LG WF13314 BC Series Owner's Manual
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LG WF13314 BC Series Owner's Manual

LG WF13314 BC Series Owner's Manual

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OWNER'S MANUAL
WASHING MACHINE
Before beginning installation, read these instructions
carefully. This will simplify installation and ensure that the
product is installed correctly and safely. Leave these
instructions near the product after installation for future
reference.
ENGLISH
WF13314*BC
MFL72076837
Rev.01_112124
Copyright © 2024 LG Electronics. All Rights Reserved
Scan the QR code to see the manual.
www.lg.com

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  • Page 1 Before beginning installation, read these instructions carefully. This will simplify installation and ensure that the product is installed correctly and safely. Leave these instructions near the product after installation for future reference. ENGLISH WF13314*BC www.lg.com MFL72076837 Rev.01_112124 Copyright © 2024 LG Electronics. All Rights Reserved...

  • Page 2: Table Of Contents

    Control Panel ....................20 Preparing the Wash Load ................23 Adding Detergents and Softeners ..............24 Programme Table ....................28 Extra Options and Functions ................33 SMART FUNCTIONS LG ThinQ Application ..................39 Smart Diagnosis ....................41 MAINTENANCE Cleaning After Every Wash................43 Cleaning the Appliance Periodically ..............43 TROUBLESHOOTING...

  • Page 3: Safety Instructions

    SAFETY INSTRUCTIONS SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the appliance. The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described below. Safety Messages This symbol is displayed to indicate matters and operations that can cause risk.

  • Page 4: Maximum Capacity

    SAFETY INSTRUCTIONS • Children should be supervised to ensure that they do not play with the appliance. • If the power cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
  • Page 5 SAFETY INSTRUCTIONS • This appliance is equipped with a power cord having an equipment- earthing / grounding conductor (earthing pin) and a grounding power plug. The power plug must be plugged into an appropriate outlet socket that is installed and earthed / grounded in accordance with all local codes and ordinances.
  • Page 6 • Do not touch the door during a high temperature programme. • In case of a water leak from the appliance or flood, disconnect the power plug and contact the LG Electronics customer information centre. • Turn off water taps to relieve pressure on hoses and valves and to minimize leakage if a break or rupture should occur.
  • Page 7 • Only qualified service personnel from LG Electronics service centre should disassemble, repair, or modify the appliance. Contact an LG Electronics customer information centre if you move and install the appliance in a different location.

  • Page 8: Installation Parts And Specifications

    INSTALLATION INSTALLATION Parts and Specifications NOTE • Appearance and specifications may change without notice to improve the quality of the appliance. Front View Rear View Control Panel Power Plug Detergent Dispenser Drawer Transit Bolts Drum Drain Hose Door Cover Cap Drain Plug Drain Pump Filter Levelling Feet...

  • Page 9: Specifications

    INSTALLATION Specifications Model WF13314*BC Power Supply 220‒240 V~, 50 Hz Product Weight 73 kg Dimension(mm) 1135...
  • Page 10 INSTALLATION Accessories Cold Supply Hose Anti–slip Sheets Spanner Elbow Bracket for Securing Drain Hose Caps for Covering Transit Bolt Holes...

  • Page 11: Installation Place Requirements

    INSTALLATION Installation Place Index Clearance (mm) Requirements Before installing the appliance, check the following information to make sure that the appliance should be installed in a correct place. WARNING Installation Location • This appliance must only be used for domestic household purposes and should not be used in •...

  • Page 12: Unpacking The Appliance

    INSTALLATION grounded/earthed in accordance with all local NOTE codes and ordinances. • You can purchase rubber cups (part No. 4620ER4002B) from the LG service centre. Unpacking the Appliance Ventilation Lifting the Appliance Off the Foam Base • Make sure that air circulation around the...

  • Page 13: Levelling The Appliance

    INSTALLATION Levelling the Appliance Starting with the bottom two transit bolts use the spanner (included) to fully loosen all Checking the Level transit bolts by turning them counterclockwise. When pushing down the edges of the top plate diagonally, the appliance should not move up and down at all (check both directions).
  • Page 14 • Do not install the washing machine on a plinth, Failure to do so may cause vibration or noise. stand or elevated surface unless it is manufactured by LG Electronics for use with this model. Using Anti-Slip Sheets This feature may vary depending on the model Check if the appliance is perfectly level using a purchased.

  • Page 15: Connecting The Water Supply Hose

    • Do not attach the adhesive side of anti- slip sheets to the feet of the appliance. NOTE • Additional anti-slip sheets are available at LG Electronics service centre. Connecting the Hose to the Water Tap Connecting Screw-Type Hose to Tap with Thread...
  • Page 16 INSTALLATION Connecting Screw-Type Hose to Tap Without Connecting One Touch Type Hose to Tap Thread Without Thread Loosen the 4 fixing screws Unscrew the adapter ring plate and loose the 4 fixing screws. Remove the guide plate if the tap is too large to fit the adapter.

  • Page 17: Installing The Drain Hose

    INSTALLATION connector latch plate. Make sure the adapter • Make sure that the hose should not be kinked or locks into place. trapped. Installing the Drain Hose Installing the Drain Hose with the Elbow Bracket The drain hose should not be placed higher than 100 cm above the floor.
  • Page 18 INSTALLATION • Connect the elbow bracket a within 10 cm of the end of the drain hose. • Ensure that the drain hose is inserted no more than 15 cm into the drain. • When installing the drain hose to a sink, secure it tightly with string.

  • Page 19: Operation Operation Overview

    OPERATION OPERATION Operation Overview Add cleaning products or detergent and softener. Using the Appliance • Add the proper amount of detergent to the detergent dispenser. If desired, add bleach Before the first wash, select the Cotton wash or fabric softener to the appropriate areas of programme and add a half amount of the the dispenser.

  • Page 20: Control Panel

    • This allows you to select an additional programmes and will light when selected. Remote Start With the LG ThinQ app, you can use a smartphone to control your appliance remotely. • In order to use this function, refer to SMART FUNCTIONS.
  • Page 21 OPERATION Description Customizing Washing Programme Buttons Use these buttons to adjust the water temperature or spin speed settings for the selected programme. • The current settings are shown in the display. • Press the button for that option to select other settings. ezDispense Buttons •...
  • Page 22 OPERATION Description AI DD • AI DD provides the appropriate drum rotation actions after load sensing is completed. • is activated when the AI Wash programme is selected and operated. - If too much detergent is used, too many suds can occur and this will cause poor AI DD performance.

  • Page 23: Preparing The Wash Load

    OPERATION Preparing the Wash Load NOTE Sort the wash load for best washing results, and • The dashes under the symbol give you then prepare the clothes according to the symbols information about the type of fabric and the on their care labels. maximum allowance of mechanical stress.

  • Page 24: Adding Detergents And Softeners

    OPERATION Adding Detergents and - Detergent is flushed from the dispenser at the beginning of the wash cycle. Softeners NOTE Detergent Dosage • Do not let the detergent harden. Doing so may lead to blockages, poor rinse performance or • Detergent should be used according to the odour.
  • Page 25 OPERATION can harden these additives and prevent Turn the lids on the ezDispense compartments them from dispensing properly. Be careful counterclockwise to open them. not to lose the lids. Close the dispenser drawer slowly before starting the cycle. • Slamming the drawer closed may result in the detergent overflowing into another compartment or dispensing into the drum earlier than programmed.
  • Page 26 OPERATION laundry. Do not place liquid or powdered Press the Dispenser 1 or Dispenser 2 button detergent packs in the any of the dispensers. repeatedly to turn off the ezDispense function. Manual main wash detergent compartment Dispenser 1 button Dispenser 2 button Close the detergent dispenser drawer slowly before starting the cycle.
  • Page 27 OPERATION • If you use a detergent that does not dissolve easily or a detergent with high viscosity, it will leave a residue and clog the dispenser. • Be sure to turn off the ezDispense function. Adding Detergent Tablets Detergent tablets can also be used when washing. Open the door and put detergent tablets into the drum before loading the clothes.

  • Page 28: Programme Table

    OPERATION Programme Table Washing Programme AI Wash 40 °C (Cold to 60 °C) Max. Load: 3 kg Description AI Wash provides the appropriate drum rotation actions after load sensing is completed. • It washes softly for waterproof fabrics, and strongly for water permeable fabrics. NOTE •...

  • Page 29: Extra Options

    OPERATION Delicates 20 °C (Cold to 40 °C) Max. Load: 4 kg Description Washes machine-washable lingerie, sheer and lacy clothes. Hand/Wool 30 °C (Cold to 40 °C) Max. Load: 2 kg Description Washes hand-washable and machine-washable delicate clothes such as washable wool, lingerie, dresses etc.
  • Page 30 OPERATION NOTE • Rinse+, Delay End and Add Item options can be selected for every washing programme in this table. Programme Steam Wrinkle Care TurboWash Pre Wash Intensive AI Wash Cotton Eco 40-60 TurboWash Mixed Fabric Easy Care Allergy Care Delicates Hand/Wool Sportswear...

  • Page 31: Consumption Data

    OPERATION Spin Speed Programme Default Available Delicates 800 rpm Up to 800 rpm Hand/Wool 800 rpm Up to 800 rpm Sportswear 800 rpm Up to 800 rpm Speed 14 400 rpm Duvet 1000 rpm Up to 1000 rpm NOTE • Actual maximum spin speed may vary depending on the load conditions. The values above are rounded to the nearest hundred.
  • Page 32 OPERATION Programme h:mm ℃ Litres Eco 40-60 2:22 0.277 42.0 1360 44.1 (Quarter) *1 It is able to clean normally soiled cotton laundry declared to be washable at 40 ℃ or 60 ℃, together in the same cycle, and that this programme is used to assess the compliance with the EU ecodesign legislation (EU 2019/2023).

  • Page 33: Extra Options And Functions

    OPERATION Extra Options and Press the Power button. Functions You can use the extra options and functions to Add detergent. customize the programmes. Customizing a Washing Select a washing programme. Programme Each programme has default settings that are Customize the washing programme (Temp., selected automatically.
  • Page 34 OPERATION Wrinkle Care Select a washing programme. Adding this option reduces wrinkles by steaming after spin. Press the Pre Wash button as necessary. NOTE • Selecting this option will tumble the clothes briefly every few minutes for up to 30 minutes Press the Start/Pause button.
  • Page 35 OPERATION Buttons indicator Press the Delay End button as necessary. Liquid fabric softener indicator Press the Start/Pause button. NOTE • Whether the detergent or softener indicator may NOTE blink and the chime may sound, even if there is sufficient detergent or softener left to use for •...
  • Page 36 OPERATION Turn the knob to increase or decrease the Buttons Indicator Dispensed Amount amount of detergent or fabric softener. The amount is shown in the display. • The default amounts can be increased or Off (0%) decreased in 1 ml increments, within a range of 9 ml to 150 ml.
  • Page 37 OPERATION Press the Dispenser 1 button to light up the NOTE Link indicator. • Run this function once a month (or more often if • The Liquid detergent indicator is always needed) to remove detergent buildup and other light on. residue.
  • Page 38 OPERATION NOTE • Once this function is set, all buttons are locked except the Power button. • When the controls are locked, and the remaining time are alternatively shown on the display during the wash while this function is engaged. •...

  • Page 39: Smart Functions

    SMART FUNCTIONS SMART FUNCTIONS LG ThinQ Application notifications on a smartphone. The notifications are triggered even if the LG ThinQ application is off. The LG ThinQ application allows you to communicate with the appliance using a smartphone. NOTE LG ThinQ Application Features •...
  • Page 40 • Smartphone user interface (UI) may vary depending on the mobile operating system (OS) and the manufacturer. Run the LG ThinQ application and sign in with your existing account or create an LG account • If the security protocol of the router is set to to sign in.

  • Page 41: Smart Diagnosis

    Start a cycle from the LG ThinQ application on documents, please visit https:// opensource.lge.com. your smartphone.
  • Page 42 Using Audible Diagnosis to Diagnose Issues Follow the instructions below to use the audible diagnosis method. • Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. Follow the instructions for audible diagnosis provided in the LG ThinQ application.

  • Page 43: Maintenance

    MAINTENANCE MAINTENANCE WARNING • Unplug the appliance before cleaning to avoid the risk of electric shock. Failure to follow this warning may result in serious injury, fire, electric shock, or death. • Never use harsh chemicals, abrasive cleaners, or solvents to clean the appliance. They may damage the finish.

  • Page 44: Cleaning The Water Inlet Filter

    MAINTENANCE Cleaning the Water Inlet Filter Run this function once a month (or more often if needed) to reduce build-up of detergent and The water inlet filter collects lime or any sediment softener and other residue. that may be in water that is supplied to the •...
  • Page 45 MAINTENANCE Allow the water to cool before cleaning the drain Unscrew the drain pump filter slowly to drain pump filter. Open the door in an emergency or the remaining water and then proceed to perform an emergency water evacuation. remove any debris or objects from the filter. Unplug the appliance.
  • Page 46 MAINTENANCE Remove the check valve to remove any residual CAUTION detergent/softener and close the check valve. • Run the drum cleaning programme once a month (or more often, as needed) to remove excess detergent and other debris. Cleaning the ezDispense Drawer Clean the ezDispense compartments every time you refill the detergent/softener or change to a...
  • Page 47 MAINTENANCE • Use a soft cloth or brush to clean and to remove any residue. • Do not use soap when cleaning the drawer and inserts. Securely close the covers on the ezDispense compartments. Wipe off any moisture with a dry towel or cloth after cleaning.

  • Page 48: Troubleshooting

    Operation of your appliance can lead to errors and malfunctions. The following tables contain possible causes and notes for resolving an error message or malfunction. It is recommended to read the tables carefully below in order to save your time and money that may cost for calling to LG Electronics service centre.
  • Page 49 • Check and clean the drain filter. Door sensor malfunctions. dE dE1 dEz dE4 DOOR ERROR • Please call LG service centre. You can find your local LG service centre phone number in the warranty card. This is a control error. CONTROL ERROR •...
  • Page 50 TROUBLESHOOTING Symptoms Possible Cause & Solution The amount of liquid detergent in the detergent compartment did not E dz decrease. ezDispense ERROR 2 • Call for service. The amount of fabric softener in the liquid fabric softener or liquid E d3 detergent compartment did not decrease.
  • Page 51 TROUBLESHOOTING Symptoms Possible Cause & Solution Vibrating noise Not all levelling feet are resting firmly and evenly on the floor. • See the Levelling the Appliance instruction to adjust the levelling of the appliance. Floor not rigid enough. • Check if the floor is sold and does not flex. See the Installation Place Requirements to select the proper location.
  • Page 52 TROUBLESHOOTING Symptoms Possible Cause & Solution Appliance does not Start/Pause was not pressed after a programme was set. operate. • Press the Power button, then reselect the desired programme and press the Start/Pause button. The appliance is turned off if the Start/Pause button is not pressed within a certain time.
  • Page 53 TROUBLESHOOTING Symptoms Possible Cause & Solution Cycle time is longer The load is too small. than usual. • Add more items to allow the appliance to balance the loads. Heavy articles are mixed with lighter items. • Always try to wash articles with similar weight in order to allow the appliance to evenly distribute the weight of the load for spinning.
  • Page 54 TROUBLESHOOTING Symptoms Possible Cause & Solution Wrinkling Hot and cold water supply hoses are reversed. • Hot water rinse can set wrinkles in garments. Check the supply hose connections. Spin speed may be too high. • Set the spin speed to suit the garment type. Odour Symptoms Possible Cause &...
  • Page 55 • Find the Wi-Fi network connected to your smartphone and remove it, then not connected to the register your appliance on LG ThinQ. Wi-Fi network. Mobile data for your smartphone is turned on. • Turn off the Mobile data of your smartphone and register the appliance using the Wi-Fi network.
  • Page 56 TROUBLESHOOTING Symptoms Possible Cause & Solution Your home appliance The distance between the appliance and the router is too far. and smartphone are • If the distance between the appliance and the router is too far, the signal not connected to the may be weak and the connection may not be configured correctly.
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