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Wave GUARDIAN HUB w3000 User Manual

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NEW USER GUIDE
The WAVE System
!
PLEASE READ THROUGH GUIDE COMPLETELY PRIOR TO USING YOUR WAVE SYSTEM.
1
© WAVE Systems, Inc. All rights reserved. Document version 10022024.1
Designs subject to change.

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Summary of Contents for Wave GUARDIAN HUB w3000

  • Page 1 NEW USER GUIDE The WAVE System PLEASE READ THROUGH GUIDE COMPLETELY PRIOR TO USING YOUR WAVE SYSTEM. © WAVE Systems, Inc. All rights reserved. Document version 10022024.1 Designs subject to change.
  • Page 2 Our goal at WAVE is to make using your system as easy and simple as possible. Please let us know if there’s anything we can do to help.
  • Page 3 TABLE OF CONTENTS IMPORTANT SAFETY INFORMATION………………………..4 SYSTEM EQUIPMENT INTRODUCTION GUARDIAN HUB………………………………………………..8-10 MONITORS………………………………………………….… 11 OPTIONAL ACCESSORIES INTRODUCTION REMOTE ALERT UNITS………………………………………….13-14 EXIT DETECTORS……………………………………………….15 LOCATION INDICATORS………………………………………..16-17 WEARABLES INTRODUCTION LIFEGUARD TAGS………………………………………………19 LIFEGUARD BRACELETS ……………………………………….20 SWIMMER WEARABLES ………………………………………21 MANAGEMENT APP INTRODUCTION…………………………23-24 SETTING UP YOUR SYSTEM LOCATION CONSIDERATIONS FOR MONITORS ………………….26 INDOOR MONITOR SETUP………………………………………27 INDOOR EXTENDED MONITOR SETUP …………………………28...
  • Page 4 SAFETY INFORMATION...
  • Page 5 REGARDING THESE INSTRUCTIONS 1. These instructions are accurate as of date of release and may be updated as needed. Always check the WAVE website www.saferswimming.com/user-resources (password protected) for the most recent version which may contain important updates. 2. Heed all warnings.
  • Page 6 Furthermore you agree to hold WAVE SYSTEMS INC., its partners, affiliations, manufacturers, suppliers and vendors harmless for any injuries or damages, physical or otherwise, as a result of the correct or misuse of WAVE SYSTEM INC products.
  • Page 7 SYSTEM EQUIPMENT...
  • Page 8 GUARDIAN HUB w3000 Guardian is the brains of your system. It runs the WAVE operating software which is used to determine the real- time status of all active WAVE wearables. YOUR GUARDIAN HUB WILL ARRIVE CONFIGURED TO PROVIDE: LEA ONLY LIFEGUARD ENTRY ALERTS...
  • Page 9 GUARDIAN HUB w3000 (continued) CARRYING HANDLE FRONT VIEW LED LIGHT RING CABLE “TUNNEL” SPEAKER BACK VIEW CELLULAR ANTENNA* CELLULAR ANTENNA * AIR CIRCULATION FAN Wi-Fi ANTENNA Wi-Fi ANTENNA VESA ADAPTER REMOTE ALERT RESET BUTTON * OPTIONAL EQUIPMENT. PROVIDED WITH CELLULAR OVERLAY SERVICE DUE TO CONTINUING IMPROVEMENTS DESIGN MAY DIFFER FROM IMAGE.
  • Page 10 GUARDIAN HUB w3000 (continued) SIDE VIEW CELLULAR ANTENNAS* LIGHT RING VISOR Wi-Fi ANTENNAS PORT PANEL * OPTIONAL EQUIPMENT. PROVIDED WITH CELLULAR OVERLAY SERVICE BOTTOM VIEW POWER+CHARGING PORT POWER BUTTON ETHERNET PORT A ETHERNET PORT B PORT PANEL REMOVABLE MULTI- USE BOTTOM RECHARGEABLE BATTERIES LAST UP TO 6 HOURS OR UP TO 8 HOURS WITH OPTIONAL EXTENDED •...
  • Page 11 MONITORS Monitors enable the Guardian Hub to simultaneously communicate with WAVE wearables at very long ranges. INDOOR INDOOR EXTENDED OUTDOOR OUR SUPPORT TEAM WILL ADVISE ON WHICH MONITOR IS BEST SUITED FOR YOUR • FACILITY BASED ON VARIOUS FACTORS. IN SOME CASES MULTIPLE MONITORS MAY BE DEPLOYED.
  • Page 12 OPTIONAL ACCESSORIES...
  • Page 13 REMOTE ALERT UNITS Remote Alert Units are used to notify your facility of Lifeguard Entry Alerts away from the swim area. REMOTE SIREN UNIT 4 x ALERT LEDs FLASH RED WHEN ALERTING. POWER +VOLUME LEVEL SLIDE SWITCH STATUS LEDs POWER: GREEN WHEN ON MUTE BUTTON WIFI: BLUE WHEN CONNECTED.
  • Page 14 REMOTE ALERT UNITS (continued) ADDITIONAL REMOTE SPEAKERS CAN BE USED TO EXTEND RANGE OR PROVIDE SPOKEN ALERTS IN MULTIPLE LOCATIONS. REMOTE SPEAKER UNIT #1 WELCOME REMOTE SPEAKER UNIT #2 w3000 HUB REMOTE SIREN UNIT...
  • Page 15 EXIT DETECTORS (OPTIONAL EQUIPMENT) Exit Detectors will flash and beep to remind people to return their wearables before leaving the swim area. ANTENNA LED LIGHT RING POWER BUTTON SPEAKER WALL MOUNT FOR INDOOR USE ONLY. USB-C TO AC ADAPTER MUST BE PLUGGED IN VIA USB AC WALL ADAPTER. •...
  • Page 16 LOCATION INDICATORS (OPTIONAL EQUIPMENT) Location Indicators are mounted on walls, poles or floats around your swim area. During an alert the unit(s) likely closest to the swimmer in trouble will flash to help guide rescuers. ANTENNA 360º STROBE STATUS LEDS FLASHING SSA ALERT BREATHING OPERATIONAL...
  • Page 17 LOCATION INDICATORS (continued) POWERING YOUR LOCATION INDICATORS: USING BATTERY USING AC POWER BATTERY PACK TO POWER- IN PORT UNSCREW BATTERY SECTION TO ACCESS BATTERY PACK. REMOVE BATTERY AND CHARGE USING PROVIDED AC CHARGER ONLY. RETURN CHARGED BATTERY PACK TO BATTERY SECTION AND SCREW INTO PLACE. NEVER RELY SOLEY ON LOCATION INDICATORS DURING A RESCUE.
  • Page 18 WEARABLES...
  • Page 19 LIFEGUARD TAGS Lifeguard Tags are waterproof wireless tags worn by guards on their clothing or equipment. When a tag is fully submerged in water, a Lifeguard Entry Alert will begin. HOLES FOR USE WITH LANYARD SQUEEZE TOP TO OPEN “JAWS” TO AVOID FALSE ALERTS INSTRUCT GUARDS TO POSITION TAGS TO REMAIN “VISIBLE”...
  • Page 20 BRACELETS MUST REMAIN IN RANGE OF INDOOR EXTENDED MONITOR OR OUTDOOR MONITOR TO • FUNCTION (VIBRATE). ALWAYS ON. PRESSING FACE WILL CAUSE LED TO LIGHT VERIFYING BATTERY HAS POWER. WAVE APP • PROVIDES BATTERY LEVEL AND WILL NOTIFY WHEN BRACELET REQUIRES CHARGING. ...
  • Page 21 (GOOGLES NOT INCLUDED) FULLY WATERPROOF – IP68 RATED. • NOT RECHARGEABLE – BATTERIES LAST UP TO 3 YEARS DEPENDING ON FREQUENCY OF USE. THE WAVE • MANAGEMENT APP WILL INDICATE EACH WEARABLE’S BATTERY LEVEL. ONE SIZE FITS ALL. GOGGLE CLIPS EASILY ATTACH TO STANDARD GOGGLE STRAPS.
  • Page 22 MANAGEMENT APP...
  • Page 23 MANAGEMENT APP Your system is managed via the user-friendly WAVE Management Web App. The app enables customized settings for your system, pop-up notifications, alerts, real-time activity views, and more. THE APP CAN BE ACCESSED FROM ANY WEB-ENABLED DEVICE (COMPUTERS, PHONES, ETC) ON THE SAME Wi-Fi NETWORK.
  • Page 24 MANAGEMENT APP (CONTINUED) THERE ARE TWO PRIMARY WINDOWS YOU WILL USE, MONITOR AND MANAGE: MONITOR WINDOW MANAGE WINDOW IN THIS WINDOW YOU’LL SEE THE GENERAL IN THIS WINDOW YOU’LL BE ABLE TO ADD/REPLACE/ STATUS OF YOUR SYSTEM. CLICKING ON ANY REMOVE WEARABLES AND SET SYSTEM PREFERENCES ITEM BRINGS UP MORE DETAILS.
  • Page 25 SETTING UP YOUR SYSTEM...
  • Page 26 SWIMMER WEARABLES MONITORS SHOULD HAVE CLEAR “LINE OF SIGHT” TO ALL WAVE WEARABLES TEST BY HAVING A PERSON WALK AROUND THE SWIM AREA WITH A WEARABLE. HAVE THEM PAUSE AND WAIT FOR 10 SECONDS ALONG THE WAY AT LOCATIONS FURTHEST AWAY FROM THE MONITOR OR WHERE OBSTRUCTIONS MAY BLOCK LINE-OF-SIGHT WITH THE MONITOR.
  • Page 27 INDOOR MONITOR SETUP INCLUDED • FOR INDOOR USE ONLY 1. INDOOR MONITOR 2. MICRO USB CABLE & AC POWER ADAPTER 3. MOUNTING SCREWS CONNECTING ETHERNET CABLE OR USB POWER • LED LIGHT RING POWER BUTTON ETHERNET PORT TO HUB • MAY BE CONNECTED TO •...
  • Page 28 INDOOR EXTENDED MONITOR SETUP MOUNTING INCLUDED • • WALL MOUNTED CEILING MOUNTED 1. INDOOR EXTENDED MONITOR 2. MOUNTING PLATE 3. MICRO USB POWER 4. SCREWS & ANCHORS CONNECTING ETHERNET CABLE OR USB POWER • TO USB AC POWER ETHERNET PORT ADAPTER WHEN NOT TO HUB •...
  • Page 29 OUTDOOR MONITOR SETUP INCLUDED MOUNTING • • WALL MOUNTED POLE MOUNTED 1. OUTDOOR MONITOR 2. POLE MOUNTING STRAPS 3. SCREWS WITH ANCHORS 4. MOUNTING BRACKET 5. SILICONE PLUGS CONNECTING TO ETHERNET (POE) AND GROUND CABLE (OPTIONAL) • ETHERNET PORT TO HUB •...
  • Page 30 NOTE THAT FOR SOME FACILITIES A MONITOR MAY CONNECT TO THE HUB VIA Wi-Fi. FOR SOME DEPLOYMENTS THE SMALL INDOOR MONITOR MAY BE MOUNTED DIRECTLY TO THE GUARDIAN HUB. THE WAVE SUPPORT TEAM WILL DETERMINE IF THIS CONFIGURATION IS SUITABLE FOR YOUR FACILITY AND SHIP ACCORDINGLY.
  • Page 31 LOCATION CONSIDERATIONS FOR MOUNTING THE GUARDIAN HUB AN IDEAL LOCATION FOR THE HUB IS ONE THAT CAN BE SEEN AND • HEARD BY YOUR AQUATIC STAFF. WHILE DESIGNED FOR BOTH INDOOR & OUTDOOR USE, WHEN • MOUNTING OUTDOORS CARE SHOULD BE GIVEN TO SELECTING A LOCATION THAT PROVIDES PROTECTION FROM SUN AND RAIN WHEN POSSIBLE..
  • Page 32 FROM HUB PLUG AC ADAPTER INTO PROTECTED AND UN-SWITCHED* AC OUTLET ON/OFF USE ONLY WAVE-PROVIDED AC ADAPTER PRESS POWER BUTTON UNTIL DO NOT ALLOW AC ADAPTER TO GET WET! GREEN LED TURNS ON USE SUITABLE EXTENSION CORD IF NEEDED •...
  • Page 33 READYING YOUR SYSTEM FOR USE (continued) THE HUB LIGHT RING WILL LIGHT UP IN FAST ‘CHASING’ PATTERN. LIGHT RING THE LIGHT RING WILL CHANGE TO A SLOW ‘BREATHING’ PATTERN. YOUR SYSTEM WILL NOW BE MONITORING ALL ACTIVATED WEARABLES. CONFIRM ALL ACTIVE WEARABLES AND ACCESSORIES ARE VISIBLE IN THE APP.
  • Page 34 (continued) OPTIONAL EQUIPMENT INSTALL EXIT DETECTORS BY EXIT AREAS AS DETERMINED BY WAVE SURVEY. REFER TO PAGE 12 FOR DETAILS. IF USING REMOTE ALERT UNITS INSTALL WHERE NEEDED. REFER TO PAGE 10 FOR DETAILS. IF USING LOCATION INDICATORS INSTALL AS DETERMINED DURING WAVE SURVEY.
  • Page 35 TIPS & SUGGESTIONS...
  • Page 36 Monitor. If your system does not falsely alert, the location is likely suitable for installation. If false alerts occur consider possible alternative locations or speak to WAVE Support about deploying additional Monitors. As with deploying most new technologies, expect that you may experience some minor issues in the first few days of use while you and your aquatics team get used to how the system works.
  • Page 37 QUESTIONS? 1 203 429 4636 during normal business hours support@saferwithWAVE.com 24/7/365 saferswimming.com/contact-us 24/7/365 MORE INFORMATION saferswimming.com/customer-resources Safer swimming starts here.
  • Page 38 - Wall- or Pole-Mounted - Float for In-Water Use * Actual Battery Life will vary based on usage | Designs subject to change without notice | Patented/Patent-Pending | v06062024.1 | © WAVE Systems, Inc. All rights reserved. DUE TO CONTINUING IMPROVEMENTS...
  • Page 39 CUSTOMER NOTES...