unshielded twisted pair (UTP) or shielded twisted pair (STP) cables with a maximum distance of 100 m (328.08 ft.).
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Ruijie Reyee RG-RAP72 Access Point Installation Guide Appendix Output Transmit Data- Input Receive Data- 4, 5, 7, 8 Not Used Not Used Figure 7-2 shows feasible connections of the straight-through and crossover twisted pairs for a 10BASE- T/100BASE-TX port. Figure 7-2...
Ruijie Reyee RG-RAP72 无线接入点 安装指导 Appendix Cabling Recommendations During installation, route cable bundles upward or downward along the sides of the rack depending on the actual situation in the equipment room. All adapted connectors should be placed at the bottom of the rack in an orderly manner, and cannot be exposed outside the rack.
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Ruijie Reyee RG-RAP72 Access Point Installation Guide Appendix The metal holes traversed by cables should have a smooth and fully rounded surface or an insulated lining. Use cable ties to bundle up cables properly. Do not connect two or more cable ties to bundle up cables.
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Ruijie Reyee RG-RAP72 Access Point Installation Guide Appendix at the position of the power cords, the remaining cable part should not touch heat sources, sharp corners, or sharp edges. If heat sources cannot be avoided, high-temperature cables should be used.
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