Troubleshooting - Sanyo NV-E7000 Installation And Operation Manual

Portable dvd navigation system
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TROUBLESHOOTING (1)

You may think the unit is damaged at the occurrence of the slightest operational error
or bad connection.
Before requesting technical assistance, use the items below to check the unit. If
abnormal functioning persists, stop using the unit and contact the store of purchase.
NAVI
Basic operational troubles
SYMPTOM
CAUSE
No power
Electric cord improperly
connected. (If using a power
cord.)
Cigarette lighter is dirty or rusted.
(If using a 12V vehicle cigarette
lighter connector cable.)
Batteries are incorrectly inserted.
(If using batteries.)
Batteries are depleted.
Improper battery case
installation/connection.
(If using batteries.)
No image
DIMMER/BLACK adjusted to
maximum dark.
Screen image is turned OFF.
No sound
Volume is turned down to
minimum output.
Headphones connected.
Sound was cut off by the
Q button. ("MUTE" is
displayed on the screen.)
No navigation
No disc inserted, or, it was
screen (map)
inserted up side down.
Condensation present.
Disc other than the included map
DVD-ROM inserted.
197
PAGE
REMEDY
NO.
Check the connection.
50,
51
Remove the dirt or rust from the
vehicle's cigarette lighter.
Check the +/– terminal orientation
and reinsert correctly.
Recharge batteries.
Adjust the DIMMER/BLACK.
178 ~
180
Press the Q button at least
2 seconds and cancel the image
40
OFF mode.
Adjust the volume button.
37, 39
41, 43
When listening using speakers,
195
disconnect the headphones.
Press the Q button.
("MUTE" disappears from the
40
screen.)
Insert correctly with the printed
52
surface facing upwards.
Remove the disc, wait a moment
53
and proceed.
Insert the included map DVD-
31 ~
ROM.
33
SYMPTOM
CAUSE
Operation via
Remote control infrared
remote control is
transmitter not facing unit
impossible
infrared receiver.
Remote control is too far from the
unit.
Obstruction is between the
remote control and the unit.
Remote control batteries are
depleted.
Remote control batteries are
inserted incorrectly.
Present location mark troubles
SYMPTOM
CAUSE
Geographic name
Character interspacing narrowed
display for
to prevent data cluttering on the
planimetric maps
screen. Also, there may be
differs from 3D
multiple indications of the same
view.
roads and geographic names.
Present location is
Display error occurred due to
not properly
driving conditions or GPS
displayed.
satellite positioning.
Map does not scroll
Present location is not displayed.
even when the
vehicle moves.
Present location mark
Present location is not displayed.
is not displayed.
GPS receiver
GPS signal reception is obstructed
display on the map
by walls or surrounding buildings.
screen remains
GPS satellite signal reception is
gray.
obstructed by an object blocking
the GPS exterior satellite.
Unfavorable GPS satellite
reception sensitivity.
Inaccurate vehicle
Error occurred in the estimated
is positioning.
driving speed calculated by the
system using the speed pulse
(too fast or too slow). This is
caused by the attachment of tire
chains or having transferred the
unit to another vehicle.
PAGE
REMEDY
NO.
Orient the remote control infrared
transmitter with the unit infrared
38, 39
42, 43
receiver and proceed with
operation.
Bring the remote control within
an approx. 10 feet range from the
unit and proceed with operation.
Remove the obstruction.
Replace the batteries.
47
Check the +/– terminals and
47
reinsert the batteries correctly.
PAGE
REMEDY
NO.
Not a malfunction.
Proceed with GPS satellite signal
183,
reception.
184
Press the Ñ button.
O
T
Press the Ñ button.
H
E
Move the unit to a wide open
183,
R
exterior area.
184
Do not place objects on the
antenna or apply paint or auto
36
wax. Also, remove accumulated
snow.
Wait until GPS satellite signal
184
reception is stabilized.
Continue on course (about 30
minutes at 20mph) and the unit
will automatically adjust.
198

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