Modem And Internet Connection Problems - Dell Latitude 100L Owner's Manual

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In the next window, click the appropriate option:
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• If you do not have an ISP and want to select one, click Choose from a list of Internet
service providers (ISPs).
• If you have already obtained setup information from your ISP but you did not receive a
setup CD, click Set up my connection manually.
• If you have a CD, click Use the CD I got from an ISP.
Click Next.
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If you selected Set up my connection manually, continue to step 6. Otherwise, follow the
instructions on the screen to complete the setup.
NOTE:
If you do not know which type of connection to select, contact your ISP.
Click the appropriate option under How do you want to connect to the Internet?, and then
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click Next.
Use the setup information provided by your ISP to complete the setup.
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If you are having problems connecting to the Internet, see "Modem and Internet Connection
Problems." If you cannot connect to the Internet but have successfully connected in the past, the
ISP might have a service outage. Contact your ISP to check the service status, or try connecting
again later.

Modem and Internet Connection Problems

NOTICE:
telephone network damages the modem.
NOTICE:
connector.
NOTE:
If you can connect to your Internet service provider (ISP), your modem is functioning properly. If
you are sure that your modem is working properly and you still experience problems, contact your ISP.
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a telephone. Listen for a dial tone. Ensure that you have touchtone telephone service. Try connecting the
modem to a different telephone wall jack.
Slow connection speeds can be caused by telephone noise as well as by telephone line or network
conditions. Contact your telephone company or network administrator for more information.
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sharing the line, such as an answering machine, fax machine, surge protector, or line splitter, then bypass
them and use the telephone line to connect the modem directly to the telephone wall jack.
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ft) or more in length, try a shorter one.
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have messages. Contact your telephone company for instructions on restoring a dial tone.
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Setting Up Your Computer
Connect the modem to an analog telephone wall jack only. Connecting the modem to a digital
Modem and network connectors look similar. Do not plug a telephone line into the network
— Disconnect the telephone line from the modem and connect it to
— Verify that the telephone line is connected to the modem.
— Try using a different telephone line. If you are using a line that is 3 m (10
— If you have voice mail service, you might hear an irregular dial tone when you
— If you have other telephone devices