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Altec Lansing One Year Limited Warranty
(Two-Year Limited Warranty In the European Union
and Asia)
What Does The Warranty Cover?: Altec Lansing warrants
that its products shall be free from defects in materials or
workmanship, with the exceptions stated below.
What Is The Period Of Coverage?: For units purchased in
European Union or Asia, this warranty runs for two years
from the date of purchase. For units not purchased in Europe
or Asia, this warranty runs for one year from the date of
purchase. The term of any warranties implied by law shall
expire when your limited warranty expires. Some states and/or
Member States in the European Union do not allow limitations
on how long an implied warranty lasts, so the above limitation
may not apply to you.
What Does The Warranty Not Cover?: This warranty does
not cover any defect, malfunction or failure that occurs
as a result of: improper installation; misuse or failure to
follow the product directions; abuse; or use with improper,
unintended or faulty equipment. (For information on proper
installation, operation and use consult the manual supplied
with the product. If you require a replacement manual, you
may download a manual from www.alteclansing.com.) Also,
consequential and incidental damages are not recoverable
under this warranty. Some states do not allow the exclusion
or limitation of incidental or consequential damages, so the
above limitation or exclusion may not apply to you.
What Will Altec Lansing Do To Correct The Problem?: Altec
Lansing will, at its option, repair or replace any product that
proves to be defective in material or workmanship. If your
product is no longer being manufactured, or is out of stock,
at its option, Altec Lansing may replace your product with a
similar or better Altec Lansing product.
How To Get Warranty Service: To get a covered product
repaired or replaced, you must contact Altec Lansing during
the warranty period by email (csupport@alteclansing.com).
You must include in your email, your name, address, email
address, telephone number, date of purchase and a complete
description of the problem you are experiencing. In the
United States, you may alternatively contact Altec Lansing
by telephone at 1-800-ALTEC88 — please be prepared to
provide the same information. If the problem appears to be
related to a defect in material or workmanship, Altec Lansing
will provide you a return authorization and instructions for
return shipment. Return shipments shall be at the customer's
expense, and the return must be accompanied by the
original proof of purchase. You should insure the shipment as
appropriate because you are responsible for the product until
it arrives at Altec Lansing.
How Will State Law Affect Your Rights?: This warranty
gives you specific legal rights, and you may also have other
rights which vary from state to state. Please note that in the
European Union, you as a consumer might have other legal
rights under national legislation of European Union Member
States governing the sale of Altec Lansing's goods. Those rights
are not affected by this guarantee.
The above limited warranties and remedies are sole warranties
and remedies available to purchaser, if, and to the extent, valid
and enforceable under the applicable law.
Customer Service
The answers to most setup and performance questions can be
found in the Troubleshooting
guide. You can also consult the FAQs in the customer support
section of our Web site at
www.alteclansing.com. If you live in North America and still
can't find the information you need, please call our customer
service team for assistance before returning the speakers to
your retailer under their return policy.
Tel: 800-258-3288
Email: csupport@alteclansing.com
If you live outside of North America, please visit our website
at www.alteclansing.com and select your region to locate
your country's distributor.
For the most up-to-date information, be sure to check our
Web site at www.alteclansing.com.
International Distribution
International customers: For information regarding the
distribution of Altec Lansing products in your country, please
visit www.alteclansing.com and click on your region.
Disposal of Old Electrical & Electronic Equipment
This symbol on the product or on its packaging
indicates that this product shall not be treated as
household waste. Instead it shall be handed over to
the applicable collection point for the recycling of
electrical and electronic equipment. By ensuring
this product is disposed of correctly, you will help prevent
potential negative consequences for the environment and
human health, which could otherwise be caused by
inappropriate waste handling of this product. The recycling of
materials will help to conserve natural resources. For more
detailed information about recycling of this product, please
contact your local city office or your household waste disposal
service.
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