Do you have a question about the WD-A2 and is the answer not in the manual?
Questions and answers
Tatiana Zmeevskaya
July 10, 2025
Hi! It says on the machine the feed water tank should be cleaned every 48 hours. What does it mean? Do you need to wash it with soap or just swoosh it with water? It’s a lot of maintenance? Do people actually do that? What if the tank gets dirty, the filter won’t be able to clean and disinfect the water? Is it going to be unsafe to drink?
Contents 1. User Guide ..........................Installation Instructions ..................................2. Product Information ......................Specifications ......................................Main Parts ........................................User Interface ....................................... 3. Quick Start Guide ........................ Installing the Filter ....................................Adding Water to the Tank ................................Flushing the New Dispenser ..........................
If any part is cracked or damaged, please contact our customer service for assistance at any time. Connect only to a circuit that is protected by a ground-fault circuit-interrupter (GFCI). TEL: +1-888-352-3558 (U.S.) E-mail: service@waterdropfilter.com Specifications: For optimal performance, it is recommended to use the dispenser within the operating parameters.
Main Parts Pure water pitcher Body cover plate Water tank cover plate Feed water tank Display screen Water outlet RO filter×1 Drip tray Heat dissipating ports Ice pack drain outlet User Interface (Water Dispensing Interface) Water volume indicator Temperature indicator Hot Water Key Temperature Key Temp...
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a.Indicator Instructions Indicator Status Dispenser Status Flashes Water cooling is in progress. Stays on Cold water is available for dispensing. Turn off the cooling function. The filter is near expiration. Flashes The filter has expired. Stays on The filter is in normal use. Need to enter flush but conditions are not met.
Favorite Mode Key With the screen on and not in a malfunction state, long-press the favorite mode button for 2 seconds to enter the favorite mode editing function. The favorite mode button will blink. Tap the temperature button to set the temperature, with a range from 59°F for ice water, 77°F for room temperature, and adjustable from 59-203°F in 9°F increments, the temperature unit will flash.
After the new dispenser has been powered on for the first time,needs to wait for 30 minutes before the cold water function becomes available. Installing the Filter Step 1 : Take out filters from package and remove the wrapping. Step 2: Install the new filter, align the filter position marker with the machine marker, and gently press the filter until a “click”...
Flushing the New Dispenser Step 1 Step 2 Remove the filter packaging. Fill the feed water tank. Install the new filter. Don't exceed the maximum water level line. Step 3 Connect the power, place a container (over 52 oz) under the outlet, and the unit will start flushing automatically.
4. Operating Instructions Water Dispensing Step 1: Touch the “ ” button while the screen is off to wake up the display. Step 2: Cup Volumn Selection: Place a container below the spout. Tap the cup volume Key “ ” to switch and select the required water volume setting: 4, 8, 16, 20, 999 (max) OZ. Tap and hold for continuous cup volume adjustment.
Child lock operation When the temperature selection is hotter than or equal to 113°F, press and hold the child lock button “ ” for 1 second to disable the child lock before pressing the water button “ ” to dispense water. Hold the child lock key for 5 seconds to turn off the child lock function;...
Filter Resetting a.Filter Replacement WD-A2RF filter: Waterdrop Reverse Osmosis Membrane Filter Service life: ≤12 months Step 1 : Lift the filter handle upwards to remove the old filter. Step 2: Install the new filter, align the filter position marker with the machine marker, and gently press the filter until a “click”...
Step 1: Press and hold both the temperature and water volume buttons for 5 seconds to enter the Temp boiling point adjustment mode. Step 2: The temperature section flashes at 203°F. Press the hot water button to cycle through Cold Volume settings with a step of 9°F.
Please check if the new dispenser has been powered on for the first time. After the new dispenser has been powered on for the first time, needs to wait for 30 minutes before the cold water function The dispenser cannot becomes available.
Freezing (inlet water temperature below Automatically reset after temperature 33.8°F), the entire system cannot rise. operate. Hot water circulation pump short circuit. Automatically reset after power loss. Ice core NTC open circuit or short NTC normalizes and automatically resets circuit. after reboot.
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Storage Requirements: Avoid using or storing the dispenser in the following locations: Areas exposed to strong sunlight;it can lead to component aging and the growth of microorganisms in the water tank. Areas with temperatures below 5°C/39°F or above 40°C/104°F; it can damage the filters and other components.
9.Warranty & Service This product comes with one-year warranty.The warranty of our product covers defects in materials and workmanship from the original date of purchase.During the warranty period,we will replace or repair any part which is deemed to be defective,if the product has not been subjected to tampering,alteration,lack of regular maintenance or improper use after delivery.The cost of repair or replacement under those excluded circumstances shall be borne by the consumer.This limited warranty does not cover the following items:filters and...
GROUNDING INSTRUCTIONS: This appliance must be grounded. In the event of a malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current. This appliance is equipped with a cord having an appliance-grounding conductor and a grounding plug.
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Reverse Osmosis Hot Cold Water Dispenser Qingdao Ecopure Filter Co., Ltd. Tel: 1-888-352-3558 (U.S.) E-mail: service@waterdropfilter.com Add.: No.13, Yishengbai Road, Jimo, Qingdao, China V001...
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Do you have a question about the WD-A2 and is the answer not in the manual?
Questions and answers
Hi! It says on the machine the feed water tank should be cleaned every 48 hours. What does it mean? Do you need to wash it with soap or just swoosh it with water? It’s a lot of maintenance? Do people actually do that? What if the tank gets dirty, the filter won’t be able to clean and disinfect the water? Is it going to be unsafe to drink?