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Summary of Contents for Bose lexie B2 Plus
- Page 1 User Manual Lexie B2 Plus Hearing Aids *Product branding may differ on actual product. Powered by Bose Self-fitting OTC Hearing Aids...
- Page 2 Warnings WARNING: If you are younger than 18, do not use this. You should go to a doctor, preferably an ear-nose-throat doctor (an ENT), because your condition needs specialized care. Over-the- counter hearing aids are only for users who are age 18 or older. This OTC hearing aid is for users who are 18 and older.
- Page 3 You should familiarize yourself fully with the entire contents of this user Remove your aids for CT and MRI scans or for other electromagnetic manual before using the Lexie B2 Plus hearing aids. to ensure personal procedures. safety and correct use. Contact the Lexie Contact Center for support if Never leave your hearing aids or batteries where small children and your hearing aids don’t perform as described in this user manual.
- Page 4 If you feel pain in or behind your ear, if it is inflamed, if skin irritation Caution: The sound output should not be uncomfortable or painful. or accumulations of ear wax occur, please check with your hearing You should turn down the volume or remove the device if the sound healthcare provider or physician.
- Page 5 This manual will provide you with all the information you need to set up, use and care for your new Lexie B2 Plus Hearing Aids, Powered by Bose. For additional information on the use of these OTC hearing aids after going through the contents of this guide, contact (800) 499-1336 or visit www.lexiehearing.com.
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Page 6: Table Of Contents
Safety and health information How to wear Intended use Put on the hearing aids Indications for use Check your fit Clinical data Hearing aid and app controls Hearing healthcare information Power on Important safety instructions Power off Warnings World Volume Cautions Treble and Bass Set up the hearing aids... - Page 7 Battery Care and maintenance Charge the hearing aids and case Store the hearing aids Charging time Maintain the hearing aids Check the battery level Charging case Accessories Battery charging status Limited warranty Charging status lights Returns and exchanges Bluetooth connections ®...
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Page 8: Safety And Health Information
Safety and health information Safety and health information Intended use The Lexie B2 Plus Hearing Aids, Powered by Bose, are a pair of OTC user- fitted wireless air conduction hearing aids intended for use by individuals 18 years Safety and health information and older with perceived mild to moderate hearing impairment. - Page 9 Safety and health information using the self fitting technology contained in the • Feel the hearing aid is not providing enough Lexie B2 Plus Hearing Aids, Powered by Bose, amplification even at the highest World Volume compared with professional fitting of the same setting.
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Page 10: Warnings
Safety and health information Safety and health information WARNINGS Please read and keep all safety and use instructions. Keep and store device and components out of reach of children. Contains small parts which may be a choking hazard. • To prevent hearing damage: –... -
Page 11: Cautions
Safety and health information Safety and health information WARNINGS WARNINGS • To avoid risk of injury, use this product only with • Avoid use of accessories, transducers, and cables an agency-approved power supply, such as a not specified or provided by the manufacturer USB wall charger or computer, that meets local as it could result in increased electromagnetic regulatory requirements (e.g., UL, CSA, VDE,... - Page 12 Safety and health information Safety and health information • Consult a hearing care professional, preferably an • If the battery leaks, do NOT allow the liquid to come in contact with the skin or eyes. If contact is ear-nose-throat doctor (ENT) if you experience any made, seek medical advice.
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Page 13: Set Up The Hearing Aids
Set up the hearing aids Set up the hearing aids What’s in the box Set up the hearing aids Lexie B2 Plus hearing Charging USB Type-C ® aids, powered by Bose case (1) USB-A cable (1) (1 pair) What’s in the box... -
Page 14: Hearing Aid Overview
Set up the hearing aids Set up the hearing aids Hearing aid overview Connect your phone To control the hearing aids using the Lexie app, you Dome must connect your phone with the hearing aids. To connect your phone, follow the steps below. Microphones Receiver Step 1:... -
Page 15: Download The Lexie App
Set up the hearing aids Set up the hearing aids Download the Lexie app Power on The Lexie app enables you to set up the hearing aids Step 1: either manually or by using recommended settings To power on, when you complete an optional hearing test. You can press the World also adjust the hearing aids and manage settings Volume down... -
Page 16: Optional Hearing Test
Set up the hearing aids Set up the hearing aids the app, power the hearing aids off and on again to reset the timer (see page 41 and page 42). • After the initial pairing, your hearing aids will connect automatically to the device. Step 2: Follow the app instructions to connect the hearing •... -
Page 17: How To Wear
Set up the hearing aids • The Lexie app applies default settings to your hearing aids should you skip the hearing test or do not apply the recommended settings following the test. These default settings can be adjusted to How to wear your hearing needs via the Lexie app features. -
Page 18: Put On The Hearing Aids
How to wear How to wear Put on the hearing aids TIP: If you wear glasses, place the hearing aid between your TIPS: glasses and your ear. • If you have long hair, put your hair up. • If you wear glasses, keep your glasses on. Step 3: •... -
Page 19: Check Your Fit
How to wear How to wear To remove the hearing aids Note: Hold the receiver wire close to the dome The dome may feel strange or itchy inside your ear and gently remove the dome end of the canal at first. If you’re uncomfortable, check whether receiver wire from your ear canal. - Page 20 How to wear How to wear Is the dome size correct for each ear? Note: The size of the dome affects comfort and stability. Don’t try to modify the shape of the receiver wire to force the hearing aid to fit. Correct size: •...
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Page 21: Hearing Aid And App Controls
Hearing aid and app controls Hearing aid and app controls Power on To power on, press the World Hearing aid and app controls Volume down buttons for 3 seconds on each hearing Power on aid before releasing them. Power off If you are wearing the hearing aids, after 3 seconds World Volume the hearing aids will play a tone. -
Page 22: Power Off
Hearing aid and app controls Hearing aid and app controls Power off Step 3: Place the hearing aid in the Step 1: case until it magnetically snaps into place. Match the right hearing aid to the right side of the If the case is connected to charging case. -
Page 23: World Volume
Hearing aid and app controls Hearing aid and app controls Power off using the hearing aid controls World Volume If you don’t have the case nearby, you can also power You can make sounds louder or quieter by adjusting off the hearing aids using the hearing aid controls. World Volume. -
Page 24: Treble And Bass
Hearing aid and app controls Hearing aid and app controls Treble and Bass Notes: • Pressing the World Volume buttons on either You can make voices sound clearer using the Treble hearing aid adjusts World Volume in both ears. and Bass controls in the Lexie app. •... -
Page 25: Directionality
Hearing aid and app controls Hearing aid and app controls Directionality Directionality setting Description When to use You can adjust Directionality settings so that the microphones focus on sounds coming from different Helps you hear Use when having areas around you. sounds in front a conversation in a of you. -
Page 26: Balance
Hearing aid and app controls Hearing aid and app controls Step 2: Step 2: Tap your preferred Directionality setting. Do one of the following: • To make sounds louder in your left ear: Drag your Balance finger to the left along the semicircle. •... -
Page 27: Environment Settings
Access Environment settings In the Lexie app, once you have Environment Settings - Noisy Indoors, Outdoors, selected ‘Bose’ from the home screen Music, Everyday and Recommended Settings - are as the hearing aids you’re wearing, groups of settings you can select and quickly switch tap the Environment settings between depending on your listening situation. -
Page 28: Mute
Hearing aid and app controls Hearing aid and app controls 4. Follow app instructions to either “overwrite” the WARNING Environment Setting you are currently using or Be careful not to activate some hearing aid settings “Create New”. if doing so could compromise your ability to hear To view your newly created environment important environmental sounds. -
Page 29: Listen To Phone Calls With Streaming
If your hearing devices aren’t listed in Settings > Accessibility > Hearing Streaming phone calls directly to your Lexie B2 Plus Devices, you need to pair them with your iPhone by hearing aids Powered by Bose has the advantage of... - Page 30 Hearing aid and app controls Hearing aid and app controls Steps to connect your hearing aids to an Android 5.2 If you can see two Lexie B2 Plus devices under the Paired Devices list, select each to connect to them phone: (once both devices are connected they should If you completed the “setting up”...
- Page 31 Note: If you are struggling to achieve a comfortable, accept- able sound experience with your Lexie B2 Plus devices despite applying troubleshooting tactics, contact our team of Lexie Experts for support. Call (800) 499-1336.
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Page 32: Adjusting To The Hearing Aids
Adjusting to the hearing aids Adjusting to the hearing aids What to expect Adjusting to a new hearing aid can feel overwhelming at first, and it can take time to feel fully comfortable. Adjusting to the hearing aids With patience, though, you’ll soon be enjoying better hearing. -
Page 33: Battery
Adjusting to the hearing aids Adjusting to new sounds • Sounds might seem loud or different. You may also notice background noises that you haven’t heard for a long time. As your brain learns to recognize and Battery filter out these sounds, they’ll become less apparent over time. -
Page 34: Charge The Hearing Aids And Case
Battery Battery Charge the hearing aids and case Step 3: Connect the other end to a USB-A wall charger WARNING or computer that complies with industry safety standards to prevent potential hazards. To avoid risk of injury, use this product only with an agency-approved power supply, such as a USB Step 4: wall charger or computer, that meets local regulatory... -
Page 35: Check The Battery Level
Battery Battery Note: Note: • Your hearing aids can be used for up to 18 hours on Battery will over-discharge if too much time a single, full charge. elapsed since charging hearing aids or case. Fully charge the hearing aids and charging case at least •... -
Page 36: Battery Charging Status
Battery Note: • Do not cover the charging case with a cloth or other object while charging. Battery charging status • Do not hold the wires of the hearing aids to remove the hearing aids from the case, this can damage the wires. - Page 37 Battery charging status Battery charging status Charging status lights Solid Flashing Solid Flashing Flashing Light Light White White Pink Pink The charging status lights are Charging The hearing located on the edge of the error. See aids are still “hearing charging case next to each charging, but the aids don’t...
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Page 38: Bluetooth ® Connections
Bluetooth® connections Bluetooth® connections Bluetooth Low Energy wireless technology lets you ® control the hearing aids using the Lexie app. Before you can control the hearing aids, you must download the app and connect your phone with the hearing Bluetooth connections ®... -
Page 39: Clear The Hearing Aid Device Lists
Bluetooth® connections Bluetooth® connections power the hearing aids off and on again to reset the Step 2: timer (see page 41 and page 42). On one of the hearing aids, • For the best experience, connect the hearing aids press and hold the World to your phone using the Lexie app instead of the Volume down button for Bluetooth... -
Page 40: Care And Maintenance
Care and maintenance Care and maintenance Store the hearing aids To protect the hearing aids, store them in the charging Care and maintenance case with the lid closed when you’re not using them. WARNING Store the hearing aids Keep and store device Maintain the hearing aids and components out of reach of children. -
Page 41: Maintain The Hearing Aids
Care and maintenance Care and maintenance Maintain the hearing aids Note: • Storage recommendations for extended periods of To prevent damage and preserve sound quality, it’s time important to regularly maintain the hearing aids and • Make sure to fully charge the hearing aids replace components. - Page 42 Care and maintenance Care and maintenance If the hearing aids or charging case gets excessively and outside of the domes and microphones. Also, clean the wax guard while the dome is off. • Remove moisture with a soft, lint-free cloth. Unplug Maintain the charging contacts: Remove moisture the case, and open the lid.
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Page 43: Charging Case
Care and maintenance Care and maintenance aids sound may expose you to dangerous electric shock, and buildup or you notice that the hearing quieter than usual, replace them and the domes cause the warranty to terminate. immediately. • Avoid charging your product in extremely high or low temperatures and do not use the charger Follow the instructions in the Wax Guard Replacement outdoors or in damp areas. -
Page 44: Limited Warranty
Care and maintenance Care and maintenance Limited warranty Update the hearing aids The hearing aids are covered by a limited warranty. The hearing aids update automatically when Visit our website at lexiehearing.com/us/support lexiehearing.com/us/support for connected to the Lexie app. When the app prompts details of the limited warranty. -
Page 45: Troubleshooting
Troubleshooting Troubleshooting Try these solutions first If you experience problems with the hearing aids, try these general solutions first: Troubleshooting • Power the hearing aids off (see page 42) and then on (see page 41). • Charge the hearing aids (see page 66). Try these solutions first •... -
Page 46: Other Solutions
Troubleshooting Troubleshooting Other solutions Problem Solutions If you could not resolve your issue, see the table below (continued from previous page) to identify symptoms and solutions to common Hearing problems. If you are unable to resolve your issue, aids don’t Charge the hearing aids (see page 66). - Page 47 Troubleshooting Troubleshooting Problem Solutions Problem Solutions On your phone: (continued from previous page) • Turn the Bluetooth feature off and If another previously-connected phone is then on. within range, turn the Bluetooth feature Hearing aids • Delete the hearing aids from the off on that phone.
- Page 48 Troubleshooting Troubleshooting Problem Solutions Problem Solutions Try adjusting World Volume using the (continued from previous page) hearing aid controls (see page 45). Make sure that the Treble and Bass Try adjusting World Volume using the controls are adjusted to your desired World Volume settings (see page 47).
- Page 49 Troubleshooting Troubleshooting Problem Solutions Problem Solutions Increase World Volume (see page 45). Make sure that you’re putting the hearing aids on correctly Clear any debris or wax buildup from the (see page 34). domes and microphones (see page 82). Choose another dome size (see If you’re using open domes, try replacing page 38).
- Page 50 Troubleshooting Troubleshooting Problem Solutions Problem Solutions Remove the pull-out label from inside If the charging case or hearing aids have the case. been exposed to high temperatures, let them return to room temperature and Ensure charging case has sufficent then try charging again. charge to charge the hearing aids.
- Page 51 Troubleshooting Troubleshooting Problem Solutions Problem Solutions Make sure that you’re placing the domes Domes Replace the domes (see page 111). discolored in your ears correctly. Remember to or stiff insert each dome deep into your ear canal until the receiver wire is flat against Hearing aids your ear and the dome feels secure falling out...
- Page 52 Troubleshooting Troubleshooting Problem Solutions Problem Solutions Make sure that you’re placing the domes On your phone, increase the volume. in your ears correctly. Remember to If you’re in private, turn on speaker phone insert each dome deep into your ear and hold your phone in front of you.
- Page 53 Troubleshooting Troubleshooting Problem Solutions Problem Solutions When not streaming calls, tilt your phone Phone call streaming is enabled for iOS speaker slightly away from the hearing version 13+ onwards and Android devices Hearing aids aid on that ear. with the OS version Android 11 or higher. whistle when For Android users, please check with on the phone...
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Page 54: Dome Troubleshooting
Troubleshooting Troubleshooting Dome troubleshooting Problem Solutions Turn Bluetooth off, give it a minute then Check if the domes are too big or too small ® simply click the slider to turn it back on. If one or both domes match the descriptions below, To unpair a device from your phone, go try a different dome size (see page 108). - Page 55 Troubleshooting Troubleshooting Dome sizes Try another dome size The dome size is marked on the dome packaging as If the domes don’t feel comfortable or secure, choose size 1, size 2, or size 3. another dome size. Note: You may need to try all three dome sizes or use a different size dome for each ear.
- Page 56 Troubleshooting Troubleshooting Dome types Change the domes Within each dome size, there are two types of domes: Step 1: open and closed. Hold the receiver and firmly pull the Open domes (attached to current dome off. the hearing aids) help your voice sound more natural.
- Page 57 Troubleshooting Troubleshooting Receiver wire size Step 4: troubleshooting Gently tug the dome to make sure that it’s securely fastened on the receiver. Check if the receiver wires are too long or too short Note: If one or both receiver wires match the descriptions Don’t wear the hearing aid if the dome isn’t secure.
- Page 58 Troubleshooting Troubleshooting Measure your receiver wire size Too short: The receiver wire feels tight or Step 1: pulls the dome partially out of Ask a friend or family member to help your ear canal. (recommended). • If you look straight in a mirror, They can make things easier by checking that the you see the hearing aid body receiver wire sizing tool is on your ear correctly and...
- Page 59 Troubleshooting Troubleshooting Step 3: Step 5: Compare the red and Ask a friend or family blue sides of the tool. member to take a photo of your ear. Use the red side to measure your right Make sure that you can see ear and the blue side your ear canal in the photo.
- Page 60 Troubleshooting Troubleshooting Step 6: Step 7: Look at the photo and see Repeat steps 4 – 6 for your left ear. which colored band aligns with the top of your ear canal. Note: The number in the band is the You may need a different receiver receiver wire size you need.
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Page 61: Regulatory And Legal Information
Regulatory and legal information Regulatory and legal information This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against Regulatory and harmful interference in a residential installation. - Page 62 Regulatory and legal information Regulatory and legal information • Consult the dealer or an experienced radio/TV Radio Transceiver Frequency Range: 2.4 to 2.4835 GHz technician for help. Radio Receiver Bandwidth: 2 MHz Changes or modifications not expressly approved Modulation Type: 1 Mb/s and 2 Mb/s GFSK by Lexie Hearing could void the user’s authority to Peak Effective Isotropic Radiated Power: 0 dBm operate this equipment.
- Page 63 Humidity Range: 0 – 90% RH (not provided). Tested with the following power supply manufactured Pressure Range: 70 – 110 kPa by Bose: Model S008AHU0500160, part number 745559-0030. Rated input 100-240V ~ 50/60 Hz 300mA. Rated output: 5.0V 1600mA. 1 2 4...
- Page 64 Hearing Aid Battery Capacity: 25 mAh Charging Case Battery Capacity: 88 mAh Disposal: Lexie B2 Plus Hearing Aids, Powered by Bose Lexie B2 Plus Hearing Aids, Powered by Bose comply and components are electronic components which with the following domestic and international...
- Page 65 Regulatory and legal information Regulatory and legal information Features per ANSI/CTA-2051:2017 Lexie B2 Plus Hearing Aids Feature Category Powered by Bose Lexie B2 Plus Hearing Aids Feature Category Powered by Bose are self-tuned by the user either via an app on a smart device...
- Page 66 Regulatory and legal information Regulatory and legal information Guidance and Manufacturer’s Declaration – The hearing Electromagnetic Emissions aid is suitable for use in all The hearing aid is intended for use in the electromagnetic establishments, environment specified below. The user of the hearing aid including should assure that it is used in such an environment.
- Page 67 Regulatory and legal information Regulatory and legal information Guidance and Manufacturer’s Declaration – Electromag- Immunity Test IEC60601 Test Level Compliance Level netic Immunity 9 V/m; 710, 745, 780 9 V/m; 710, 745, The hearing aid is intended for use in the electromagnetic MHz;...
- Page 68 Regulatory and legal information Regulatory and legal information Maximum Output (OSPL90) Measurements per ANSI/CTA- Result Figure 1: Nominal 2051:2017 OSPL90 curve as Maximum output (OSPL90) curve See Figure 1 measured in a Maximum output (OSPL90) 113 dB SPL 2 cc coupler. High-frequency average (HFA) OSPL90 106 dB SPL 1000...
- Page 69 Regulatory and legal information Regulatory and legal information Use of the Made for Apple badge means that an Proper operation of your Lexie Hearing product accessory has been designed to connect specifically requires a safe, private, and secure operating to the Apple product(s) identified in the badge and environment.
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Page 70: Symbols And Descriptions
Regulatory and legal information Regulatory and legal information Symbols and descriptions Symbol Description Symbol Description Symbol Description Symbol Description Caution/ Cybersecurity Warning • Failing to follow these precautions can compromise the information security of your hearing aids. • Only connect your hearing aids to trusted media or mobile devices. - Page 71 Regulatory and legal information • Do not activate pairing mode via the mobile device app if requested by someone you don’t trust, as this may compromise the safety of your device. • Only connect your hearing aids to the official mobile device app or trusted media devices.
- Page 72 Manufactured for: hearX USA Inc. 2140 South DuPont Highway, Camden, Kent County, Delaware, 19934.
- Page 73 lexiehearing.com/terms-web Copyright © 2020-2024 hearX IP (Pty) Ltd. Copyright in this work including its layout and the design contained herein is reserved and the making of copies is prohibited. 44-0011-10, REV5...
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