Lorex N831 Series User Manual
Lorex N831 Series User Manual

Lorex N831 Series User Manual

4k wired network video recorder
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N831 Series
4K Wired Network
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Summary of Contents for Lorex N831 Series

  • Page 1 User Manual N831 Series 4K Wired Network Video Recorder...
  • Page 3 User Manual N831 Series 4K Wired Network Video Recorder #; r. 1.0/61420/61420; en-US...
  • Page 4 Thank you for purchasing this product. Lorex Technology Inc. is committed to providing our customers with a high quality, reliable security solution. This manual refers to the following models: N831A81B For the latest online manual, downloads and product updates, and to learn about our complete line of accessory products, please visit our website at: lorex.com...
  • Page 5: Table Of Contents

    Using the Mouse .............. 4 4.1.2 Running the Lorex Setup Wizard........... 5 Connecting the NVR Using the App (Without Monitor) ......10 Connecting to the Lorex Connect App for Remote Viewing.....10 Camera Setup ..................14 Connecting Cameras to the NVR ............14 5.1.1 Direct Connection using Ethernet Cables (Recommended) .............14...
  • Page 6 Table of contents Date & Time Setup ................60 Storage Management ................62 14.1 Configuring the Recording Schedule ..........62 14.2 Configuring the Snapshot Schedule ..........63 14.3 Formatting Camera Storage............65 14.4 Replacing the Hard Disk Drive (HDD) ..........66 14.4.1 Removing the Hard Disk Drive..........66 14.4.2 Installing a New Hard Disk Drive.........69 14.5 Overwriting and Formatting Your Hard Disk Drive.......74...
  • Page 7: Important Safeguards

    Important Safeguards Please read the following safety instructions carefully to avoid injury and prevent damage to the device and connected equipment. DANGER This product contains a coin/button cell battery. If ingested, it can cause severe internal burns within 2 hours and may lead to death.
  • Page 8: What's Included

    What’s Included Your NVR package includes the following accessories: 4K Wired NVR Ethernet Cable USB Mouse HDMI Cable Power Adapter #; r. 1.0/61420/61420; en-US...
  • Page 9: Recorder Overview

    6. LAN Network Connection: Connect to your router using the included Ethernet cable for network access. 7. PoE Camera Connection: Connect Lorex IP cameras directly to the NVR using an Ethernet extension cable. To view a list of compatible cameras, go to lorex.com/compatibility...
  • Page 10: Nvr Setup

    Learn how to connect your cameras, power up the NVR, and bring your system online, whether you are using a monitor or the Lorex Connect app. This guide will walk you through both meth- ods, show you how to navigate using the mouse, and help you complete the initial setup with the Lorex Setup Wizard.
  • Page 11: Running The Lorex Setup Wizard

    Scroll over the volume control to increase or decrease system volume. 3.3. Scroll while in zoom mode to zoom in or out. 4.1.2 Running the Lorex Setup Wizard Once your NVR is powered on, follow these preliminary steps to set up your new password and recovery questions:...
  • Page 12 NVR Setup 1. Modify Password: Enter a new password for the NVR system, then confirm it. Click Apply to save. NOTE The password you set for the NVR will be automatically applied to all connected cameras. 2. Password Recovery Settings: Set up security questions to recover your password if needed. For each of the three security questions, click the dropdown, select a question, and enter your answer.
  • Page 13 NVR Setup Follow these steps to complete the Lorex Setup Wizard: 1. Welcome to the Lorex Setup Wizard: Click Next to start. 2. Select a Language: Use the arrows to choose your language (English, French, or Spanish). Click Next. #; r. 1.0/61420/61420; en-US...
  • Page 14 NVR Setup 3. Select a Region: Click the arrows to select your region, then click Next. 4. Set the Date and Time Zone: Choose the correct date and time for your region, then select the preferred date and time formats. Click Next. NOTE Accurate date and time settings are critical for ensuring correct recording timestamps, especially if the foot- age is needed for legal purposes.
  • Page 15 QR code displayed on the screen • After successfully adding the device, click Next to complete the setup. For more detailed instructions on connecting to the Lorex Connect App, refer to 4.3 Con- necting to the Lorex Connect App for Remote Viewing, page 10:...
  • Page 16: Connecting The Nvr Using The App (Without Monitor)

    5. Complete Setup from the App: Download the Lorex Connect App on your mobile device and add your device to finish setting up the NVR, see 4.3 Connecting to the Lorex Connect App for Remote Viewing, page 10 for full details.
  • Page 17 NVR Setup 2. Sign up a new Lorex Connect account or log in. 3. Tap the [+] icon to add a new device. #; r. 1.0/61420/61420; en-US...
  • Page 18 NVR Setup 4. Tap “Scan QR Code” to scan the Device ID on the NVR, or “Online Devices” to search your network. 5. Set a password for your NVR. #; r. 1.0/61420/61420; en-US...
  • Page 19 6. Set up security questions for your device—recommended to help recover your password if forgotten. 7. Give your NVR a name. For complete instructions on using the app, visit the N831 product support page, where you'll find detailed articles on the Lorex Connect App. #; r. 1.0/61420/61420; en-US...
  • Page 20: Camera Setup

    Camera Setup This chapter covers everything you need to know about connecting and configuring your cam- eras with the NVR. Whether you are using a direct connection through the NVR’s PoE ports or setting up advanced network configurations, these steps will guide you through the process. You will learn how to manually add or modify cameras, optimize camera placement for the best per- formance, and configure live view and image settings for clear and reliable monitoring.
  • Page 21 If your switch does not support PoE, or if you are connecting cameras to a router, a separate power adapter is required for each camera. 1. Connect each camera to a compatible power adapter (You can purchase these adapters at lorex.com by searching for model numbers ACCPWR12V2A, ACCPWR12V2AH4B, or ACCPWR12V1).
  • Page 22: Adding Cameras To The Nvr

    Camera Setup 3. Add the cameras to the NVR, refer to 5.2 Adding Cameras to the NVR, page 16. 5.2 Adding Cameras to the NVR The IP Channels settings let you manage the connection and configuration of your network cameras. This includes adding, editing, or deleting cameras, as well as troubleshooting connec- tion issues.
  • Page 23: Camera Installation

    This section provides general tips and instructions for connecting cameras to the NVR. For de- tailed installation steps, refer to your camera’s Quick Start Guide or search your camera model help.lorex.com. 5.3.1 Camera Placement Tips To ensure optimal camera performance, follow these guidelines:...
  • Page 24: Installing The Cameras

    1. Mount the cameras to a sturdy surface using the provided hardware. Refer to the Quick Start Guide for specific instructions. For the most up-to-date documentation: • Visit help.lorex.com. • Search for your camera model number. • Go to the camera's support page. • Navigate to Downloads and open the Quick Start Guide.
  • Page 25: Configuring Live View Settings

    Camera Setup 2. Adjust the camera's angle to cover the desired area. Depending on the mounting surface (wall or ceiling), adjust accordingly for the best view. Wall Mount Ceiling Mount 5.4 Configuring Live View Settings The Live View Settings allows you to customize how each camera's live feed is displayed, in- cluding privacy settings, channel names, and on-screen information.
  • Page 26: Configuring Image Settings

    If flickering persists, adjust the camera angle to minimize di- rect light exposure. 9. Lorex Logo: Enable or disable displaying the Lorex logo on the live view. 10. Apply Changes: Click Apply to save your changes.
  • Page 27 Camera Setup Configuring Image Settings To make changes, click the setup icon to open the Live Setup Panel. 1. Channel: Lists all connected camera channels. 2. Setup: Click the setup icon next to each channel to open the Live Setup Panel — refer to instructions below.
  • Page 28 Camera Setup Live Setup Panel Click the setup icon next to each channel to open the Live Setup Panel. Adjust settings while viewing the live feed on the right, allowing you to confirm changes in real-time. This method lets you see the immediate effects of your adjustments. 1.
  • Page 29: Taking Snapshots

    Camera Setup 19. Revert to Default: Click Default to restore the original settings. 5.6 Taking Snapshots The Snapshot feature allows you to take high-resolution images at specific intervals or in re- sponse to triggers like motion detection or alarms. These settings help you configure snapshots for each camera channel.
  • Page 30 Camera Setup Configuring Privacy Masking The Privacy Masking setup panel is displayed on the left, with the camera live view on the right. Adjust settings in real-time to immediately see the effects of your changes. 1. Channel: Select the camera channel you want to configure. 2.
  • Page 31: Live View

    Live View The Live View feature gives you real-time access to what’s happening on all your connected cameras. You can watch multiple camera feeds at once, making it easy to keep an eye on every- thing. You can choose a specific camera to see it in full-screen, change camera settings, and use features like zoom, take snapshots, start recording manually, and even turn on a warning light or siren if needed.
  • Page 32: Using The Navigation Bar

    Live View Move Toolbar: Drag the toolbar anywhere on the screen for convenient access. Start/Stop Recording: Begin or stop manual recording for the selected channel. Take Snapshot: Capture a snapshot of the current video. Instant Playback: Review the most recent recording. Zoom: Use the mouse scroll wheel to zoom in or out.
  • Page 33: Navigating The Main Menu

    Live View Start Menu: 1.1. Admin: Switch between user accounts. 1.2. Logout: Log out of the current user account. 1.3. Shutdown: Choose to shut down or reboot the system. Layout 4: View four cameras simultaneously. Layout 9: View nine cameras simultaneously. Sequence: Automatically rotate between camera views every 5 seconds.
  • Page 34 Live View • Configuration: Configure camera and NVR system settings, refer to 15 Configuration, page 76. #; r. 1.0/61420/61420; en-US...
  • Page 35: Motion Detection Setup

    Motion Detection Setup The Event Settings allow you to customize how your NVR system detects and responds to mo- tion in the camera's view. You can configure motion detection zones, sensitivity levels, and how the system should react when motion is detected, such as sounding alarms, sending notifications, or activating lights.
  • Page 36: Creating A Motion Detection Schedule

    Motion Detection Setup 7.2 Creating a Motion Detection Schedule The Detection Schedule allows you to specify when motion detection should be active, ensuring that the system only monitors for movement during relevant times. How to Access Motion Detection Schedule 1. Right-click on the live view screen to access the Main Menu. 2.
  • Page 37: Setting Motion Detection Actions

    Motion Detection Setup 4.2. Start Time: Enter the start time for motion detection. 4.3. End Time: Enter the end time for motion detection. 4.4. Repeat: Select the days for the schedule to repeat by clicking the dropdown and checking the weekday boxes. 4.5.
  • Page 38 Motion Detection Setup 4.2. Email: Enable or disable email notifications for motion detection events. • Email Settings: Click the email settings icon to configure . Enter your email in the Receiver line, select the time interval from the dropdown, and click Apply. For detailed instructions on configuring your email, refer to 15.3.4 Configuring Email Alerts, page 83.
  • Page 39 Motion Detection Setup 5.2. Siren: Enable or disable the automatic siren sound when motion is detected. For de- tailed settings configuration, click the siren settings icon • Channel: Select the camera channel to configure. • Siren Type: Choose the siren type. •...
  • Page 40 Motion Detection Setup 6.1. Channel Recording: Enable or disable channel recording when motion is detected. Click the channel settings icon to select which cameras will record. 6.2. Post Recording: Set how long the camera will continue recording after motion is detected.
  • Page 41: Active Deterrence Setup

    These deterrent actions help to ward off intruders and enhance your security system’s ability to respond quickly and effectively to potential threats. This feature is available on select Lorex cameras. For a list of compatible products, please visit lorex.com/compatibility.
  • Page 42: Configuring The Siren

    Active Deterrence Setup List View 4.1. ID: Numbered list of schedules. 4.2. Start Time: Enter the start time for the white light (deterrence light). 4.3. End Time: Enter the end time for the white light (deterrence light). 4.4. Repeat: Select the days for the schedule to repeat by clicking the dropdown and checking the weekday boxes.
  • Page 43 Active Deterrence Setup Configuring the Siren 1. Channel: Select the camera channel to configure. 2. Siren Type: Choose the type of siren sound. 3. Siren Volume: Adjust the volume level using the slider (0-10). 4. Siren Duration: Enter how long the siren should sound after being triggered. 5.
  • Page 44: Configuring Voice Prompts

    Active Deterrence Setup 6.5. Operation: • Enable/Disable: Click to enable or disable the schedule. • Delete: Click the Delete icon to remove it. 6.6. Add: Click the Add icon to create additional schedules (up to 8). 6.7. Delete All: Click the Delete All icon to remove all schedules from the list. 7.
  • Page 45 Active Deterrence Setup Importing Custom Voice Prompts You can import personalized voice alarms or messages using external files or text-to-speech functionality. 1. Sound Source: Select Local for the NVR's audio output or Channel for the camera's audio output. 2. Local Sound Volume: Adjust the volume level using the slider (0-100). 3.
  • Page 46: Recording Settings

    Recording Settings The Recording Settings allow you to control how video and sound are recorded for each cam- era. You can adjust things like video quality, the amount of storage used, and whether or not sound is recorded. There are two types of recordings: Mainstream (for high-quality footage) and Substream (for lower-quality footage that saves storage).
  • Page 47: Configuring The Substream Settings

    8. Audio: Enable or disable audio recording. CAUTION Audio recording without consent may be illegal in certain jurisdictions. Lorex Corporation assumes no li- ability for misuse. 9. Apply Changes: Click Apply to save your changes. 9.3 Configuring the Substream Settings The Substream settings configure a secondary, lower-quality recording stream, useful for re- mote viewing or situations with limited bandwidth.
  • Page 48: Configuring Audio Settings

    8. Audio: Enable or disable audio recording. CAUTION Audio recording without consent may be illegal in certain jurisdictions. Lorex Corporation assumes no li- ability for misuse. 9. Apply Changes: Click Apply to save your changes. 9.4 Configuring Audio Settings The Audio Settings allow you to configure audio parameters for each camera channel, ensuring that sound is recorded and played back at optimal levels.
  • Page 49 Recording Settings 2. Select Configuration. 3. Go to the Channel tab at the top. 4. Choose Recording Settings from the left-hand menu. 5. Go to the Audio Settings tab at the top. Configuring the Audio Settings 1. Channel: Lists all the connected camera channels. 2.
  • Page 50: Playback

    Playback The Playback feature lets you easily watch and manage video footage that’s already been re- corded. It shows a visual timeline so you can quickly find and review specific moments by se- lecting the date and time. You can use simple controls like play, pause, fast forward, rewind, and even slow motion to closely examine what happened.
  • Page 51 • Use the play head to navigate and choose specific frames. • Click Save Video Clip and choose between Lorex File or MP4 formats. If selecting Lor- ex File, use Lorex Player 11 on your USB to view the clip.
  • Page 52: Searching & Backing Up Recordings

    Playback 8.5. Fast Forward: Quickly move forward through the timeline. 9. Filter: Filter recordings by continuous, motion, or smart motion detection. 10.2 Searching & Backing Up Recordings The Smart Search is a powerful tool for quickly locating specific events in recorded video foot- age by applying filters such as date, time, detection type (e.g., motion, person, vehicle), and cam- era channel.
  • Page 53: Searching & Backing Up Snapshots

    • Insert a USB hard disk drive into the NVR. • Click the Backup icon to save the selected videos. • Choose between Lorex File or MP4 formats. If selecting Lorex File, use Lorex Player 11 on your USB to view the clip. 10.3 Searching & Backing Up Snapshots The Smart Search for Snapshots feature allows you to quickly locate still images captured from your recorded video footage by applying filters like date, detection type, and camera channels.
  • Page 54 Playback Searching for Snapshots 1. Date & Time: Enter start and end dates and times for the search. 2. Detection Type: Select from continuous, manual, or motion detection. 3. Channel: Checkmark the channels you want to include in the search. 4.
  • Page 55 Playback 2. Backing Up: • Insert a USB hard disk drive into the NVR. • Click the Backup icon to save the selected snapshots. • Choose or create a folder on your USB hard disk drive to save the snapshots, then click Save.
  • Page 56: User Management

    User Management The Multi-User settings let you create and manage different user accounts on your NVR system. You can control who has access and what each user is allowed to do, ensuring everyone only has the permissions they need. How to Access Multi-User Settings 1.
  • Page 57 User Management Configuring Admin Account Settings Edit: Click next to the admin to modify admin account settings. 2. Password: Enter and confirm a new admin password. 3. Camera Password: Check the box to use the admin password for all connected cameras. 4.
  • Page 58 User Management 2. Enable Switch: Toggle the switch to enable or disable the user account. • Enabled users have access to the system based on their permission levels. • Disabled users will not be able to log into the system. 3.
  • Page 59 User Management Setting User Permissions Permission: Click next to the user to edit their access permissions. 2. User Name: Displays the name of the user being edited. 3. Select Permissions: Check the boxes for the specific settings the user can access. 4.
  • Page 60 User Management 6. Playback: Enable this to grant the user playback access. Select the camera channels the user can play back. 7. Apply Changes: Click Save, then Apply to save the changes. 8. All/Clear: Click All to select all permissions or Clear to deselect all permissions. Setting Default Login User 1.
  • Page 61: Password Recovery

    If you have forgotten your NVR password, this chapter will help you recover it. There are two ways to reset your password: by answering security questions you set up during the initial setup (refer to 4.1.2 Running the Lorex Setup Wizard, page 5) or by using the Lorex Connect App on your phone.
  • Page 62: Account Verification Using Lorex Connect App

    6. Incorrect Answers: If the first question is wrong, the system will prompt the next security questions. • If you fail all questions and the NVR is connected to the Lorex Connect App, follow the steps in the next section 12.2 Account Verification Using Lorex Connect App, page 56.
  • Page 63 3. Select App Verification: Change the password reset option to Account Verification Using Lorex Connect App. 4. Use the Lorex Connect App: 4.1. Open the Lorex Connect App on your phone. 4.2. Tap the more options icon [•••] next to your NVR. #; r. 1.0/61420/61420; en-US...
  • Page 64 Password Recovery 4.3. Go to Recorder Settings > Help > Reset Device Password. #; r. 1.0/61420/61420; en-US...
  • Page 65 Password Recovery 4.4. Enter your Lorex Connect app account password and tap Okay. 5. Enter New Password: On the NVR, enter and confirm your New Password. 6. Apply Changes: Click Apply to save the new password. This password will apply to the system and all connected cameras.
  • Page 66: Date & Time Setup

    Date & Time Setup Keeping your NVR's Date and Time accurate is essential for ensuring your recordings have the correct timestamps, which can be important if the footage is needed for legal purposes. This sec- tion will guide you through how to set and adjust the date and time on your NVR. How to Access Date &...
  • Page 67 Date & Time Setup Configuring Daylight Savings Time (DST) If your area observes Daylight Savings Time, you can set your NVR to automatically adjust the time during the change. 1. Enable DST: Click to enable or disable Daylight Savings Time configuration. 2.
  • Page 68: Storage Management

    Storage Management The Storage settings in your NVR allow you to control how your system saves video recordings and snapshots. You can create custom schedules for when your cameras should record or take snapshots, and you can also manage how your system uses its hard disk drive space to ensure you never run out of storage.
  • Page 69: Configuring The Snapshot Schedule

    Storage Management Example: To set continuous recording from 8 AM to 6 PM, click on the corresponding green boxes from 8 to 18 for each day needed. Repeat the process for motion detection by switch- ing to yellow and selecting the desired times. List View 2.1.
  • Page 70 Storage Management Configuring the Snapshot Schedule 1. Channel: Select the camera channel for which you want to create a snapshot schedule. 2. View Selection: Choose between Table View and List View to set the snapshot schedule. Table View The grid format displays days of the week on the left and hours of the day on top, with each box representing one hour.
  • Page 71: Formatting Camera Storage

    Storage Management 2.4. End Time: Enter the end time. 2.5. Repeat: Click the dropdown, then checkmark the days or select All. 2.6. Operation: • Enable/Disable: Click to enable or disable the schedule. • Delete: Click the Delete icon to remove it. 2.7.
  • Page 72: Replacing The Hard Disk Drive (Hdd)

    Storage Management 14.4 Replacing the Hard Disk Drive (HDD) Your NVR comes with a pre-installed 3.5" SATA hard disk drive (HDD). If necessary, you can replace the current HDD with a new one, supporting up to a maximum of . Follow the instruc- tions below carefully to ensure safe removal and installation of the hard disk drive.
  • Page 73 Storage Management 3. Access the hard disk drive: • Hold the hard disk drive in place with one hand. • Carefully flip the NVR over to expose the bottom panel while keeping a firm hold on the HDD. #; r. 1.0/61420/61420; en-US...
  • Page 74 Storage Management 4. Unscrew the hard disk drive: • While holding the HDD steady, use a Philips head screwdriver to remove the four screws securing the drive to the NVR chassis. #; r. 1.0/61420/61420; en-US...
  • Page 75: Installing A New Hard Disk Drive

    Storage Management 5. Remove the hard disk drive: • Once the screws are removed, gently flip the NVR back onto its original position while still holding the hard disk drive with the other hand. • Carefully slide the hard disk drive out from its position. After following these steps, the hard disk drive will be safely removed from the NVR.
  • Page 76 Storage Management 2. Position the new hard disk drive: • Gently slide the new hard disk drive into the designated slot in the NVR, making sure the ports align properly. #; r. 1.0/61420/61420; en-US...
  • Page 77 Storage Management #; r. 1.0/61420/61420; en-US...
  • Page 78 Storage Management 3. Secure the new hard disk drive: • While holding the drive in place, carefully flip the NVR over. #; r. 1.0/61420/61420; en-US...
  • Page 79 Storage Management • Secure the hard disk drive by inserting the four screws into the bottom panel using a Phi- lips head screwdriver. 4. Close the NVR case: • Flip the NVR back to its original position and reattach the upper cover. •...
  • Page 80: Overwriting And Formatting Your Hard Disk Drive

    Storage Management 5. Reconnect and power on: • Plug the power adapter and all other cables back into the NVR. • Power on the system to complete the installation. 6. Format the new hard disk drive: • After installation, the drive needs to be formatted before use. Refer to the next section 14.5 Overwriting and Formatting Your Hard Disk Drive, page 74 for detailed steps on how to format the new hard disk drive.
  • Page 81 Storage Management Overwriting and Formatting Your Hard Disk Drive When your hard disk drive fills up, overwriting allows the system to automatically replace older recordings with new footage, so you never miss an important event. NOTE Overwriting will erase everything, so make sure to back up any important footage first. For instructions on back- ing up your recordings, refer to 10.2 Searching &...
  • Page 82: Configuration

    Configuration The Configuration menu is where you can control all the important settings for your NVR sys- tem. From this menu, you can adjust camera settings, manage storage, set up alerts, customize motion detection, and configure your network. It is designed to help you fine-tune your system so it works exactly how you need it to, keeping everything running smoothly and securely.
  • Page 83 Configuration How to Access Warning Settings 1. Right-click on the live view screen to access the Main Menu. 2. Select Configuration. 3. Go to the Alerts tab at the top. 4. Choose Warning from the left-hand menu. Configuring System Warning Alerts 1.
  • Page 84: Network Settings

    Configuration 15.3 Network Settings The Network settings help you set up and manage your NVR’s network connection, ensuring your system stays connected and operates smoothly. 15.3.1 Configuring General Network Settings The General Network settings allow you to set up important network details like your NVR’s IP address, gateway, and DNS servers.
  • Page 85: Ddns Setup

    NOTE The easiest way to access your recorder is through the Lorex Connect App, which allows remote access without needing port forwarding or DDNS. For instructions on connecting via the app, refer to 4.3 Connecting to the Lor- ex Connect App for Remote Viewing, page 10.
  • Page 86 Configuration 2. Select Create Your Account. 3. Enter your basic information and click Create my account. #; r. 1.0/61420/61420; en-US...
  • Page 87 Configuration 15.3.3.3 Step 3: Activate Your Warranty 1. In your Lorex account, go to the Warranty tab. 2. Click Activate Warranty. 3. Enter your product information. 4. Click Save Warranty. Your warranty information will now be listed under Existing Warranties.
  • Page 88 15.3.3.5 Step 5: Enable DDNS on Your NVR Now, you will need to enter the DDNS information into your NVR’s settings. You can find the required details in your Lorex account or the confirmation email you received when signing up for DDNS.
  • Page 89: Configuring Email Alerts

    5. Go to the Email tab at the top. Configuring Email Alerts 1. Email: By default, the system uses the LOREX email service to send alerts. If this default is selected, most options are pre-configured and not editable, except for Receiver 1-3 and In- terval.
  • Page 90 Configuration 5. User Name: Enter the username for the email account that will send the alerts. 6. Password: Enter the password for the email account. 7. Sender’s Name: Enter the name that will appear as the sender of the email alerts. 8.
  • Page 91: System Settings

    Configuration List View 1. ID: Numbered list of schedules. 2. Start Time: Enter the start time for email notifications. 3. End Time: Enter the end time for email notifications. 4. Repeat: Select the days for the schedule to repeat by clicking the dropdown and checking the weekday boxes.
  • Page 92: Configuring Display Settings

    Configuration Configuring General System Settings 1. Device Name: Edit the device name. This is how your NVR will be identified on the network. 2. Language: Select the language for the recorder’s settings from English, French, or Spanish. 3. Video Format: Choose between PAL and NTSC, depending on your region's standard for video playback.
  • Page 93: Performing Recorder Maintenance

    Configuration Configuring Display Settings 1. Video Output: The only available option is Live Output, which displays the live feed from your cameras. 2. Sequence Mode: Choose how camera feeds are displayed in sequence: • Layout 1: Displays one camera channel at a time. •...
  • Page 94 Configuration How to Access System Logs 1. Right-click on the live view screen to access the Main Menu. 2. Select Configuration. 3. Go to the System tab at the top. 4. Choose Maintenance from the left-hand menu. 5. Go to the Log tab at the top. Searching &...
  • Page 95 Configuration 4.6. Playback: If this column displays Yes, you can double-click the log entry. This will open a Log Details window, where you can click Play to watch the recorded event from that camera. 5. Backup Logs: Click Backup to save the log information to an external USB drive. Ensure a USB drive is inserted into the NVR before attempting to back up the logs.
  • Page 96 Configuration Restoring Default Options 1. Restore Defaults: • Resets all settings to their factory defaults except for the network settings and the admin password. • After selecting this option, you will be asked to enter your password to confirm the reset. 2.
  • Page 97 6.3 Using the Navigation Bar, page 26. Manual Upgrade Options 1. Download Firmware: Download the latest firmware version from Lorex Technical Support and use a USB drive to install it on your NVR. 2. Select File: • Click Select File to browse and select the new firmware version from your connected USB drive.
  • Page 98 Configuration Saving and Loading NVR Settings 1. Save Settings: • Insert a USB flash drive into the NVR. • Click Save Settings to export a file containing all your customized NVR settings. 2. Load Settings: • Insert a USB flash drive into the NVR. •...
  • Page 99: Managing Ip Camera Settings

    The Upgrade settings allow you to update the firmware for your connected cameras, ensuring they operate with the latest features and security improvements. • If you need to update the camera's firmware, contact Lorex Technical Support to download the latest version.
  • Page 100 Configuration Camera Firmware Upgrade Options 1. Choose Channels: Check the boxes next to the cameras you want to upgrade. 2. Select Firmware File: Click Select File to browse your USB flash drive and find the new firmware file. Once selected, click OK. 3.
  • Page 101 Configuration Resetting the Camera to Factory Default Settings 1. Select Channels: Check the box next to the camera channels you want to restore to their de- fault settings. 2. Load Default: Click Load Default to reset the selected cameras. You will need to log in and enter your password to confirm this action.
  • Page 102 Configuration 2. Reboot Camera: Click Reboot Camera to restart the selected cameras. You will need to log in and enter your password to confirm the reboot. Reboot Camera Information 1. Channel: Displays the list of connected camera channels. 2. IP Address: Displays the IP addresses of each connected camera. 3.
  • Page 103: Viewing System Information

    Configuration 15.5 Viewing System Information The Information menu provides detailed technical information about your NVR, including de- vice specifics, channel information, recording details, and network status. 15.5.1 Device Information The Device Info provides key details about your NVR, including its model, software version, and network settings.
  • Page 104: Channel Information

    Configuration 13. Serial Number: Displays the serial number of the recorder, which is useful for support and warranty purposes. 15.5.2 Channel Information The Channel Information provides detailed status and stream information for each connected camera channel. How to Access Channel Information 1.
  • Page 105: Network Status

    Configuration 2. From the Main Menu: 2.1. Right-click on the live view screen to access the Main Menu. 2.2. Select Configuration. 2.3. Go to the System tab at the top. 2.4. Choose Information from the left-hand menu. 2.5. Go to the Record Info tab at the top. Recording Information 1.
  • Page 106 Configuration Network Status 1. WAN (Wide Area Network) 1.1. DHCP: Indicates whether DHCP is enabled or disabled. 1.2. IP Address: Displays the WAN IP address assigned to the NVR. 1.3. Subnet Mask: Shows the subnet mask used for network segmentation. 1.4.
  • Page 107: Troubleshooting Guide

    • Ensure that the NTSC/PAL system settings are consistent on both ends. If you cannot log in to the Lorex Cloud Client: Cannot Log in to the Lorex Cloud Client • Verify that the network configuration is correct. •...
  • Page 108 Troubleshooting Guide Deleting Specific Video Records If you want to delete specific video records: • For security reasons, individual video records can- not be deleted. To remove footage, you must for- mat the entire hard disk drive. If you are concerned about heat dissipation: Device Overheating •...
  • Page 109: Technical Specifications

    Technical Specifications The Technical Specifications outlines your NVR system's key performance and hardware details. 17.1 General Video Transmission Technology Channels 8 Channels 17.2 Inputs & Outputs Video Input 8 × PoE (Power Over Ethernet) Video Outputs • 1 × HDMI •...
  • Page 110: Storage & Backup

    Panic Button Yes, accessible from Live View Smart Search 17.8 Connectivity Mobile Viewing Android, iOS PC/Mac Remote Viewing Yes, via Lorex Cloud™ client Event Notifications Video Loss, Beep, Email, Push Notifications to Mo- bile App Email Notifications Text, Snapshot Network Interface...
  • Page 111 Image quality and resolution is dependent on the type of camera connected to the NVR, as well as TV/monitor resolution. Lorex products are designed for consumer and business use only and not for US federal govern- ments, federally-funded projects or contractors subject to NDAA.
  • Page 112: Notices

    Notices This product has been certified and found to comply with the limits regulated by FCC, EMC, and LVD. Therefore, it is designated to provide reasonable protection against interference and will not cause interference with other appliance usage. However, it is imperative that the user follows the guidelines in this manual to avoid improper usage, which may result in damage to the product, electrical shock and fire hazard injury.
  • Page 114 Legal disclaimer As our product is subject to continuous improvement, Lorex Corporation & subsidiaries reserve the right to modify product design, specifications & prices without notice and without incurring any obligation.E&OE.

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