Before You Call - Dell Latitude 100L Owner's Manual

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You are responsible for paying shipping expenses. You are also responsible for insuring any product
returned, and you assume the risk of loss during shipment to Dell. Collect On Delivery (C.O.D.)
packages are not accepted.
Returns that are missing any of the preceding requirements will be refused at Dell's receiving dock
and returned to you.

Before You Call

NOTE:
Have your Express Service Code ready when you call. The code helps Dell's automated-support
telephone system direct your call more efficiently.
Remember to fill out the Diagnostics Checklist. If possible, turn on your computer before you call
Dell for technical assistance and call from a telephone at or near the computer. You may be asked to
type some commands at the keyboard, relay detailed information during operations, or try other
troubleshooting steps possible only at the computer itself. Ensure that the computer
documentation is available.
CAUTION:
Owner's Manual
Before working inside your computer, read the safety instructions in your .
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Appendix