Solving Operational Problems - Smeg SOU330X Use And Care Manual

Before calling for service, check the following to avoid unnecessary service charges.
Oven Problem
F03 or F04 Error appears
in the display window.
Other F__ Error appears in
the display window.
The oven display stay OFF
Cooling fan continues to
run after oven is turned off
Oven door is locked and
will not release, even after
cooling
Oven is not heating
Oven is not cooking evenly
Oven temperature is too
hot or too cold
Oven light is not working
properly
Oven light stays on
Cannot remove lens cover
on light
Oven will not Self-Clean
properly
Clock and timer are not
working properly
Excessive moisture
Porcelain chips
Service Data Record
For authorized service or parts information see paragraph "Warranty .."
The location of the serial tag on the product can be seen when the oven door is opened. It is located on the left side, centered
vertically just inside the oven cavity. See Page 7. Now is a good time to write this information in the space below provided.
Keep your invoice for warranty validation.
Model Number _____________Serial Number ______________________Date of Installation or Occupancy_______________
34

Solving Operational Problems

A problem with latch mechanism occurred. Remove power and turn it back on again after
a few seconds. The oven should run a latch auto–test. If condition persists, note the code
number and call an authorized service.
Remove power and turn it back on again after a few seconds. If condition persists, note
the code number and call an authorized service.
Turn off power at the main power supply (fuse or breaker box). Turn breaker back on.
If condition persists, call an authorized service center.
The fan turns off automatically when the electronic components have cooled sufficiently.
Turn the oven off at the circuit breaker and wait a few seconds. Turn breaker back on.
The oven should reset itself and will be operable.
Check the circuit breaker or fuse box to your house. Make sure there is proper electrical
power to the oven. Make sure the oven temperature has been selected.
Check oven calibration. Adjust calibration if necessary (see To Set Temperature, Page
14). Refer to cook charts for recommended rack position. Always reduce recipe
temperature by 25°F (15°C) when baking with Convention Bake mode.
The oven thermostat needs adjustment. See Calibrating Oven Temperature, Page 14.
Replace or reinsert the light bulb if loose or defective. See Page 32. Touching the bulb
with fingers may cause the bulb to burn out.
Check for obstruction in oven door. Check to see if hinge is bent or door switch broken.
There may be a soil build-up around the lens cover. Wipe lens cover area with a clean dry
towel prior to attempting to remove the lens cover.
Allow the oven to cool before running Self-Clean. Always wipe out loose soils or heavy
spill-over before running Self-Clean. If oven is badly soiled, set oven for a four-hour
Self-Clean. See Preparing the Oven to Self-Clean, Page 28.
Make sure there is proper electrical power to the oven. See the Clock and Timer sections
on Page 13.
When using Bake mode, preheat the oven first. Convection Bake and Convection Roast
will eliminate any moisture in oven (this is one of the advantages of convection).
When oven racks are removed and replaced, always tilt racks upward and do not force
them to avoid chipping the porcelain.
Problem Solving Steps
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Use & Care Manual
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