Contents Transferring Calls ........................... 3 Parking Calls ............................3 Calling Other Stations ..........................3 Placing Calls On Hold ..........................4 Intercom Signal Mode ........................... 4 Forwarding Calls ............................ 5 To Call Forward a set internally ....................... 5 To Call Forward a telephone set externally (Off-Net) ..............5 Setting Time and Date ...........................
Transferring Calls To transfer while on a live call simply press the DSS key programmed for the station you want to transfer to. Hang the phone up to complete the transfer. If you want to announce the call to the user you are transferring to, don’t hang up until you have talked with that user.
Placing Calls On Hold To place an outside line on hold Press the [Hold/Save] button once, the call is placed in System Hold If desired, press the [Hold/Save] button a second time to place the call in Exclusive Hold To access a held line If you have lines appearing on your telephone ...
Forwarding Calls You can forward calls internally or externally (Off-Net). Internally, calls can be forwarded to another station, a hunt group or to the user’s mailbox. Externally, calls can be forwarded to Speed Dial bin numbers or user dialed numbers. To Call Forward a set internally ...
Doing so will create a personal speed dial bin number, this speed bin number will be deleted after forwarding has been canceled Press [Speaker], [Dnd/Fwd], ‘#’ or dial ‘554’, ‘#’ to cancel an external Call Forward. Note: An externally forwarded call will utilize 2 phone lines (or 2 PRI channels) for the duration of the call.
Conference Calls The system allows an unlimited number of 3-way conferences to be established, only limited to the number of sets and lines available. The user initiating the conference provides supervision for the conference, if the user disconnects, the conference is terminated after a set amount of time.
Page 8
To delete a Conference Room from the Attendant Station 1. Press the [Trans/Pgm] button. 2. Dial the Room Delete code ‘055’. 3. Dial the Room number. 4. Press [Hold/Save]. To join a Conference Room from a Station or incoming call 1.
Programming buttons Button inquiry 1. Press the [Trans/Pgm] button. 2. Press any Flexible button to be identified. To assign a Feature button on the phone set 1. Press the [Trans/Pgm] button. 2. Press the Flexible button to be programmed. 3. Press [Trans/Pgm] and enter the User Program Code for the desired Feature button.
Changing Ring Tones On an IP Telephone Set Press the [Trans/Pgm] key and then ‘1’ Press ‘1’ for Internal ringing or ‘2’ for External ringing Enter ring type (1-8) Once you have the ring you want press the [Hold/Save] key On a digital Telephone Set ...
Paging How the user is able to make pages is dependent on how the CTW Technician set-up the system. For instance, if no external paging equipment is present (Amp, speakers, etc) then external paging will not operate. Also, any of the paging options can be programmed to a DSS key by a CTW Technician.
Changing Ringing Modes (Day, Night or Auto Modes) From the main set press [Dnd/Fwd] Select a ring mode from 1 to 6 and then [Hold/Save] 1 - Day - used during regular business hours 2 – Night - used during non-business hours 3 - Timed Ring Mode - not typically used 4 - Auto Ring* - used to automate changes between different...
Programming Speed Dial (Personal and System) Press [Trans/Pgm] and then [Speed] Enter the bin # (001- 100) for Personal Speed Dial numbers or (2000-2499) For System Speed Dial numbers. System Speed Dial numbers can only be programmed at the Administration Set. ...
Voice Mailbox Setup While in your Mailbox, press ‘9’ to return to the previous menu. Operations of your Voice Mail include visual and voice prompts for your ease of use. Record your name in the company directory This system has a Company Directory feature. For proper operation, you will need to record your Name.
Voice Mailbox Usage While in your Mailbox, press ‘9’ to return to the previous menu. Operations of your Voice Mail include visual and voice prompts for your ease of use. Access your voice mailbox options 1. Press [Call Back] or dial ‘401’ to enter your voice mail 2.
Feature Code List Flexible Numbering Plan FEATURE CODE Internal Page Zone 301-310 Internal All Call Page Meet Me Page External Page Zone 1 External All Call Page All Call Page (Internal/External) Call Forward Attendant Unavailable Alarm Reset Group Call Pickup Enter Conference Room Call Parking Locations #601-#619...
Page 17
[Trans/Pgm] 61 x Headset/Speakerphone 1: Speakerphone, Mode 0: Headset [Trans/Pgm] 62 x Headset Ring Mode 1: Speakerphone, 2: Headset, 3: Both [Trans/Pgm] 71 LCD Display Mode [Trans/Pgm] 73 Background Music [Trans/Pgm] 74 x Station User Name Registration Input up to 12 characters [Trans/Pgm] 80 [RECORD] Button Assignment [Trans/Pgm] 85...
Need help?
Do you have a question about the iPECS eMG 80 and is the answer not in the manual?
Questions and answers