Grandstream GXP2170 Manual

OVERVIEW

GXP2170 is a next generation enterprise IP Phone featuring 12 dual-color line keys (can be digitally programmed as up to 48 provisionable BLF/fast-dial keys), 4.3 inch TFT color LCD, 5 programmable context-sensitive soft keys, dual Gigabit network ports, integrated PoE and Bluetooth, 5-way conference, and Electronic Hook Switch(EHS). The GXP2170 delivers superior HD audio quality, rich and leading edge telephony features, protection for privacy, and broad interoperability with most 3rd party SIP devices and leading SIP/NGN/IMS platforms. GXP2170 is the perfect choice for enterprise users looking for a high quality, feature rich multiline executive IP phone with advanced functionalities and performance.

PACKAGE CONTENTS

PHONE SETUP

Installing the phone (Wall Mount*sold separately):

1. Attach the wall mount spacers to the slot for wall mount spacers on the back of the phone.
2. Attach the phone to the wall via the wall mount hole.
3. Pull out the tab from the handset cradle (See figure below).
4. Rotate the tab and plug it back into the slot with the extension up to hold the handset while the phone is mounted on the wall (See figure below).
   

Installing the phone (Phone Stand):
For installing the phone on the table with the phone stand, attach the phone stand to the bottom of the phone where there is a slot for the phone stand. (Upper half, bottom part).

CONNECTING THE PHONE

To setup the GXP2170, follow the steps below:

1. Connect the handset and main phone case with the phone cord.
2. Connect the LAN port of the phone to the RJ-45 socket of a hub/switch or a router (LAN side of the router) using the Ethernet cable.
3. Connect the 12V DC output plug to the power jack on the phone; plug the power adapter into an electrical outlet.
4. The LCD will display provisioning or firmware upgrade information. Before continuing, please wait for the date/time display to show up.
5. Using the phone embedded web server or keypad configuration menu, you can further configure the phone using either a static IP or DHCP.

Tips For Using the Keypad:

1. To access the MENU, press the round MENU button.
2. Navigate the menu by using the UP/DOWN and LEFT/RIGHT buttons.
3. Press the round MENU button to confirm a menu selection.
4. The phone automatically exits MENU mode when there is an incoming call, the phone goes off-hook or when the MENU mode is left idle for 60 seconds.

PHONE CONFIGURATION

Configure the GXP2170 using a Web Browser:

1. Ensure your phone is powered up and connected to the Internet.
2. Press the UP button to see the IP address.
3. Type the phone's IP address in your PC browser.
   
4. The default administrator username and password are "admin"; the default enduser username is "user" and the password is "123".

Configure the GXP2170 using the Keypad:

1. Make sure the phone is idle.
2. Press the MENU button to access the keypad MENU to configure the phone.
3. Select MENU-> Phone-> SIP-> Account to configure settings for SIP Proxy, Outbound Proxy, SIP User ID, SIP Auth ID and SIP Password.
4. Follow MENU options to configure the basic features of the phone. For example: the IP address if using a static IP. For details, please check GXP2170 User Manual.
5. Please contact your ITSP for additional settings that may be necessary to configure the phone.

GXP2170 EXTENSION MODULE - GXP2200EXT

GXP2200EXT is an ideal solution for the busy enterprise environment looking to add the ability to receive and dispatch calls efficiently. Each extension module has 20 programmable buttons, Left and Right buttons, supporting 40 Multiple Purpose Keys to be configured. GXP2170 supports up to 4 extension modules, adding 160 fully programmable phone extensions to the phone.
Note: GXP2200EXT is an additional accessory for the GXP2170 and is not included in the GXP2170 box.

GXP2200EXT Package Content

Installing GXP2200EXT

1. On the back of GXP2170 and GXP2200EXT there are slots for the connector plate. Attach the connector plate between the slots for GXP2170 and GX- P2200EXT;
2. Apply the screws provided and securely tighten them in;
   
3. Connect GXP2200EXT Board to GXP2170 via the EXT port using the RJ11- RJ11 cable provided;
4. Install the phone stand on GXP2170 and GXP2200EXT;
5. Power up the GXP2170. The GXP2200EXT will show the booting up screen with version information and connecting status;
6. After successfully booting up, GXP2200EXT will stay in idle. Press and hold the Left button for 3 seconds to check the version information and status.

Configuring GXP2200EXT

1. Log into the GXP2170's web GUI and configure Multiple Purpose Keys for the GXP2200EXT 1/2/3/4 following the GXP2170 web GUI tabs;
2. On the GXP2200EXT press Left or Right button to browse all the MPKs' status in different pages;
3. For more information, please refer to the GXP2170 user manual.

PRECAUTIONS

Please DO NOT power cycle the GXP2170 during system boot up or firmware upgrade. You may corrupt firmware images and cause the unit to malfunction.

Use only the power adapter included in the GXP2170 package. Using an alternative non-qualified power adapter may possibly damage the unit.