Programmable Softkeys - Cisco WIP310 - iPhone Wireless VoIP Phone Administration Manual

Customizing Cisco SPA and Wireless IP Phones
Configuring Phone Features
Cisco SPA 500 Series and WIP310 IP Phone Administration Guide
Keyword Key Label
redial Redial
resume Resume
right Right
starcode Input Star
Code/
*code
toggle Toggle
unavail Unavail
unpark Unpark
xfer Transfer/
xfer
xferLx Xfer Line/
xferLx

Programmable Softkeys

The Cisco SPA 500 Series IP Phones provide six programmable softkeys (fields
PSK 1 through PSK 6). These keys can be defined by either a speed dial script or
an XML service script.
Definition
Displays the redial list.
Resumes a call that is on hold.
Moves the cursor to the right.
Displays a list of star codes that
can be selected.
Switches between two calls that
are active or on hold. (Cisco SPA
502)
Denotes that a user who is logged
in to an ACD server has set his
status as unavailable.
Resumes a parked call.
Performs a call transfer. Requires
that Attn Xfer Serv is enabled and
there is at least one connected call
and one idle call.
Transfers an active line on the
phone to a called number.
Requires that Attn Xfer Serv is
enabled and there are two or more
calls that are active or on hold.
3
Available Phone
States
Idle, Connected,
Start-Conf, Start-
Xfer, Off-Hook (no
input), Hold
Idle, Hold, Shared-
Held
Dialing (input)
Off-Hook, Dialing
(input)
Connected
Idle
Idle, Off-Hook (no
input)
Connected, Start-
Xfer
Connected
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