NexiGo N620E Manual

What's in the Box

1 x FHD Webcam with Privacy Cover
1 x User Manual

Product Overview

1. HD Lens
2. Power Indicator
3. Light Adjustment Touch Control

4. Flexible Clip/Base
5. Noise Reduction Microphone
6. 1/4" Tripod Screw Hole
7. Magnetic Privacy Cover

Specification

Setting Up Your Webcam

1. Place/Position your webcam
   
2. Connect the webcam to your computer using the USB cable
   

Note:

1. Make sure you are connected to your network before starting the setup.
2. If you cannot use the camera within other apps, you will need to enable access.
   • In Windows: Select settings>Privacy>Camera, turn on allow apps to access your camera.
   • On Mac: Select Apple menu>System Preferences> Security & Privacy>Privacy>Camera, and select which apps you want to use the camera. If you still have trouble connecting the Webcam, please refer to FAQ sections.
3. 1. View your camera: Windows
      Windows users can use the Camera app, which is pre-installed with Windows. To find the Camera app type "camera" (without the quotation marks) in the search bar at the boom of the screen and press enter. Alternatively, go to the Start Menu button at the boom right corner of the screen and le click. Scroll through the list of programs there until you get to the "C" section, the Camera application will be listed there. To view your webcam video you may need to select "the NexiGo camera" from the list of other devices. At the top right or le of your screen click the cycle camera icon (the arrow chasing itself, not the gear), and keep switching until you get to the NexiGo webcam.
   2. View your camera: Mac
      Mac users can use the Photo Booth app, which is pre-installed with the OS. This will allow you to preview the camera images, capture still frames, and record video clips. To begin, select the Finder button, click applications, and select Photo Booth.
      
      Alternately, click the Search button in your menu bar, type "photo booth" (without the quotation marks), and press return. To see an image from your camera in Photo Booth, you may need to select the camera from the list of attached devices in the app. At the top of your screen, click Camera in the app menu, and select the Full HD Webcam from the list of options.
      Note:
      Focus Adjustment: Wave your hand in front of the camera, the webcam will automatically adjust focus to the distance of the moving object.
4. Video calling requirements
   1. A computer with speakers (or a headset), your NexiGo webcam, and a microphone;
   2. Install a video-calling application such as Skype, FaceTime, Zoom, or Hangouts. (Both pares need a webcam and the same video application.)

FAQ

Q1: How do I know if my camera is being recognized by the system?
A: Connect the camera to any USB 2.0 or USB 3.0 port. It will take a few seconds for the camera to be recognized after it is connected to the system. To ensure the camera has installed correctly on a Windows computer; check under Control Panel>System and Security>Device Manager.

To verify the webcam is connected on a Mac computer, click the Apple Menu (in the top le corner of your screen) and then click About this Mac. Click on System Report from the pop-up window that appears. The System Information window for your Mac will appear. Navigate to the USB section and check if the webcam is listed as a connected device (like the photo below):

Q2: What is the video recording frame-rate?
A: The NexiGo webcam captures clear images and can record video at 1080p/60fps in a well-lit environment. The quality of the signal can be affected by low bandwidth availability or insufficient lighting. This can cause the frame rate to drop to 1080p/50fps, or possibly even lower.

Q3: What can I do if the images or video are an abnormal color? How to adjust image parameters such as brightness or contrast?
A: Please ensure that the light in your environment is free of unique tones or intense light sources. Things such as walls/floors/other large-area non-standard light sources, including areas with colored or intense light. In such environments photographed pictures are subjected to color cast due to the lighting impact of these light sources.

For Windows:
Skype:
Click settings, select Audio & Video, then click Webcam settings.

You can adjust any image parameter you want according to your needs.

AMCap:
Click Options, select Video Device, then click Properties.

You can adjust any image parameter that is not greyed out according to your needs.

PotPlayer:
Please download PotPlayer software on your computer and add this camera to it. While using this camera to stream video on the PotPlayer click the Settings button and then adjust the brightness or other image settings as needed. You can then use another piece of software to start a video call and the changes will carry over with the webcam.

Q4: Why is my video not in 1080p in my video calling application?
A: Check the video output settings in your video capture software, these may be set to a lower capture format. There are various constraints on the system that could impede the ability to attain a 1080p video calling session. They center around processing power (i.e. CPU speed) and available network bandwidth. In all cases, review the requirements from the video calling application. They will guide as to the system performance required as well as the necessary bandwidth.

Q5: How to use the webcam privacy shutter?

A:

1. Take out the magnetic privacy cover from the back of the webcam, Attach the privacy cover to the webcam lens when the webcam not in use. The webcam lens will be covered and the ring light will turn off.
2. Attach the privacy cover to the back of the webcam when using the webcam. The webcam lens will be opened and the ring light returns to the previous state.
3. Attach the privacy cover to the front/back to open/ close the webcam as needed.

Q6: Why does my screen go blank or black while trying to preview images?

A: There are several reasons this could happen:

1. There is something wrong with the USB port. Please use a different USB port or another PC and test the camera again.
2. The PC does not recognize the camera device. Please follow the steps from question seven to see if this helps fix the issue.
3. The operating system and computer configuration do not satisfy the requirements of the camera. Please check your system specifications.
4. The video preview feature of the application is not turned on, or the application has a privacy feature that prohibits access to the camera. Please try with a different application.

Q7: How to use the ring light?
A: The ring light touch button is on the top of the webcam. Touch the button to turn on/off the light and change 3 color temperatures, hold the button to adjust the brightness.

Support

If you have any problems please contact us at cs@nexigo.com any time for further assistance.
This product is covered by our industry leading 1-year manufacturers warranty. Register www.nexigo.com/warranty to get a FREE additional 1-year warranty!

Documents / Resources

References

• NexiGo Warranty Registration | NexiGo

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Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

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