Troubleshooting Guide - Hoover CH50100 Owner's Manual

If a minor problem occurs, it usually can be solved quite easily when the cause is found by using the
checklist below. Any other servicing should be done by an authorized service representative.
proBleM
Cleaner won't run
Cleaner/ tools
won't pick up or
low suction
Cleaner hard to
push
Dust escaping
from vacuum
Brushroll Indicator
light is on (solid)
Brushroll indicator
light is flashing
Filter indicator
light is on (solid)
Bag full indicator
light is on (solid)
5. trouBleshootinG
WARNING
!
To reduce risk of personal injury - unplug vacuum before servicing.
possiBle reason
1. Not firmly plugged in.
2. No voltage in wall receptacle.
3. Blown fuse or tripped breaker.
4. Thermal protector activated .
5. Brushroll jammed.
6. Needs service.
1. Incorrect carpet height setting.
2. Filter bag full and/or clogged.
3. Secondary or final filter clogged.
4. Blockage in air flow passage.
5. Agitator brushroll worn.
6. Brushroll not turning.
7. Needs service.
1. Incorrect carpet height setting.
1. Filter bag full.
2. Filter bag not installed correctly.
3. Hose not installed correctly.
4. Filter damaged or missing.
5. Needs service.
1. Brushroll needs replaced.
1. Brushroll may be jammed.
1. Secondary filter needs replaced.
1. Filter bag full.
!
possiBle solution
1. Plug unit in firmly.
2. Check fuse or breaker in home or building.
3. Replace fuse or reset breaker in home or
building.
4. Unplug and allow cleaner to cool for 30
minutes (this will reset the thermal protector).
5. Clear/remove debris from brushroll- page 13.
6. Contact your local authorized Hoover service
representative.
1. Move carpet height adjustment knob to lower
setting- page 9.
2. Change filter bag- page 11-12
3. Replace secondary or final filter- page 12-13.
4. Clear blockage- page 15.
5. Replace brushroll- page 13.
6. Contact your local Authorized Hoover service
representative.
7. Contact your local authorized Hoover service
representative.
1. Move carpet height adjustment knob to higher
setting- page 9.
1. Change filter bag - page 11-12.
2. Review filter bag removal and replacement-
page 11-12.
3. Review hose installation - Page 7.
4. Replace Filter- page 12-13.
5. Contact your local authorized Hoover service
representative.
1. Replace Brushroll- page 13.
1. Clean brushroll- page 13.
1. Replace secondary filter- page 12.
1. Change filter bag- page 11-12.
16
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