Problems Causes Remedies - Gaggia SUP 020 Operating Instructions Manual

PROBLEMS - CAUSES - REMEDIES
Problems
The machine does not turn on
The coffee is not hot enough
No hot water or steam flows
out
The coffee is not creamy on the
surface
The machine takes too long to
heat up, or not enough water
flows from the tube
The dispensing unit cannot be
taken out
No coffee is dispensed
Coffee drips out slowly
Coffee leaks outside the
dispensing unit
If you should have a problem that is not dealt with in the above table or is not resolved
by any of these solutions please contact an authorised service centre.
Causes
The machine is not plugged
into the electrical mains
The service door is open
The cups are cold
The steam tube hole is clogged
The blend is not suitable or the
coffee is not freshly roasted or
is ground too coarsely.
The machine circuit is clogged
with scale
Dispensing unit out of place
Dregs box still in place
There is no water
Unit is dirty
Dose too high
Circuit not loaded
Dose too high
Coffee ground too finely
Circuit not loaded
Dispensing unit dirty
Dispensing unit not correctly
positioned
Dispensing unit clogged
33
Remedies
Plug the machine into the
electrical mains
Close the door
Heat the cups
Use a pin to clean the steam
tube hole.
Change the coffee blend or
adjust the grinder as directed in
par.5 Increase the dose (Par .6)
Descale the machine
Turn on the machine. Close the
service door The dispensing
unit will automatically go back
into place.
Remove the dregs box before
taking out the dispensing unit
Refill the water container and
reload the circuit (Par.4.3)
Clean the dispensing unit
(Par.10)
Reduce the dose (Par.6)
Reload the circuit (Par.4.3)
Reduce the dose (Par.6)
Change the coffee blend or
adjust the grinder as directed in
par.5. Reduce the dose (Par .6)
Reload the circuit (Par.4.3)
Clean the dispensing unit
(Par.10.1)
Position the dispensing unit
correctly
Clean the dispensing unit and
its outlets