Scanner Problems
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the Product
Information Guide.
NOTE:
If you need technical assistance for your scanner, contact the scanner's manufacturer.
H E C K T H E S C A N N E R D O C U M E N T A T I O N
C
information.
U
N L O C K T H E S C A N N E R
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R
E S T A R T T H E C O M P U T E R A N D T R Y T H E S C A N N E R A G A I N
C
H E C K T H E C A B L E C O N N E C T I O N S
•
See the scanner documentation for cable connection information.
•
Ensure that the scanner cables are securely connected to the scanner and the computer.
V
E R I F Y T H A T T H E S C A N N E R I S R E C O G N I Z E D B Y
1 Click the Start button, click Control Panel, and then click Printers and Other Hardware.
2 Click Scanners and Cameras.
If your scanner is listed, Windows recognizes the scanner.
E I N S T A L L T H E S C A N N E R D R I V E R
R
Sound and Speaker Problems
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the Product
Information Guide.
No Sound From Integrated Speakers
D J U S T T H E
I N D O W S V O L U M E C O N T R O L
A
W
your screen. Ensure that the volume is turned up and that the sound is not muted. Adjust the volume,
bass, or treble controls to eliminate distortion.
D J U S T T H E V O L U M E U S I N G K E Y B O A R D S H O R T C U T S
A
the integrated speakers.
R
E I N S T A L L T H E S O U N D
(
No Sound From External Speakers
E
N S U R E T H A T T H E S U B W O O F E R A N D T H E S P E A K E R S A R E T U R N E D O N
the speakers. If your speakers have volume controls, adjust the volume, bass, or treble to eliminate
distortion.
A
D J U S T T H E
W
I N D O W S V O L U M E C O N T R O L
corner of your screen. Ensure that the volume is turned up and that the sound is not muted.
See the scanner documentation for setup and troubleshooting
—
Ensure that your scanner is unlocked if it has a locking tab or button.
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M
See the scanner documentation for instructions.
—
Double-click the speaker icon in the lower-right corner of
—
See "Reinstalling Drivers and Utilities" on page 111.
A U D I O
)
D R I V E R
—
Click or double-click the speaker icon in the lower-right
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I C R O S O F T
W
I N D O W S
—
Press <Fn><End> to disable (mute) or reenable
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See the setup diagram supplied with
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107
Troubleshooting