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VA249HG Series
LCD Monitor
User Guide

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Summary of Contents for Asus VA249HG Series

  • Page 1 VA249HG Series LCD Monitor User Guide...
  • Page 2: Table Of Contents

    Product warranty or service will not be extended if: (1) the product is repaired, modified or altered, unless such repair, modification of alteration is authorized in writing by ASUS; or (2) the serial number of the product is defaced or missing.
  • Page 3: Tco Certified

    TCO certified A third-party certification according to ISO 14024 Toward sustainable IT products Say hello to a more sustainable product IT products are associated with a wide range of sustainability risks throughout their life cycle. Human rights violations are common in the factories.
  • Page 4: Notices

    Notices NOTE: This monitor is ENERGY STAR certified. This product qualifies for ENERGY STAR in the factory default setting which can be restored by “Factory Reset” function in the OSD menu. Changing the factory default settings or enabling other features may increase power consumption that could exceed the ENERGY STAR specified limits. Federal Communications Commission Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: • This device may not cause harmful interference, and • This device must accept any interference received including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. Canadian Department of Communications Statement This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.
  • Page 5: Declaration Of Conformity

    ASUS CONTACT INFORMATION ASUSTeK Computer Inc. ASUS Computer International (America) ASUS Computer GmbH (Germany and Austria) Address 1F, No. 15, Address 48720 Kato Rd, Fremont, Address Harkortstr. 21-23 Lide Rd., Beitou Dist., CA 94538, USA...
  • Page 6: Safety Information

    Safety information • Before setting up the monitor, carefully read all the documentation that came with the package. • To prevent fire or shock hazard, never expose the monitor to rain or moisture. • Never try to open the monitor cabinet. The dangerous high voltages inside the monitor may result in serious physical injury. • If the power supply is broken, do not try to fix it by yourself. Contact a qualified service technician or your retailer. • Before using the product, make sure all cables are correctly connected and the power cables are not damaged. If you detect any damage, contact your dealer immediately. • Slots and openings on the back or top of the cabinet are provided for ventilation. Do not block these slots. Never place this product near or over a radiator or heat source unless proper ventilation is provided. • The monitor should be operated only from the type of power source indicated on the label. If you are not sure of the type of power supply to your home, consult your dealer or local power company. • Use the appropriate power plug which complies with your local power standard. • Do not overload power strips and extension cords. Overloading can result in fire or electric shock. • Avoid dust, humidity, and temperature extremes. Do not place the monitor in any area where it may become wet. Place the monitor on a stable surface. • Unplug the unit during a lightning storm or if it will not be used for a long period of time. This will protect the monitor from damage due to power surges. •...
  • Page 7 WARNING Usage of other than specified head- or earphones can result in hearing loss due to excessive sound pressures. Please confirm the distribution system in building installation shall provide the circuit breaker rated 120/240V, 20A (maximum). If provided with a 3-pin attachment plug on the power cord, plug the cord into a grounded (earthed) 3-pin outlet. Do not disable the power cord grounding pin, for example, by attaching a 2-pin adapter. The grounding pin is an important safety feature. To avoid electrical shock, always use the power cord and plug with a properly grounded power outlet. Stability Hazard. The product may fall, causing serious personal injury or death. To prevent injury, this product must be securely attached to the floor/wall in accordance with the installation instructions. A product may fall, causing serious personal injury or death. Many injuries, particularly to children, can be avoided by taking simple precautions such ALWAYS use cabinets or stands or installation methods recommended by the manufacturer of the product set. ALWAYS use furniture that can safely support the product. ALWAYS ensure the product is not overhanging the edge of the supporting furniture. ALWAYS educate children about the dangers of climbing on furniture to reach the product or its controls. ALWAYS route cords and cables connected to your product so they cannot be tripped over, pulled or grabbed. NEVER place a product in an unstable location. NEVER place the product on tall furniture (for example, cupboards or bookcases) without anchoring both the furniture and the product to a suitable support. NEVER place the product on cloth or other materials that may be located between the product and supporting furniture. NEVER place items that might tempt children to climb, such as toys and remote controls, on the top of the product or furniture on which the product is placed.
  • Page 8 If the existing product is going to be retained and relocated, the same considerations as above should be applied. Excessive sound pressure from earphones and headphones can cause hearing loss. Adjustment of the equalizer to maximum increases the earphones and headphones output voltage and therefore the sound pressure level. Restriction on Hazardous Substances statement (India) This product complies with the “India E-Waste (Management) Rules, 2016” and prohibits use of Lead, Mercury, Hexavalent Chromium, polybrominated biphenyls(PBBs) and polybrominated diphenyl ethers(PBDEs) in concentration exceeding 0.1% by weight in homogenous materials and 0.01% by weight in homogenous materials for cadmium, except of exemptions listed in Schedule 2 of the Rule. viii...
  • Page 9: Care & Cleaning

    Care & Cleaning • Before you lift or reposition your monitor, it is better to disconnect the cables and power cord. Follow the correct lifting techniques when positioning the monitor. When lifting or carrying the monitor, grasp the edges of the monitor. Do not lift the display by the stand or the cord. • Cleaning. Turn your monitor off and unplug the power cord. Clean the monitor surface with a lint-free, non-abrasive cloth. Stubborn stains may be removed with a cloth dampened with mild cleaner. • Avoid using a cleaner containing alcohol or acetone. Use a cleaner intended for use with the LCD. Never spray cleaner directly on the screen, as it may drip inside the monitor and cause an electric shock. The following symptoms are normal with the monitor: • The screen may flicker during the initial use due to the nature of the fluorescent light. Turn off the Power Switch and turn it on again to make sure that the flicker disappears. • You may find slightly uneven brightness on the screen depending on the desktop pattern you use. • When the same image is displayed for hours, an afterimage of the previous screen may remain after switching the image. The screen will recover slowly or you can turn off the Power Switch for hours. • When the screen becomes black or flashes, or cannot work anymore, contact your dealer or service center to fix it. Do not repair the screen by yourself! Conventions used in this guide WARNING: Information to prevent injury to yourself when trying to complete a task.
  • Page 10: Where To Find More Information

    Where to find more information Refer to the following sources for additional information and for product and software updates. ASUS websites The ASUS websites worldwide provide updated information on ASUS hardware and software products. Refer to http://www.asus.com Optional documentation Your product package may include optional documentation that may have been added by your dealer. These documents are not part of the standard package. Protect your eyes with ASUS EYE CARE Monitors The latest ASUS monitors feature exclusive Blue Light Filter and Flicker free technologies to keep your eyes healthy in today’s digital world. Refer to https://www.asus.com/Microsite/display/eye_care_technology/ Takeback Services ASUS recycling and takeback programs come from our commitment to the highest standards for protecting our environment. We believe in providing solutions for our customers to be able to responsibly recycle our products, batteries and other components as well as the packaging materials. Please go to http://csr.asus.com/english/Takeback.htm for detail recycling information in different region. Product information for EU energy label...
  • Page 11: Welcome

    Welcome! ® Thank you for purchasing the ASUS LCD monitor! The latest widescreen LCD monitor from ASUS provides a crisper, broader, and brighter display, plus a host of features that enhance your viewing experience. With these features, you can enjoy the convenience and delightful visual experience that the monitor brings you! Package contents Check your package for the following items: LCD Monitor Monitor Stand Monitor Base Quick Start Guide Warranty Card Power Cord * HDMI Cable * Phone holder stickers • If any of the above items is damaged or missing, contact your retailer immediately. • * Also the Replaceable parts required by the TCO Certified. ASUS LCD Monitor VA249HG Series...
  • Page 12: Assembling The Monitor

    Assembling the monitor To assemble the monitor: Place the monitor face down on soft and smooth surface taking care to avoid scratching or damaging the screen.Attach/Slide the base column with the monitor until it clicks into position. Buckling the base with stand, then hold them with both hands and firmly insert the stand into the cover. Adjust the monitor to the angle that is most comfortable for you. Chapter 1: Product Introduction...
  • Page 13: Connect Cables

    Connect cables 1.4.1 Rear of the LCD monitor AC-IN Port HDMI Port VGA Port Line in Earphone - out Kensington Lock ASUS LCD Monitor VA249HG Series...
  • Page 14: Six Sides Figure

    1.4.2 Six sides figure VA249HG UNIT:mm [inch] 46.00 [1.81] 9.45 100.00 [0.37] 540.13 [3.94] [21.27] Chapter 1: Product Introduction...
  • Page 15: Monitor Introduction

    Monitor introduction 1.5.1 Using the Controls button Use the control button on the back of the monitor to adjust the image settings. Input Exit Power Energy Saving Power Indicator: • The color definition of the power indicator is as the below table. Status Description White Amber Standby mode Central button: • Press this button to enter the OSD menu. Left key: • Exit the OSD menu or return to the previous layer. Right key: • Power Off shortcut key. • Enter the option of the next layer. ASUS LCD Monitor VA249HG Series...
  • Page 16: Function Of Stand/Base

    Up key: • Input shortcut key. • Move the option upwards or increase the option value. Down key: • Energy Saving shortcut key. • Move the option downwards or decrease the option value. • Key Lock shortcut key. Press and hold it for 5 seconds to enable/ disable Keys Lock. • You can press 5-way key any direction to turn on the monitor. 1.5.2 Function of Stand/Base Cable management • You can organize the cables with the help of the cable management slot. Phone holder: • The size of the phone holder is 12.7 x 184.7 mm. Make sure your device fits into the groove. • You can paste the phone holder stickers on the inside of the front side of the groove to protect your device. Chapter 1: Product Introduction...
  • Page 17: Detaching The Arm/Stand (For Vesa Wall Mount)

    Detaching the arm/stand (for VESA wall mount) The detachable stand of this monitor is specially designed for VESA wall mount. To detach the arm/stand Disconnect power and signal cables. Carefully put the front of the monitor face down on a clean table coverd with a soft cloth to avoid damage. Press down on the release button of the cover with one stand, while holding the stand with the other hand, and pull it horizontally backwards. • We recommend that you cover the table surface with soft cloth to prevent damage to the monitor. *Vesa mount : 100 x 100mm *Screw size : M4 x 10mm ASUS LCD Monitor VA249HG Series...
  • Page 18: Adjusting The Monitor

    Adjusting the monitor • For optimal viewing, we recommend that you look at the full face of the monitor, then adjust the monitor to the angle that is most comfortable for you. • Hold the stand to prevent the monitor from falling when you change its angle. • You can adjust the monitor’s angle from +23˚ to -5˚. Chapter 2: Setup...
  • Page 19: Osd (On-Screen Display) Menu

    Theater Mode Game Mode ASUS DisplayWidget Center Color Night View Mode Reading Mode Image Darkroom Mode Input Volume 50 Enter Back/Exit Press the MENU button to activate the OSD menu. Press the  and  buttons to toggle between options in the Menu. As you move from one icon to another, the option name is highlighted. To select the highlighted item on the menu press the Central key. Press the  and  buttons to select the desired parameter. Press the Central key to enter the slide bar and then use the  or  buttons, according to the indicators on the menu, to make your changes. ASUS LCD Monitor VA249HG Series...
  • Page 20: Osd Function Introduction

    1920 x 1080 120 Hz Standard Mode HDMI Standard Mode Splendid sRGB Mode Scenery Mode Eye Care Theater Mode Game Mode ASUS DisplayWidget Center Color Night View Mode Reading Mode Image Darkroom Mode Input Volume 50 Enter Back/Exit • Standard Mode: This is the best choice for document editing with SPLENDID™ Video Intelligence Technology.
  • Page 21: Eye Care

    Enter Back/Exit • Blue Light Filter: In this function, you can adjust the blue light filter from 0 to max. 0: no changes;Max: The higher the level, the less blue light is scattered. When blue light filter is activated, the default settings of Standard Mode will be automatically imported. Besides maximum level, the brightness is user-configurable. Maximum is the optimized setting and Dynamic Dimming OFF. It is compliance with TUV low blue light certification*. The brightness function is not user configurable. • When the user adjusts blue light filter bar to maximum level. • *When color augmentation is in default value (50). • Rest Reminder: This function provides you a rest reminder according to how long you set for your working time. For example, a user sets 30 minutes working time and there will be a pop up reminder appeared on the upper left corner of the monitor for 5 seconds. Press any key to make this reminder OSD disappeared. • When this function is enable, the following functions are not available: GamePlus and QuickFit. • Color Augmentation: The adjusting range of color enhancement is from 0 to 100. • This function is not available in sRGB mode under Splendid. ASUS LCD Monitor VA249HG Series...
  • Page 22 Please refer to the following to alleviate eye strains: • Users should take some time away from the display if working for long hours. It is advised to take short breaks (at least 5 mins) after around 1 hour of continuous working at the computer. Taking short and frequent breaks is more effective than a single longer break. • To minimize eye strain and dryness in your eyes, users should rest the eye periodically by focusing on objects that are far away. • Eye exercises can help to reduces eye strain. Repeat these exercises often. If eye strain continues please consult a physician. Eye exercises: (1) Repeating look up and down (2) Slowly roll your eyes (3) Move your eyes diagonal. • High energy blue light may lead to eye strain and AMD (Age-Related Macular Degeneration). Blue light filter to reduce 70% (max.) harmful blue light to avoiding CVS (Computer Vision Syndrome). Chapter 3: General Instruction...
  • Page 23 120 Hz Standard Mode HDMI Brightness Splendid Contrast Saturation Eye Care Color Temp. Color Image Input Volume 50 Enter Back/Exit • Brightness: The adjusting range is from 0 to 100. • Contrast: The adjusting range is from 0 to 100. • Saturation: The adjusting range is from 0 to 100. • Color Temp.: Contains three preset color modes (Cool, Normal, Warm) and User Mode. • In the User Mode, colors of R (Red), G (Green), and B (Blue) are user- configurable; the adjusting range is from 0 ~ 100. ASUS LCD Monitor VA249HG Series...
  • Page 24 Image You can adjust the image Sharpness, Trace Free, Aspect Control, ASCR, Motion Sync, Adaptive-Sync, VGA Adjust from this main function. VA249HG Splendid Input Brightness 1920 x 1080 120 Hz HDMI Standard Mode Sharpness Splendid Trace Free Aspect Control Eye Care ASCR Motion Sync Color Adaptive-Sync VGA Adjust Image Input Volume 50 Enter Back/Exit • Sharpness: Adjusts the picture sharpness. The adjusting range is from 0 to 100. •...
  • Page 25 Dynamic Dimming Power Saving OSD Setup Language HDMI CEC Volume 50 Enter Back/Exit • Volume: Adjusts the output volume level. • GamePlus: The GamePlus Function provides a toolkit and creates a better gaming environment for users when playing different types of games. Particularly, Crosshair function is specially designed for new gamers or beginners interested in First Person Shooter (FPS) games. To active GamePlus: • Press GamePlus Button to enter the GamePlus main menu. • Activate Crosshair, Timer, FPS Counter or Display Alignment function. • Move the ) button up/down to select and press ) to confirm the function needed. Press t to go off, and exit. • Crosshair/Timer/FPS Counter is movable by pressing 5-way key. ASUS LCD Monitor VA249HG Series...
  • Page 26 GamePlus main menu GamePlus-Crosshair GamePlus-Timer GamePlus- FPS Counter • QuickFit: contains two patterns: (1) Paper size (2) Photo size. Paper size: Provides users to view their documents in real size on the screen. EXIT Chapter 3: General Instruction...
  • Page 27 Power Saving: Adjusts the “Normal Level” and “Deep Level” for the Power Saving function. • OSD Setup: Adjusts the OSD Timeout, DDC/CI, and Transparency of the OSD screen. • Language: Select OSD language. The selections are: English, French, German, Spanish, Italian, Dutch, Russian, Poland, Czech, Croacia, Hungary, Romania, Portugal, Turkey, Simplified Chinese, Traditional Chinese, Japanese, Korean, Persian, Thai, Indonesian, Ukraine, and Vietnamese. ASUS LCD Monitor VA249HG Series...
  • Page 28 • HDMI CEC: Enables or disables the HDMI CEC function. To activate this function, please enable this function of the monitor via HDMI port. Note: This function activates only when monitor’s auto source detection is off. Please take a look at the ASUS website to check which devices are compatible with this function. To enable monitor to turn on and off the hardware or vise versa, please set up your computer BIOS by the following. • BIOS set up instruction for ASUS NUC: • BIOS set up instruction for ASUS Mini PC: 3-10 Chapter 3: General Instruction...
  • Page 29 1920 x 1080 120 Hz Standard Mode HDMI Shortcut 1 Settings Shortcut 2 Shortcut Volume 50 Enter Back/Exit • Shortcut 1: User can select from “Blue Light Filter” “Splendid”, “Brightness”, “Contrast”, “Input”, “Color Temp.”, “Volume”, “QuickFit”, “GamePlus”, “Rest Reminder”, “Color Augmentation”,“Energy Saving” and set as shortcut key. The default setting is Input. • Shortcut 2: User can select from “Blue Light Filter” “Splendid”, “Brightness”, “Contrast”, “Input”, “Color Temp.”, “Volume”, “QuickFit”, “GamePlus”, “Rest Reminder”, “Color Augmentation”,“Energy Saving” and set as shortcut key. The default setting is Energy Saving. ASUS LCD Monitor VA249HG Series 3-11...
  • Page 30: Specifications

    Specifications Model VA249HG Panel Size 23.8”W (60.45cm) Max. Resolution 1920x1080@120Hz Brightness (Typ.) 300cd/m Contrast ratio (typical) 1500 : 1 Viewing Angle (CR>10) 178°(V) /178°(H) Display Colors 16.7M Response Time 1ms MPRT Earphone Output Sound from HDMI / VGA Input HDMI v1.4, VGA Voltage Rating 100~240V, 50/60Hz, 1.5A Power On 15W** Consumption(max) Power saving mode < 0.5W Power off mode < 0.3W under ERP Lot5 Colors Black Tilt -5° ~ +23° Kensington lock VESA Wall Mounting Yes (100mm x 100mm) Phys. Dimension with stand 540mm x 408mm x 191mm (WxHxD) Phys. Dimension without stand...
  • Page 31: Troubleshooting (Faq)

    No sound or sound is low • Make sure the audio cable is properly connected to the monitor. • Adjust the volume settings of both your monitor and computer. • Make sure the computer sound card driver is properly installed and activated. HDMI CEC is not responding If you encounter the following situations, please contact the equipment manufacturer. • Power on the monitor. the device which is connected HDMI to the monitor does not power on. • Power off the device which is connected HDMI to the monitor. The monitor does not power off. • The device which is connected HDMI to the monitor is at sleep mode. Power on the monitor but the device does not wake up. Please try another HDMI port of the device. • Wake up the device which is connected HDMI to the monitor. The monitor does not power on. Please try another HDMI port of the device. ASUS LCD Monitor VA249HG Series 3-13...
  • Page 32: Supported Timing List

    Supported Timing List Support Timing Timing Resolution HDMI 1.4 PC Timing 640x480-60Hz PC Timing 640x480-75Hz PC Timing 800x600-60Hz PC Timing 800x600-75Hz PC Timing 1024x768-60Hz PC Timing 1024x768-75Hz PC Timing 1280x960-60Hz PC Timing 1280x1024-60Hz PC Timing 1280x720-60Hz PC Timing 1600x900-60Hz PC Timing 1920x1080-60Hz Video Timing 640x480P-60Hz...

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