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Summary of Contents for Eureka J15 Pro Ultra
- Page 1 INSTRUCTION MANUAL NERJ15ULTRABK NERJ15ULTRAWH ROBOTIC VACUUM CLEANER Please read the manual before use.
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Page 3: Table Of Contents
CONTENTS SAFETY INSTRUCTIONS TECHNICAL DATA WHAT'S IN THE BOX Components in Box Introduction to Parts of Robotic Vacuum Introduction to Base Station PREPARATIONS BEFORE USE Placement of the Base Station Installation of Side Brush to Robotic Vacuum Installation of the Mop Power on &... - Page 4 Maintenance of Base Station Dust Bag Replacement Maintenance of Dust Bin How to Use the Cleaning Brush Maintenance of Roller Brush Cleaning of Side Brush Cleaning of the Robot Sensors Cleaning of Driving Wheels ROUBLESHOOTING The Eureka two year limited warranty...
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Page 5: Safety Instructions
• Do not operate the vacuum cleaner or self-emptying base if it has been damaged in any way. If vacuum cleaner is not working as it should, has been dropped, damaged, left outdoors, or dropped into water or other liquid, call the Eureka Customer Service HELP-LINE at 1-800-282-2886. - Page 6 SAFETY INSTRUCTIONS • Use only as described in this manual. Use only manufacturer’s recommended attachments. • Recharge only with the base specified by the manufacturer. A base that is suitable for one type of battery pack may create a risk of fire when used with another battery pack. •...
- Page 7 • Use only with Eureka R23W02EDS02 self-emptying base. • Self-emptying base is only for use with the Eureka NERJ15ULTRABK robotic vacuum. • Warning: The battery charger (self-emptying base) is not intended to charge non-rechargeable batteries. • Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.
- Page 8 SAFETY INSTRUCTIONS • Place the cables from other appliances out of the area to be cleaned. • Turn o the power switch before cleaning or maintaining the appliance. • Unplug the self-emptying base from outlet when not in use and before servicing. •...
- Page 9 SAFETY INSTRUCTIONS • Keep batteries clean and dry. • Do not leave a battery on prolonged charge when not in use. • After extended periods of storage, it may be necessary to charge and discharge the batteries several times to obtain maximum performance.
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Page 10: Fcc Compliance Statement
GROUNDING INSTRUCTIONS This appliance must be grounded. If it should malfunction or breakdown, grounding provides a path of least resistance for electric current to reduce the risk of electric shock. This appliance is equipped with a cord having an equipment grounding conductor and grounding plug. The plug must be inserted into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances. -
Page 11: Mpe Reminding
occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment o and on, the user is encouraged to try to correct the interference by one or more of the following measures: —Reorient or relocate the receiving antenna. -
Page 12: Technical Data
TECHNICAL DATA NERJ15ULTRABK Product Model Base Station Output 19.5V , 1.85A NERJ15ULTRAWH Host Charging Voltage 19.5V Battery Model BP14452I Host Rated Voltage 14.4V Battery Rated Voltage 14.4V Base Station Model R23W02EDS02 Base Station Input 120V~, 60Hz, 7A... -
Page 13: What's In The Box
WHAT'S IN THE BOX Components in Box 110mm 468mm Robotic vacuum Base Station Side Brush x1 Mop x2 Dust Bag x 1 Cleaning Brush x 1 Base Ramp x 1 Instruction Manual... -
Page 14: Introduction To Parts Of Robotic Vacuum
WHAT'S IN THE BOX Introduction to Parts of Robot Vacuum Main View (with cover closed) Bottom View Include Line Carpet Sensor Laser/Camera Side Sensor Omni- Brush directional Buttons Wheel LiDAR Roller Brush Sensor Bumper Edge Mop Outer Sensor Expansion Mop Mounting Module Shaft Charging... -
Page 15: Introduction To Base Station
WHAT'S IN THE BOX Introduction to Base Station Main View Back View Status Indicator Power Cord Dust Collector Storage Slot Cleaning Tray Base Ramp Top View Inlet The clean water The waste water tank is on the right tank is on the left Charging Contacts... -
Page 16: Preparations Before Use
PREPARATIONS BEFORE USE Placement of the Base Station Installation of Side Brush to Robotic Vacuum Place the base station on a hard surface against a Turn the robot over. Press the side brush downward into wall, with clear space of at least 5cm on the left the slot. -
Page 17: Installation Of The Mop
PARATIONS BEFORE USE Power on & Charging Installation of the Mop As shown in the figure, align the mop pad centrally Press and hold the " " button of robot for three seconds to turn with the mop pad plate and apply it evenly. it on. -
Page 18: Environmental Requirements
PREPARATIONS BEFORE USE Environmental Requirements Before using the robotic vacuum, please make sure the area to To add clean water, remove the clean water tank on the be cleaned is free from items that may be tangled/stuck with right, open the cover, and fill the tank with clean water to the robotic vacuum (such as wires, hard objects, iron nails, the MAX mark. -
Page 19: Setting Up App
EPARATIONS BEFORE USE Setting up App Add Device Click “+” in the App to add the device. Choose J15 Pro Ultra. NOTES Follow the instructions on the app and continue until the app 1. The app supports iOS versions 13.0 and above and Android prompts that the connection is successful. -
Page 20: Getting Started
GETTING STARTED NOTES Start / Pause / Resume 1. Make sure that the mops are installed properly before use, otherwise the robot will not start normally. Press and hold the power button " " for three seconds to turn 2. This product is intended for indoor use only. Do not use it outdoors. -
Page 21: Mop Washing
GETTING STARTED Status Indicators of Base Station Mop Washing Indicator Light Status station halfway to clean the mop pad when mopping the floor, or you can manually set the cleaning frequency of mop on the App Stand-by based on your needs. Cleaning mop Solid White Light Emptying of the dust bin... -
Page 22: Maintenance
MAINTENANCE Maintenance of Base Station Remove the cleaning tray from the bottom of the base Rinse the cleaning tray under the faucet and wipe it clean. turn, rinse them with clean water, and wipe them clean. Remove the self-cleaning assembly (roller) from the Reassemble the left and right cleaning discs and self-cleaning assembly back into the cleaning tray in it with clean water. -
Page 23: Dust Bag Replacement
MAINTENANCE Dust Bag Replacement Maintenance of Dust Bin (Clean as Needed) Pull the used disposable Remove the dust Open the upper cover of robot and remove the dust bin. collector cover. dust bag out of the dust collector. Push up the dust bin cover, and then dump the garbage downward. -
Page 24: How To Use The Cleaning Brush
MAINTENANCE How to Use the Cleaning Brush Pull out the end of caps the roller brush as shown below, and cut any hairs wrapped around the roller brush by using 1. Cut the hair entangled on the roller brush body with the blade. the cleaning brush in the accessories box. -
Page 25: Cleaning Of The Robot Sensors
MAINTENANCE Cleaning of the Robot Sensors (Clean as Needed) Cleaning of Driving Wheel (Weekly Cleaning is Recommended) Wipe and clean all sensors of robot with a soft dry cloth, including: Rotate the driving wheel back and forth to remove debris and 1. -
Page 26: Troubleshooting
TROUBLESHOOTING Common issues Possible Causes Solutions Robot is not in contact with charging Place the robot directly in front of the base station Robot fails to charge contacts and press the recharging button Unreasonable placement of base Refer to the "Placement of the Base Station " Robot fails to return for charging station section of the manual for details... - Page 27 TROUBLESHOOTING Common issues Possible Causes Solutions The LiDAR sensor protective cover is Gently tap the protective cover to check it's able stuck to rebound There is an obstacle in front of the Clear obstacles in time robot Robot keeps moving backward After clearing obstacles or foreign objects, gently The bumper is stuck tap the bumper...
- Page 28 - Follow the mobile phone instructions to add the device again Enter the Eureka Robot App—Add Device Method 1: Select Add by Model and find the App unable to scan QR code The QR code on the device is unclear corresponding device;...
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Page 29: The Eureka Limited Warranty
Midea America Corp. (“Eureka”), subject to the terms and conditions herein, warrants this vacuum cleaner to be free from defects in material and workmanship for a term of two years from the date of original purchase when used in accordance with the Eureka operating and maintenance instructions and under normal household usage. - Page 30 What Eureka will do: Eureka will, at its option, repair or replace a defective Battery Module or battery part that is covered by this warranty. Repairs may be performed using new or refurbished parts that meet or exceed Eureka specifications for new parts. If Eureka elects to replace the Battery Module, the replacement may be a reconditioned unit.
- Page 31 God. This warranty also does not cover damage resulting from repair or attempted repair by anyone other than Eureka or an authorized Eureka Warranty Station. This warranty is not applicable to any product that has been altered or on which the serial number has been defaced, modified or removed. Altering, erasing, or forging any proof-of-purchase documents voids any applicable product warranty.
- Page 32 THE EUREKA LIMITED WARRANTY Further limitations and exclusions: Any warranty that may be implied in connection with your purchase or use of the Battery Module, including any warranty of Merchantability or any warranty of Fitness for A Particular Purpose is limited to the duration of this limited warranty. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you.
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