Lockups And Software Problems; The Computer Does Not Start Up; The Computer Stops Responding; A Program Stops Responding Or Crashes Repeatedly - Dell TrueMobile 1300 Owner's Manual

Lockups and Software Problems

CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the Product
Information Guide.

The computer does not start up

N S U R E T H A T T H E A D A P T E R I S F I R M L Y C O N N E C T E D T O T H E C O M P U T E R A N D T O T H E E L E C T R I C A L O U T L E T
E A C

The computer stops responding

NOTICE:
You might lose data if you are unable to perform an operating system shutdown.
T U R N T H E C O M P U T E R O F F
your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then
restart your computer.

A program stops responding or crashes repeatedly

N D T H E P R O G R A M
E —
1 Press <Crtl><Shift><Esc> simultaneously.
2 Click the Applications tab and select the program that is no longer responding.
3 Click End Task.
NOTE:
The chkdsk program may run when you restart the computer. Follow the instructions on the screen.
C H E C K T H E S O F T W A R E D O C U M E N T A T I O N
usually includes installation instructions in its documentation or on a floppy disk or CD.
A program is designed for an earlier Microsoft
U N T H E R O G R A M O M P A T I B I L I T Y
R P C
it runs in an environment similar to non-Windows XP operating system environments.
1 Click the Start button, point to All Programs→ Accessories, and then click Program Compatibility
Wizard.
2 In the welcome screen, click Next.
3 Follow the instructions on the screen.

A solid blue screen appears

T U R N T H E C O M P U T E R O F F
your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then
restart your computer.
If you are unable to get a response by pressing a key on your keyboard or moving
—
If necessary, uninstall and then reinstall the program. Software
—
The Program Compatibility Wizard configures a program so
I Z A R D
W —
If you are unable to get a response by pressing a key on your keyboard or moving
—
® ®
Windows operating system
.
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Solving Problems