Solving Problems; Scanner Problems; Scanner Lights Indicate An Error; The Scanner Does Not Turn On - Epson Ds-1660W User Manual

User's Guide

Solving Problems

Scanner Problems

Scanner Lights Indicate an Error

Check the following if the scanner lights indicate an error.
o Make sure there are no originals jammed in the scanner.
o Make sure the scanner cover is closed.
o Make sure the scanner is connected to your computer properly.
If a Wi-Fi connection error has occurred, check the Wi-Fi connection settings.
o Make sure Epson Scan 2 is installed correctly.
o If the firmware update fails and the scanner enters recovery mode, update the firmware again using a USB
connection.
o Turn off the scanner and turn it on again. If this does not solve the problem, the scanner may be
malfunctioning, or the light source in the scanner unit may need to be replaced. Contact your dealer.
Related Information
"Error Indicators" on page 15
&
"Multiple Originals Are Fed" on page 73
&

The Scanner Does Not Turn On

o Make sure the power cord is securely connected to the scanner and an electrical outlet.
o Check that the electrical outlet is working. Plug another device into the electrical outlet and check that you can
turn the power on.

Forgot Your Administrator's Password

You need help from service personnel. Contact your local dealer.
Note:
When the initial administrator password is set, the value is the 8-digit number on the "PASSWORD" label attached to the
back of the product.
If you restore the administrator password, it is reset to the initial value at the time of purchase.
Solving Problems
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