Troubleshooting
General Troubleshooting
This section includes:
Printer has Two Power Switches .................................................................................................................................. 196
Restarting the Printer ....................................................................................................................................................... 197
Printer Does Not Turn On ............................................................................................................................................... 197
Printing Takes Too Long.................................................................................................................................................. 198
Document Prints From Wrong Tray ........................................................................................................................... 198
Document Fails to Print ................................................................................................................................................... 198
Printer is Making Unusual Noises ................................................................................................................................ 199
Date and Time are Incorrect ......................................................................................................................................... 199
Scanner Errors ...................................................................................................................................................................... 200
This section contains procedures to help you locate and resolve problems. Resolve some problems by
simply restarting the printer.
Printer has Two Power Switches
This printer has two power switches. The switch located on the top of the printer, beneath the control
panel, controls power only to the electronic components of the printer. The second switch, located behind
the front cover, controls the power into the printer. Turn on both switches to operate the printer. First turn
on the power switch behind the front cover, then turn on the top switch.
196
WorkCentre 7500 Series Multifunction Printer
User Guide