Dell Diagnostics Main Menu - Dell Dimension YH242 Owner's Manual

Dell Diagnostics Main Menu

1 After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option
you want.
Option
Express Test
Extended Test
Custom Test
Symptom Tree
2 If a problem is encountered during a test, a message appears with an error code and a description of the
problem. Write down the error code and problem description and follow the instructions on the
screen.
If you cannot resolve the error condition, contact Dell (see
NOTE:
The Service Tag for your computer is located at the top of each test screen. When contacting Dell
support, have your Service Tag ready.
3 If you run a test from the Custom Test or Symptom Tree option, click the applicable tab described in
the following table for more information.
Tab
Results
Errors
Help
Function
Performs a quick test of devices. This test typically takes 10 to
20 minutes and requires no interaction on your part. Run
Express Test first to increase the possibility of tracing the
problem quickly.
Performs a thorough check of devices. This test typically takes
1 hour or more and requires you to answer questions
periodically.
Tests a specific device. You can customize the tests you want
to run.
Lists the most common symptoms encountered and allows
you to select a test based on the symptom of the problem you
are having.
Function
Displays the results of the test and any error conditions
encountered.
Displays error conditions encountered, error codes, and the
problem description.
Describes the test and may indicate requirements for running the
test.
"Contacting Dell" on page 137
Troubleshooting Tools
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