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Arista ARP-3821AX-E01 User Manual

Multi-touch waterproof industrial panel computer
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Talk to us. We listen.
Multi-Touch Waterproof Industrial Panel Computer
This manual is a user guide for
It includes detailed description about how to install and operate the product. Arista
Corporation recommends users to read through the entire manual and follow instructions
to avoid any kind of obscurity in using the product. For any questions or support, please
call us at 1.877.827.4782 Monday through Friday 8:00am to 5:00PM Pacific Time.
ARP-3821AX-E01
USER MANUAL
ARP-3821AX-E01 waterproof industrial panel
computer.
Publication date: 2017/04/20
Version No.: V2.1

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Summary of Contents for Arista ARP-3821AX-E01

  • Page 1 ARP-3821AX-E01 waterproof industrial panel computer. It includes detailed description about how to install and operate the product. Arista Corporation recommends users to read through the entire manual and follow instructions to avoid any kind of obscurity in using the product. For any questions or support, please call us at 1.877.827.4782 Monday through Friday 8:00am to 5:00PM Pacific Time.

  • Page 2: Product Safety Precautions

    • Unplug the unit when not in use for an extended period of time. • Consult a service technician if the ARP-3821AX-E01 waterproof industrial panel computer does not operate normally when you have followed the instructions in this manual. •...

  • Page 3: Table Of Contents

    Contents Talk to us. We listen. Contents Product safety precautions Contents Chapter 1 Welcome Features Product specifications Unpacking Chapter 2 Basics Product Overview Configuration9 Physical dimensions Chapter 3 Connections Mounting the computer Connecting to keyboard or mouse Connecting to network Connecting the power supply Chapter 4 Driver Installation 23 Chipset device driver...

  • Page 4: Chapter 1 Welcome

    Talk to us. We listen. ARP-3821AX-E01 waterproof industrial panel computers are completely sealed and water- resistant. ARP-3821AX-E01 operates at 24VDC input, it packs Intel 1.9GHz E3845 Quad Core Atom CPU and up to 8GB memory into compact, slim and fully sealed stainless steel enclosure.

  • Page 5: Product Specifications

    Chapter 1 Welcome- Product specifications Talk to us. We listen. LCD Display Display Size 21.5 inch Resolution 1920 x 1080 Full HD Backlight Lifetime 50,000 Colors 16.7 Million Aspect ratio 16:9 Viewing angle(V/H) /178 Response time(Typical) 14 ms Pixel Pitch(mm) 0.248 x 0.248 1000:1 Contrast ratio...

  • Page 6: Chapter 1 Welcome- Unpacking

    Open the package and inspect items carefully to make sure no item is damaged and all items listed are present in the package. DIN-Rail AC/DC power supply x1 ARP-3821AX-E01 waterproof panel computer DC power cable x1 AC power cable x1...
  • Page 7 Chapter 2 Basics - Product overview Talk to us. We listen. Side Front Rear RJ45 LAN port USB port DC-IN 24V power jack Bottom...
  • Page 8 ARP-3821AX-E01...

  • Page 9: Chapter 2 Basics

    The configuration is given in two parts: the model number and the order information. Model number The model number can be parsed as follows: For more detailed technical information, including configuration layout, please contact Arista customer support at (510) 226-1800, ext. 400 Configuration Display Size Motherboard 21.5-inch...

  • Page 10: Chapter 1 Welcome- Product Specifications

    Chapter 1 Welcome- Product specifications Talk to us. We listen. The diagrams below show the physical dimensions of the ARP-3821AX-E01 waterproof industrial panel computer. 93.7mm 532.0mm 3.69" 20.94" 57.7mm 2.27" 329.8mm 12.98" 207.4mm 8.17" 431.0mm 16.97" 78.7mm 93.7mm 3.10" 3.69"...

  • Page 11: Chapter 3 Connections

    Warning! Make sure your computer is grounded at all times, it should be on the same ground as any other equipment connected to its communication ports. Connectors Connectors are located at the bottom of ARP-3821AX-E01 industrial computer...

  • Page 12: Mounting The Computer

    As shown in the figure below, please follow these steps to mount the computer. • Step 1: Place the metal mounting plate on the back of the ARP-3821AX-E01 waterproof industrial panel computer, and align holes on the mounting plate with holes on the computer.
  • Page 13 Physical dimensions for VESA mounting 93.7mm 532.0mm 3.69" 20.94" 57.7mm 2.27" 329.8mm 12.98" 207.4mm 8.17" 431.0mm 16.97" 78.7mm 93.7mm 3.10" 3.69"...
  • Page 14 As shown in the figure below, please follow these steps to mount the computer. • Step 1: Place the metal mounting plate on the back of the ARP-3821AX-E01 waterproof industrial panel computer, and align holes on the mounting plate with holes on the computer.
  • Page 15 Physical dimensions for Wall mounting 93.7mm 532.0mm 3.69" 20.94" 57.7mm 2.27" 329.8mm 12.98" 207.4mm 8.17" 431.0mm 16.97" 78.7mm 93.7mm 3.10" 3.69"...
  • Page 16 As shown in the figure below, please follow these steps to mount the computer. Step 1: Place the metal mounting plate on the back of the ARP-3821AX-E01 waterproof industrial panel computer, and align holes on the mounting plate with holes on the computer.
  • Page 17 Physical dimensions for Benchtop Stand mounting 93.7mm 532.0mm 3.69" 20.94" 57.7mm 2.27" 329.8mm 12.98" 207.4mm 8.17" 431.0mm 16.97" 78.7mm 93.7mm 3.10" 3.69" 2.0mm 169.7mm 532.0mm 0.079" 6.68" 20.94" 329.8mm 12.98" 429.4mm 16.91" 13.6 286.6mm 0.54" 11.28" 78.0mm 3.07" 93.7mm 215.0mm 3.69"...
  • Page 18 As shown in the figure below, please follow these steps to mount the computer. Step 1: Place the metal mounting plate on the back of the ARP-3821AX-E01 waterproof industrial panel computer, and align holes on the mounting plate with holes on the computer.
  • Page 19 Physical dimension for Pedestal mounting 93.7mm 532.0mm 3.69" 20.94" 57.7mm 2.27" 329.8mm 12.98" 207.4mm 8.17" 431.0mm 16.97" 78.7mm 93.7mm 3.10" 3.69"...

  • Page 20: Connections - Connecting To Keyboard And Mouse

    - Connecting to network Talk to us. We listen. • Connect one end of the RJ45 LAN cable to the LAN port of the ARP-3821AX-E01 waterproof industrial panel computer. Connect the other end of the RJ45 LAN cable to the LAN port of a modem.

  • Page 21: Connections - Connecting To The Power Supply

    Follow the steps below to connect the power supply. • Connect one end of the 150W DIN-Rail AC/DC power supply to the DC-in(24V) power connector of the ARP-3821AX-E01 waterproof industrial panel computer. Connect the other end of 150W DIN-Rail AC/DC power supply to an AC outlet.

  • Page 22: Front View

    The AC to DC 24V power supply provided with theARP-3821AX-E01 waterproof industrial panel computer does not have environmental protection. In order to meet a degree of protection, the power supply has to be installed in a specific IP rating enclosure. Step1 Step2 Step3...

  • Page 23: Chapter 4 Driver Installation

    Talk to us. We listen. This section describes the Intel chipset device driver installation procedures. Follow these steps: 1. Click the icon for Intel chipset device software pre-downloaded from Arista Corporation Website to initiate the installation process. 2.Click Next to Continue.
  • Page 24 3.Read the license agreement and click Yes to continue. 4.Click Next. This displays the readme file with regards to the system requirements and installation information.
  • Page 25 5.Click Next to continue. 6.Click Finish to complete the setup.

  • Page 26: Driver Installation - Display Driver

    This section describes the Intel graphic media accelerator driver(Display driver software) installation procedures. Follow these steps: 1.Click the icon for Intel Graphic Media Accelerator Driver software pre-downloaded from Arista Corporation Website to initiate the installation process. 2.Click Next. The Intel® Chipset Graphics Driver Software – InstallShield Wizard dialog box appears.
  • Page 27 3.Click Next. This displays the setup program information. 4.Click Next, read the license agreement and click Yes to continue.
  • Page 28 5.Click Next. This displays the readme file details, such as system requirements and installation information. 6.Click Next to continue.
  • Page 29 7.Click Finish to complete the setup.

  • Page 30: Driver Installation - Lan Driver

    - LAN Driver Talk to us. We listen. This section describes the LAN driver installation procedures. Follow these steps: 1. Click the icon for LAN driver software pre-downloaded from Arista Corporation Website to initiate the installation process. 2.Click Next to continue.
  • Page 31 3.Click Install to proceed with the installation. 4.Click Finish to complete the setup.

  • Page 32: Driver Installation - Audio Driver

    This section describes the audio driver installation procedures. Follow these steps: 1. Click the icon for Audio driver software pre-downloaded from Arista Corporation Website to initiate the installation process. 2.Click Next, the InstallShield Wizard installs Realtek High Definition Audio Driver on...
  • Page 33 3.Click Finish to complete the setup.
  • Page 34 Chapter 5 BIOS Setup - Introduction Talk to us. We listen. The computer uses latest “American Megatrends Inc.” BIOS with support for Windows Plug and Play. The CMOS chip on the motherboard contains the ROM setup instructions for configuring the built-in motherboard BIOS.

  • Page 35: Chapter 5 Bios Setup

    Chapter 5 BIOS Setup - Entering the Setup Talk to us. We listen. When you power on the system, BIOS enters the Power-On Self Test (POST) routines. POST is a series of built-in diagnostics performed by the BIOS. After POST routines are completed, following message appears: Press the Delete key to access BIOS Setup Utility.
  • Page 36 The default BIOS setting for this built-in motherboard apply for most conditions with optimum performance. We do not suggest users change default values in the BIOS setup and take no responsibility to any damage caused by changing BIOS settings. BIOS navigation keys The BIOS navigation keys are listed below: FUNCTION Exits the current menu...

  • Page 37: Main Menu

    Chapter 5 BIOS Setup - Main Menu Talk to us. We listen. When you enter the BIOS SETUP UTILITY, the Main menu will appear and display the system overview. You can set the system clock in this main menu. BIOS Information This item shows the current BIOS information, including BIOS Version, Build date and time.

  • Page 38: Advanced Menu

    Chapter 5 BIOS Setup - Advanced Menu Talk to us. We listen. Important: Be cautious when changing the setting of advance menu items. Incorrect field values can cause the system to malfunction. ACPI Settings Scroll to this item and press <Enter> to view the following screen: ACPI Sleep State [S3 (Suspend to RAM)] Select the highest ACPI sleep state, the system will resume when the SUSPEND button is pressed.
  • Page 39 FB1216 Super IO Configuration Scroll to this item and press <Enter> to view the following screen: Serial Port1/Port2/Port3/Port4 Configuration Serial port1/port2/port3/port4(Enabled) Use this option to enable or disable the use of serial ports. Change settings(Auto) Select an optimal settings for Super IO device. Type select(RS232) Select serial port type(RS232,RS422,RS485).

  • Page 40: S5 Rtc Wake Settings

    S5 RTC Wake Settings Scroll to this item and press <Enter> to view the following screen: Wake system from S5(Disabled) Use this item to enable or disable system wake on alarm event. Select Fixed Time. system will wake on the hr::min::sec specified. Select Dynamic Time, system will wake on the current time + Increase minute(s).

  • Page 41: Cpu Configuration

    CPU Configuration Scroll to this item and press <Enter> to view the following screen: Socket 0 CPU information Use this item to view Socket 0 CPU information. Intel Virtualization Technology(Enabled) Most of the time, hardware virtualization technology extensions should be enabled in motherboard BIOS in order to run recent OS and applications.

  • Page 42: Ide Configuration

    IDE Configuration Scroll to this item and press <Enter> to view the following screen: SATA Port1~2 dynamically detect whether there are SATA devices on motherboard. If devices are connected with the corresponding ports, then it will display the SATA device type. Otherwise, it will display “Not Present”.

  • Page 43: Miscellaneous Configuration

    Miscellaneous Configuration Scroll to this item and press <Enter> to view the following screen: OS selection (Windows 7) Use this option to select the operating system for the computer. Press <Esc> to return to the Advanced Menu screen.

  • Page 44: Usb Configuration

    USB Configuration Scroll to this item and press <Enter> to view the following screen: Legacy USB Support (Enabled) Use this option to enable USB mouse and USB keyboard support. ENABLED option enables legacy USB support. AUTO option disable legacy support if no USB devices are connected. DISABLED option will keep USB devices available only for EFI applications.

  • Page 45: Chipset Menu

    Chapter 5 BIOS Setup - Chipset Menu Talk to us. We listen. The chipset menu is for the Host Bridge chipset, South Bridge chipset and other system. Since features in this section are related to the chipset on the CPU board and are completely optimized, you are not recommended to change default settings in this setup table unless well oriented with chipset features.

  • Page 46: Lcd Control

    LCD Control Scroll to this item and press <Enter> to view the following screen: Primary IGFx Boot display (VBIOS Default) Select the video device which will be activated during POST. This has no effect if external graphics present. Secondary boot display selection will appear based on your selection. VGA modes will be supported only on primary display.

  • Page 47: South Bridge

    South Bridge Scroll to this item and press <Enter> to view the following screen: Azalia HD Audio Use this option to control detection of the Azalia device. Azalia controller(Enabled) Disabled: Azalia will be unconditionally disabled. Enabled: Azalia will be unconditionally enabled. Auto: Azalia will enabled if present disabled otherwise.

  • Page 48: Security Menu

    Chapter 5 BIOS Setup - Security Menu Talk to us. We listen. The Security Menu allows you to set Administrator and User password. If ONLY administrator password is set, it only allow access to setup when entering setup. If ONLY the user’s password is set, power on password must be entered to boot or enter Setup. In Setup, user will have administrator rights.

  • Page 49: Boot Menu

    Chapter 5 BIOS Setup - Boot Menu Talk to us. We listen. The Boot Menu allows changing in the system boot options. Bootup Num-lock state (ON) If this item is set to “On”, it will automatically activate the Numeric Lock funcition after boot-up. UPS FUNCTION (OFF) This item allows the Uninterruptible Power System(UPS) setting.

  • Page 50: Save&Exit Menu

    Chapter 5 BIOS Setup - Save & Exit Menu Talk to us. We listen. The Save & Exit Menu save and exit the setup utility. Save Changes and Exit The following message, “Save configuration changes and exit setup?” Select [OK] to save changes and exit the UEFI SETUP UTILITY.

  • Page 51: Chapter 6 Appendix

    • Keep the ARP-3821AX-E01 waterproof industrial panel computer in a dry, clean space. Minimize exposure to dust, power switches or other controls should never be wet.

  • Page 52: Appendix - Product Limited Warranty

    • This limited warranty applies to products and services only in the North America region. Arista Corporation will not pay for any shipping for product or parts for any location outside of United States. 2. Exclusions and Limitations • Limited warranty is applicable to defect in material or workmanship, it does not cover...
  • Page 53 • Products will not be accepted by Arista RMA department if it is not accompanied by a valid RMA number. It should clearly marked on the outside of the package.
  • Page 54 • No Credit DOA: No credit will be given to the customer for DOA products received by Arista beyond 30 calendar days after the invoice date. No credit will be given to all non-cancellable, non-returnable, custom order parts.
  • Page 55 7. RMA Transportation Policy Product Non-Acceptance • Products will not be accepted by Arista Corporation if not accompanied by a valid RMA number, which must be clearly marked on the outside of the package. • Any products refused by Arista will incur fees and/or charges applied by the shipping carrier, and shall be the sole liability of the original shipper.
  • Page 56 • Arista Corporation is not liable for incidental or consequential damages resulting from the use of Arista products or arising out of any breach of Arista’s full limited warranty. • Under no equitable theory shall Arista Corporation be held liable for monetary and/ or non-monetary damages resulting from the normal or abnormal usage of our products.

  • Page 57: Appendix - Disposal And Recycling Information

    The contents of this manual are subject to changes without prior notice, and Arista Corporation shall not be liable for any errors contained herein or for incide or consequential damages in connection with the furnishing, performance, or use of this manual.
  • Page 58 Talk to us. We listen. Arista Corporation 40675 Encyclopedia Circle, Fremont, CA 94538 U.S.A. Tel: (510) 226-1800 Fax: (510) 226-1890 http://www.goarista.com...

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