ClonerAlliance UHD Pro Max User Manual

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  • Page 1 ClonerAlliance UHD Pro Max User Manual...
  • Page 2: Copyright Notice

    ClonerAlliance UHD Pro Max User Manual This documentation describes how to use ClonerAlliance UHD Pro Max (Model: CA-989UPM) device. Copyright Notice Copyright © ClonerAlliance Inc. All rights reserved. Documentation Version 1.0.0 No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual, or otherwise, without the prior written permission of ClonerAlliance Inc.
  • Page 3: Safety Notices

    Before using ClonerAlliance UHD Pro Max, please ensure that you read and un- derstand the safety precautions below: 1. Do not attempt to open the case of ClonerAlliance UHD Pro Max or modify it in any way, as this will void the warranty.
  • Page 5: Table Of Contents

    CONTENTS Product Summary Key Features ................2 Technical Specifications .
  • Page 6 10.1 Playback the Recorded media files on ClonerAlliance UHD Pro directly....... . .57 10.2...
  • Page 7 ............105 Frequently Asked Questions 15.1 Why does ClonerAlliance UHD Pro Max Max record videos as Cinematic-FPS 4K@24FPS? ....110 15.2 How to enable Cinematic-FPS recording? .
  • Page 8 15.18Does ClonerAlliance UHD Pro Max record 5.1 audio from the HDMI (AC3, DTS etc) or just 2 channels? ..124 15.19How to deal with the color bars displayed on screen when using PC to capture or edit videos with ClonerAlliance UHD Pro Max? .
  • Page 9 16.6 Playback Issues on PC ............... .129 16.7 File Management Issues .
  • Page 10: Product Summary

    PC. Designed to meet the needs of content creators, gamers, and film enthusiasts, it supports cinematic 4K recording at a specialized frame rate for an authentic movie-like experience. This section introduces the UHD Pro Max’s key features, specifications, and the advantages that make it a versatile tool for high-definition recording and playback.
  • Page 11: Key Features

    • Cinematic-FPS Recording: Record video at 4K resolution with 24fps (or 25fps in Europe), providing a true cinematic look. This frame rate adds a natural motion blur, ideal for a film-like experience. • Standalone Operation: The UHD Pro Max operates independently of a PC, allowing for direct recording, playback, and storage management on the device itself.
  • Page 12 ClonerAlliance UHD Pro Max User Manual • Supported Devices: Compatible with a wide range of HDMI devices, including DVRs, set-top boxes, TV receivers, gaming consoles, and more 1.2. Technical Specifications...
  • Page 13: Product Introduction

    PRODUCT INTRODUCTION 2.1 Box Contents • a. Power Adapter • d. User Manual • b. Remote Control • e. Micro B to USB cable • c. ClonerAlliance UHD Pro • f. HDMI cable...
  • Page 14: Product Diagram

    ClonerAlliance UHD Pro Max User Manual 2.2 Product Diagram 2.2. Product Diagram...
  • Page 15 ClonerAlliance UHD Pro Max User Manual 1. Line In: Stereo audio inputs. 2. Line Out: Insert the headphone plug into this jack to output the video sound. 3. Mic: Insert the microphone plug into this jack to input voice. 4. IR Window: Receives the IR signal from the remote control.
  • Page 16 ClonerAlliance UHD Pro Max User Manual 8. Power ON/OFF button. 9. Power socket of 12V/1A. 10. OUT: Connect an HDMI cable between ClonerAlliance UHD Pro and TV. 11. IN: Connect an HDMI cable between the video player and ClonerAlliance UHD Pro. 2.2. Product Diagram...
  • Page 17 ClonerAlliance UHD Pro Max User Manual 12. To PC: Connect the Micro-USB to USB cable between PC and ClonerAlliance UHD Pro for recording videos to PC. Tip: This function above must be realized with software. For Windows system, please use ClonerAlliance Helper/OBS etc, For Mac/Linux system, please use OBS.
  • Page 18: Indicator Color

    ClonerAlliance UHD Pro Max User Manual 2.3 Indicator Color Diagram 14. Top indicator. 15. Side indicator. 2.3. Indicator Color Diagram...
  • Page 19 ClonerAlliance UHD Pro Max User Manual 1. Top indicator • Color: Stable BLUE • Status: Output and Recording Resolution is 4K@30Hz 2.3. Indicator Color Diagram...
  • Page 20 ClonerAlliance UHD Pro Max User Manual • Color: Stable GREEN • Status: Output and Recording Resolution is 1080p@60Hz or Below 2.3. Indicator Color Diagram...
  • Page 21 ClonerAlliance UHD Pro Max User Manual • Color: Blink BLUE&GREEN Alternately • Status: No Input/Unsupported Input 2.3. Indicator Color Diagram...
  • Page 22 ClonerAlliance UHD Pro Max User Manual 2. Side Indicator • Color: Stable BLUE • Status: Encoding Format is H.264 2.3. Indicator Color Diagram...
  • Page 23 ClonerAlliance UHD Pro Max User Manual • Color: Stable GREEN • Status: Encoding Format is H.265 2.3. Indicator Color Diagram...
  • Page 24 ClonerAlliance UHD Pro Max User Manual • Color: OFF • Status: No Storage Device Connected 2.3. Indicator Color Diagram...
  • Page 25: Remote Diagram

    ClonerAlliance UHD Pro Max User Manual 2.4 Remote Diagram REC/STOP. DISPLAY. Snapshot. OK button. Up arrow. Down arrow. Left arrow. Right arrow. Menu. Back button. Start or stop playing. Video playback. Image playback. Delete recorded files. Volume down for Mic.
  • Page 26: Quick Start Guide

    QUICK START GUIDE The Quick Start Guide provides basic instructions to help you set up and start using the ClonerAlliance UHD Pro Max. Follow these steps to connect, configure, and begin recording with your device.
  • Page 27: Connecting The Device

    3.2 Basic Operation Steps 1. Power On: Press the power button on the UHD Pro Max or use the remote control to turn on the device. 2. Insert Storage Device: Insert a USB drive, TF card, or external hard drive into the appropriate port to save your recordings.
  • Page 28: Hardware Features

    HARDWARE FEATURES The ClonerAlliance UHD Pro Max is designed with versatile hardware features to support high-quality 4K recording, conve- nient playback, and flexible connectivity. This section outlines the key hardware components and ports that make the UHD Pro Max a powerful tool for video capture.
  • Page 29: Hdmi Input And Output

    This enables you to view the content on a monitor or TV while recording or streaming. 4.2 Supported Storage Devices The UHD Pro Max is compatible with various storage devices, providing flexible storage options for your recordings. • USB Flash Drive: Plug a USB flash drive into the USB port to store recorded files.
  • Page 30: Audio Input And Output Options

    4.4 USB 3.0 Connectivity The ClonerAlliance UHD Pro Max features a USB 3.0 port for high-speed data transfer and PC connectivity. • To PC Connection: Connect the device to a PC via the USB Type-C to USB Type-A cable for data management and recording.
  • Page 31: Remote Control

    ClonerAlliance UHD Pro Max User Manual 4.5 Remote Control The UHD Pro Max includes a remote control, which enables easy operation from a distance. Use the remote to: • Navigate the on-screen menu • Start and stop recordings • Adjust volume levels •...
  • Page 32: System Setup And Menu Navigation

    SYSTEM SETUP AND MENU NAVIGATION The ClonerAlliance UHD Pro Max provides a user-friendly on-screen display (OSD) menu that allows you to configure system settings, adjust recording preferences, and manage storage. This section covers the primary menus and their settings to help you navigate and customize the device for optimal use.
  • Page 33: System Settings

    ClonerAlliance UHD Pro Max User Manual 5.1 System Settings Access the System Settings menu to configure basic settings for date, time, display resolution, and system language. • System Time: Set the current date and time for accurate timestamping of your recordings.
  • Page 34: Recording Settings

    ClonerAlliance UHD Pro Max User Manual display requirements. • HDMI Output Scale: Set the scaling of the output display to fit your screen (e.g., 100%). • Screen Saver: Enable or disable the screen saver and set the idle time before activation.
  • Page 35 ClonerAlliance UHD Pro Max User Manual • File Format: Select the recording file format (MP4 for general use, TS for broadcasting). • Recording Resolution: Choose the resolution for recording, with options such as Auto, 4K@24fps (Cinematic-FPS), or 4K@30fps. • File Size: Set a maximum file size limit or choose “Unlimited”for continuous recording.
  • Page 36: Audio Settings

    ClonerAlliance UHD Pro Max User Manual • Audio Codec: Choose the audio encoding format (e.g., AAC, MP3). • Audio Bitrate: Set the audio bitrate, up to 320kbps for high fidelity. • Time Watermark: Enable a time watermark on your recordings.
  • Page 37 ClonerAlliance UHD Pro Max User Manual • HDMI In Volume: Adjust the volume level for audio from HDMI sources. • Line In Volume: Control the volume for audio connected via the Line In port. • Mic In Volume: Set the volume level for microphone input.
  • Page 38: Scheduling Settings

    ClonerAlliance UHD Pro Max User Manual 5.4 Scheduling Settings Use Scheduling Settings to set up automatic recording sessions. • Schedule Function: Toggle the scheduling feature on or off. • Schedule Time Settings: Add and configure up to five scheduled recordings, setting start time, duration, and frequency.
  • Page 39: Storage Management

    ClonerAlliance UHD Pro Max User Manual 5.5 Storage Management Manage connected storage devices, file organization, and available space. • Format Storage: Format USB drives, TF cards, or external hard drives connected to the device. • File Management: Search, delete, rename, and sort files stored on the device.
  • Page 40: Video And Audio Playback

    ClonerAlliance UHD Pro Max User Manual 5.6 Video and Audio Playback Access recorded videos and audio files and control playback directly from the UHD Pro Max. • Video Playback: Select and view recorded video files. Use controls such as play, pause, fast-forward, and rewind.
  • Page 41: Recording Modes

    RECORDING MODES The ClonerAlliance UHD Pro Max offers multiple recording modes, allowing you to capture high-quality video at different frame rates and resolutions to suit your needs. From cinematic 24fps recording to high-bitrate 4K capture, the device’s recording modes provide flexibility for various content types, including movies, gameplay, and live events.
  • Page 42: Cinematic-Fps Recording

    ClonerAlliance UHD Pro Max User Manual 6.1 Cinematic-FPS Recording Cinematic-FPS mode allows you to record video at 24fps (or 25fps in Europe), a frame rate standard commonly used in film production. This recording mode replicates the cinematic feel and natural motion blur associated with traditional movies, offering a more immersive viewing experience.
  • Page 43: Standard 4K Recording

    6.2 Standard 4K Recording In standard 4K recording mode, the UHD Pro Max captures video at 30fps, a commonly used frame rate for high-resolution streaming and playback. This mode is ideal for most types of content where smooth video with high detail is preferred.
  • Page 44 ClonerAlliance UHD Pro Max User Manual • 4K@30fps: Record 4K video with smooth motion, suitable for fast-action scenes and general content. • Flexible Applications: Perfect for recording gameplay, events, and other content where high resolution and moderate frame rate are required.
  • Page 45: Pause And Resume Recording

    6.3 Pause and Resume Recording The UHD Pro Max supports a Pause and Resume function that allows you to temporarily halt the recording and resume without creating a new file. This is especially useful for event recording where you need breaks without segmenting your video.
  • Page 46: Scheduled Recording

    ClonerAlliance UHD Pro Max User Manual 6.4 Scheduled Recording The Scheduled Recording feature enables you to set up automatic recording sessions based on specific times and durations. With up to five customizable schedules, you can plan recordings for future events, ensuring that nothing is missed.
  • Page 47 ClonerAlliance UHD Pro Max User Manual • Customizable Schedules: Set start times, durations, and recording frequencies for each schedule. • Automatic Capture: The device will start and stop recording based on the predefined schedule, making it convenient for timed broadcasts and recurring events.
  • Page 48: Record Videos To The Usb/Tf Storage Device

    3. Plug the USB storage device into ClonerAlliance UHD Pro. 4. Plug the power adapter into the power socket and plug the other end into the 12V/1A port of ClonerAlliance UHD Pro. 5. Power on ClonerAlliance UHD Pro after all devices and cables are well connected.
  • Page 49: Record Videos

    Please use a premium USB flash drive or mobile hard disk with high speed to avoid unexpected problems such as file loss. 7.2 Record videos You can select to use the function buttons on ClonerAlliance UHD Pro to record or use the remote of ClonerAlliance UHD Pro to record. Please check out details below.
  • Page 50 5. When the LED turns solid blue or solid green from blinking blue/green alternately, it indicates the video has been saved successfully. 6. You can playback the recorded files on ClonerAlliance UHD Pro directly or on PC or on a smart TV. • Record videos with the remote included with ClonerAlliance UHD Pro...
  • Page 51 ClonerAlliance UHD Pro. This option should be done with USB storage device connected to ClonerAlliance UHD Pro. 3. Press the Rec/Stop button on the Remote of ClonerAlliance UHD Pro, then the LED will blink blue or green, which 7.2. Record videos...
  • Page 52 ClonerAlliance UHD Pro Max User Manual indicates the capture box is in the process of recording. 4. During recording process, you can adjust the volume of HDMI IN at any time. If you got Mic connected, you also can adjust the volume of Mic during recording by pressing the volume up/down button on the Remote.
  • Page 53: Take Snapshots

    6. When the LED turns solid blue or solid green from blinking blue/green alternately, it indicates the video has been saved successfully. 7. You can playback the recorded files on ClonerAlliance UHD Pro directly or on PC or on a smart TV. Note: DO NOT remove the USB storage drive from ClonerAlliance UHD Pro in the process of recording (Flashing Blue/Green LED indicates it’s still in the process of recording.)
  • Page 54: Record Live Commentary Or Voice-Over

    ClonerAlliance UHD Pro can capture and mix dual audio channels coming from game console and your microphone. Capture your live commentary with the microphone jack, which is built into ClonerAlliance UHD Pro. Plug a microphone and then capture your gameplay with your live voice! •...
  • Page 55 ClonerAlliance UHD Pro Max User Manual It is compatible with most 3.5mm audio standard MICs, you can mix your voice into source video. It will be shown in display OSD as “MIC ON” 7.4. Record live commentary or voice-over...
  • Page 56 ClonerAlliance UHD Pro Max User Manual • Connect Line in Line in socket is compatible with 3.5mm audio connector, such as audio mix device, mp3 players and cell phones. You can easily mix audio via “Line in”by using 3.5mm audio cable connected to audio devices.
  • Page 57 “Line out”and output devices. • Adjust Mic volume using the Remote You can press volume up/down button on the Remote control of ClonerAlliance UHD Pro to adjust the volume of Mic. The up/down buttons on the Remote control: 7.4. Record live commentary or voice-over...
  • Page 58: Audio Recording And Extraction

    AUDIO RECORDING AND EXTRACTION The ClonerAlliance UHD Pro Max offers advanced audio recording and extraction capabilities, allowing users to capture high-quality audio directly from HDMI, as well as mix additional audio sources. This section explains the audio recording features, including HDMI audio extraction, audio format options, and mixed audio recording.
  • Page 59: Hdmi Audio Recording And

    8.1 HDMI Audio Recording and Extraction The UHD Pro Max enables direct audio recording from HDMI sources, capturing the audio alongside video or as an inde- pendent audio file. This feature is ideal for users who wish to save high-fidelity audio tracks from HDMI devices, such as game consoles, TV boxes, or cameras.
  • Page 60: Mixed Audio Recording

    ClonerAlliance UHD Pro Max User Manual 8.2 Mixed Audio Recording The UHD Pro Max supports mixed audio recording, allowing you to combine audio from multiple sources. This feature is beneficial for content creators who need to add live commentary or background music to recordings.
  • Page 61 ClonerAlliance UHD Pro Max User Manual • Line In and Mic In: Connect additional audio sources via the Line In or Mic In ports to include external audio in the recording. • AUX Input: AUX audio input allows connection from external audio devices, such as a phone or music player, to add background music or other sounds.
  • Page 62: Audio Playback

    ClonerAlliance UHD Pro Max User Manual 8.3 Audio Playback The UHD Pro Max also includes an audio playback feature, allowing users to review recorded audio files directly on the device. This is useful for quick audio checks without needing to transfer files to another device.
  • Page 63 ClonerAlliance UHD Pro Max User Manual 8.3. Audio Playback...
  • Page 64: Schedule Recording

    SCHEDULE RECORDING 9.1 Set the system time Press the “MENU”button on the remote control. Select “System Settings”on the OSD menu. Set the “System time” by using the four arrow buttons on the remote control. Then press the “OK”button on remote to save it. Then press the “BACK”button on the remote to exit the “System Settings”.
  • Page 65: Set The Schedule

    Then press“OK” to save the scheduled task and then press“BACK” button on the remote to exit“Schedule Settings”. Then ClonerAlliance UHD Pro will start to record videos automatically at the scheduled time. Note: If you want to record certain TV channel’s video, do select the TV channel first.
  • Page 66: Playback The Recorded Media Files

    2. Connect ClonerAlliance UHD Pro from “Out”port to TV via an HDMI cable. 3. Plug the USB storage device into the “Storage”port of ClonerAlliance UHD Pro. 4. Plug the power adapter into the power socket and plug the other end into the 12V/1A port of ClonerAlliance UHD Pro.
  • Page 67 ClonerAlliance UHD Pro Max User Manual After all devices are connected properly, plug the USB storage device into ClonerAlliance UHD Pro and press the“VIDEO” or “IMAGE”button on the remote control to enter the playback menu interface. You will see the file list.
  • Page 68 ClonerAlliance UHD Pro Max User Manual • Fullscreen playback Select your desired file by using the four arrow buttons on the remote control. You can preview the files and press “OK”button to fullscreen playback. 10.1. Playback the Recorded media files on ClonerAlliance UHD Pro directly...
  • Page 69 1. When using ClonerAlliance UHD Pro, you cannot use the remote to playback the recorded video after recording. To be more specific, you can use ClonerAlliance UHD Pro to record videos successfully, but you can’t playback it with the remote.
  • Page 70: Playback The Recorded Media Files On Tv

    ClonerAlliance UHD Pro Max User Manual • Quick solutions If you got problems in the process of playback, please try the steps below: 1. Please make sure that your USB stick/external hard drive works well. You can change another one to confirm it or format it to resolve it.
  • Page 71 ClonerAlliance UHD Pro Max User Manual 2. Launch USB device on smart TV, then playback the files ClonerAlliance UHD Pro recorded. 10.2. Playback the Recorded media files on TV...
  • Page 72: Playback/Edit The Recorded Media Files On Pc

    ClonerAlliance UHD Pro Max User Manual 10.3 Playback/Edit the Recorded media files on PC • Connect 1. Plug the USB flash drive to the USB socket of PC. 2. Launch USB flash drive on PC. • Steps: 1. Playback the recorded video files with VLC media player.
  • Page 73: Pc Connectivity And Uvc Support

    PC CONNECTIVITY AND UVC SUPPORT The ClonerAlliance UHD Pro Max supports high-speed USB connectivity and UVC (USB Video Class) protocol, making it compatible with multiple operating systems and a range of video applications. This functionality enables seamless recording, playback, and live streaming directly to a PC, providing flexibility for users who wish to manage their recordings on a...
  • Page 74: Connecting To A Pc

    ClonerAlliance UHD Pro Max User Manual 11.1 Connecting to a PC The UHD Pro Max can be connected to a PC using the included USB Type-C to USB Type-A cable, allowing users to access the device directly on their computer.
  • Page 75: Support

    ClonerAlliance UHD Pro Max User Manual 11.2 UVC (USB Video Class) Support UVC support makes the UHD Pro Max highly compatible with a variety of operating systems and software, allowing it to function as a plug-and-play video capture device. 11.2. UVC (USB Video Class) Support...
  • Page 76 ClonerAlliance UHD Pro Max User Manual • Multi-OS Compatibility: Compatible with Windows, macOS, and Linux, allowing users on different systems to utilize the device easily. • No Additional Drivers Required: The UVC protocol allows the device to be recognized automatically by compatible software without the need for additional drivers.
  • Page 77: Usb Camera Support

    ClonerAlliance UHD Pro Max User Manual 11.3 USB Camera Support The UHD Pro Max supports USB cameras, allowing it to record and capture video directly from USB webcams or other USB camera devices. • Direct USB Camera Input: Connect a USB camera to the device and capture video in real-time.
  • Page 78: Applications And Use Cases

    11.4 Applications and Use Cases With PC connectivity and UVC support, the UHD Pro Max offers a range of applications for different scenarios: • Live Streaming: Stream live video directly from the UHD Pro Max using software like OBS or Streamlabs.
  • Page 79 ClonerAlliance UHD Pro Max User Manual • Video Conferencing: Use the device for high-quality video input on Zoom, Teams, and other conferencing platforms. • File Management: Transfer, organize, and edit files easily by connecting the device to your PC. 11.4. Applications and Use Cases...
  • Page 80: Software Installation

    12.1 Install and register ClonerAlliance Helper (Windows Users) 1. Install ClonerAlliance Helper Note:Prior to installing ClonerAlliance Helper, please make sure you are using Windows 7 or later versions and your PC is equipped with USB 2.0 or 3.0 port. • Download ClonerAlliance Helper software from https://static.cloner-alliance.com/download/cloneralliance-helper.exe...
  • Page 81 1. Connect the video player to the In port on ClonerAlliance UHD Pro via an HDMI cable. 2. Plug the power adapter into the power socket and plug the other end into the 12V/1A port of ClonerAlliance UHD Pro. 3. Connect the Micro-USB to USB cable between the “To PC”port of ClonerAlliance UHD Pro and the USB port of...
  • Page 82 After all devices have been connected properly, please power on all connected devices. The Windows operating system will prompt “Found a new hardware”and install the driver automatically. Please make sure ClonerAlliance UHD PRO is connected successfully and“CA-989UP UAC/UVC” appears in the Device Manager (Right click My Computer – Manage –...
  • Page 83 2. Register ClonerAlliance Helper Please register ClonerAlliance Helper first before using, otherwise it can only be used for 7 days. Launch ClonerAlliance Helper. Click ”Input registration code” button in the auto pop-up Register window. Fill in your proper Email address, real name and code.
  • Page 84 ClonerAlliance UHD Pro Max User Manual Scan the QR code below or visit https://www.cloner-alliance.com/register/ to get your registration code of ClonerAlliance Helper. The S/N of ClonerAlliance UHD Pro is in the form of CXXXXXXXXX. XXXXXXXXX Click.Here For more details about registering ClonerAlliance Helper, visit here to read step by step instructions.
  • Page 85: Users)

    ClonerAlliance UHD Pro Max User Manual 12.2 Install and register MP4-Cloner (Windows Users) 1. Install MP4-Cloner MP4-Cloner is a versatile program to edit MP4 video files recorded with our video capture tool. It enables you to trim, combine, convert and burn your MP4 videos.
  • Page 86 Note: Prior to installing MP4-Cloner, please make sure you are using Windows 7 or later versions and your PC is equipped with USB 2.0 or 3.0 port. 2. Register MP4-Cloner Once ClonerAlliance Helper is registered successfully, then MP4-Cloner will be registered automatically at the same time 12.2. Install and register MP4-Cloner (Windows Users)
  • Page 87 ClonerAlliance UHD Pro Max User Manual (Click on the “i”button of MP4-Cloner, and you can check the registration information). For more details about registering bundled software of ClonerAlliance products, visit here to read step by step instructions. 12.2. Install and register MP4-Cloner (Windows Users)
  • Page 88: Install Vlc Player (Windows, Mac, And Linux Users)

    ClonerAlliance UHD Pro Max User Manual 12.3 Install VLC player (Windows, Mac, and Linux Users) VLC is a free and open source cross-platform multimedia player and framework that plays most multimedia files as well as DVDs, Audio CDs, VCDs, and various streaming protocols. Download and start streaming quickly and easily on Windows, Mac or Linux.
  • Page 89: Install Obs Studio

    ClonerAlliance UHD Pro Max User Manual 12.4 Install OBS Studio Please install Open Broadcaster Software (OBS Studio) and run it on your computer. If you are Mac/Linux users, please download OBS Mac/Linux version accordingly. Tip: You can click here to download Open Broadcaster Software (OBS Studio).
  • Page 90 ClonerAlliance UHD Pro Max User Manual 12.4. Install OBS Studio...
  • Page 91: Record And Trim/Combine/Convert Videos On Pc

    RECORD AND TRIM/COMBINE/CONVERT VIDEOS ON PC 13.1 Install Software •ClonerAlliance Helper Please download ClonerAlliance Helper software and install it on your PC first. See details about Install and register ClonerAlliance Helper (Windows Users) •MP4-Cloner Please download MP4-Cloner software and install it on your PC first. See details about...
  • Page 92: Record/Capture Videos On Pc

    HDMI OUT 1. After all devices are connected properly, power on the video source device and launch ClonerAlliance Helper on PC. • When you use ClonerAlliance UHD Pro for the first time, you may see the following color bars screen:...
  • Page 93 ClonerAlliance UHD Pro Max User Manual It’s quite easy to fix it. Please click here to find the answer. 2. If everything is ok and you will see the image of the video source as below: 13.2. Record/Capture videos on PC...
  • Page 94 ClonerAlliance UHD Pro Max User Manual 3. Click to start recording. 13.2. Record/Capture videos on PC...
  • Page 95 ClonerAlliance UHD Pro Max User Manual Software interfaces may vary depending on the version. 4. Click to stop recording. 13.2. Record/Capture videos on PC...
  • Page 96 ClonerAlliance UHD Pro Max User Manual Tip: During recording, you can also click to pause at anytime. When you want to resume, please click to continue recording. Besides, you can Click to take screenshots, click to capture GIF animation. 5. After recording, click to view the captured files, then double click the files to play back directly.
  • Page 97 ClonerAlliance UHD Pro Max User Manual 6. ClonerAlliance Helper also supports recording videos at the scheduled time. Click to enter the ”Setup” window. Then click the ”+” button. 13.2. Record/Capture videos on PC...
  • Page 98 ClonerAlliance UHD Pro Max User Manual Please enable schedule recording first, and set the recording duration, starting time and repeat mode for schedule recording. Then click ”OK”. Then videos will be recorded automatically at the scheduled time. 13.2. Record/Capture videos on PC...
  • Page 99: Trim Video Files On Pc

    ClonerAlliance UHD Pro Max User Manual 13.3 Trim video files on PC •Step 1: Launch MP4-Cloner and click on the “Trim”button. •Step 2: 13.3. Trim video files on PC...
  • Page 100 ClonerAlliance UHD Pro Max User Manual Click on the “Add”button to add a MP4 video. Set the start and end time and then click on the “Start”button. •Step 3: Affirm the configuration. Click on the “Browse”button to set the video name and saving path. You can choose the audio codec from Keep AAC, AC3 and MP3.
  • Page 101 ClonerAlliance UHD Pro Max User Manual •Step 4: It will start trimming. 13.3. Trim video files on PC...
  • Page 102 ClonerAlliance UHD Pro Max User Manual •Step 5: Completed! 13.3. Trim video files on PC...
  • Page 103: Combine Video Files On Pc

    ClonerAlliance UHD Pro Max User Manual 13.4 Combine video files on PC •Step 1: Launch MP4-Cloner and click on the “Combine”button. •Step 2: 13.4. Combine video files on PC...
  • Page 104 ClonerAlliance UHD Pro Max User Manual Click on the “Add”button to add at least two MP4 videos to the list and click on the “Browse”button to set the video name and saving path. Then select the audio codec from AAC, AC3 and MP3 and then click on the “Start”button.
  • Page 105 ClonerAlliance UHD Pro Max User Manual •Step 4: Completed! 13.4. Combine video files on PC...
  • Page 106: Convert Video Files On Pc

    ClonerAlliance UHD Pro Max User Manual 13.5 Convert video files on PC •Step 1: Launch MP4-Cloner and click on the “Convert”button. •Step 2: 13.5. Convert video files on PC...
  • Page 107 ClonerAlliance UHD Pro Max User Manual Click on the “Add File(s)”button to add one or more MP4 videos to the list and then click on the “Next” button. Note: If you add two or more MP4 videos, the option “Combine into one file”at the bottom will be available. This feature enables you to combine the converted videos into one video.
  • Page 108 ClonerAlliance UHD Pro Max User Manual •Step 4: Set the output folder. Click on the“Browse” button to choose the video saving path and then click on the“Start” button. 13.5. Convert video files on PC...
  • Page 109 ClonerAlliance UHD Pro Max User Manual Note: On this window, there is an option “Output video to the source directory”. If you check this option, the video will be saved to the source directory. To avoid the same file name, the option “Add a suffix to the target file name”will be also checked automatically to differentiate the target video and source video.
  • Page 110 ClonerAlliance UHD Pro Max User Manual Note: If you’d like to shut down your computer after the conversion is completed, please close all the other programs and select “Shut down the computer when the conversion is finished”. •Step 6: Completed!
  • Page 111: Preview Videos For Live Streaming

    2. Connect the Micro-USB to USB cable between the “To PC”port and the USB port of PC. 3. Plug the power adapter into the power socket and plug the other end into the 12V/1A port of ClonerAlliance UHD Pro. 14.2 Install ClonerAlliance Helper or OBS Studio For Windows users, ClonerAlliance Helper or third party software like OBS, VLC, etc can be used with ClonerAlliance UHD Pro.
  • Page 112: Setting For Live Stream In Cloneralliance Helper (Windows)

    ClonerAlliance UHD Pro Max User Manual See details about Install and register ClonerAlliance Helper (Windows Users) See details about Install OBS Studio 14.3 Setting for live stream in ClonerAlliance Helper (Windows) 1. Run ClonerAlliance Helper software. 14.3. Setting for live stream in ClonerAlliance Helper (Windows)
  • Page 113 Then click ”Add” to confirm settings and add a live stream server. 3. Please click to start live streaming. 4. At the same time, you also can click to capture the streaming videos. 14.3. Setting for live stream in ClonerAlliance Helper (Windows)
  • Page 114: Setting For Preview Video In Obs Studio

    ClonerAlliance UHD Pro Max User Manual 14.4 Setting for preview video in OBS studio 1. Run Open Broadcaster Software (OBS Studio). 14.4. Setting for preview video in OBS studio...
  • Page 115 ClonerAlliance UHD Pro Max User Manual 2. Please click “+”below “Sources”and select “Video Capture Device”from the pop-up menu, then click “OK”. 14.4. Setting for preview video in OBS studio...
  • Page 116 ClonerAlliance UHD Pro Max User Manual 3. In the “Properties for Video Capture Device”window, select “CA-989UP UVC”in the dropdown list of “Device” , and then scroll down to the “Audio Output Mode”option. Please select “Output desktop audio (DirectSound)”in the drop-down list. Click “OK”to save the settings.
  • Page 117 ClonerAlliance UHD Pro Max User Manual 14.4. Setting for preview video in OBS studio...
  • Page 118 ClonerAlliance UHD Pro Max User Manual 4. Now you can preview the video. Note: Please do NOT run ClonerAlliance Helper and any Third-Party Live Streaming Software like OBS Studio at the same time. You need to run each of them separately.
  • Page 119: Frequently Asked Questions

    Watch TV at the same FPS as the original broadcast. Most television broadcasts use 24fps to achieve a cinematic look, and ClonerAlliance UHD Pro Max Max records 4K videos at this frame rate, preserving the original broadcast style for optimal realism.
  • Page 120: How To Enable Cinematic-Fps Recording

    1. Set Display Mode: Adjust your 4K TV display mode to “Cinema”or “Filmmaker Mode.” 2. Media Player Settings: On your 4K media player, select “Match Original Frame Rate”or “Auto Adjustment.” 3. UHD Pro Max Settings: On the device menu, choose Auto (Cinematic-FPS) under recording settings for optimal cinematic results.
  • Page 121: It Shows "Recording Stopped: File Size Has Reached 4Gb!"What Should I Do

    NTFS formatting. This setting will remove file size restrictions for longer recordings. 15.5 How many recording schedules can I set? The ClonerAlliance UHD Pro Max Max allows up to five recording schedules. Each schedule can be customized with specific: • Start Time •...
  • Page 122: Can I Mix Audio From Different Sources

    15.6 Can I mix audio from different sources? Yes, the UHD Pro Max supports mixed audio recording, allowing you to combine audio from HDMI, Line In, and Mic In inputs. This feature is especially useful if you want to add commentary or background music to your recordings.
  • Page 123 ClonerAlliance UHD Pro Max User Manual 2. Download the Latest Firmware: Visit the ClonerAlliance website to download the latest firmware update file. 3. Install the Update: Follow the instructions provided with the firmware file to install it on the device.
  • Page 124 ClonerAlliance UHD Pro Max User Manual Please click here to find the answer. 15.7. How do I update the firmware?
  • Page 125: Why Can't I Switch H.264 To H.265

    ClonerAlliance UHD Pro Max User Manual 15.8 Why can’t I switch H.264 to H.265? Please note that the button is only available when USB storage device is connected. 15.9 What do different colors of the LED light on ClonerAlliance UHD Pro Max indicate? Top Indicator...
  • Page 126: Usb Device Is Not Detected And Side Indicator Isn't On, What Should I Do

    1. Plug the USB device before powering on UHD Pro. 2. If the USB device isn’t detected, keep it inserted and reboot ClonerAlliance UHD Pro Max. 15.10. USB device is not detected and side indicator isn’t on, what should I do?
  • Page 127: What Resolutions Does Cloneralliance Uhd Pro Max Support

    ClonerAlliance UHD Pro Max User Manual 15.11 What resolutions does ClonerAlliance UHD Pro Max sup- port? FYI. Please make sure your source device‘s output resolution is correspondent with the supported input resolutions in this chart, ClonerAlliance UHD Pro Max will record accordingly.
  • Page 128: Video

    Alliance UHD Pro Max connected? How do I get a cinema- like 4k video? ClonerAlliance UHD Pro Max records 4K content with their native FPS (between 23-30Hz), allowing you to get a cinema-like viewing experience on your TV. The native FPS of the contents is called Cinematic-FPS.
  • Page 129 ClonerAlliance UHD Pro Max User Manual If you want a 60fps recording, please have your video player output set to 4K@60Hz, then ClonerAlliance UHD Pro Max will output and record the 4K content at 1080p@60fps. Although the recorded video is...
  • Page 130: Does Cloneralliance Uhd Pro Max Work With An Over-2Tb External Hard Drive

    Yes, ClonerAlliance UHD Pro Max works with an over-2TB external hard drive. For ClonerAlliance UHD Pro Max, it works with all formats of USB sticks(NTFS, FAT32, exFat) and external hard drives(MBR and GPT). FYI. Due to the maximum capacity limitation of FAT32 and NTFS format, if you use an over-2TB external hard drive and don’t want to partition it, please format it to exFAT, it will work.
  • Page 131: Why Does The Recorded File Split Into Multiple Segments

    4GB at most due to the limitation of FAT32 format. Once the recorded file size exceeds these limitations accordingly, ClonerAlliance UHD Pro Max will generate a new video file automatically to continue the record.(If needed, you may use bundled Windows software MP4-Cloner to combine them into one file easily.)
  • Page 132: How To Playback The Recorded Video Files On The Usb Storage Device

    ClonerAlliance UHD Pro Max? Yes, but you need to take the USB storage device out from your ClonerAlliance UHD Pro Max and rename the recorded files on a computer. Please be sure the file’ s name begins with“REC”, namely, you can customize the latter part, please rename it to the format of REC_XXXXXXXXXX.mp4, then the renamed video files also can be played with UHD Pro.
  • Page 133: Does Cloneralliance Uhd Pro Max Record 5.1 Audio From The Hdmi (Ac3, Dts Etc) Or Just 2 Channels

    HDMI (AC3, DTS etc) or just 2 channels? ClonerAlliance UHD Pro Max records PCM or Stereo audio format. I am sorry that it doesn’t record Dolby Digital 5.1. Please adjust the audio output of your source device to PCM or Stereo before recording.
  • Page 134: Troubleshooting

    TROUBLESHOOTING This section provides solutions to common issues you may encounter while using the ClonerAlliance UHD Pro Max. Follow the instructions for each issue to resolve it, and refer to the FAQ or customer support if additional assistance is needed.
  • Page 135: Device Will Not Power On

    3. Inspect the Power Adapter: Make sure the power adapter’ s indicator light (if available) is on, showing it is providing power. If the device still does not turn on, try using another compatible power adapter or contact ClonerAlliance support. 16.2 No Signal Detected If the device shows a “No Signal”message, follow these steps:...
  • Page 136: Recording Stops Unexpectedly

    ClonerAlliance UHD Pro Max User Manual If the problem persists, restart both the UHD Pro Max and the video source. 16.3 Recording Stops Unexpectedly If recordings stop unexpectedly, this may be due to storage limitations or recording settings: 1. Check Storage Capacity: Ensure your storage device (USB drive, TF card, or external hard drive) has sufficient free space.
  • Page 137: Firmware Update Issues

    16.5 Firmware Update Issues If you experience issues updating the firmware, follow these troubleshooting steps: 1. Verify Firmware File: Ensure the firmware file you downloaded is compatible with the UHD Pro Max model. Check the file format and instructions from the ClonerAlliance website.
  • Page 138 16.7 File Management Issues If you are unable to delete, rename, or sort files on the UHD Pro Max: 1. Check Storage Format: Ensure that the storage device is formatted in a compatible file system (NTFS or exFAT).
  • Page 139 ClonerAlliance UHD Pro Max User Manual If problems persist, try managing files on a PC connected to the device. 16.7. File Management Issues...
  • Page 140: Product Specifications

    PRODUCT SPECIFICATIONS 1920x1080 640x480, 720x480, 720x576, 800x600, 1024x768, 1280x720, 1280x1024, Input 600x1200, 1920x1080, 3840x2160(60HZ, 30HZ, 24HZ) 640x480, 720x480, 720x576, 800x600, 1024x768, 1280x720, 1280x1024, Output 600x1200, 1920x1080, 3840x2160(30HZ, 25HZ) Recording Up to 3840x2160(30fps) Output for- H.264, H.265 Video stan- HDMI 2.0 standard dard (input) Input signal HDMI, Line in, Mic...
  • Page 141: After Sales Warranty

    AFTER SALES WARRANTY ClonerAlliance Inc. provides 60-Day No Hassle Return(No Additional Fee) and 2-Year Replacement Warranty Service for all hardware. Please rest assured to use ClonerAl- liance products.
  • Page 142 CONTACT US If you encounter any problem when using our products, please contact us by support@cloner-alliance.com or call 1-844-9-CLONER (toll free) and we will serve you with utmost satisfaction. We’ll offer a satisfying discount on batch purchase and affiliate program. If you are interested, please contact us by market@cloner-alliance.com.
  • Page 143 DISCLAIMER HDMI is a registered trademark of HDMI Licensing, LLC. USB is a registered trade- mark of USB Implementers Forum. HDMI and USB are registered trademarks of their respective companies. ClonerAlliance Inc. is not affiliated with those companies.
  • Page 144 Toll free: 1-844-9-CLONER Support Email: support@cloner-alliance.com Market Email: market@cloner-alliance.com www.cloner-alliance.com Copyright ClonerAlliance Inc. All rights reserved.

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