References; Troubleshooting - JVC GR-D372 - Digital Video Camera 32x Optical Zoom/800x Zoom Instructions Manual

TROUBLESHOOTING

42
EN
If, after following the steps in the chart below, the
problem still exists, please consult your nearest
JVC dealer.
The camcorder is a microcomputer-controlled
device. External noise and interference (from a
TV, a radio, etc.) might prevent it from
functioning properly. In such cases, first
disconnect its power supply unit (battery pack,
AC Adapter, etc.) and wait a few minutes; and
then re-connect it and proceed as usual from
the beginning.
No power is supplied.
The power is not connected properly.
➜Connect the AC Adapter securely. (
The battery pack is not attached firmly.
➜Detach the battery pack once again and re-attach
it firmly. ( pg. 13)
The battery is dead.
➜Replace the dead battery with a fully charged
one. ( pg. 13)
Video and D.S.C. Recording
Recording cannot be performed.
The tape's erase protection tab is set to "SAVE".
➜Set the tape's erase protection tab to "REC".
( pg. 18)
"TAPE END" appears.
➜Replace with new cassette. (
The cassette holder cover is open.
➜Close the cassette holder cover.
When shooting a subject illuminated by
bright light, vertical lines appear.
This is not a malfunction.
When the screen is under direct sunlight
during shooting, the screen becomes red or
black for an instant.
This is not a malfunction.
During recording, the date/ time does not
appear.
"DATE/TIME" is set to "OFF".
➜Set "DATE/TIME" to "ON". (
The LCD monitor or viewfinder indications
blink.
Effects and "DIS" functions that cannot be used
together are selected at the same time.
➜Re-read the sections covering Effects and "DIS".
( pg. 29, 30, 38)
Power
pg. 14)
pg. 18)
pg. 29, 32)
Digital Zoom does not work.
32X optical zoom is selected.
➜Set "ZOOM" to "64X" or "900X". (
The VIDEO/MEMORY Switch is set to
"MEMORY".
➜Set the VIDEO/MEMORY Switch to "VIDEO".
Video and D.S.C. Playback
The tape is moving, but there is no picture.
Your TV has AV input terminals, but is not set to
its VIDEO mode.
➜Set the TV to the mode or channel appropriate for
video playback. (
The cassette holder cover is open.
➜Close the cassette holder cover. (
Blocks of noise appear during playback, or
there is no playback picture and the screen
becomes blue.
➜Clean the video heads with an optional cleaning
cassette. ( pg. 48)
Advanced features
The focus does not adjust automatically.
Focus is set to the Manual mode.
➜Set Focus to the Auto mode. (
The lens is dirty or covered with condensation.
➜Clean the lens and check the focus again.
( pg. 46)
Snapshot mode cannot be used.
The Wide (16:9) mode (16:9 indicator) is selected.
➜Disengage the 16:9 (16:9 indicator) Wide mode.
( pg. 33)
The color of Snapshot looks strange.
The light source or the subject does not include
white. Or there are various different light sources
behind the subject.
➜Find a white subject and compose your shot so
that it also appears in the frame. (
The image taken using Snapshot is too
dark.
Shooting was performed under backlit conditions.
➜Press BACKLIGHT. (
The image taken using Snapshot is too
bright.
The subject is too bright.
➜Set "
" to "SPOTLIGHT". (
pg. 30)
pg. 21)
pg. 18)
pg. 34)
pg. 34, 37)
pg. 36)
pg. 38)