Golden Ally PRO GP304 Owner's Manual

Power wheelchair

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Owner's Manual
Power Wheelchair Model GP304
Golden Technologies - 401 Bridge Street - Old Forge, PA 18518
Tel: 800-624-6374 - Fax: 800-628-5165 - www.goldentech.com
LIT-GP304-OM, Rev. C

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  • Page 1 Owner’s Manual Power Wheelchair Model GP304 Golden Technologies - 401 Bridge Street - Old Forge, PA 18518 Tel: 800-624-6374 - Fax: 800-628-5165 - www.goldentech.com LIT-GP304-OM, Rev. C...
  • Page 2: For Your Records

    We ask that you read this manual completely before operating your new Ally Pro. Golden Technologies, Inc. is not and cannot be held responsible for any damage or injury incurred due to improper or unsafe use of the Golden Ally Pro . Golden Technologies, Inc. specifically disclaims responsibility for any bodily injury or property damage that may occur during any use that does not comply with applicable federal, state, or local laws or ordinances.
  • Page 3: Table Of Contents

    Contents Contents Intended Use: The intended use of the Ally Pro power wheelchair is to provide mobility to adults, limited to a sitting position and have the capability to operate a simple hand control. Introduction....Safety......III. EMI / RFI / FCC....Specifications....
  • Page 4: Introduction

    We at Golden Technologies, Inc. know that you have chosen a power chair that will give you years of dependable operation and also will enhance the quality of your life by providing you with the mobility to experience an active daily lifestyle.
  • Page 5: Safety

    Safety Safety II. II. Safety Guidelines The symbols below are used in the owner’s manual and/or on the product to identify warnings and to notify you of important safety information. Make sure you read and understand them completely. WARNING! Indicate(s) a hazardous situation which, if not avoided, could result in death or serious injury.
  • Page 6 II. II. Safety Safety Your Golden Ally Pro is a battery-operated vehicle. Please exercise caution and consideration when you are operating it. Driving your Ally Pro carefully and thoughtfully will help ensure your personal safety and the safety of other people.
  • Page 7: Entering And Exiting

    ENTERING AND EXITING Have your Golden Technologies, Inc. representative determine if it is advisable for you to practice getting on and off your power chair and operating it in the presence of an attendant.
  • Page 8: Maximum Weight

    II. II. Safety Safety ENTERING AND EXITING Exiting • Make certain that the power is turned off. • Flip up the armrests. • Flip up the footrest. • Carefully stand and step away from the chair. Never transfer on or off of this power wheelchair using the seat backrest, arms, and footrest for support during transfer.
  • Page 9: Emi / Rfi / Fcc

    • Report all incidents of unintended movement or brake failure to your Gold- en Technologies representative or to Golden Technologies. Turn off your power chair as soon as it is safely possible if unin- tended or uncontrollable motion occurs or if unintended brake...
  • Page 10: Fcc Rules Part

    III. III. EMI / RFI / FCC EMI / RFI / FCC FCC RULES PART 15 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interfer- ence that may cause undesired operation.
  • Page 11: Specifications

    Specifications Specifications Model Number GP304 Medicare Code Weight Capacity Drive Wheels Rear Maximum Speed 5 MPH Operating Range 13.1 Miles Ground Clearance 2.5” Turning Radius 37.4 Type Batteries 1x24V12 AH Lithium Colors Grey and Teal Freewheel Mode Electro-Mechanical Brake Charger Off Board Controller 40 Amp Remote...
  • Page 12: Main Components

    Main Components Main Components Armrests Joystick Controller Ventilated Mesh Back Seat Cushion Headlight & USB Port Storage Basket Foot Plate Omni - Directional Wheels Push Handle Backpack Tailights Battery Pack Drive Wheels Freewheel Levers Anti-Tip Wheels...
  • Page 13: Assembly

    Assembly Assembly FOLDING AND UNFOLDING Unfolding 1. Grasp the rear of the frame with one hand. 2. With your other hand grasp the Push Handle and lift up- ward. Folding 1. Press the frame release latch and hold. NOTE: The latch is located on both sides of the unit, you can use either.
  • Page 14: Operation

    Your Ally Pro is simple to operate. However, for your safety and the safety of others, Golden Technologies, Inc. recommends that you carefully read and understand the following operating instructions. We also recommend that you practice operating your Ally Pro in an area free of any obstacles. Once you have gained confidence in your ability to control your power wheelchair, you will more easily be able to operate it in normal daily conditions.
  • Page 15: Display Features

    VII. VII. Operation Operation DISPLAY FEATURES Battery Gauge: Measures battery life in two units of measurement; a percentage and a visual. Speedometer: Displays speed. Bluetooth Sta- Speed Setting tus: Indicates Status: Indi- if this device is cates the maxi- connected to mum speed set- Bluetooth for use ting controlled...
  • Page 16: Freewheel Mode

    VII. VII. Operation Operation NOVICE MODE Your Ally Pro is equipped with Novice Mode feature which will, when activated, restrict the maximum speed setting to 2. 1. Bring your device to a complete stop, and set the speed setting to 1. 2.
  • Page 17 VII. VII. Operation Operation BATTERY PACK AND CHARGING Battery maintenance is the most important part of maintaining your power wheelchair. Keeping the battery pack fully charged helps to extend battery life. Usethe following guidelines to help keep your battery pack in optimum condi- tion.
  • Page 18 VII. VII. Operation Operation BATTERY PACK AND CHARGING Battery Charging continued Failure to align and/or insert the plug in the correct orientation may damage the controller and render your power wheelchair nonop- erational. 4. Insert the plug at the other end of the charger power cord into a standard electrical wall outlet.
  • Page 19 VII. VII. Operation Operation ARMREST FEATURES AND FUNCTIONS Your Ally is equipped with a headlight, a USB-A port, and a USB-C port. It also has the capability of extending the joystick and switching the joystick to the left arm. Left Armrest Features View from Top View from Bottom USB-C Port...
  • Page 20 VII. VII. Operation Operation ARMREST FEATURES AND FUNCTIONS Joystick Change to Left Side With the unit powered Off, remove the same hardware used for extending the joystick on each arm. Gently pull out the joystick and headlight from each arm and disconnect the wiring harness.
  • Page 21 DRIVING Your Ally Pro is simple to operate. However, for your safety and the safety of others, Golden Technologies, Inc. recommends that you carefully read and understand the following operating instructions. We also recommend that you practice operating your Ally Pro in an area free of any obstacles. Once you have gained confidence in your ability to control your power wheelchair, you will more easily be able to operate it in normal daily conditions.
  • Page 22 VII. VII. Operation Operation HELPFUL DRIVING TIPS AND INSTRUCTIONS Doors • Approach any unfamiliar door slowly. • Notice if the door has a door knob or a push bar. • Determine if the door opens towards you or away from you. •...
  • Page 23: Voice Prompts

    VII. VII. Operation Operation VOICE PROMPTS Some functions and actions may trigger a vocal response from your Ally Pro. Below you will find a list of these prompts and a description of their meaning. Voice prompts Description. Enter Novice Mode Pressed the novice mode button.
  • Page 24: Iix. Fault Diagnosis & Trouble

    Fault Diagnosis & Fault Diagnosis & IIX. IIX. Troubleshooting Troubleshooting Fault Codes For your convenience, the Ally Pro has an automatic fault warning system. If, when powered up, there is a fault with the system, the display screen will show the fault.
  • Page 25: Care & Maintenance

    We recommend that you check the following: Tire Tread: Regularly visually inspect the tire tread. If the remaining tread is less than 1/32 of an inch, have your local Golden retailer replace the worn tires. Joystick Control: Protect the joystick control from adverse weather conditions.
  • Page 26 Care & Care & Maintenance Maintenance Water, Rain, Sleet, and Snow Water, in any form, will cause electronic malfunction or corrosion of the electri- cal components, connections, and the chair frame. Temperature Temperature can adversely affect the components and performance of your power wheelchair.
  • Page 27: App Operation

    App Operation App Operation PHONE APP Your Ally Pro is equipped with the option of utilizing a phone app to operate the unit, adjust settings, and other various functions. Before installing and using the App. Read and adhere to the following instructions and warnings. SECURITY We recommend that the user creates strong password for their mobile device, to avoid illegal intrusion of equipment.
  • Page 28: Installation

    App Operation App Operation INSTALLATION The app is compatible with iphones and Androids. Use the following QR codes to download the app to your device. Android iphone OPERATION Setup 1. With your Ally Pro powered on, open the App. The screen below will show. Follow the instructions on the screen to pair your Ally Pro with the App.
  • Page 29 X. X. App Operation App Operation OPERATION Setup 2. The app will search for your 3. Once the app has made a con- device and will show the follow- nection this screen will be shown. ing screen. Click on “Try it now”. 3.
  • Page 30 X. X. App Operation App Operation OPERATION Features of the App Touch here to personalize the name of your device. Will disconnect the app from Settings. See your Ally Pro. page 32. Will power off your Ally and disconnect the Bluetooth.
  • Page 31 X. X. App Operation App Operation OPERATION Remote Control Be aware of any and all obstacles before operating your power wheelchair. Adhere to all instructions and warnings within this manual while operating the power wheel chair with this application or the joy- stick.
  • Page 32 X. X. App Operation App Operation OPERATION Settings Touch to Shows Battery return to Main information. Menu. Shows current version of App and if updates are available. Adjust voice Touch to prompts and return to volume. Setting Menu. Adjust the time it will take to go into sleep mode.
  • Page 33: Warranty

    For the period of thirteen months from the date of purchase, in the event of defective ma- terials or workmanship, Golden Technologies will repair or replace at our option any of the following drive train components found to be defective by an authorized Golden Technolo- gies representative: •...
  • Page 34 Technologies if found to be defective by an authorized Golden Technologies representative. Items not mentioned or listed are covered at the discretion of Golden Technologies. Any ac- cessories, standard or optional, supplied by Golden Technologies, are covered for a period of one year from the date of purchase with the particular unit.
  • Page 35 Notes Notes...
  • Page 36 LIT-GP304-OM, Rev. C...

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