TABLE OF CONTENTS INSTALLING YOUR YEALINK T54W PHONE..................... GETTING TO KNOW YOUR YEALINK PHONE ..................QUICK REFERENCE GUIDE DEFINING SPECIFIC KEYS + FEATURES. SCREENS AND ICONS..........................MAIN SCREENS. MENU SCREEN ............................. PROGRAMMING MENUS + FEATURES. PLACING AND ANSWERING CALLS ......................
INSTALLING YOUR YEALINK T54W PHONE BACK OF THE PHONE KEY: INTERNET: Plug into this DC5V: If your network does not HEADSET: Plug your head- port to connect to your provide Power Over Ethernet set into this port. network. (P.O.E.), a separate power supply will accompany your phone.
GETTING TO KNOW YOUR YEALINK T54W SIP PHONE ITEM DESCRIPTION PHONE SCREEN Backlight display that enables you to view menus, features and information. POWER LED INDICATOR Indicates call status, message status and phone’s system status. LINE / FEATURE KEYS Access your phone lines and features.
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POWER LED INDICATOR The power LED indicator (above the display on the right hand side) provides call, message and the phone’s status. Solid The phone is initializing. Fast-flashing The phone is ringing. Slow-flashing There are new voicemail messages. Solid for .5 seconds and off for .3 seconds The phone entered power-saver mode.
SCREEN AND ICONS The user screens and icon indicators help you navigate and understand the information on the phone’s status. IDLE SCREEN The Idle screen is made up of the status bar, line and feature keys and softkeys. Name Description Status Bar Displays the phone’s default subscriber account and phone status icons.
MENU SCREEN To access the Menu Screen, press the Menu Softkey. To access an item on the menu screen, scroll to the item and press the ENTER Softkey or the OK Key. Application Description Provides the MAC, IP Address and firmware of the telephone. Status Features Accesses additional features that are not programmed on keys...
PLACING AND ANSWERING CALLS AA CALL: ANSWER A CALL PLACE A CALL + Phone rings, indicator flashes, available commands appear on the + Internal: Enter EXTENSION number. display. + External: Enter the 10-digit number. + Lift Handset or press SPEAKER Key or press the ANSWER Softkey. + Lift Handset or press the CALL Softkey.
NAVIGATING A CONNECTED CALL SPEAKER: Press to make or answer any call without lifting the Handset. TO SWITCH TO SPEAKER FROM HEADSET/HANDSET: Press the SPEAKER Key, replace handset in cradle. TO RESUME PRIVACY: Lift Handset or Press the HEADSET Key. TO END SPEAKERPHONE CALL: Press the END CALL Softkey.
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ADHOC CONFERENCE CONFERENCE allows you to do a multi-call conference (with call on line) Press the CONFERENCE Softkey. The first call automatically holds, listen for dial tone. Enter the second number (internal or external) and press the CALL Softkey. IMPORTANT: Wait for answer and announce conference.
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CALL PARK CALL PARK allows you to place a call on hold in the system and assign it to a Call Park Slot Typically 01, 02 and 03. The call can be retrieved from any telephone in the system by pressing the associated Retrieve Call Key. TO PARK: With caller on line Press the MORE Softkey Press the PARK Softkey and enter a Park Slot Number (01, 02, or 03) and...
HISTORY LISTS AND CONTACTS LISTS HISTORY: Displays a list of the last calls PLACED, MISSED AND RECEIVED. You can use these lists to make calls or view caller information. TO USE: Press the MENU Softkey. Scroll to the HISTORY Icon and press the ENTER Softkey or the OK Key. The display shows all recent calls.
CONVENIENCE FEATURES PAGING: Accesses telephone speakers or overhead speakers to make an announcement. TO USE: Lift Handset, press the PAGE Key, wait for tone, make announcement, press the PAGE key again or hang up. GROUP PICK UP: Allows you to pick up another phone you hear ringing in your group (you must be programmed in a group by a System Administrator).
The BASIC SETTINGS Icon on the MENU Screen consists of four areas of information: Status, Features, Basic Settings and Advanced Settings (see below). Most of these settings are self-explanatory. Settings covered in this guide are indicated with an *. For more information on other settings, please refer to the Yealink User Guide at https://support.yealink.com.
STATUS INDICATORS STATUS BAR ICONS The icons in the Status Bar help you easily get the current phone status, such as call and message status. Need support? Connect with us at www.northland.net/get-support Page 13 Dial 4357 (HELP) 315-671-6262 to speak to a Northland Representative...
VOICEMAIL SET VOICEMAIL PIN The first time you check your voicemail on a desk phone you will be asked to set a Voicemail Code. This should be the extension number of your telephone OR a number provided by your system administrator. Each time you press the Voicemail key going forward, you are prompted for a PIN.
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PERSONALIZE YOUR GREETINGS IN USER HUB There are two available greeting options in User Hub: Busy and No Answer. There is a default greeting that plays if you prefer not to record a greeting, but it is always best to record a greeting that reflects your true availability. NOTE: There is a third greeting option available for Extended Away however this can only be recorded from a telephone.
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ADDITIONAL VOICEMAIL SETTINGS IN USER HUB Additional Settings: Transfer on “0” to another phone number: If you would like callers to be able to dial 0 and reach another extension number, toggle this option ON. You will then be asked to enter the extension number. Be sure to tell people in your message to press 0.
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LOG IN TO VOICEMAIL FROM ANY TELEPHONE Log in to voicemail from any account phone or external phone to listen to messages, work with personal greetings and other voice- mail settings. The first time you log in to your voicemail from your desk phone, you will be prompted to enter your voicemail code. This is NOT your PIN.
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