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ASUS Desktop PC
User Guide
P500MVES /
V500MV /
V501MV /
V500MVES /
V500MVC
P500MV /
P501MV /
P500MVC /
M500MV

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Summary of Contents for Asus P500MV

  • Page 1 ASUS Desktop PC User Guide P500MV / P501MV / P500MVES / P500MVC / M500MV V500MV / V501MV / V500MVES / V500MVC...
  • Page 2 Product warranty or service will not be extended if: (1) the product is repaired, modified or altered, unless such repair, modification of alteration is authorized in writing by ASUS; or (2) the serial number of the product is defaced or missing.
  • Page 3: Table Of Contents

    Configuring the USB ports using the BIOS................44 Configuring the HDD security setting using the BIOS ............45 Configuring the Keyboard/Mouse using the BIOS (on selected models only) ..46 Chapter 4 Connecting to the Internet Wired connection ...........................47 Chapter 5 Using ASUS Business Manager ASUS Business Manager ......................53...
  • Page 4 Chapter 6 Troubleshooting Troubleshooting ..........................55 Appendix Working with Windows® Starting for the first time ......................63 Start menu ............................63 Windows® apps ..........................64 Connecting to wireless networks .....................64 Connecting to wired networks ....................65 Turning your computer off ......................65 Putting your computer to the Off mode with fast startup enabled ......65 Putting your computer to the lowest power mode ............66 Putting your computer to sleep ....................66...
  • Page 5: Notices

    Notices ASUS Recycling/Takeback Services ASUS recycling and takeback programs come from our commitment to the highest standards for protecting our environment. We believe in providing solutions for you to be able to responsibly recycle our products, batteries, other components, as well as the packaging materials. Please go to https://esg.asus.com/en/Takeback.htm for the detailed recycling information in different regions.
  • Page 6 The use of shielded cables for connection of the monitor to the graphics card is required to assure compliance with FCC regulations. Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.
  • Page 7: Fcc Compliance Information

    établies par le département canadien des communications. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. FCC COMPLIANCE INFORMATION Per FCC Part 2 Section 2.1077 Asus Computer International Responsible Party: Address: 48720 Kato Rd. Fremont, CA 94538...
  • Page 8: Vcci: Japan Compliance Statement

    VCCI: Japan Compliance Statement VCCI Class B Statement This is a Class B product based on the standard of the VCCI Council. If this is used near a radio or television receiver, it may cause radio interference. Install and use equipment according to the instruction manual.
  • Page 9: Bluetooth Industry Canada Statement

    Exposure to Radio Frequency Energy The radiated output power of the Wi-Fi technology is below the FCC radio frequency exposure limits. Nevertheless, it is advised to use the wireless equipment in such a manner that the potential for human contact during normal operation is minimized. FCC Bluetooth Wireless Compliance The antenna used with this transmitter must not be colocated or operated in conjunction with any other antenna or transmitter subject to the conditions of the FCC Grant.
  • Page 10: Simplified Eu Declaration Of Conformity

    ASUSTek Computer Inc. hereby declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU. Full text of EU declaration of conformity is available at https://www.asus.com/support/. The Wi-Fi operating in the band 5150-5350MHz shall be restricted to indoor use for countries listed...
  • Page 11 The Radio Equipment Regulations 2017 (S.I. 2017/1206). Full text of UKCA declaration of conformity is available at https://www.asus.com/support/. The Wi-Fi operating in the band 5150-5350MHz shall be restricted to indoor use for the country...
  • Page 12 Intel® AX211NGWG a. Low power indoor (LPI) Wi-Fi 5.945-6.425 GHz devices: The device is restricted to indoor use only when operating in the 5925 to 6425 MHz frequency range in UK. b. Very Low Power (VLP) Wi-Fi 5.945-6.425 GHz devices (portable devices): The device is not permitted to be used on Unmanned Aircraft Systems (UAS) when operating in the 5925 to 6425 MHz frequency range in UK.
  • Page 13: Optical Drive Safety Information

    Optical Drive Safety Information Laser Safety Information CD-ROM Drive Safety Warning CLASS 1 LASER PRODUCT WARNING! To prevent exposure to the optical drive’s laser, do not attempt to disassemble or repair the optical drive by yourself. For your safety, contact a professional technician for assistance.
  • Page 14: Conventions Used In This Guide

    • To prevent electrical shock hazard, disconnect the power cable from the electrical outlet before relocating the system. • Seek professional assistance before using an adapter or extension cord. These devices could interrupt the grounding circuit. • Ensure that your power supply is set to the correct voltage in your area. If you are not sure about the voltage of the electrical outlet you are using, contact your local power company.
  • Page 15: Where To Find More Information

    After replacement, please assemble P500MV/V500MV series back to the original state. For more replacement and assembly information, please refer link as below: https://www.youtube.com/watch?v=uWjnhf26xEU...
  • Page 16: Package Contents

    Mouse x1 (Optional) Power cord x1 Support DVD x1 (Optional) Recovery DVD x1 (Optional) ASUS mouse pad x 1 (Optional) Installation Guide x1 Warranty card x1 • If any of the above items is damaged or missing, contact your retailer.
  • Page 17: Chapter 1 Getting Started

    Read the ASUS Warranty Card before setting up your ASUS Desktop PC. • The Desktop PC does not support Windows® 7 operating system. ASUS is not responsible for any loss or damage incurred by installing Windows® 7. • Be careful when handling the desktop PC to prevent the risk of injury.
  • Page 18 P500MV / P501MV / P500MVES / P500MVC / M500MV Front panel HDD indicator. The LED lights up or blinks to indicate the status of the HDD. Power button. Press this button to turn on your computer. Audio combo jack. This port connects to a headphone or speaker. You can also connect your headset or an external microphone.
  • Page 19 Smart card reader & SD card reader 2.0 (optional). Insert a smart card or SD card into the appropriate slot. Optical disk drive eject button. Press this button to eject the optical disk drive tray. 5.25-inch optical disk drive bay (optional). There is an optical disk drive in this bay. ASUS Desktop PC...
  • Page 20 P500MV / P501MV / P500MVES / P500MVC / M500MV / V500MV / V501MV / V500MVES / V500MVC Rear panel HDMI™ port. This port is for a High-Definition Multimedia Interface (HDMI™) connector, and is HDCP compliant allowing playback of HD DVD, Blu-ray, and other protected content.
  • Page 21 Expansion slot brackets. Remove the expansion slot bracket when installing an expansion card. PCIEX16 • ASUS Graphics Card is available on selected models. The display output ports on the optional ASUS Graphics Card may vary with different models. • Refer to Installing a graphics card in your computer for detailed instructions.
  • Page 22 Installing memory in your computer This desktop PC comes with two Small Outline Dual Inline Memory Modules (SO-DIMM) slots designed for DDR5 (Double Data Rate 5) memory modules. DIMM_A1 DIMM_A2 Channel Sockets Channel A DIMM_A1 & DIMM_A2 Recommended memory configurations •...
  • Page 23 When the module is inserted, push it down until the retaining clips snap into place. Install the thermal fan. Close your computer case. The above pictures are for reference only. The inner structure of the desktop PC may vary. ASUS Desktop PC...
  • Page 24 Installing a graphics card in your computer To install a graphics card in your computer: Turn off your computer. Unplug all cables from your computer. Open your computer case and locate PCIEX16 slot if you are installing the first or the primary graphics card.
  • Page 25 Use a screw driver and a screw to lock the graphics card on the chassis. (Optional) Connect a proper power supply plug to the graphics card. ASUS Desktop PC...
  • Page 26: Setting Up Your Computer

    P500MV / P501MV / P500MVES / P500MVC / M500MV / V500MV / V501MV / V500MVES / V500MVC • If your computer comes with an ASUS Graphics Card, the graphics card is set as the primary display device in the BIOS. Hence, connect your monitor to a display output port on the graphics card.
  • Page 27 Connecting a USB keyboard and a USB mouse Connect a USB keyboard and a USB mouse to the USB ports on the rear panel of your computer. P500MV / P501MV / P500MVES / P500MVC / M500MV / V500MV / V501MV / V500MVES / V500MVC...
  • Page 28: Connecting The Power Cord

    Connect one end of the power cord to the power connector on the rear panel of your computer and the other end to a power source. P500MV / P501MV / P500MVES / P500MVC / M500MV / V500MV / V501MV / V500MVES / V500MVC For safety purposes, ONLY connect the power cord to a grounded electrical outlet.
  • Page 29: Turning Your Computer On

    Turning your computer ON To turn your computer ON: Turn your monitor ON. Press the power button on your computer. P500MV / P501MV / P500MVES / P500MVC / M500MV Power button V500MV / V501MV / V500MVES / V500MVC Power button Wait until the operating system loads automatically.
  • Page 30: Enabling Fast Startup

    Enabling fast startup You can shut down the computer with fast startup enabled. To enable fast startup in Shutdown settings: Enter Control Panel in the search bar and open it (View by: Category), select Hardware and Sound > Power Options > Choose what the power button does, click Change settings that are currently unavailable, check Turn on fast startup (recommended) and click Save changes.
  • Page 31: Chapter 2 Connecting Devices To Your Computer

    BIOS Setup. Refer to the Configuring the USB ports using the BIOS section in Chapter 3 of this user manual for details. Front panel P500MV / P501MV / P500MVES / P500MVC / M500MV V500MV / V501MV / V500MVES / V500MVC ASUS Desktop PC...
  • Page 32: Rear Panel

    Rear panel P500MV / P501MV / P500MVES / P500MVC / M500MV / V500MV / V501MV / V500MVES / V500MVC Connecting microphone and speakers This desktop PC comes with microphone ports and speaker ports on both the front and rear panels. The audio I/O ports located on the rear panel allow you to connect 2-channel, 4-channel, 5.1-channel, and 7.1-channel stereo speakers.
  • Page 33 Connecting Headphone and Mic P500MV / P501MV / P500MVES / P500MVC / M500MV V500MV / V501MV / V500MVES / V500MVC ASUS Desktop PC...
  • Page 34 Connecting 2-channel Speakers Connecting 4-channel Speakers Chapter 2: Connecting devices to your computer...
  • Page 35: Connecting 5.1-Channel Speakers

    Connecting 5.1-channel Speakers Connecting 7.1-channel Speakers P500MV / P501MV / P500MVES / P500MVC / M500MV ASUS Desktop PC...
  • Page 36 V500MV / V501MV / V500MVES / V500MVC Chapter 2: Connecting devices to your computer...
  • Page 37: Changing To The External Audio Output

    For the location of the rear Line Out port, refer to the section Getting to know your computer. Tick Front Speaker Out, then click OK. Tick Line In, then click OK. The audio output will now be from the external audio device. The Audio Manager screenshots above are for reference only. ASUS Desktop PC...
  • Page 38: Connecting Multiple External Displays

    Refer to the Setting up your computer section in Chapter 1 for details on how to connect a monitor to your computer. P500MV / P501MV / P500MVES / P500MVC / M500MV V500MV / V501MV / V500MVES / V500MVC Turn on your computer.
  • Page 39: Connecting An Hdtv

    • You need an HDMI™ cable to connect the HDTV and the computer. The HDMI™ cable is purchased separately. • To get the best display performance, ensure that your HDMI™ cable is less than 15 meters. P500MV / P501MV / P500MVES / P500MVC / M500MV V500MV / V501MV / V500MVES / V500MVC ASUS Desktop PC...
  • Page 40 Chapter 2: Connecting devices to your computer...
  • Page 41: Chapter 3 Using Your Computer

    • Use your Desktop PC in a comfortably-lit area, and keep it away from sources of glare such as windows and straight sunlight. • Take regular mini-breaks from using your Desktop PC. ASUS Desktop PC...
  • Page 42: Using The Memory Card Reader (Optional)

    To prevent data loss, use “Safely Remove Hardware and Eject Media” in the Windows® notification area before removing the memory card. P500MV / P501MV / V500MV / V501MV / P500MVES / P500MVC /...
  • Page 43: Using The Optical Drive (On Selected Models Only)

    Using the optical drive (on selected models only) P500MV / P501MV / V500MV / V501MV / P500MVES / P500MVC / V500MVES / V500MVC M500MV Inserting an optical disc To insert an optical disc: While your system is on, press the eject button on the drive bay cover to open the tray.
  • Page 44: Configuring The Usb Ports Using The Bios

    Configuring the USB ports using the BIOS You can enable or disable the front and rear USB 3.2 Gen 1 Type-C®, USB 3.2 Gen 1, and USB 2.0 ports from the BIOS Setup. To disable or enable the front and rear USB 3.2 Gen 1 Type-C®, USB 3.2 Gen 1, and USB 2.0 ports: Press <Delete>...
  • Page 45: Configuring The Hdd Security Setting Using The Bios

    To clear the user password, follow the same steps as in changing a user password, but press <Enter> when prompted to create/confirm the password. After you clear the password, the Set User Password item on top of the screen shows Not Installed. ASUS Desktop PC...
  • Page 46: Configuring The Keyboard/Mouse Using The Bios (On Selected Models Only)

    BIOS Setup. To allow a keyboard or mouse to wake up your computer: Restart your computer. When the ASUS logo appears, press <Delete> to enter the BIOS Setup. From the BIOS Setup EZ Mode screen, press <F7> to enter Advanced Mode. From the Advanced Mode screen, click Advanced.
  • Page 47: Chapter 4 Connecting To The Internet

    Connect one end of an RJ-45 cable to the LAN (RJ-45) port on the rear panel of your computer and the other end to a DSL/cable modem. P500MV / P501MV / P500MVES / P500MVC / M500MV / V500MV / V501MV / V500MVES / V500MVC...
  • Page 48 Connect one end of an RJ-45 cable to the LAN (RJ-45) port on the rear panel of your computer and the other end to your LAN. P500MV / P501MV / P500MVES / P500MVC / M500MV / V500MV / V501MV / V500MVES / V500MVC RJ-45 cable Turn on your computer.
  • Page 49: Configuring A Dynamic Ip/Pppoe Network Connection

    Change Adapter settings. Right-click on your LAN and select Properties. Click Internet Protocol Version 4(TCP/IPv4) and click Properties. Click Obtain an IP address automatically and click OK. Continue to the next steps if you are using PPPoE connection. ASUS Desktop PC...
  • Page 50 Return to the Network and Sharing Center and then click Set up a new connection or network. Select Connect to the Internet and click Next. Select Broadband (PPPoE) and click Next. Follow the next onscreen instructions to complete the setup. Chapter 4: Connecting to the Internet...
  • Page 51: Configuring A Static Ip Network Connection

    Repeat steps 1 to 4 of the previous section. Click Use the following IP address. Enter the IP address, Subnet mask and Gateway from your service provider. If needed, enter the preferred DNS Server address and alternative address. When done, click OK. ASUS Desktop PC...
  • Page 52 Chapter 4: Connecting to the Internet...
  • Page 53: Chapter 5 Using Asus Business Manager

    Chapter 5 Using ASUS Business Manager ASUS Business Manager ASUS Manager provides a set of tools for customizing and maintaining your ASUS computer. For detailed information, please refer to https://www.asus.com/support/FAQ/1042634/. The URL may be changed without notice. ASUS Desktop PC...
  • Page 54 Chapter 5: Using ASUS Business Manager...
  • Page 55: Chapter 6 Troubleshooting

    If the keyboard is not responding, press and hold the Power button on your chassis until the computer shuts down. Then press the Power button to turn it on. I cannot connect to a wireless network using the ASUS WLAN Card (on selected models only)? •...
  • Page 56 The arrow keys on the number key pad are not working. Check if the Number Lock LED is off. When the Number Lock LED is on, the keys on the number key pad are used to input numbers only. Press the Number Lock key to turn the LED off if you want to use the arrow keys on the number key pad.
  • Page 57 Check if the disc is centered in the tray, especially for the discs with non-standard size or shape. • Check if the disc is scratched or damaged. The DVD drive eject button is not responding. From the Start menu, click File Explorer. Right-click , then click Eject from the menu ASUS Desktop PC...
  • Page 58 • Ensure that the power cord is properly Your computer’s power cord connected. is not properly connected. • Use other compatible power cord. PSU (Power supply unit) Contact the ASUS Service Center about problems installing another PSU on your computer. Display Problem Possible Cause Action •...
  • Page 59 Ensure the LAN LED is on. If not, try LAN cable problems another LAN cable. If it still does not work, contact the ASUS service center. Your computer is not Ensure that your computer is properly Cannot access the properly connected to a connected to a router or hub.
  • Page 60 • Remove the extra memory modules Memory module problems The system often that you have installed, then try again. hangs or freezes. • Contact the ASUS Service Center for assistance. There is not enough Move your computer to an area with air ventilation for your better air flow.
  • Page 61 • Contact the ASUS Service Center for assistance. If the problem still persists, refer to your Desktop PC’s warranty card and contact the ASUS Service Center. Visit the ASUS Support site at https://www.asus.com/support/ for the service center information.
  • Page 62 Chapter 6: Troubleshooting...
  • Page 63: Appendix Working With Windows

    Launching the Start menu You can launch the Start menu in two ways: • Position your mouse pointer over the Start icon on your desktop then click it. • Press the Windows® logo key on your keyboard. ASUS Desktop PC...
  • Page 64: Opening Programs From The Start Menu

    Opening programs from the Start menu One of the most common uses of the Start menu is opening programs installed on your Computer. You can open programs in two ways: • Position your mouse pointer over the program then click to launch it. •...
  • Page 65: Connecting To Wired Networks

    Shut Down Windows. Select Shut down from the drop- down list then select OK. If your computer is unresponsive, press and hold the power button for at least four (4) seconds until your computer turns off. ASUS Desktop PC...
  • Page 66: Putting Your Computer To The Lowest Power Mode

    Putting your computer to the lowest power mode You can put your computer to the lowest power mode in the following way: Enter Control Panel in the search bar and open it (View by: Category), select Hardware and Sound > Power Options > Choose what the power button does, click Change settings that are currently unavailable, uncheck Turn on fast startup (recommended) and click Save changes.

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