Creating A New Configuration File - Cisco 7925G - Unified Wireless IP Phone VoIP Administration Manual

Chapter 10 Troubleshooting the Cisco Unified Wireless IP Phone 7925G
The page displays the service names for the server that you chose, the status of the services, and a service
control panel to stop or start a service.
Step 4 If a service has stopped, click the Start button.
The Service Status symbol changes from a square to an arrow.
For more information, see the Cisco Unified Communications Manager Administration Guide and the
Note
Cisco Unified Serviceability Administration Guide

Creating a New Configuration File

If you continue to have problems with a particular phone that other suggestions in this chapter do not
resolve, the configuration file might be corrupted.
To create a new configuration file, follow these steps:
Procedure
Step 1 From Cisco Unified Communications Manager, select Device > Phone > Find to locate the phone
experiencing problems.
Step 2 Choose Delete to remove the phone from the Cisco Unified Communications Manager database.
Step 3 Add the phone back to the Cisco Unified Communications Manager database. See the
Cisco Unified Communications Manager" section on page 7-19
Power cycle the wireless IP phone.
Step 4
When you remove a phone from the Cisco Unified Communications Manager database, its configuration
Note
file is deleted from the Cisco Unified Communications Manager TFTP server. The directory number
(DN) remains in the Cisco Unified Communications Manager database as an unassigned DN. You can
assign these DNs to other devices or delete them from the Cisco Unified Communications Manager
database. You can use the Route Plan Report to view and delete unassigned reference numbers. Refer to
Cisco Unified Communications Manager Administration Guide for more information.
Cisco Unified Wireless IP Phone 7925G Administration Guide for Cisco Unified Communications Manager 7.0(1)
OL-15984-01
Resolving Startup and Connectivity Problems
.
for details.
"Adding Users to
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