All trademarks and trade names, as well as logos and other symbols mentioned herein are the property of their respective owners *. The materials presented under the AENO brand name and contained in this Manual are protected under international and local laws, including Copyright Acts and related rights.
The most commonly occurring problems are described in Section 7 of this document. You can download the latest version of this Manual at aeno.com/documents. User information, including personal data, is protected from unauthorized access and disclosure in accordance with the requirements of the General Data Protection Regulation (GDPR) *.
AENO™ Toothbrush Operation Manual Compliance With Standards The device is CE certified and meets the requirements of the following legal acts of the European Union: • Electromagnetic Compatibility Directive 2014/30/EU; • Radio Equipment Directive 2014/53/EU; • Low Voltage Directive 2014/35/EU.
Manual, may cause damage to your health or property. Warnings related to the power source The AENO™ Toothbrush comes with a USB (A) / USB (C) cable that allows you to connect the charging station to a power source. The following can be used as a power source: •...
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AENO™ Toothbrush Operation Manual Observe the following guidelines when using a power source. 1. Before connecting the charging station to a power source, make sure that its output does not exceed 5.0 V / 1.0 A (DC). 2. Connect the charging station to a power source only directly, do not use extension cords.
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AENO™ Toothbrush Operation Manual 14. Do not immerse the toothbrush in water for a period of time that is beyond the IPX7 waterproof rating. 15. It is not recommended to rinse the station under running water, as water may get into the USB port and damage the station.
The device can be broken or damaged if handled carelessly. If you have any questions or encounter any difficulties while using your AENO™ device, please e-mail customer support at support@aeno.com or contact us via the feedback form or online chat at aeno.com/service-and-warranty.
Limitations and Warnings ............................6 1 General Description and Technical Characteristics ................13 1.1 Description and Purpose of the Device ....................13 1.2 Appearance of ADB0001S and ADB0002S Models ............... 14 1.3 Power Button Functions and Indicators....................16 1.4 Technical Specifications ........................... 17 1.5 Package Contents ..............................
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7 Troubleshooting ................................47 8 Glossary ....................................48 Figures and Tables Figure 1 – Individual Marking on the Brush Heads of ADB0001S and ADB0002S Models ......................................... 13 Figure 2 – Appearance of ADB0001S Model....................14 Figure 3 – Appearance of ADB0002S Model ....................14 Figure 4 –...
3 replacement brush heads with individual markings (see Figure below). Figure 1 – Individual Marking on the Brush Heads of ADB0001S and ADB0002S Models * 4 modes are available on the device itself, 8 modes are available in the AENO app (5 preset modes and 3 custom modes).
AENO™ Toothbrush Operation Manual Table 3 – Battery Charge Indicator Statuses Color Status Meaning Green The device is turned on. Battery level is medium/high The device is placed on a charging station connected to a power source. Battery is fully charged...
1.5 Package Contents NOTE! The power adapter is not included in the package. The following is included in the package of the AENO™ Toothbrush (see Figure on the next page): 1. Toothbrush handle – 1 pc. 2. Replacement brush heads – 3 pcs.
AENO™ Toothbrush Operation Manual Figure 5 – Package Contents 1.6 Packaging and Labeling The device comes in an individual cardboard package of 216×161×33 mm (L×W×H) containing the full model name and marking, list of accessories, main technical specifications, date of manufacture and information about the manufacturer.
Read this User Manual carefully before using the device for the first time. ATTENTION! Follow the safe use rules of the device when connecting, using, and storing the AENO™ Toothbrush (see the “Limitations and Warnings” Section). 2.1 Preparing for Use 1. Carefully open the packaging and remove the toothbrush handle and accessories.
Figure 7 – Installing the Brush Head 2.3 Manual Setup The AENO™ Toothbrush has 12 operating modes. 4 modes are available directly on the device itself. To set the operating mode manually, do the following: 1. Turn on the device by pressing the power button once. The first time the device is turned on, it will operate in “Soft”...
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NOTE If you select the “Smart” mode on the device manually, without having selected any mode in the AENO app, the toothbrush will operate in the “Gum care” mode. For more information about the mode, see Paragraph 2.4.6. You can tell the current operating mode of the device by the white indicator above the mode name.
• Create a new account or log in to an existing account. 2.4.2 Creating a New Account • Open the AENO app and tap “Sign up”. • Fill in the authorization information: o Select your country of residence; o Enter your e-mail address.
If none of the above methods worked, please contact our support team via the feedback form at aeno.com/service-and-warranty. In your message, include your e-mail address and the exact time when you tried to create an account. •...
AENO™ Toothbrush Operation Manual 2.4.4 Connecting Smart Toothbrush to the App There are several ways to activate your toothbrush in the AENO mobile app: • Connection via automatic search; • Manual connection. Connection via Automatic Search NOTE You can use this method to activate the device in the app after the device has been turned on for the first time.
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AENO™ Toothbrush Operation Manual Manual Connection NOTE This method can be used in cases where the device was not detected automatically. 1. Log into your account, then tap “+” in the upper right corner in the “Home” tab. Then tap “Add device”.
AENO™ Toothbrush Operation Manual 5. On the “Reset device settings” screen (step 3), check the “Make sure the indicator light is blinking” box and tap “Next”. 6. Wait until the device is added to the account and tap “Done”. 2.4.5 Control Panel of the Smart Toothbrush You can open the control panel by tapping on the toothbrush image in the list of connected devices in the “Home”...
In the app, you can select a preset mode, create your own mode, and get a recommendation on the best mode to use based on your dental health. Below is a Table detailing the modes that can be configured in the AENO app. Table 6 – Operating Modes That are Configured in the AENO App...
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AENO™ Toothbrush Operation Manual To select one of the preset modes in the app, do the following: 1. Go to the “Plan” tab. 2. Swipe left/right in the carousel with mode names to view all options. You can also view all modes by tapping “View all”.
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AENO™ Toothbrush Operation Manual 5. Add additional steps if necessary. The maximum number of steps in one plan is 6. 6. Tap “Done”. The created mode will be added to the list of all modes in the “Plan” tab. 5. Find the created mode in the list and tap “Select”. All operating mode indicators on the toothbrush will light up and turn off and the device will emit one short beep.
AENO™ Toothbrush Operation Manual Selecting the Recommended Mode The app can also recommend a mode based on the condition of your teeth. To do this, do as follows: 1. Go to the “Plan” tab and tap “Your Plan”. 2. Set your gender, age, and select the condition and color of your teeth.
AENO™ Toothbrush Operation Manual 2.4.8 Brushing Statistics In the “History” tab, you can view statistics on effective and ineffective brushing sessions. Daily and monthly statistics are available. Daily statistics show the number of effective and ineffective brushing sessions, the name of the selected mode, start time, duration, and brushing score.
Before first use, rinse the bristles of the brush head under warm running water to remove any production material residue. The AENO™ Toothbrush can be used to brush your teeth and massage your gums. 2.5.1 Using the Device to Brush the Teeth 1.
AENO™ Toothbrush Operation Manual 2.5.2 Using the Device to Massage the Gums 1. Select the required operating mode (see Subsection 2.3 and Paragraph 2.4.6). 2. Point the bristles towards the gums at an angle of approximately 45° (see Figure below).
AENO™ Toothbrush Operation Manual 3 Cleaning and Maintenance To maintain optimum condition and stable operation of the device, it is recommended • Clean the bristles of the brush head after each use; • Clean the handle of the device after each use;...
AENO™ Toothbrush Operation Manual 3.2 Cleaning the Device Handle NOTE When cleaning the device handle, it is recommended to take off the brush head in order to remove any possible dirt that might have gotten onto the metal rod through the gap between the brush head and the handle.
AENO™ Toothbrush Operation Manual If the handle is very dirty, you can clean it with a cloth dampened with clean water and with some dishwashing liquid on it. To do this, first remove the brush head and wipe the handle, including the metal rod, with a cloth. Afterward, rinse the handle under warm running water or wipe it with a cloth dampened with clean water and then wipe the handle dry.
It is recommended to replace brush heads every three months or more often if the bristles have lost their shape. ATTENTION! Use only original AENO™ brush heads. Replace brush heads as follows: 1. Remove the used brush head by pulling it upward (see Figure 13-a). Do not use excessive force.
4.1 ASBISC Authorized Service Centers You can find the list of cities where the manufacturer's service is available at aeno.com. 4.2 Warranty Service Procedure If you suspect that your device is faulty or defective, contact an authorized service center before the expiration of the warranty period and provide the following: 1.
In this case, the warranty period is extended for a period equal to the duration of the repair. AENO™ products are not eligible for free warranty service if any of the following is detected: • Damage caused by force majeure, accidents, negligence, intentional or careless action (inaction) of the consumer or third parties;...
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AENO™ Toothbrush Operation Manual • Mechanical damage that occurred after the device and the accessories were handed over to the user, including damage caused by sharp objects, bending, compression, dropping, etc.; • Damage caused by non-compliance with standards for parameters of power, telecommunications, cable networks and external factors.
AENO™ Toothbrush Operation Manual 5 Storage, Transportation, and Disposal Clean the device and its accessories before storing them away. Let them dry completely. The device can be stored in either a horizontal or vertical position. If you are not using the device for a long period of time, it is recommended to store the...
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AENO™ Toothbrush Operation Manual In accordance with the Waste Electrical and Electronic Equipment (WEEE) regulations, all electrical and electronic equipment must be collected separately at the end of its life and cannot be disposed of with unsorted household waste. Do not dispose of the device, its batteries and accumulators, or its electrical and electronic accessories together with unsorted household waste, as this would be harmful to the environment.
Information on the organization that provides warranty service and deals with quality complaints The list of these organizations is updated regularly, so current information is available at aeno.com in the “Service and warranty” section. Information about obtained certificates and declarations of conformity Certificates Certificate of Conformity, No.
AENO™ Toothbrush Operation Manual 7 Troubleshooting The table below summarizes typical errors and problems that occur when connecting, setting up, and using the device. Table 7 – Typical Problems and Solutions No. Problem Possible causes Solution The toothbrush The device battery is...
AENO™ Toothbrush Operation Manual 8 Glossary ABS plastic Impact-resistant technical plastic, widely used in the manufacture of household products GDPR ( General EU Regulation governing the processing of personal data on the Data Protection Internet. The purpose of this Regulation is to unify processing...
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