Motorline professional M250 User& Installer's Manual
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Motorline professional M250 User& Installer's Manual

Motorline professional M250 User& Installer's Manual

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EN
M250
USER/INSTALLER MANUAL
V1.0
REV. 08/2024

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Summary of Contents for Motorline professional M250

  • Page 1 M250 USER/INSTALLER MANUAL V1.0 REV. 08/2024...
  • Page 2 TECHNICAL CHARACTERISTICS VISUAL APPEARANCE INSTALLATION WIRING AND FIXING CONNECTIONS PRE-CONFIGURATION MOTORLINE SIM CARD PERMISSION LEVELS M250 CONFIGURATION QUICK SETUP DEVICE SHARING WITH USER ADD DEVICE RESTORE FACTORY SETTINGS SET UP DAILY ROUTINES SET UP INPUTS MOTORLINE PORTAL CONFIGURE AS WIEGAND READER...
  • Page 3 Travessa do Sobreiro, n.º 29, 4755-474 Rio Côvo (Santa Eugénia), Barcelos, declares that the present type of radio equipment - M250 Communicator - ecomplies with the Directive 2014/53/EU. The full text of the declaration of conformity is available at the following internet address:...

  • Page 4: Safety Instructions

    SAFETY INSTRUCTIONS SAFETY INSTRUCTIONS This product is certified in accordance with European Community (EC) safety standards. This product complies with Directive 2011/65/EU of the European Parliament and of the Council, of 8 June 2011, on the restriction of the use of certain hazardous substances in electrical and electronic equipment and with Delegated Directive (EU) 2015/863 from Commission.

  • Page 5: General Warnings

    SAFETY INSTRUCTIONS GENERAL WARNINGS • This manual contains very important safety and usage information. Read all instructions carefully before beginning the installation/ usage procedures and keep this manual in a safe place that it can be consulted whenever necessary. • This product is intended for use only as described in this manual. Any other enforcement or operation that is not mentioned is expressly prohibited, as it may damage the product and put people at risk causing serious injuries.
  • Page 6 SAFETY INSTRUCTIONS • Children shouldn’t play with the product or opening devices to avoid the motorized door or gate from being triggered involuntarily. • If the power cable is damaged, it must be replaced by the manufacturer, after-sales service or similarly qualified personnel to avoid danger.

  • Page 7: Warnings For Users

    SAFETY INSTRUCTIONS the power supply cable. Please note that all the cables must enter the control board from the bottom. • If the automatism is to be installed at a height of more than 2,5m from the ground or other level of access, the minimum safety and health requirements for the use of work equipment workers at the work of Directive 2009/104/CE of European Parliament and of the Council of 16 September 2009.

  • Page 8: Symbols Legend

    SAFETY INSTRUCTIONS conditions have been met. • In the event of tripping of circuits breakers of fuse failure, locate the malfunction and solve it before resetting the circuit breaker or replacing the fuse. If the malfunction is not repairable by consult this manual, contact a technician.

  • Page 9: Technical Characteristics

    THE DEVICE THE DEVICE TECHNICAL CHARACTERISTICS The M250 allows you to control doors, gates, • Power supply 12-24Vac or 12-36Vdc alarm systems and electric locks remotely. It is a system that works using 4G/LTE and 200mA in stand-by (2A • Consumption Bluetooth technology.

  • Page 10: Visual Appearance

    THE DEVICE VISUAL APPEARANCE LED POW LED NET LED STAT LED ACT MicroSIM Slot MicroSD slot (Optional) COM2 NO1 COM1 12-36 12-24 V dc V ac R E M O V A B L E C O V 20mm 78mm 60mm...
  • Page 11 Blinks at 0.1 sec intervals Transferring data LED STAT The module is inactive The module is active and working LED ACT When M250 is trying to register to the network M250 starting No pause When M250 has no microSIM card inserted Blinks 1 time 1 sec.

  • Page 12: Installation

    INSTALLATION INSTALLATION WIRING AND FIXING FIXING HOLES 40mm CABLING - OPTION 1 Cable exits from behind, into the wall. Use a screwdriver to open one of the holes marked for the cable to pass backwards. CABLING - OPTION 2 Cable comes out from the bottom In this case the cable is visible from the front and must open the tear in the cover, to pass the cable, as indicated in the image.
  • Page 13 INSTALLATION CONNECTIONS In order for the M250 to work, you need to insert the MicroSIM card into the slot. 1 • Connect the device's outputs and inputs to the desired devices. 2 • Connect the device to a power supply, and POW, ACT and STAT LEDs will turn on.
  • Page 14 PRE-CONFIGURATION MOTORLINE SIM CARD The Motorline SIM card is a low-cost mobile data card. The M250 can only operate in the following countries: Austria Finland Latvia Portugal Belgium France Liechenstein Romania Bulgaria Germany Lithuania Slovakia Croatia Greece Luxembourg Slovenia Cyprus...

  • Page 15: Permission Levels

    PRE-CONFIGURATION PERMISSION LEVELS On M250 there are 3 types of users: owner, administrator and guest. PERMISSIONS OWNER ADMINISTRATOR GUEST Actuate the relay outputs Check the status of inputs and out- puts Limitations on the actuation of the relays (can be during an interval of...

  • Page 16: Quick Setup

    M250 CONFIGURATION M250 CONFIGURATION QUICK SETUP If this is your first time using the device or if it has been factory reset, you will need to perform an initial configuration of the device in the MControl application. • This procedure consists of registering the system owner and configuring the main parameters for the device to function correctly.
  • Page 17 QUICK SETUP M200 M250 Select the M250 device type. Fill in the fields, click on "Search M250", select the device and then click on "Save". Press the "Start" button. Log in or create a new account on the Motorline Portal.
  • Page 18 M250 CONFIGURATION QUICK SETUP Fill in the fields with the device Enter the Owner number. information and click "Next". (Optional) Press the "+" button to add Choose the operating mode for each relay. administrators.
  • Page 19 M250 CONFIGURATION QUICK SETUP (Optional) Press the "+" button to add Check all configuration information and guests and then the "Access management" press "Finish" button to proceed. button to set access restrictions if necessary. * * * * Click on the "Request code" button to Wait until the configuration completes.
  • Page 20 M250 CONFIGURATION DEVICE SHARING WITH USER When adding a new device, each user will have to enter the device code into the app. To make sharing the code more intuitive and easier to access, it is possible in the MControl application to share this code via QRCode, as follows: Access the "Users"...

  • Page 21: Add Device

    M250 CONFIGURATION ADD DEVICE When a user is added to the M250 system, they are authorized to add the device to their cell phone or tablet. To carry out this operation, the user will have to carry out the following procedures: Press the "+"...
  • Page 22 M250 CONFIGURATION ADD DEVICE * * * * Fill in the fields and then click "Next". Enter the verification code received in the email and click "Next". M250 * * * * Enter the verification code received via SMS The device will be configured and ready to and click "Next".

  • Page 23: Restore Factory Settings

    If the owner wishes to restore factory settings, it will be necessary to carry out a physical procedure. This procedure is explained in the image sequences below: • All users and information recorded on the M250 device will be lost permanently. • During the entire Reset process, the NET and STAT LEDs remain off. INPUTS...
  • Page 24 M250 CONFIGURATION SET UP DAILY ROUTINES The M250 allows you to define time to activate/deactivate the relays, for each day of the week. Requires Owner permission. The configuration of each routine can be done in the type of impulse (monostable or bistable) and in the time defined for each relay.
  • Page 25 19:00 21:00 23:00 M250 CONFIGURATION SET UP DAILY ROUTINES Seg Ter Qua Qui Sex Sáb Sáb Dom 01:00 03:00 05:00 07:00 09:00 11:00 13:00 15:00 17:00 19:00 21:00 23:00 4 • You can add the same 5 • Click "Save" to save the 6 •...

  • Page 26: Set Up Inputs

    M250 CONFIGURATION SET UP INPUTS The M250 has two isolated inputs integrated into its hardware, which makes the M250 have three other operating modes, namely feedback, alarm and reader mode. Requires Owner permission. FEEDBACK OPERATION MODES General Mode: When an entry is activated, all users receive notification through the app.
  • Page 27 MOTORLINE PORTAL CONFIGURE AS WIEGAND READER • The common input of the M250 must be connected to the reader's GND. • In this type of installation, the voltage output of the power supply must be equal to the input voltage of the reader.
  • Page 28 MOTORLINE PORTAL ACTIVATE READER MODE By activating reader mode, the M250 inputs are configured as D0 and D1, enabling the device to read 26 or 34 bit Wiegand readers. VIA THE MOTORLINE PORTAL 1 • Access the Devices menu on the left tab of the Portal.
  • Page 29 MOTORLINE PORTAL ACTIVATE READER MODE VIA THE MCONTROL APP M250 M200 Sign in to the device you want to configure. Go to the "Settings" menu and click on "Input Settings". Change the inputs mode to "Reader". Choose the interface (26 or 34 bits) and...
  • Page 30 MOTORLINE PORTAL AUTOMATICALLY ADD CREDENTIALS Automatic recording consists of recording directly through the reader, thus using this feature to record several credentials sequentially. VIA THE MOTORLINE PORTAL All programmed remote controls are displayed in this area. The access parameters defined in this field will 00:00 00:00 be assigned to all remote...
  • Page 31 MOTORLINE PORTAL AUTOMATICALLY ADD CREDENTIALS VIA THE MCONTROL APP M250 M200 Sign in to the device you want to configure. Access the "Users" menu and click "Add Users". In the "Credentials" tab, select the desired Configure access management and click Reader Output (Relay 1 or Relay 2).
  • Page 32 MOTORLINE PORTAL AUTOMATICALLY ADD CREDENTIALS Start sequentially reading the credentials on the reader. All programmed remote controls are displayed in this area. Output 1 When you finish recording the credentials, click "Stop Scan". In the recording process, you have 15 seconds to pass a credential. •...
  • Page 33 MOTORLINE PORTAL ADDING CREDENTIALS MANUALLY VIA THE MOTORLINE PORTAL 1 • In the Devices menu on the left tab of the Portal, click on the edit icon of the device you want to edit. 2 • Access the Users menu and click on the "Add Output 1 Output 2 User"...
  • Page 34 MOTORLINE PORTAL ADDING CREDENTIALS MANUALLY VIA THE MCONTROL APP M250 M200 Sign in to the device you want to configure. Access the "Users" menu and click "Add User". In the "Visitor" or "Admin" tabs, select the Select the addition method you want: Card/Tag, Keyboard or QR Code "Add credential"...
  • Page 35 MOTORLINE PORTAL ADDING CREDENTIALS MANUALLY Select the desired output and start adding credentials: • Card/Tag: Manually enter the values in the FC and SN fields or read them on the reader by clicking "Scan"; • Keyboard: Write the code in the indicated field; •...
  • Page 36 USE AS ALARM CONFIGURE AS AN ALARM COMMUNICATOR It is possible to configure M250 to work as an alarm communicator. This way we can activate the alarm, and when the alarm goes off due to intrusion, it sends notification to a maximum of 6 users.
  • Page 37 Once Output 1 is activated, Input 1 will wait for a status change for the period defined by the owner: • If there is a change of status on Input 1 within the preset time, the M250 will notify that the alarm has been turned on/off;...

  • Page 38: Access History

    ACCESS HISTORY ACCESS HISTORY ACCESS HISTORY • Record history is stored in the cloud, with a limit of 100,000 records and 90 days. • Records can also be saved on a microSD card, with a memory limit of 1 year. The microSD card must be in FAT32 format (if necessary, format it on the computer).
  • Page 39 ACCESS HISTORY HISTORY FILE ON MICROSD CARD EXAMPLE OF FILE NAME; CELL PHONE; RELAY NUMBER; RELAY STATUS; DATE; HOUR; TYPE; ERROR User1;911222333;R1;PULSE;15/10/2022;09:47;BLE User2;911222444;R2;ON;15/10/2022;09:53;BLE User2;911222444;R2;OFF;16/10/2022;11:23;WEB User1;911222333;R1;PULSE;16/10/2022;15:45;WEB User3;911222555;R2;ON;16/10/2022;18:31;BLE User1;911222333;R1;PULSE;17/10/2022;06:46;WEB User4;911222666;R2;NO CHANGE;17/10/2022;15:58;SMS;ERROR! USER WITHOUT PERMISSION User3;911222555;R1;PULSE;18/10/2022;10:02;WEB User1;911222333;R2;OFF;18/10/2022;13:10;BLE User3;911222555;R1;PULSE;18/10/2022;18:24;WEB HISTORY FILE LEGEND COLUMN EXAMPLE POSSIBLE VALUES Name of the User who performed the operation or "ROUTINE"...
  • Page 40 IMPORT/EXPORT USERS IMPORT/EXPORT USERS CREATE A LIST OF USERS THROUGH EXCEL We suggest that, initially, you download the Excel file on the app, and fill in the data in the downloaded file, avoiding any formatting errors. Before importing users, it is recommended to download the Excel file through the application, so that all fields are filled in correctly.
  • Page 41 IMPORT/EXPORT USERS INFORMATION TO USE IN THE EXCEL DOCUMENT COLUMN A User Number User Name (max. 20 characters) COLUMN B Permission Level: 0 (User); 1 (Administrator); 2 (Owner) COLUMN C Relay Restriction: COLUMN D 0 (no restriction); 1 (restricting relay 1); 2 (restricting relay 2) COLUMN E Initial Date (Format: DD/MM/YYYY) COLUMN F...

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