Troubleshooting - DeLonghi Magnifica EAM3200 Series Instruction Manual

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• Press and hold the button for at least 5 seconds
(Figure 29). The button will illuminate to indicate the
start of the decalcification process (the and
lights remain off to indicate that it is not possible to
make espresso / coffee).
• Turn the steam control dial half a turn counter-
clockwise (Figure 7). The decalcification solution will
come out of the milk frother and start to fill the
Figure 29
container underneath.
• The decalcification process automatically performs a series of
deliveries and pauses to remove the lime scale deposits from inside the
machine.
• After about 30 minutes, when the light illuminates, turn the steam
control dial half a turn clockwise (Figure 8) until it stops.
Note: The machine must be rinsed to eliminate residues of
decalcification solution from inside the machine.
Proceed as follows:
• Remove the water tank, rinse it and fill it with clean, cold water.
Replace the tank
• Empty the collection container (located underneath the milk frother)
that is full of liquid, and then replace it under the milk frother.
• Turn the steam control dial a turn counter-clockwise (Figure 7). Hot
water will release from the milk frother and fill the container
underneath.
• When the water tank is empty, the light goes off and the
light illuminates.
• Turn the steam control dial all the way clockwise (Figure 8) and fill the
water tank with clean, cold water again.
• The decalcification process has now ended, and the machine is
ready to deliver espresso / coffee again.
• Note: If the decalcification process is terminated before completion,
the illuminates and the procedure must be started again from the
beginning.

16: Troubleshooting

IMPORTANT: If you encounter a problem, first review this section or the
"Indicator and Warning LIghts" section of the manual to see if the
problem can be easily resolved. Then, if the problem still persists, call
our customer service department at 1-800-322-3848 (U.S. Only).