Troubleshooting - Frigidaire FGIC13P3KS - Portable Induction Cooker Use & Care Manual

TROUBLESHOOTING

If your induction burner stops working properly, use the table below to
identify the cause of the problem. Take any steps that can be carried out in the
home. If this does not lead to an improvement, contact a Frigidaire
at 1-866-312-2117.
After power is supplied, the "ON/OFF" indicator lamp fails to light up.
Check to ensure the plug is inserted tightly.
Check to ensure the switch, socket, fuse and power line are in good condition.
The "ON/OFF" indicator lamp lights up, but heating does not start.
Verify that the cookware materials is acceptable.
Other reasons, contact Frigidaire at 1-866-312-2117
The touch keys do not work.
The burner controls may be locked. Unlock the keys by pressing the "Lock" key. Otherwise, call 1-866-312-2117
The food gets very hot.
Incorrect power setting or maybe power programmed incorrectly. Adjust the power to a lower level.
The food does not get hot enough.
Incorrect power setting or maybe power programmed incorrectly. Adjust the power to a higher level.
The cookware being used is very light or are bent. Use good-quality cookware with a thick, flat base.
Heating stops suddenly during operation.
The ambient temperature is too high, please allow the unit to cool down and try again.
The air entry or the air vent is blocked. Remove cookware from unit. Allow unit to cool down and move
to open area
Unit timer has reached setting. Please restart the unit
The system protection functions are activated, wait for a moment then restart, it will operate as usual.
Activated (See page 8)
Code of failure: E1, E2, E3, E4, E5, E6, E7, E8 ,EB and EC
E3 and E6: Wait a moment and press the "ON/OFF" button when the temperature of the cooker becomes
normal, the induction cooker will operate as usual.
E7 and E8: Turn "OFF" the cooker, when the voltage become normal turn ON the cooker, it will
operate as usual
E1, E2, E4, E5, EB and EC: Please contact Frigidaire at 1-866-312-2117
Malfunction code:E1-EC
Code Malfunction
EC Blower seized/ blocked
Shorting failure of main
temperature sensor
Open-circuit failure of auxiliary
temperature sensor
Higher temperature of auxiliary
temperature sensor
Higher voltage
Code Malfunction
Open-circuit failure of main
temperature sensor
Higher temperature of main
temperature sensor
Shorting failure of auxiliary
temperature sensor
Lower voltage
EB
Main temperature sensor not worked
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