Page 1 The NEC CSD product(s) discussed in this document are warranted in accordance with the terms of the Warranty Statement accompanying each product. However, actual performance of each such product is dependent upon factors such as system configuration, customer data, and operator control.
Page 2: Table Of Contents
Contents Preface ..........................xi Abbreviations .........................xiii 1 System Overview Configurations....................... 1-2 Features......................... 1-4 Front Features ......................1-4 Back Features......................1-5 Inside Features ......................1-7 Stand........................1-8 Security Features ...................... 1-9 Components .........................1-10 System Board ......................1-10 Diskette Drive ......................1-11 Hard Drive ......................1-11 Power Supply ......................1-12 Keyboard.........................1-12 Mouse ........................1-12...
Page 3 Installing Applications and Online Documents............2-29 Using the Selective Restore Program on a Remote CD ........2-31 Installing Drivers.....................2-32 Installing Drivers with the NEC Select Install CD ..........2-33 Installing Drivers from a Remote CD ...............2-33 3 Disassembly and Reassembly System Unit Cover Removal..................3-3 Removing the Side Covers..................
Page 4 DIMM Sockets ......................4-6 Checking System Memory ................4-7 DIMM Socket Pin Assignments ................ 4-7 IDE, SCSI, and Diskette Drive Cable Connectors ............. 4-9 IDE Connectors ....................4-10 SCSI Connectors....................4-11 Diskette Drive Connector.................4-12 PCI and ISA Board Connectors ................4-13 PCI Connectors....................4-14 ISA Bus Connector ..................4-15 Power Supply Cable Connectors................4-16 System Board Auxiliary Connectors ................4-17...
Page 5 Technical Support ......................9-3 NEC CSD Website ....................9-3 Email/Fax Technical Support Service ............... 9-3 Technical Support Services..................9-4 Product Information....................... 9-4 NEC CSD FTP Site ....................9-4 NEC CSD Bulletin Board Service................9-5 FaxFlash Service ......................9-6 10 Specifications System Board .......................10-3 Mouse ..........................10-4...
Page 6 CD-ROM Drive......................10-15 Lite-ON 32X CD-ROM Drive Specifications............10-15 Lucky Goldstar 32X CD-ROM Drive Specifications..........10-17 NEC 32X CD-ROM Drive Specifications ..............10-18 PC Adapter Device.....................10-19 Tape Backup Unit.......................10-20 Zip Drive........................10-21 Speakers........................10-22 Environmental and Safety...................10-22 Compliance ........................10-23 A Release Notes General Notes........................A-2 Installing Applications and Online Documentation ...........A-2 Choosing the Correct Installation Method ............A-2...
Page 7 Removing a 5 1/4-Inch Device From an Upper Bay..............3-13 Locating 5 1/4-Inch Accessible Device Cage Screws............3-14 Removing Internal Hard Drive Screws .................3-14 Locating Drive Cage Screws ....................3-15 Removing the Drive Cage ....................3-15 Removing a DIMM......................3-16 Releasing the Processor Locking Tabs .................3-18 Removing the Processor.......................3-18 Removing the Termination Board Bracket................3-19 Removing the Termination Board ..................3-20...
Page 8 Security Menu........................2-14 Server Menu ........................2-16 System Management Submenu.....................2-16 Server Management Information Submenu................2-17 Console Redirection Submenu .....................2-17 Boot Menu...........................2-18 Boot Device Priority Submenu .....................2-18 IDE Hard Drive Submenu ....................2-18 Removable Devices ......................2-18 Exit Menu..........................2-19 Symbios Configuration Utility Main Menu................2-20 Symbios SCSI Configuration Keys..................2-20 Adapter Setup Screen......................2-21 SYM53C875 Adapter 1 - SCSI Hard Disk Drives ..............2-22 SYM53C875 Adapter 2 - SCSI Removable Media Devices ..........2-22...
Page 9 PowerMate Professional 9000E Series System FRU List ............6-2 PowerMate Professional 9000E Series System Documentation and Packaging ...... 6-6 Problems and Solutions......................8-6 NEC CSD Service and Support Telephone Numbers ............. 9-2 System Specifications ......................10-2 System Board Specifications ....................10-3 IntelliMouse Specifications ....................10-4 Logitech MouseMan Mouse Specifications ................10-4...
Page 10: Preface
The manual includes system setup information, disassembly procedures, and illustrated parts lists. The manual is prepared for NEC CSD trained customer engineers, system analysts, service center personnel, and dealers.
Page 11: Abbreviations
Abbreviations ampere decibels alternating current direct current acknowledge direct cable connection accelerated graphics port data communications equipment ASIC application-specific integrated circuit Display Data Channel DIMM Dual In-Line Memory Module advanced technology (IBM PC) dual in-line package AT attachment direct memory access ATAPI AT attachment packet DMAC...
Page 12 gigabyte modified frequency modulation ground megahertz hexadecimal MIDI musical instrument digital Hercules Graphics Adapter interface hertz millimeter integrated circuit multimedia extensions identification modem modulator/demodulator intelligent device electronics metal-oxide semiconductor IDTR interrupt descriptor table MPEG Motion Picture Experts Group register millisecond inch most-significant bit INTA...
Page 13 volt RAMDAC RAM digital-to-analog converter volts, alternating current row address strobe video cassette recorder red green blue volts, direct current RGBI red green blue intensity video display terminal root mean square VESA video electronics standards read-only memory association revolutions per minute VESA-compliant feature connector real-time clock...
Page 14: System Overview
System Overview Configurations Features Components...
Page 15: Configurations
This section provides an overview of the NEC PowerMate Professional 9000E Series workstation configurations. The section highlights system hardware features, front, back, and inside features, and system security features. Also included are brief descriptions of the major components comprising the system.
Page 16: Powermate Professional 9000E Series System Configuration
Ultra Wide SCSI 4.55 GB (Seagate ST34572W, Quantum VK45W012) 9.1 GB (Seagate ST39173LW LVD) Cache 512-KB Pipeline Burst SRAM integrated on processor cartridge Diskette Drive 3.5-inch 1.44-MB (NEC FD1231H-013, Samsung SFD-321B, or TEAC FD-235HF) Power Supply 260-watt Keyboard Chicony 8963 Mouse* Logitech MouseMan 3-button M-S35 ®...
Page 17: Features
Features The system’s front, back, and inside features are described in the following paragraphs. Also included are descriptions of the system’s security features. Front Features The following figures identify the components, lamps, and controls on the front of the system. Brief descriptions of the components follow the figures. PowerMate Professional 9000E Series Front View A –...
Page 18: Back Features
System controls allow the selection of specific system operations. Lamps visually alert the user to the status of system operation. The system has the following devices, controls, and lamps on the front of the system (see the preceding figures for device, control, and lamp locations). Diskette drive —...
Page 19: Audio Connectors
Audio Connectors A – Line In Jack B – Microphone In Jack C – Line Out Jack External connectors allow the attachment of peripheral devices such as a monitor, keyboard, mouse, and printer. The system has the following external connectors. LAN connector —...
Page 20: Inside Features
Printer port — Attach a parallel printer with a 25-pin connector to this port. VGA monitor connector — Attach a video graphics array ® (VGA)-compatible monitor (NEC MultiSync monitor or other VGA-compatible monitor) with a 15-pin connector to the graphics board connector.
Page 21: Stand
The inside of the system has the following features: system board with connectors for the Pentium II processor single edge contact (S.E.C.) cartridges, DIMM memory, IDE devices, diskette drives, five expansion boards, a LAN connector, internal signal and power, and external devices graphics board (a built-to-order component) sound board...
Page 22: Security Features
Security Features The system has hardware, software, and mechanical security features that offer protection against unauthorized access to the system and data. The following security features are available: Password Security The BIOS Setup utility includes a feature that allows a user to set either a user or supervisor password, or both.
Page 23: Components
Components The major system components are listed in the following table, along with the page number where each component is briefly described. System Components Component Go to Page System Board 1-10 Diskette Drive 1-11 Hard Drive* 1-11 Power Supply 1-12 Keyboard 1-12 Mouse*...
Page 24: Diskette Drive
The system board conforms to the AT form factor, and has an ATX 2.01 compliant I/O. For further information on the system board, see Section 4, “System Board.” Section 6, “Illustrated Parts Breakdown” lists the NEC CSD part number for the system board. Diskette Drive Two diskette drives are supported in the system.
Page 25: Power Supply
Power Supply The power supply is mounted inside the system unit. It supplies power to the system board, option boards, diskette drive, hard drives, CD-ROM drive, keyboard, mouse, and other internal options. A fan inside the power supply provides system ventilation. The power supply provides 260 watts. The power supply is switch-selectable for 115 or 230 Vac at an operating frequency of 50/60 Hz.
Page 26: Cd-Rom Drive
In systems with a SCSI hard drive, the CD-ROM is connected as the master device on the primary connector. Section 6, “Illustrated Parts Breakdown” lists the NEC CSD part number for the CD-ROM drive. Specifications for the CD-ROM drive are given in Section 10, “System Specifications.”...
Page 27: Sound Board
Sound Board Some systems come with a Creative Labs AWE64D sound board in an expansion slot. The board incorporates the EMU 8008 Sound Engine and AudioHQ and Creative WaveSynth/WG software for 32-voice polyphony for ® wave table audio. Sondius Sound Synthesis technology allows the creation of customized musical instruments and sound effects.
Page 28: Tape Backup Unit
The adapter is comprised of a “SwapBox” housed in a 5 1/4-inch accessible bay, a PC ISA adapter card, and a dual cable that connects them on the PC adapter bus. PC adapter device connector locations are given in Section 4, “System Board.” PC adapter device specifications are given in Section 10, “Specifications.”...
Page 29: System Configuration
System Configuration Interrupt Requests System Board Jumper Settings Video Modes BIOS Setup Utility FLASH Utility Symbios Configuration Utility NEC OS Restore CD NEC Select Install CD...
Page 30: Interrupt Requests
BIOS Setup utility to configure the system the Symbios Configuration Utility the FLASH utility NEC OS Restore CD NEC Select Install CD Interrupt Requests The following paragraphs list the system interrupts (IRQs), parallel addresses and interrupts, and serial addresses and interrupts. Section 4, “System Board,”...
Page 31: System Board Jumper Settings
Interrupt Level Assignments Interrupt I/O APIC level Description IRQ4 INT4 Serial port A or B interrupt from 87309VLJ device (user can configure) IRQ5 INT5 Open for use IRQ6 INT6 Diskette IRQ7 INT7 Parallel port IRQ8_L INT8 RTC interrupt IRQ9 INT9 Reserved for SCI (ACPI) IRQ10 INT10...
Page 32: Locating System Board Jumpers
The following figure shows locations of system board jumpers. The table “System Board Jumper Summary” lists the system board jumpers and their functions, with factory-default settings shown in bold. ! CAUTION Jumpers are set correctly at the factory for your configuration.
Page 33: Video Modes
System Board Jumper Summary Pins (default Jumper Function in bold) What it does at system reset FRB Timer Enable 1-2, Enable FRB operation is enabled (system boots from processor 1 if processor 0 fails). 2-3, Disable FRB is disabled. Boot Block Write 13-14, Protect BIOS boot block is write-protected.
Page 34: Bios Setup Utility
AccelSTAR II Video Modes Resolution (pixels)/ Buffers Vertical Refresh Color S=Single Available Texture Mapping Memory Rate (Hz) Depth* D=Double in Double Buffered Mode 640 x 480 Not Available 60, 72, 75, 85, 100 800 x 600 S or D 5 MB** 60, 75, 85, 100 S or D 5 MB...
Page 35: When To Use Bios Setup
When to Use BIOS Setup The BIOS Setup utility is used to view and set parameters. Use the Setup utility set the time and date update or check parameters when adding or removing expansion options change or set power management features correct a hardware discrepancy when the Power-On Self-Test (POST) displays an error message and prompts to run Setup check the installation of optional memory by comparing the amount of...
Page 36: Bios Setup Configuration Settings
Use the arrow keys to select a menu or an item on a displayed menu. Press the value keys (listed in the table below) to cycle through the allowable values for the selected field. Use the Exit menu’s “Save Values” selection to save the current values on all the menus.
Page 37: Main Menu
Main Menu Use the Main menu and its submenus for basic system configuration. Main Menu Feature Choices Description System Time HH:MM:SS Sets the system time. System Date MM/DD/YYYY Sets the system date. Legacy Diskette Disabled Selects the diskette type. 360KB 1.2 MB 720KB 1.44/1.25 MB...
Page 38: Primary Ide Master And Slave Submenu
Primary IDE Master and Slave Submenu Feature Choices Description Type Auto Auto allows the system to attempt auto-detection None of the drive type. None informs the system to CD-ROM ignore this drive. CD ROM allows the manual User entry of fields described below. User allows the manual entry of all fields described below.
Page 39: Secondary Ide Master And Slave Submenu
Secondary IDE Master and Slave Submenu Feature Choices Description Type Auto Auto allows the system to attempt auto- None detection of the drive type. None informs the CD-ROM system to ignore this drive. CD ROM allows the User manual entry of fields described below. User allows the manual entry of all fields described below.
Page 40: Advanced Menu
Advanced Menu Use the Advanced menu and its submenus for setting the advanced features available on your system. Advanced Menu Feature Choices Description Plug and Play OS Select Yes if you are booting a Plug and Play capable operating system. Select No if you want the BIOS to configure non-boot devices.
Page 41: Pci Device, Slot 1 - Slot 4 Submenus
PCI Device, Slot 1 - Slot 4 Submenus Feature Choices Description Enable Master Enabled Enables selected device as a PCI bus master. Disabled Latency Timer Default Minimum guaranteed time, in units of PCI bus 020h clocks, that a device may be master on a PCI 040h bus.
Page 42: Security Menu
Integrated Peripheral Configuration Submenu Feature Choices Description Base I/O Address Selects the base I/O address for LPT port. Interrupt IRQ 5 Selects the IRQ for LPT port. IRQ 7 DMA Channel DMA 1 Selects the DMA channel. DMA 3 Floppy disk Disabled Enables onboard diskette controller.
Page 43 Security Menu Feature Choices Description Set Supervisor Press Enter When the <Enter> key is pressed, the user is Password prompted for a password; press ESC key to abort. Once set, this can be disabled by setting it to a null string, or by clearing password jumper on system board (refer to “System Board Jumper Settings”...
Page 44: Server Menu
Server Menu Use the Server menu to configure server features. Server Menu Feature Choices Description System Press Enter See the table “System Management Submenu.” Management Console Press Enter See the table “Console Redirection Submenu.” Redirection PCI IRQs to IO- Disabled If enabled, BIOS will describe direct PCI APIC mapping Enabled...
Page 45: Server Management Information Submenu
Server Management Information Submenu* Feature Choices Description Board Part Number Information field only Board Serial Number Information field only System Part Number Information field only System Serial Number Information field only Chassis Part Number Information field only Chassis Serial Number Information field only BMC Revision Information field only...
Page 46: Boot Menu
Boot Menu Use the Boot menu and its submenus to configure Boot Device priority. Boot Menu Feature Choices Description Floppy Check Disabled If Enabled, system verifies diskette drive type on Enabled boot. Disabled results in a faster boot. Boot Device Press Enter See the table “Boot Device Priority Submenu.”...
Page 47: Exit Menu
BMC and HSC firmware. The second diskette contains the latest version of the BIOS code. You can get the diskettes from NEC CSD or download the BMC and HSC firmware and the BIOS from the NEC CSD website or Bulletin Board System (BBS).
Page 48: Running The Symbios Configuration Utility
Running the Symbios Configuration Utility Use the following steps to run the Symbios Configuration Utility. 1. Power on the system. The system boots up. 2. This message appears on the video monitor: Press Ctrl-C to start the Symbios Configuration Utility Press to run this utility.
Page 49: Changing The Adapter And Device Configurations
Changing the Adapter and Device Configurations The SCSI Configuration Utility Main Menu lists the two onboard SCSI adapters and shows their current settings. The first adapter listed controls the operation of the SCSI hard drives in your system; the second adapter listed controls any SCSI removable media devices installed in your system.
Page 50: Sym53C875 Adapter 1 - Scsi Hard Disk Drives
Note: If you wish to format a disk or verify disk media, select “Format” or “Verify” from the Device Setup menu. SYM53C875 Adapter 1 - SCSI Hard Disk Drives Recommended Setting Description or Display Only Your Configuration Device Press Enter for menu. Dev0 Dev1 Dev2...
Page 51: Nec Os Restore Cd
NEC OS Restore CD The following procedures describe how to use the NEC OS Restore CD that ships with your system. Please read the following sections in their entirety before using the NEC OS Restore CD to restore the Windows NT operating system or the factory-installed drivers on your system.
Page 52: Auto Rebuild And Restore
Follow these steps to rebuild your hard drive and restore your original operating system and drivers using OS Restore: 1. Power on or restart the system and immediately insert the NEC OS Restore CD into the CD-ROM drive. After the system boots from the CD, the Operating System Restore Welcome screen appears (see the following screen).
Page 53 2. Click to continue (or to exit the program). Continue Exit A License Agreement screen appears with three options: Back, Reject, and Accept. button returns you to the Welcome screen. Back button terminates the restoration process. Reject button signals that you accept the terms of the license and Accept allows you to continue.
Page 54: Custom Rebuild And Restore
“NEC Select Install CD.” Restore any application or driver that was not provided by NEC by using the vendor diskette(s) or CD-ROM(s) included in its original packaging. Custom Rebuild and Restore To perform a custom OS Restore with choices on repartitioning and/or reformatting the hard drive, boot the system from the NEC OS Restore CD.
Page 55 2. Click to continue (or to exit the program). Continue Exit A License Agreement screen appears with three options: Back, Reject, and Accept. button returns you to the Welcome screen. Back button terminates the restoration process. Reject button signals that you accept the terms of the license and Accept allows you to continue.
Page 56 “NEC Select Install CD.” Restore any application or driver that was not provided by NEC by using the vendor diskette(s) or CD-ROM(s) included in its original packaging. 2-28 System Configuration...
Page 57: Nec Select Install Cd
Install CD to install or restore any software on your system. Introducing Select Install Options Your system comes with an NEC Select Install compact disc (CD). Use this CD to install any or all of the software that comes with your system, including...
Page 58: Nec Selective Restore Window
Install CD, see “Installing Drivers.” 1. After logging on the first time, reboot the system. 2. With the Windows NT operating system running, insert the NEC Select Install CD into the CD-ROM drive. 3. Start the Selective Application Restore program.
Page 59: Using The Selective Restore Program On A Remote Cd
5. Click the name of the computer with the shared CD-ROM drive. Double click the name of the shared CD-ROM drive. 6. To install the any of the applications or online documents that NEC CSD provided with the system, double click the setup.exe...
Page 60: Installing Drivers
When you restore the operating system using the NEC OS Restore program, the drivers that were factory-shipped are automatically installed. Please read this section in its entirety before using the NEC Select Install CD to install drivers on your system.
Page 61: Installing Drivers With The Nec Select Install Cd
1. Install the device that will require the new driver before installing the driver. 2. With the operating system running, insert the NEC Select Install CD into the CD-ROM drive. 3. Access the subdirectory that corresponds to the driver you wish to install.
Page 62 Click the New Share button, then type a name in the Share Name field. (For example, type CD-ROM in the field.) Click . This returns you to the Properties screen. 4. On the Client desktop, double click Network Neighborhood 5. Double click Entire Network 6.
Page 63: Disassembly And Reassembly
Disassembly and Reassembly System Unit Cover Removal Expansion Board Removal Front Panel Removal 3 1/2-Inch Diskette Drive Removal 5 1/4-Inch Device Removal 3 1/2-Inch Internal Hard Drive Removal DIMM Removal Processor Subsystem Removal Power Switch Removal LED Assembly Removal Intrusion Switch Removal System Board Removal Power Supply Removal System Fan Removal...
Page 64: Powermate Professional 9000E Series Disassembly Sequence
This section contains step-by-step disassembly procedures for the system unit. Unless stated otherwise, reassembly is performed by reversing the disassembly sequence. A simplified disassembly illustration is provided with most procedures. Section 6 includes a parts list and an illustrated parts breakdown showing an exploded view of the system.
Page 65: System Unit Cover Removal
When disassembling the system unit, follow these general rules. Before opening the system or handling boards or chips, touch the frame to discharge static. Disconnect all peripherals before disassembling the system unit. Do not disassemble parts other than those specified in the procedure. All screws are Phillips-head, unless otherwise specified.
Page 66: Locating Cover Screws
! CAUTION Electrostatic discharge can damage computer components. Discharge static electricity by touching a metal object before removing the system unit cover. ® 3. If you have a chassis lock that connects to the Kensington Security Standard connector, remove it. 4.
Page 67: Replacing The Side Covers
Removing the Side Cover Repeat this procedure if the other side cover must also be removed. To replace the cover, see “Replacing the Side Covers.” Replacing the Side Covers Replace the covers as follows: ! CAUTION To prevent damage to system cables, carefully tuck the cables out of the path of the cover.
Page 68: Aligning A Cover
Aligning a Cover A - Metal Tabs B - Slots C - Tabs D - Securing Rail E - Securing Rail 3. Slide the cover forward to meet the front panel. Note: The cover fits tightly. If the cover does not slide all the way to the front panel, make sure that the tabs along the top, back, and bottom of the cover are aligned with the notches and rails in the chassis.
Page 69: Removing The Top Cover
Removing the Top Cover Before the accessible device cage can be removed from your workstation, you must remove the top cover on the system unit. Both side covers must be removed before the top cover can be removed. WARNING Before you remove a system unit cover, turn off the power and unplug the system power cable.
Page 70: Replacing The Top Cover
Replacing the Top Cover Replace the top cover as follows: Note: Replace both side covers before replacing the top cover. 1. Replace both side covers (see “Replacing the Side Covers”). 2. Line up the top cover tabs with the cutaway on the top of the chassis. The front edge of the cover should be about one-half inch behind the front of the chassis.
Page 71: Expansion Board Removal
4. Secure the cover with the two screws (see the figure “Locating Cover Screws” in “Removing the Side Covers”). 5. Replace the side covers (see “Replacing the Side Covers”). Expansion Board Removal Remove any installed expansion board(s) as follows. To remove an expansion board, perform the following steps: 1.
Page 72: Front Panel Removal
Front Panel Removal Remove the front panel before installing a device in one of the 5 1/4-inch accessible device bays. The front panel does not need to be removed if you are installing a 3 1/2-inch hard drive. If you are going to install a 5 1/4-inch device, you also need to remove the blank panel that covers the bay on the front panel, and the metal bay cover that covers the accessible device bay.
Page 73: Locating Blank Panel Tabs
Locating Blank Panel Tabs A - Blank Panel Tab Slots B - Blank Panel Tabs C - Bay Covers D - Blank Panel 4. Remove the screws securing the bay cover to the chassis. Set the screws and the bay cover aside. Locating Metal Bay Covers A - Bay Covers 5.
Page 74: 1/2-Inch Diskette Drive Removal
3 1/2-Inch Diskette Drive Removal Remove the 3 1/2-inch diskette drive as follows. 1. Remove the system unit cover as previously described. 2. Remove the front panel as previously described. 3. Label and unplug the signal and power cables from the back of the diskette drive.
Page 75: Removing A 5 1/4-Inch Device From The Lowest Bay
Removing a 5 1/4-Inch Device From an Upper Bay Removing a 5 1/4-Inch Device from the Lowest Bay Use the following procedure to remove a 5 1/4-inch device from the lowest of the three 5 1/4-inch accessible device bays. If you are removing a device from one of the upper two 5 1/4-inch bays, see “Removing a 5 1/4-Inch Device from an Upper Bay.”...
Page 76: 1/2-Inch Internal Hard Drive Removal
Locating 5 1/4-Inch Accessible Device Cage Screws 5. Slide the 5 1/4-inch accessible device cage out of the chassis. 3 1/2-Inch Internal Hard Drive Removal Your system supports two internal hard drives in the drive cage within the chassis. You can upgrade the system by replacing an existing hard drive, or by adding an additional hard drive.
Page 77: Removing The Drive Cage
Removing the Drive Cage Remove the drive cage by following these steps: 1. Remove the left cover of the system unit (see “Removing the Side Covers”). 2. Label and disconnect all cables connected to devices in the drive cage. 3. Remove the three screws securing the drive cage to the rear of the chassis. Locating Drive Cage Screws A - Drive Cage Screws B - Drive Cage 4.
Page 78: Dimm Removal
5. Lift the drive cage up slightly to free the large hooked tabs from the slots in the chassis. 6. Pull the drive cage away from the chassis. DIMM Removal Remove a DIMM module from the system board as follows. If your memory configuration requires the removal of a module, perform the following steps: ! CAUTION...
Page 79: Processor Subsystem Removal
Processor Subsystem Removal Incorrect installation of the processor can damage the processor, system board, or both. Follow the installation instructions carefully. ! CAUTION The system requires a heatsink on the processor. Verify that you have the correct heatsink for the processor being installed.
Page 80: Releasing The Processor Locking Tabs
Releasing the Processor Locking Tabs A - Locking Tab B - CPU/Heatsink C - System Board ! CAUTION Before picking up the processor, reduce static discharge by touching the metal frame of the system unit. 6. Lift the processor out of the retention mechanism. Removing the Processor A - CPU/Heatsink B - Retention Mechanism 7.
Page 81: Removing A Termination Board
Removing a Termination Board If your system has one processor and you are adding a second processor, then you must remove the termination board in the empty Slot 1 secondary connector. Remove the termination board by following these steps. 1. Squeeze the tabs on the top of the termination board bracket toward each other to release them from the retention mechanism.
Page 82: Power Switch Removal
Removing the Termination Board A - Termination Board B - Retention Mechanism 4. Store the termination board and bracket appropriately. Power Switch Removal Remove the power switch by following these steps. 1. Power off the system and remove the left side cover as described earlier in this section.
Page 83: Led Assembly Removal
LED Assembly Removal Remove the power and hard drive activity LED assembly by following these steps. 1. Power off the system and remove the left and right side covers as described earlier in this section. 2. Label and disconnect the power and hard drive LED cables from the system board.
Page 84: Intrusion Switch Removal
Intrusion Switch Removal Remove the intrusion switch assembly by following these steps. 1. Power off the system and remove the left side cover as described earlier in this section. 2. Remove the drive cage (see “Removing the Drive Cage”). 3. Label and disconnect the intrusion switch cable from the system board connector.
Page 85: Locating System Board Screws And Posts
5. Remove the accessible device cage (see “Removing the Accessible Device Cage”). 6. Label and disconnect any cables connected to the system board or any expansion board. 7. Remove all expansion boards from the system (see “Expansion Board Removal”). 8. Loosen and remove the ten screws securing the system board to the side of the chassis.
Page 86: Power Supply Removal
Power Supply Removal Remove the power supply by following these steps. WARNING Before removing the system unit cover, turn off the power and unplug the system power cable. Power is removed only when the power cable is unplugged. 1. Power off the system and remove the left side cover (see “Removing the Side Covers”).
Page 87: System Fan Removal
System Fan Removal Remove the system fan by following these steps. 1. Power off the system and remove the left side cover as described earlier in this section. 2. Remove the drive cage as described earlier in this section. 3. Label and disconnect the fan cable connected to the system board. 4.
Page 88: Expansion Board Guide Removal
Locating the Internal Speaker A – Front of Chassis B – Internal Speaker 3. Label and disconnect the speaker cable from the system board. 4. Slide the speaker upwards and out of the three tabs to remove it from the chassis.
Page 89: Cmos Battery Removal
CMOS Battery Removal Remove the 3-volt lithium battery from the system board as follows. 1. Turn off and unplug the system unit and any external options connected to the system. ! CAUTION Removing the battery from the system board causes the workstation to lose system configuration information.
Page 90: Removing The Battery
Removing the Battery A – Battery B – Battery Socket WARNING The battery can explode if it is incorrectly replaced or improperly discarded. Use only the same battery or an equivalent type recommended by the manufacturer when replacing the battery. Lithium acts as a catalyst when exposed to water and causes spontaneous combustion on contact.
Page 91: Chassis Foot Removal
Chassis Foot Removal Remove the chassis feet as follows. 1. Remove the left cover as previously described (see “Removing the Side Covers”). 2. Label and disconnect any cables connected to expansion boards. 3. Remove all expansion boards (see “Expansion Board Removal”). 4.
Page 92: System Board
System Board Sockets and Connectors Jumpers Components Resources...
Page 93: Connectors And Sockets
This section describes the locations of connectors, sockets, and jumpers on the system board, including external cable connectors, internal board connectors, upgrade sockets, and jumper locations. Included in this section are procedures for setting jumpers on the system board and a DIMM memory upgrade path for the DIMM sockets. Also included are descriptions of system board components, and component pin assignments.
Page 94: Parallel Interface Connector
External Connectors A – Mouse Port B – Keyboard Port C – COM1 Port D – Printer Port E – LAN Connector F – COM2 Port G – VGA Monitor Connector H – Security Slot I – Locking Tab J – USB Ports K – Audio Connectors Parallel Interface Connector The following table lists the pin assignments for the parallel interface connector on the system board.
Page 95: Serial Interface Connectors
Serial Interface Connectors The following table lists the pin assignments for the serial interface connectors. Serial Interface Pin Assignments Port A (External Header) Port B (Internal Header) Signal Name Signal Name Keyboard and Mouse Connectors The keyboard and mouse are PS/2-style connectors and can be plugged into either connector on the system board.
Page 96: Universal Serial Bus Connectors
Universal Serial Bus Connectors The pin assignments for the universal serial bus (USB) connectors are provided in the following table. Universal Serial Bus Connector Pin Assignments Signal +5V (cable power) - Data + Data Ground (cable ground) Processor Sockets The processor socket is designed for easy processor upgradeability through use of a Single Edge Contact (S.E.C.) cartridge.
Page 97: Dimm Sockets
DIMM Sockets The system board has four, 168-pin, gold-plated DIMM sockets. The sockets support up to 1 GB of high-speed SDRAM memory. NEC provides DIMMs in 64-, 128-MB, and 256-MB 100-MHz memory configurations. DIMM modules: can be installed in one, two, three, or four sockets...
Page 98: Checking System Memory
Checking System Memory If you do not know how much memory is installed in your system, check the amount by using the following procedure: 1. On the Windows NT 4.0 desktop, point to and click the right My Computer mouse button. 2.
Page 99 DIMM Socket Pin Assignments Signal Signal Signal DQ14 DQ29 DQM7 DQ15 DQ30 NC (A13) DQ31 DQ48 DQm0 DQ49 DQM1 DQ50 DQ32 DQ51 DQ33 DQ34 DQ52 DQ35 NC (VREF) DQ36 DQ37 DQ38 DQ53 DQ39 DQ54 NC (BA1) DQ40 DQ55 DQ41 DQ56 DQ42 DQ57 DQ43...
Page 100: Ide, Scsi, And Diskette Drive Cable Connectors
DIMM Socket Pin Assignments Signal Signal Signal DQ16 DQ17 DQM4 IDE, SCSI, and Diskette Drive Cable Connectors The IDE and diskette cable connectors are shown in the following figure. Pin assignments are given in the tables following the figure. Drive Cable Connectors A - Diskette Drive Connector B - Primary IDE Connector C - Secondary IDE Connector D - Narrow SCSI Connector E - Wide SCSI Connector...
Page 101: Ide Connectors
IDE Connectors The pin assignments for the primary and secondary IDE connectors are listed in the following table. The signals in parentheses are for the secondary connector. IDE Interface Pin Assignments Signal Name Signal Assignment Reset IDE Ground Host Data 7 Host Data 8 Host Data 6 Host Data 9...
Page 102: Scsi Connectors
SCSI Connectors The pin assignments for the wide and narrow connectors are listed in the following tables. SCSI Narrow Interface Pin Assignments Signal Name Signal Assignment TERMPWR SCD0_L RESERVED RESERVED SCD1_L SCD2_L SATN_L SCD3_L SCD4_L SBSY_L SCD5_L SACK_L SCD6_L SRESET_L SCD7_L SMSG_L SCDP_L...
Page 103: Diskette Drive Connector
SCSI Wide Interface Pin Assignments Signal Name Signal Assignment 1-16 49-50 TERMPWR TERMPWR TERMPWR TERMPWR 20-34 SCD12_L SATN_L SCD13_L SCD14_L SBSY_L SCD15_L SACK_L SCDPH_L RESET_L SCD0_L SMSG_L SCD1_L SSEL_L SCD2_L SCD_L SCD3_L SREQ_L SCD4_L SI/O_L SCD5_L SCD8_L SCD6_L SCD9_L SCD7_L SCD10_L SCDP_L SCD11_LD...
Page 104: Pci And Isa Board Connectors
Diskette Drive Pin Assignments Signal Name Signal Name FD_MSEN1 FD_DIR_L Ground FD_STEP_L Ground FD_WDATA_L Ground FD_WGATE_L Ground FD_TRK0_L FD_MSEN0 FD_WPROT_L Ground FD_RDATA_L Ground FD_HDSEL_L Ground FD_DSKCHG_L PCI and ISA Board Connectors The PCI and ISA connectors are shown in the following figure. Pin assignments are given in the tables following the figure.
Page 105: Pci Connectors
PCI Connectors Pin assignments for the 124-pin PCI connectors are given in the following table. PCI Bus Pin Assignments Signal Signal Signal Signal TRST_L -12 V AD16 AD17 +12 V +3.3 V * CBE2_L FRAME_L TD0 (NC) IRDY_L +5 V +5 V TRDY_L +3.3 V *...
Page 106: Isa Bus Connector
ISA Bus Connector The pin assignments for the ISA bus connector are given in the following table. ISA Bus Connector Pin Assignments Signal Signal Signal Signal IOCHK_L DACK2_L RESET BALE IRQ9 DRQ2 -12V Connector key Connector key SRDY_L SBHE_L MEMCS16_L +12V LA23 IOCS16_L...
Page 107: Power Supply Cable Connectors
Power Supply Cable Connectors The power supply cable connector pin assignments are given in the tables following the figure. Power Supply ATX Power Connector Pin Assignments Signal Name Signal Name +3.3V +3.3V / 3.3 V sense +3.3V -12V PS-ON PW-OK 5 VSB +12V Power Supply Main Power Connector Pin Assignments...
Page 108: System Board Auxiliary Connectors
Auxiliary Power (non-ATX Connector) Signal Name 5V remote sense return 5V remote sense 3.3 V remote sense 3.3V remote sense return Not connected Not connected POWER_GOOD PS_ON COM* 5 VSB Not connected System Board Auxiliary Connectors Additional system board connectors are provided in the following sections. System Board Auxiliary Cable Connectors A - Serial Port B (COM2) Connector B - USB Connector C - Chassis Intrusion Alarm Connector...
Page 109: Chassis Fan Connector
Chassis Fan Connector The pin assignments for the heatsink fan connector are as follows. Chassis Fan Connector Signal Name Fan Sensor +12V Heatsink Fan Connector The pin assignments for the heatsink fan connector are as follows. Heatsink Fan Connector Signal Name +12V Fan Sensor LAN Connector...
Page 110: Front Panel Connector
Front Panel Connector The pin assignments for front panel connectors J4 are as follows. Front Panel Connector Location A - Front Panel Power LED Connector B - Speaker Connector C - Hard Drive LED Connector D - Power Switch Connector Front Panel Connector Pin Assignments Signal Name Signal Name...
Page 111: System Board Jumpers
System Board Jumpers The figure on the following page shows the location of jumper blocks on the system board. To reconfigure jumper block, see the following paragraphs. (The factory-set jumper settings are included in Section 2, “System Configuration.”) Locating System Board Jumpers A - BMC Forced Update Mode B - Chassis Intrusion Detection C - FRB Timer Enable D - Boot Block Write Protect E - Recovery Boot F - Password Clear G - CMOS Clear...
Page 112: Resetting The Cmos Nvram
2. Check to ensure the system power cord is removed from the back of the system. 3. Locate the jumpers on the system board you need to change. To change a jumper setting, use a pair of needle-nose pliers or your fingers to remove the jumper from its current location.
Page 113: Recovering The Bios
You can obtain the BIOS Recovery program by downloading it to a diskette from the NEC CSD Bulletin Board System (BBS), the NEC CSD File Transfer Protocol (FTP) site, or the NEC CSD website. See Section 9 for information on how to access the files and download them onto a diskette.
Page 114: Bmc Forced Update Mode
! CAUTION For normal operation, leave the FRB Timer Enable jumper at the factory-default setting. To disable the FRB Timer Enable: 1. Power off the system and remove the left panel as described in Section 3 of this manual. 2. Move the FRB Timer Enable jumper from pins 1-2 to pins 2-3. See “Locating System Board Jumpers”...
Page 115: System Board Components
32 MB to 1 GB of SDRAM upgradeable with 32-MB, 64-MB, 128-MB, or 256-MB increments through DIMM sockets on system board 512-KB write-back secondary cache memory on processor System Setup utility built into the BIOS 2-Mb Flash ROM for fast economical BIOS upgrades PCI local bus for fast data transfer Board Management Controller (BMC) chip for monitoring voltage, temperature, and security...
Page 116: Processor And Secondary Cache
32-bit DRAM on the system board, instead of from the slower 8-bit flash device. NEC’s Flash ROM allows fast, economical BIOS upgrades. The Flash ROM is a reprogrammable EPROM containing both the system and video BIOS. Using...
Page 117: System Memory
The Flash ROM allows the system and video BIOS to be upgraded with the BIOS Update utility, without having to physically remove the ROM (see Section 2 for further information on the BIOS Update utility). The Flash ROM supports the reprogramming of the system BIOS and the video BIOS. System Memory The system comes with between 64 MB and 1 GB of SDRAM installed in DIMM sockets on the system board.
Page 118: Pci/Ide Ports
PCI/IDE Ports The system board supports two high-performance PCI/IDE ports: a primary port and a secondary port. Each port supports up to two devices for a total of four IDE devices. The primary PCI/IDE port has an enhanced IDE interface that supports PIO Mode 4 devices with 16 MB per second 32-bit wide data transfers on the high-performance PCI local bus.
Page 119: Usb Interface
Serial interface signals are output through the system board’s 9-pin, D-subconnectors. The connectors are located at the back of the system unit. Pin assignments for the serial interface connector are included at the end of this section. USB Interface The Universal Serial Bus (USB) ports allow new Plug and Play serial devices to be added without having to open the system.
Page 120: Expansion Boards
Expansion Boards Sound Board Graphics Board Network Board...
Page 121: Sound Board
This section provides connector locations, connector pin assignments, jumper locations, and jumper settings for the expansion boards in the system. The following table gives the page locations for connector information. Connector Go to Page Microphone In Connector Line In Connector Line Out Connector CD Audio In Connector Modem In Connector...
Page 122: Line In Connector
Line In Connector The pin assignments for the microphone in connector are provided in the following table. Line In Connector Pin Assignments Signal Ground Line-In Left Line-In Right Line Out Connector The pin assignments for the line out connector are provided in the following table.
Page 123: Modem In Connector
Modem In Connector The pin assignments for modem in connector are as follows. Modem In Connector Pin Assignments Signal Logic ground Modem MIC out Logic ground Modem speaker in Graphics Board The following sections provide pin assignments for the VGA connectors and the video in and out connectors on the graphics boards.
Page 124: Accelstar Ii Feature Connector Video In
AccelSTAR II Feature Connector Video In The following table lists the pin assignments for the 26-pin VESA video in connector. AccelSTAR II Video In Pin Assignments Signal Signal VSAData0 VSAData1 VSAData2 VSCtl5 VSAData3 VSCtl1 VSAData4 VSCtl3 VSAData5 SBCLK VSAData6 VSAData7 VSAClk HRef VSCtl7 Not connected...
Page 125: Acceleclipse Ii Vga Interface Connector
AccelSTAR II Video Out Pin Assignments Signal Signal VSGPDataStrobeN VSGReadWriteN VDD_3V3 VSGPDataAckN Not connected VSCtl4 Not connected Not connected VDD_3V3 VSBClk VSBResetN Not connected Not connected Not connected Not connected Not connected AccelECLIPSE II VGA Interface Connector Video signals are output from the PCI video board through a VGA interface connector, which is a 15-pin, D-subconnector located on an expansion board bracket the rear of the system unit.
Page 126: Illustrated Parts Breakdown
Illustrated Parts Breakdown Parts and Options Field Replaceable Unit (FRU) List Illustrated Parts Breakdown (IPB) Documentation and Packaging...
Page 127: Parts And Options
This section contains the illustrated parts breakdown (IPB) and NEC CSD part numbers for the PowerMate Professional 9000E Series Build-to-Order (BTO) systems. The following tables list telephone numbers for ordering system parts and options field-replaceable parts for the system documentation and packaging for the system.
Page 128 PowerMate Professional 9000E Series System FRU List* Item Description Part Number IC CPU OEM 333MHz QDF/S 081909 IC CPU OEM 350MHZ PII 5 081915 IC CPU OEM 400MHZ PII 5 081916 IC CPU OEM 450MHZ PII 5 081917 IC CPU 300MHz SL2HA ECC 082050 IC CPU 266MHZ ECC W/512 081788-01...
Page 129 PowerMate Professional 9000E Series System FRU List* Item Description Part Number Cable Assembly, CD-ROM 2 Audio 233-00122 Chassis Intrusion Switch Assembly 210-00245 Cable, Wake-ON LAN 233-00129 Harness, Power LED 210-00253 Harness, Power Switch 210-00254 Chassis Foot Assembly 210-00255 PCMCIA Adapter Board, 2-connector ISA 207-00127 Graphics Board, PCI, 32 MB 060232...
Page 130: Illustrated Parts Breakdown (Ipb)
Illustrated Parts Breakdown (IPB) The following figure shows the illustrated parts breakdown (IPB) for PowerMate Professional 9000E Series workstations. Each FRU on the IPB is identified with a number that is a cross-reference to the FRU list. PowerMate Professional 9000E Series Illustrated Parts Breakdown* * This data was prepared September 1998.
Page 131: Powermate Professional 9000E Series System Documentation And Packaging
PowerMate Professional 9000E Series System Documentation and Packaging* Description Part Number PowerMate Professional 9000E User’s Guide 102318 User’s Guide, Fax/Modem Board 451-00187 User’s Guide, Accel Video Card 451-00199 User’s Guide, NIC, 3C905B-TX 451-00236 User’s Guide, DDS-3 AUTOLOAD 102152 MNL SWAPFTL DSKT, PCMCIA 451-00219 S/W CD HUMMINGBIRD 363-00005-000...
Page 132: Preventive Maintenance
Preventive Maintenance System Cleaning Keyboard Cleaning Mouse Cleaning...
Page 133: System Cleaning
This section contains general information for cleaning and checking the system, keyboard, and monitor. The system unit, keyboard, and monitor require cleaning and checking at least once a year, and more often if operating in a dusty environment. No other scheduled maintenance is required.
Page 134: Mouse Cleaning
Removing the Keyboard Enclosure A – Keyboard Enclosure Screw (one of 12) 2. Separate the two halves of the enclosure. 3. Clean the enclosure and keys with a damp cloth. A small, soft-bristle brush may be used to clean between the keys. Do not wet or dampen the keyboard’s printed circuit board.
Page 135 5. Clean the mouse as follows: Clean the mouse ball with tap water and a mild detergent, then dry it with a lint-free cloth. Remove any dust and lint from the mouse socket. 6. Replace the mouse ball in its socket. 7.
Page 136: Troubleshooting
Troubleshooting Checklist Diagnostics...
Page 137: Checklist
This section provides information to help isolate and repair system malfunctions at the field level. The system has a built-in program that automatically checks its components when the system is powered on. If there is a problem, the system displays an error message. If this happens, follow any instructions on the screen. If screen messages do not help or an error message does not appear, refer to the information in this section to help determine and correct the problem.
Page 138: Diskette Drive Problems
System emits continuous beeps. Turn the system off, wait at least five seconds, and turn the system on. If the beeps continue, call the NEC CSD Technical Support Center. System does not maintain date, time, or system configuration information. Change the battery (see “CMOS Battery Removal” in Section 3, “Disassembly and Reassembly”).
Page 139: Monitor Problems
If the diskette drive busy lamp does not light when loading the diskette, try a different diskette. If this loads, the problem is in the software. Non-System Disk or Disk Error message displayed. If trying to boot from the diskette drive, insert a diskette with system files into drive A.
Page 140: Cd-Rom Drive Problems
Image appears on screen but nothing happens when using the mouse or keyboard. Make sure the keyboard or mouse cable is firmly connected to the rear of the system. If this does not help, turn off the system, wait five or more seconds, and turn on the system.
Page 141: Diagnostics
Speaker volume is too low. Adjust the volume control on the speaker. If the volume is still too low, adjust the volume through the system software. See the Windows Multimedia online help. Sound is only coming from one speaker. Balance the speaker output by adjusting the balance in the sound software.
Page 142 Problems and Solutions Problem Symptom Solution Operating system Intermittent beeping at power-on. 1. Check system configuration (see does not boot Computer beeps more than once Section 2). and is unable to complete boot-up. 2. Check all jumper settings and verify that drives are enabled (see Section 2).
Page 143 Problems and Solutions Problem Symptom Solution Cannot access hard drive. 1. Check signal/power connections between hard disk, PCB, power supply. 2. Check hard drive jumper settings. 3. Check power supply. 4. Check hard drive cable and hard drive. Replace as necessary. 5.
Page 144 Problems and Solutions Problem Symptom Solution Monitor malfunction Blank display. 1. Press any key or move the mouse to (cont’d) ensure power management has not blanked the display. 2. Check that the monitor power ON/OFF switch is ON. 3. Check that the monitor cable is attached to the video connector at the back of the system.
Page 145 Problems and Solutions Problem Symptom Solution CD-ROM drive Cannot access CD-ROM drive. 1. Check that the CD-ROM driver software malfunction (cont’d) is loaded and not corrupted. 2. Check signal and power connections between the CD-ROM drive, riser board, and power supply. 3.
Page 146: Nec Csd Information Services
NEC CSD Information Services Service Telephone Numbers Technical Support Product Information FaxFlash Service...
Page 147: Service Telephone Numbers
FaxFlash service. Service Telephone Numbers The following table lists the telephone numbers for the NEC CSD service and support functions. NEC CSD Service and Support Telephone Numbers Service Telephone Numbers To contact NEC CSD Technical Support Center (TSC): In the U.S.
Page 148: Technical Support
Technical Support The following sections provide information for obtaining technical support from NEC CSD. With access to a telephone, modem, and/or fax machine, you can use these services to obtain information on a 24-hour basis. NEC CSD Website If you have a modem or a network board and an Internet Service account, you can access the NEC CSD website.
Page 149: Technical Support Services
Center. (NEC CSD technical support is for U.S. and Canadian customers only; international customers should check with their sales provider.) Direct assistance is available 24 hours a day, 7 days a week. Call the NEC CSD Technical Support Center, toll free, at (U.S.
Page 150: Nec Csd Bulletin Board Service
NEC CSD Bulletin Board Service If you have access to a modem, you can use the NEC CSD Bulletin Board Service (BBS) to get the latest information on hardware and software. The BBS allows you to download files (video drivers, printer drivers, BIOS updates, etc.) to a diskette for system enhancements and upgrades.
Page 151: Faxflash Service
3. Press Enter FaxFlash Service The NEC CSD FaxFlash service is a self-help, automated electronic information service for obtaining up-to-date product application notes, installation procedures, troubleshooting tips, data sheets, technical information bulletins, illustrated parts lists, part numbers, and other information about your system.
Page 152 Catalog 7, NEC PowerMate Commercial Desktop Systems ® Catalog 8, NEC Portable Systems (including Versa Notebook and ™ MobilePro Handheld computers). Catalogs 5, 6, 7, and 8 contain technical support information, including Technical Information Bulletins, Illustrated Parts lists, Frequently Asked Questions (FAQs) lists, and other product support documents.
Page 153: Specifications
Specifications System Board Mouse Keyboard System Unit Diskette Drive Hard Drives ATX260-Watt Power Supply Fax/Modem Board Graphics Boards 3C905-TX Network Board Sound Board CD-ROM Drives PC Adapter Device Tape Backup Unit Zip Drive Speakers Environmental and Safety Compliance...
Page 154: System Specifications
This section contains the specifications for the various components comprising the PowerMate Professional 9000E Series systems. The following table lists the specifications and the pages where the specifications can be found. System Specifications Specification Go to Page System Board 10-3 Mouse 10-4 Keyboard...
Page 155: System Board
System Board The specifications for the system board are included in the following table. System Board Specifications Feature Specification System Board Intel N440BX with LAN, SCSI Form Factor Processor Pentium II 266 MHz MMX, 300 MHz MMX, 333 MHz MMX, 350 MHz MMX, 400 MHz MMX, or 450 MHz MMX Cache Memory 32 KB of primary cache (16-KB data, 16-KB instruction)
Page 156: Mouse
Mouse The specifications for the mouse are included in the following table. IntelliMouse Specifications Feature Specification Mouse Microsoft IntelliMouse Features 2-button with cursor movement wheel X & Y encoder resolution: 400 PPI opto-mechanical Wheel Resolution: zoom resolution 18 counts per revolution Operating Vin = 115 V or 230 V as appropriate Ta = 25 Characteristics...
Page 157: Keyboard
Keyboard The specifications for the keyboard are included in the following table. Keyboard Specifications Feature Specification Keyboard Chicony KB-8923 Dimensions Width: 19.0 inches (48.3 cm) Depth: 8.4 inches (21.3 cm) Height: 1.6 inches (4.1 cm) Weight 3.5 to 4.0 lb. (1.6 to 1.8 kg) System Unit The specifications for the system unit are included in the following table.
Page 158: Diskette Drive
Diskette Drive The specifications for the diskette drive are included in the following table. Diskette Drive Specifications Feature Specification Diskette Drive NEC Diskette Drive FD1231H Recording Capacity High density mode: Unformatted: 2.00/1.00 MB Formatted: 1440 KB (512B 18 Sec) 720 KB (256B 18 Sec)
Page 159: Hard Drive
Hard Drive The following specifications apply to the hard drives available with the system. Note: Hard drives in PowerMate Professional 9000E Series computers are subject to change according to availability, and as technologies evolve. The system may have a different hard drive than those listed in this section. 8.4-GB IBM Hard Drive Specifications The specifications for the 8.4-GB IBM DHEA-38451 hard drive are included in the following table.
Page 160: 8.4-Gb Maxtor Hard Drive
8.4-GB Maxtor Hard Drive The specifications for the 8.4-GB Maxtor DiamondMax™ hard drive are included in the following table. 8.4-GB Maxtor DiamondMax Hard Drive Specifications Feature Specification Hard Drive 8.4-GB Maxtor DiamondMax 88400D8 Formatted Capacity 8400 MB Nominal Rotational Speed 5,200 rpm Number of Disks Number of R/W Heads...
Page 161: 8.4-Gb Quantum Hard Drive Specifications
8.4-GB Quantum Hard Drive Specifications The specifications for the 8.4-GB Quantum Fireball SE hard drive are included in the following table. 8.4-GB Quantum Fireball Hard Drive Specifications Feature Specification Hard Drive 8.4-GB Quantum Fireball SE Formatted Capacity 8400 MB Nominal Rotational Speed 5,400 rpm Number of Disks Number of R/W Heads...
Page 162: 14.4-Gb Ibm Hard Drive Specifications
14.4-GB IBM Hard Drive Specifications The specifications for the 14.4-GB IBM DTTA 371440 hard drive are included in the following table. 14.4 IDE Hard Drive Specifications Model IBM Triton DTTA-371440 Interface ATA-4 Capacity* 14.4/ 12.9/ 10.1 GB Sector size 512 Bytes Recording zone User cylinders 13,085...
Page 163: Atx260-Watt Power Supply
14.4 IDE Hard Drive Specifications Model IBM Triton DTTA-371440 Physical Size Height 25.4 mm Width 101.6 mm Depth 146 mm Weight (max) 630 g *1MB = 1,000,000 Bytes 1GB = 1,000,000,000 **Up to 32 KB for firmware ATX260-Watt Power Supply The specifications for the ATX260-watt power supply are included in the following table.
Page 164: Graphics Board
Graphics Board The following specifications apply to the graphics boards available with the system. AccelGRAPHICS AccelSTAR II 2D/3D PCI Board Specifications The specifications for the AccelGRAPHICS AccelSTAR II (3D Labs Permedia 2A) 2D/3D PCI board are included in the following table. AccelSTARII Specifications Feature Specification...
Page 165: 3C905-Tx Network Board
3C905-TX Network Board The specifications for the 3Com 3C905-TX network board are included in the following table. 3COM 3C905-TX Network Board Specifications Feature Specification Network Board 3COM 3C905-TX Features 10/100Base Ethernet card 10Base-T connector 32-bit bus master PCI design Single driver configuration Automated 10/100 NWay speed auto-negotiation in Fast EtherLink XL PCI AutoLink configuration software for NetWare...
Page 166: Sound Board
Sound Board The specifications for the sound board are included in the following table. Sound Board Specifications Feature Specification Model Creative Labs AWE64D Features 3-D enhanced stereo controller with analog components ™ Compatible with Sound Blaster Pro , Sound ™ ™...
Page 167: Cd-Rom Drive
CD-ROM Drive The following specifications apply to the CD-ROM drives available with the system. Lite-ON 32X CD-ROM Drive Specifications The specifications for the Lite-ON 32X CD-ROM drive are included in the following table. Lite-On 32X CD-ROM Drive Specifications Feature Specification Model Lite-ON 32X LTN-301 Applicable Formats...
Page 168 Lite-On 32X CD-ROM Drive Specifications Feature Specification Host CPU Utilization 90% of Max. Transfer 38% (typical) Rate 50% (max.) 1.2 MB/sec 18% (typical) 30% (max.) 600 KB/sec 8% (typical) 20% (max.) Spindle/Tray Spin Up Time 3.5 sec. Spin Down Time 6.5 sec.
Page 169: Lucky Goldstar 32X Cd-Rom Drive Specifications
Lucky Goldstar 32X CD-ROM Drive Specifications The specifications for the Lucky Goldstar 32X CD-ROM drive are included in the following table. Lucky Goldstar 32X CD-ROM Drive Specifications Feature Specification 32X CD-ROM Drive LG Electronics CD-ROM drive CRD-8240B Applicable Disc Format Mixed Mode (Audio and Data Combined) CD-DA, Mode 1 (basic format), Mode 2 form 1 and form Photo-CD (Multisession), CD-SA Ready...
Page 170: Nec 32X Cd-Rom Drive Specifications
NEC 32X CD-ROM Drive Specifications The specifications for the NEC 32X CD-ROM drive are included in the following table. NEC 32X CD-ROM Drive Specifications Feature Specification 32X CD-ROM Drive NEC CDR-1900A/PBM Data Transfer Rate Blocks/second 12X - 32X 900 - 2460...
Page 171: Pc Adapter Device
PC Adapter Device The specifications for the PC adapter device are included in the following table. PC Adapter Device Specifications Feature Specification PCMCIA device SCM SwapBox PC Card Host SBI-D2P Hardware PnP 16-bit PC-AT interface card connecting to a 3.5-inch drive bay with twin PC Card sockets Card Sockets Two Type I/II cards or...
Page 172: Tape Backup Unit
Tape Backup Unit The specifications for the tape backup unit are included in the following table. Tape Backup Unit Specifications Feature Specification Tape Backup Unit Seagate CTT8000 IDE Minicartridge Drive Capacity 4.0 GB (900 Oe 740’ Travan cartridge, uncompressed) 8.0 GB (900 Oe 740’ Travan cartridge, compressed) Effective Backup Rate 30 MB/min typical native...
Page 173: Zip Drive
Zip Drive The specifications for the Zip drive are included in the following table. Zip Drive Specifications Feature Specification Zip Drive Iomega Zip 100 ATA Drive Sustained Data Transfer Rate Up to 11.2 Mbits/sec Burst Transfer Rate Up to 26.7 Mbits/sec Minimum Seek 4.0 ms Average Seek...
Page 174: Speakers
Speakers The specifications for the speakers are included in the following table. Speaker Specifications Feature Specification Speakers Altec-Lansing 9-watt (ASC-90) Features Magnetically shielded 10-watt stereo speakers Power on/off switch and power lamp Volume and treble controls Subwoofer output jack 15-volt AC power adapter Performance Frequency response, 90-20 kHz, 2 dB Sensitivity, 300 mV...
Page 175: Compliance
Compliance The system meets the compliance standards listed in the following table. Compliance Usage Standard Domestic: FCC CFR 47 Part 15, Subpart B UL 1950 3rd edition Canadian: C-UL C22.2 No.950-95 ICES-003 Issue 2, Revision 1 European: EN55022:1993 Class B EN50082-1:1997 EN60950 The system meets all requirements in the European Waste Regulation Ordinance...
Page 176: Release Notes
Release Notes General Notes Windows NT Issues...
Page 177: General Notes
Installing Applications and Online Documentation The system comes with the operating system preloaded. All other applications and the online documentation are installed from the NEC Select Install CD. Follow the guidelines in this section when installing applications, the online NEC PowerMate Professional 9000E User’s Guide, and the online Healthy Environment brochure.
Page 178: Correcting Video Corruption In A Windows Nt System
TCP/IP must be enabled before Microsoft Internet Explorer 4.01 can be used. See “Changing Network Settings” below for instructions on enabling TCP/IP. (Internet Explorer is installed from the NEC Select Install CD.) Changing Network Settings All systems are configured with the NetBEUI and NWLink protocols enabled.
Page 179: Using Cheyenne Backup
Windows NT 4.0 operating system. Rebooting the System After Installing Internet Explorer 4.0 After Internet Explorer 4.0 has been installed from the NEC Select Install CD, do not remove the CD until the reboot sequence has begun (anytime following the screen clear, but before the system begins to boot from the CD).
Page 180: Glossary
Glossary access time The time period between the supply of an access signal and the output or acceptance of the data by the addressed system. Examples are the access times for DRAMs, SRAMs, hard drives, and CD-ROM drives. Hard drive access time is the time it takes for a computer to get data from the drive.
Page 181 Application Programming Interface. An API is a series of functions that programs can use to make the operating system do routine or repetitive tasks. Using Windows APIs, for example, a program can open windows, files, and message boxes (as well as perform more complicated tasks) by passing a single instruction.
Page 182 audio Relating to or capable of producing sound. Multimedia computers make extensive use of audio. A digital movie format created by Microsoft. AVI is short for “audio/video interleave,” a method of including a digital movie and its accompanying sound in the same file.
Page 183 Binary digit. The smallest unit of computer data. A single digital piece of information, generally represented by the numeral 0 or 1. Usually the transition between the states of +5V and -5V within a computer, the charge of a transistor in an integrated circuit, or the change in polarity of a magnetic region on a disk.
Page 184 boot sector The part of the boot block that contains the operating system loader, a program that starts by itself and loads the operating system. Bits per second. The number of bits of data that can be transmitted in one second. Because data compression schemes enable more than one bit per voltage transition, bps is equivalent to baud only if no compression is used.
Page 185 chassis The metal frame to which the electronic components of the computer (such as the system board, power supply, and drive bays) are attached The chassis goes inside the system unit cover. checksum A number, calculated from a block of data, used to verify the integrity of that data. For example, a modem could send a block of data and include the number of 1’s that occur in the block.
Page 186 DIMM Dual Inline Memory Module. Circuit board with pins connecting to different memory chips on both sides of the board, which allows for wider and faster data transfer (128-bit). See SIMMs. Direct Memory Access. A method for transferring data, usually between memory and a disk drive, without going through the CPU.
Page 187 EIDE Extended Integrated Drive Electronics. The EIDE specification is an enhanced version of IDE that allows for faster transfer rates and supports larger hard drive sizes enhanced VGA A video interface that offers more colors or higher resolution than VGA. Enhanced Parallel Port, a parallel port standard for PCs that supports bidirectional communication between the PC and attached device (such as a printer).
Page 188 hertz (Hz) A unit of frequency equal to one cycle per second. hexadecimal A number system that uses 16 as the base. (Place value indicates powers of 16.) It uses the digits 0-9 and A-F. Used around computers because a byte (eight binary digits) easily converts to a two digit hexadecimal number.
Page 189 Interrupt Request. A signal that, when received by the CPU, makes it stop what it is going to do something else. An interrupt is a way in which a particular device in a computer communicates with the CPU. PCs have 16 IRQ lines that can be assigned to different devices (for example, printers, scanners, modems).
Page 190 memory Electronic storage area in a computer that retains information and programs. A computer has two types of memory: read-only memory (ROM) and random access memory (RAM). microprocessor A semiconductor central processing unit that is the principal component of a microcomputer.
Page 191 overwrite Storing information at a location where information is already stored, thus destroying the original information. page A type of message transmission in which a message is sent or received via modem to a paging device from a computer (with paging communications software) or telephone.
Page 192 port Any connection by which data can enter or leave a computer or peripheral. You Cables are plug into ports. Provides the means for an interface between the microprocessor and external devices. A cable connector is usually plugged into the port to attach the device to the computer.
Page 193 Self-Monitoring Analysis and Reporting Technology. A hard drive feature that works in conjunction with system software (for example, LANDesk Client Manager, NEC Auto Backup) for identifying a potential problem on the hard drive and automatically backing up system files to a user-specified device, such as a tape or Zip drive.
Page 194 system board The main printed circuit board inside the system unit into which other boards and major chip components, such as the system microprocessor, are connected. Tracks per inch. track Any of many concentric circular regions on a disk for storing data. Tracks are divided into sectors.
Page 195 VRAM Video RAM. VRAM is special-purpose memory used by video adapters. Unlike conventional RAM, VRAM can be accessed by two different devices simultaneously. This enables a video adapter to access the VRAM for screen updates at the same time that the CPU provides new data. VRAM yields better graphics performance but is more expensive than normal RAM.
Page 196: Index
Index installation, 3-27 removal, 3-27 3 1/2-inch hard drive Bay cover installation, 3-14 installation, 3-11 removal, 3-14 removal, 3-11 BBS, 9-5 BIOS, 4-23, 4-25 440BX chipset, 1-3, 10-3 BIOS recovery jumper settings, 4-22 BIOS Setup utility, 2-6 Advanced menu, 2-12 5 1/4-inch accessible device, 1-4 Boot menu, 2-18 installation in lowest bay, 3-13...
Page 197 1-13 Lite-ON 32X specifications, 10-15 audio, 1-6, 5-2 Lucky Goldstar 32X specifications, 10-17 CD audio in, 5-3 NEC 32X specifications, 10-18 DIMM, 4-6 problems, 8-5, 8-9 diskette drive, 4-9, 4-12 Chassis ATX form factor, 1-11 expansion board, 1-7, 5-2...
Page 198 DIMM socket, 1-10 ECC DIMMs. See DIMMs. pin assignments, 4-7 Email/fax technical support, 9-3 DIMMs, 10-3 Environmental and safety specifications, connector, 4-6 10-22 ECC, 1-3 Exit menu (BIOS Setup), 2-19 installation, 3-16 Expansion board removal, 3-16 connectors, 1-7, 5-2 speeed, 4-6 installation, 3-9 supported, 4-6 removal, 3-9...
Page 199 front panel, 3-10 internal speaker, 3-25 Graphics intrusion switch, 3-22 AccelECLIPSE II board specifications, LED assembly, 3-21 10-12 online documentation, 2-29 AccelECLIPSE II video modes, 2-5 power supply, 3-24 AccelSTAR II board specifications, 10-12 power switch, 3-20 AccelSTAR II video modes, 2-5 processor, 3-17 board, 1-12 side covers, 3-5...
Page 200 4-18 controller, 1-3, 10-3 N440BX chipset, 1-3, 4-23, 10-3 LED assembly National 87309 Super I/O controller, 4-23 installation, 3-21 NEC CSD service and support removal, 3-21 bulletin board service (BBS), 9-5 Line in email/fax technical support, 9-3 connector, 1-6...
Page 201 PCI board connector, 4-13, 4-14 Problems diagnosing and solving, 8-6 pin assignments, 4-14 Processor, 4-25 PCI local bus, 4-26 connector, 4-5 PCI/IDE connectors, 4-9, 4-10 installation, 3-17 PIIXE4E Controller, 4-24 primary connector, 4-5 Pin assignments removal, 3-17 AccelSTAR II feature connector video in, retention mechanism, 3-17 secondary connector, 4-5 AccelSTAR II feature connector video out,...
Page 202 Lite-ON 32X CD-ROM, 10-15 Secure mode, 1-9 Lucky Goldstar 32X CD-ROM, 10-17 Security mouse, 10-4 chassis intrusion notification, 1-9 NEC 32X CD-ROM, 10-18 features, 1-9 network board, 10-13 locking tab, 1-9, 3-4, 3-6 PC adapter device, 10-19 password protection, 1-9...
Page 203 Speed System memory, 1-2, 4-6, 10-3 DIMMs, 4-6 addresses, 4-28 fax/modem board, 10-11 checking, 4-7 processor, 2-9, 4-5, 4-25 RAM, 1-3, 4-7 Stand, 1-8. See Chassis foot. System overview, 1-2 Swap box, 1-15 back features, 1-5 Symbios Configuration utility, 2-19 configurations, 1-2, 1-3 Symbios SYM53C876 SCSI controller, 1-3 front features, 1-4...
Page 204 Upgrading BIOS, 2-19 DIMMs, 3-16 hard drive, 3-14 memory, 3-16 processor, 3-17 connector, 1-6, 4-5 connector pin assignments, 4-5 interface, 4-28 Utilities BIOS Setup, 2-6 driver installation, 2-32 flash ROM, 2-19 OS Restore, 2-23 Select Install, 2-29 Symbios Configuration, 2-19 VGA connector, 1-7 pin assignments, 5-4 Voltage selection, 1-12...
Page 205 (For United States Use Only) Federal Communications Commission Radio Frequency Interference Statement WARNING: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Page 206 For battery replacement information, see “CMOS Battery Removal” in Section 3 of this manual or call your NEC CSD dealer or the NEC CSD Technical Support Center. WARNING: There is a danger of explosion if the battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer.

NEC PowerMate Professional 9000E Series Service Manual

System Overview

List of Figures

List of Tables

System Configuration

Disassembly and Reassembly

System Board

Expansion Boards

Illustrated Parts Breakdown

Preventive Maintenance

Troubleshooting

NEC CSD Information Services

Specifications

Quick Links

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Summary of Contents for NEC PowerMate Professional 9000E Series