Drive Problems - Dell Inspiron 530sa Owner's Manual

Drive Problems

CAUTION:
safety instructions in the Product Information Guide.
E N S U R E T H A T M
Windows XP:
• Click Start and click My Computer.
®
Windows Vista
• Click the Windows Vista Start button
If the drive is not listed, perform a full scan with your antivirus software to check
for and remove viruses. Viruses can sometimes prevent Windows from recognizing
the drive.
N S U R E T H A T T H E D R I V E I S E N A B L E D I N T H E S YS T E M S E T U P P R O G R A M
E
"System Setup" on page 185.
E S T T H E D R I V E
T
• Insert another floppy disk, CD, or DVD to eliminate the possibility that the
original one is defective.
• Insert bootable media and restart the computer.
C L E A N T H E D R I V E O R D I S K
H E C K T H E C A B L E C O N N E C T I O N S
C
R U N T H E H A R D W A R E
Hardware Problems in the Microsoft Windows
Operating System" on page 95.
R U N T H E D E L L
Hard Drive" on page 88.
64
Solving Problems
Before you begin any of the procedures in this section, follow the
®
I C R O S O F T W I N D O W S
:
—
— See "Cleaning Your Computer" on page 196.
T R O U B L E S H O O T E R
D I A G N O S T I C S — See "Starting the Dell Diagnostics From Your
®
R E C O G N I Z E S T H E D R I V E
and click Computer.
— See "Troubleshooting Software and
®
XP and Windows Vista
—
— See
®