Related Manuals for HP 527pq
Summary of Contents for HP 527pq
- Page 1 Maintenance and Service Guide 527pq model SUMMARY This guide provides information about spare parts, removal and replacement of parts, diagnostic tests, problem troubleshooting, and more.
- Page 2 AMD is a trademark of Advanced Micro sure to read “Important Safety Information”. Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by HP Inc. under license. NVIDIA is a trademark and/or registered trademark of NVIDIA Corporation in the U.S. and other countries.
- Page 3 Table of Contents 1 Getting started ..................................... 1 Important safety information ............................. 1 Important service information and precautions ......................1 RoHS (2002/95/EC) requirements ..........................2 General descriptions ................................2 Firmware updates ................................2 Before returning the repaired product to the customer .................... 2 2 Monitor features ..................................
- Page 4 Getting started Read this chapter to learn about safety information and where to find additional HP resources. Important safety information Carefully read the cautions and notes within this document to minimize the risk of personal injury to service personnel. The cautions and notes are not exhaustive. Proper service methods are important to the safe, reliable operation of equipment.
- Page 5 Level 2: Circuit board or standard parts replacement Firmware updates Firmware updates for the monitor are available at support.hp.com. If no firmware is posted, the monitor does not need a firmware update. Before returning the repaired product to the customer Perform an AC leakage current check on exposed metallic parts to be sure the product is safe to operate without the potential of electrical shock.
- Page 6 ● Removable stand for flexible monitor head mounting solutions ● HP Quick Release 2 device to quickly attach the monitor head to the stand with a simple click, and then remove it with the convenient sliding tab release ● DisplayPort™ video input (cable included) ●...
- Page 7 Front components To identify the components on the front of the monitor, use this illustration and table. Table 1-1: Front components and their descriptions Component Description Power button Turns the monitor on or off. Power light White: The monitor is on. Amber: The monitor is in a reduced power state because of inactivity Blinking amber: The monitor is in a reduced...
- Page 8 Rear components To identify the components on the rear of the monitor, use this illustration and table. Table 1-2: Rear and side components and their descriptions Component Description (1) OSD controller Opens the OSD menu and makes adjustments to monitor settings. (2) Security cable slot Connects an optional security cable.
- Page 9 Depending on the product, the serial number and product number are located on a label on the rear of the monitor or on a label under the front bezel of the monitor head. You might need these numbers when contacting HP about the monitor.
- Page 10 Illustrated parts catalog To identify the monitor major components, use this illustration and table. Item Description DECO PANEL MIDDLE FRAME SPS BD MAIN BD MAIN SHD CTRL BD REAR COVER HINGE CVR VESA CLUMN BASE USB BD...
- Page 11 How to order parts The HP authorized repair center can purchase the power board from HP. Power board Description HP spare part number Manufacturer part number SPS-IPS 527pq 5E.68502.001 P16647-001 5E.68502.001 LGD-Q SPS-IPS 527pq 5E.68502.002 P16648-001 5E.68502.002 AUO-Q SPS-IPS 527pq 5E.68502.003 P16649-001 5E.68502.003...
- Page 12 Removal and replacement procedures Adherence to these procedures and precautions is essential for proper service. Preparation for disassembly Use this information to properly prepare to disassemble and reassemble the monitor. Read the “Important safety information” and “Important service information and precautions” sections in the “Getting started”...
- Page 13 After unplugging the power cord, the power board still have power energy. Please pay attention NOT to touch the components on Power BD and wear insulating gloves to prevent electric shock when disassembling and assembling Power BD...
- Page 14 Rear Cover Picture Operation Tool Disassemble STAND Disassembly VESA COVER from RC by pressing the marks. 1. Disassembly screw * (1)Screwdriver： 4pcs TORQUE 9.0±1 2. Take the hinge from (KG-CM), HOLE SIZE M4*0.7 3. Disassembly RC from (MM) and Screw MF &...
- Page 15 Disconnect OSD_FFC & USB_LVDS from the connector of I/F_BD. 1. Tear off adhesive tap * 2pcs 2. Unplug the Panel light bar connector 3. Unplug the PWR_BD connector 4. Tear off conductive adhesive tape *1pcs. 5. Disconnect I/F-BD to panel with LVDS*2pcs 6.
- Page 16 Disassemble safety Mylar. Unfixed screw *5pcs. (1)Screwdriver： TORQUE 7±1.0 (KG-CM), HOLE SIZE 2.68±0.03 (MM) and Screw Head #2 Unfixed screw*2pc. (1)Screwdriver： TORQUE 4.5.0±0.5 (KG- CM), HOLE SIZE 2.35±0.05 (MM) and Screw Head #2 Take off I/F-BD & PWR-...
- Page 17 Locate the part number location on the board. Power board part number IMPORTANT: • Repairing must operate by professional repairers in HP repair center, not applicable for end user • The primary side is the high voltage area, please take care when repair (Front and Back view)
- Page 18 Power board Repair Condition: Capacitor repair is only for the monitor that has been out of warranty period. IMPORTANT: • Repairing must operate by professional repairers (Note) in repair center, not applicable for end user • The primary side is the high voltage area, please take care when repair (Front and Back view) •...
- Page 19 Repair Process: When EL capacitors damage or explode, it may lose function and cause product no work. The C706, C708 and C709 locations are identified below: C706 C708 C709 1) You must disconnect the power cord from the power source before opening the monitor to prevent component damage.
- Page 20 3) Lift capacitors from the PCB. Power Board 4) Place new component on the location, and must check polarity match PCB print. After repaired, please double check whether polarity match PCB print, solder empty and unnecessary solder after soldering must remove.
- Page 21 Connector repair The connectors are on the main board (board part number 5E.69S01.00x). The connectors identifiers are as follows: Connector Location DisplayPort (DP) HDMI USB A type JB1, JB2 Before repairing connectors, follow these steps: ▲ Prepare the monitor for disassembly. See Preparation for disassembly on page 9.
- Page 22 DP Connector repair 1) Use a soldering iron and a de-soldering pump to remove as much solder as possible from one of the pin. 2) Use a hot air gun to melt the solder on the pins 3) Lift connector from the PCB 4) Place new component on the location, and must check it can match PCB footprint 5) Soldering the new component by solder iron 6) Tear off the yellow tape on the DP connector, so that it can contact to the gasket,...
- Page 23 HDMI connector J3 Repair the HDMI connector: 1) Use a soldering iron and a de-soldering pump to remove as much solder as possible from the pin. 2) Use a hot air gun to melt the solder on the pins. 3) Lift the J3 connector from the circuit board. 4) Place the new component on the circuit board.
- Page 24 USB A Connector repair- JB1, JB2 Use a hot air gun to melt the solder on the pins Pin solder with soldering iron and absorber. You can gently push down with the soldering iron once everything is molten to move the connector out of the through holes 2).
- Page 25 Function test After repair, be sure to confirm that all functions are working. Table 4-1: Function test Test item Operating description Tool used Check if the image and sound can be played normally on monitor. DisplayPort (DP) PC or DVD Player No noise volume and balance is correct.
- Page 26 Support and troubleshooting The following table lists possible problems, the possible cause or each problem, and the recommended solutions. Table 4-2: Solving common problems Problem Possible cause Solution Screen is blank or Power cord is disconnected. Connect the power cord. video is flashing.
- Page 27 Index parts, ordering ..............8 power board removal .............14 components Power connector ...............5 front ................4 power light location ............4 rear ................. 5 precautions ................1 connector repair ............. 18 preparation for disassembly ..........9 DisplayPort connector ............. 5 RC removal ..............13 rear components ...............5 removal features ................
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