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NECC Web Site
If you have a modem or are connected to a network with internet access, you can access
the NECC Web site. You can do this through a commercial online service or through
your Internet account. The NECC web site contains general information about NECC
and its products, an online store, press releases, reviews, and service and support
information.
Look in the Service and Support area for the following:
technical documentation, including Frequently Asked Questions, reference manuals,
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and warranty information
BIOS updates, drivers, and Setup Disk files to download
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contact information, including telephone numbers for Technical Support and links
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to vendor Web sites
an automated email form for your technical support questions
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a Reseller's area (password accessible).
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To access NECC's Home Page, enter the following Internet Uniform Resource Locator
(URL) in your browser:
http://www.nec-computers.com/
NECC FTP Site
Use the Internet to access the NECC FTP (file transfer protocol) site to download
various files (video drivers, BIOS updates, and Setup Disk files). The files are
essentially the same files as on the NECC Web site.
To access the NECC FTP site, enter the following Internet ftp address through your
service:
ftp.neccsdeast.com/
Once in the FTP site, select the pubs directory link and follow the links to choose and
download the file(s) you want.
NECC Support Services
NECC also offers direct technical support through Support Services. (NECC Support
Services is for U.S. and Canadian customers only; international customers should
contact the local NEC office or dealer for the support and service available in your
country.)
Getting Service and Support 11-3
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