Scanner Problems
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the Product
Information Guide.
NOTE:
If you need technical assistance for your scanner, contact the scanner's manufacturer.
H E C K T H E P R I N T E R D O C U M E N T A T I O N
C
information.
C
H E C K T H E S C A N N E R D O C U M E N T A T I O N
information.
N L O C K T H E S C A N N E R
U
E S T A R T T H E C O M P U T E R A N D T R Y T H E S C A N N E R A G A I N
R
C
H E C K T H E C A B L E C O N N E C T I O N S
•
See the scanner documentation for cable connection information.
•
Ensure that the scanner cables are securely connected to the scanner and the computer.
V
E R I F Y T H A T T H E S C A N N E R I S R E C O G N I Z E D B Y
1 Click the Start button, click Control Panel, and then click Printers and Other Hardware.
2 Click Scanners and Cameras.
If your scanner is listed, Windows recognizes the scanner.
R
E I N S T A L L T H E S C A N N E R D R I V E R
Sound and Speaker Problems
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the Product
Information Guide.
No sound from integrated speakers
A
D J U S T T H E
W
I N D O W S V O L U M E C O N T R O L
screen. Ensure that the volume is turned up and that the sound is not muted. Adjust the volume, bass, or
treble controls to eliminate distortion.
A
D J U S T T H E V O L U M E U S I N G K E Y B O A R D S H O R T C U T S
integrated speakers.
E I N S T A L L T H E S O U N D
R
No sound from external speakers
E
N S U R E T H A T T H E S U B W O O F E R A N D T H E S P E A K E R S A R E T U R N E D O N
the speakers. If your speakers have volume controls, adjust the volume, bass, or treble to eliminate
distortion.
76
Solving Problems
See the printer documentation for setup and troubleshooting
—
See the scanner documentation for setup and troubleshooting
—
Ensure that your scanner is unlocked if it has a locking tab or button.
—
—
See the scanner documentation for instructions.
—
Double-click the speaker icon in the lower-right corner of your
—
See "Reinstalling Drivers and Utilities" on page 80.
A U D I O
D R I V E R
(
)
—
M
I C R O S O F T
W
I N D O W S
—
Press <Fn><End> to disable (mute) or reenable the
—
—
See the setup diagram supplied with