DeLonghi EC270 Instructions Manual page 12

PROBLEM
No espresso coffee is
delivered
The espresso coffee drips
from the edges of the filter
holder rather than the holes
The espresso coffee is cold
The pump is excessively noisy
The coffee froth is too
light (delivered from the
spout too fast)
The coffee froth is too dark
(delivered from the spout too
slowly)
The coffee has an acid taste
No milk froth is formed when
making cappuccino
12
POSSIBLE CAUSES
• No water in the tank
• The holes in the filter holder are
blocked
• The espresso boiler outlet is blocked
• The filter holder is inserted incorrectly
• The espresso boiler gasket has lost
elasticity
• The holes in the filter holder are
blocked
• The coffee ready light was not on
when the coffee button was pressed.
• No preheating performed
• The cups were not preheated
• The water tank is empty
• The ground coffee is not pressed
• There is not enough ground coffee
• The ground coffee is too coarse
• The ground coffee is pressed down
too firmly
• There is too much ground coffee
• The espresso boiler outlet is blocked
• The ground coffee is too fine
• Inadequate rinsing after descaling
• Milk not cold enough
• Cappuccino maker dirty
SOLUTION
• Fill the tank with water.
• Clean the filter holder spout holes
• Clean as described in the chapter
"Cleaning the boiler outlet"
• Attach the filter holder correctly and
rotate as far as it will go.
• Have the espresso boiler gasket
replaced at a service center.
• Clean the coffee holes
• Wait until the espresso OK indicator
light comes on
• Preheat as described in the
paragraph "Preheating the espresso
coffee unit".
• Preheat the cups by rinsing with hot
water
• Fill the tank with water.
• Press the ground coffee down more
firmly
• Increase the quantity of coffee
• Use ground coffee for espresso
coffee machines only.
• Press the coffee down less firmly
• Reduce the quantity of ground coffee
• Clean as described in the chapter
"Cleaning the boiler outlet"
• Use ground coffee for espresso coffee
machines only.
• After descaling, rinse the appliance as
described in the chapter "Descaling".
• Always use semi-skimmed milk at
refrigerator temperature.
• Clean the holes in the cappuccino
maker thoroughly.