If You Have A Problem; Clearing Blockages - Hoover U5023 Owner's Manual

4. If you have a
problem
If a minor problem occurs, it usually can
be solved quite easily when the cause
is found by using the check list below.
Problem: Cleaner won't run
Possible cause
Possible solution
• Not firmly plugged in
• Plug unit in firmly
• No voltage in wall plug
• Check fuse or breaker
• Blown fuse or tripped breaker
• Replace fuse or reset breaker
Problem: Cleaner won't pick up
Possible cause
Possible solution
• Broken or worn belt
• Replace belt
• Agitator brush roll worn
• Replace brush roll
• Dirt cup full
• Empty cup
• Incorrect carpet height setting
• Move nozzle control knob to correct
setting
• Blockage in air flow passage
• Clear blockage
• Main filter clogged
• Clean main filter by either tapping the
side of the dirt cup or removing the filter
as described in the "Filter assembly"
section
• Pre-filter clogged
• Clean pre-filter as described in "Filter
assembly" section
• Dirt cup not properly installed
• Position dirt cup properly and snap in
place (Fig. 3-5)
• Dirt cup lid not positioned properly
or missing
• Ensure that dirt cup lid is properly
positioned
• Filter assembly not installed
properly
• Ensure that pre-filter assembly and
pleated filter are positioned properly
(Figs. 3-10 to 3-11)
Problem: Cleaner hard to push
Possible cause
Possible solution
• Incorrect carpet height setting
• Move nozzle control knob to high
setting
Problem: Cleaning tools won't pick up
Possible cause
Possible solution
• Dirt cup not properly installed
• Position dirt cup properly and snap in
place (Fig. 3-5)
• Blockage in hose
• Clear blockage
Problem: Visible dirt leaking through
final filter
Possible cause
Possible solution
• Filter assembly not installed
properly
• Ensure that pre-filter assembly and
main filter are positioned properly

Clearing blockages

Disconnect cleaner from electrical
outlet.
Prob
Low suction or pick up may be due to a
blockage in the system. Refer to the fol-
lowing steps to check for blockages
continuing with each step until the
blockage is found:
Turn cleaner OFF and disconnect from
electrical outlet.
1. Check fullness of dirt cup and filter
assembly; empty cup and clean filters if
needed.
4-1
A
Check dirt duct
2. Remove dirt cup, look in duct (A).
3. Clear blockage from dirt duct.
4-2
Check airflow path
4. Plug cleaner in and turn ON. Check
for suction at end of hose (B).
a. If there is suction, continue with
step 5.
b. If there is no suction, check for
blockage in hose and dirt tube as
follows:
Turn cleaner OFF and disconnect
from electrical outlet.
1) To disconnect hose from dirt
duct, pull out on latch (C) and pull
hose end off duct.
2) Clear out hose.
3) Look into (D) and remove block-
age.
5. Check connection at hose tube (E);
remove any blockage.
C
B
D
E
4-3
Checking under bottom plate
6. Turn cleaner OFF and disconnect
from electrical outlet.
7. Remove bottom plate, hood, belt and
agitator (see "The belt" section).
Look into opening (F) for blockages and
remove.
F
13